Professional Documents
Culture Documents
Network Structure Wps
Network Structure Wps
Network Structure Wps
6. Theoretical Concepts----------------------------------------------------------------8
8. Boundaryless Organization-------------------------------------------------------13
12.Virtual organization?---------------------------------------------------------------19
1. Network structure
Overview of the Network Structure
An organization can be structured in various ways that determine how it operates and performs.
The network structure is a newer type of organizational structure often viewed as less
hierarchical (i.e., more flat), more decentralized, and more flexible than other structures. In this
structure, managers coordinate and control relations that are both internal and external to the
firm.
The concept underlying the network structure is the social network—a social structure of
interactions. At the organizational level, social networks can include intra-organizational or
inter-organizational ties representing either formal or informal relationships. At the industry
level, complex networks can include technological and innovation networks that may span
several geographic areas and organizations. From a management perspective, the network
structure is unique among other organizational structures that focus on the internal dynamics
within the firm.
A network organization sounds complex, but it is at its core a simple concept. Take, for example,
a T-shirt design company. Because the company leaders are mainly interested in design, they
may not want to get too heavily involved in either manufacturing or retail; however, both aspects
of the business are necessary to complete their operations. To maintain control of their product,
they may rent retail space through their network and purchase production capabilities from a
variety of partner organizations that have their own manufacturing facilities. While the core
company focuses mainly on designing products and tracking finances, this network of
partnerships enables it to be much more than just a design operation.
Like other organizational structures, the network structure has its advantages and its
disadvantages.
The emergence of this type of structure is not a revolution, but an evolutionary step
towards creating new intellectual values, better information exchange, smooth
communication. Increased level of cooperation with external partners from other
countries or areas allows to build direct contacts between stakeholders, which allows to
achieve various synergies. The network consist of self-managed, cooperating units
concentrated on various steps in value creating processes.
Contract network: This type of network structure consists of independent partners who
enter into agreements, such as franchises, concessions or contracts, to work together.
These partners may have different ownership, management and control structures, but
they collaborate based on the specific terms of the agreement. Examples of contract
network include a fast food chain that operates through franchise agreements, or a hotel
chain that manages properties through management contracts.
Direct relations network: This type of network structure consists of direct relationships
between individuals or groups, such as in the field of politics or religion. These networks
are often informal and may be based on personal or social connections. Examples
of direct relations network include a political party with different branches
or a religious organization with different congregations.
Potential for information leaks: Network structure can lead to information leaks
as the information shared among the participants may be sensitive and not intended
for all parties.
Functional structure: This structure is based on the division of labor, with each
department or function of the organization reporting to a single manager. It is often
used in manufacturing or service-based companies, where the focus is on efficiency and
economies of scale.
Divisional structure: This structure is based on the division of the organization into
separate business units or divisions, each with its own management team and resources. It
is often used in large, diversified companies.
Theoretical Concepts
In social sciences, network theory includes two popular concepts: the strength of
weak ties, which
are included in the sphere of competition theory. Within these two concepts, it is
crucial to clarify
the relationship between network structure and performance based on the position
of the nodes in
the network. According to Mark Granovetter, within an American job search
context, the stronger
the ties are between a couple of people in a given community, the greater the
chances are of
weaker ties with third parties (bridging ties) as a potential source of new
information and knowledge.
The executive team in such organizations tends to be fairly lean. They handle overall
organizational design and big picture decision-making. However, day-to-day operations
and problem solving usually fall upon the individual pods of the company’s
organizational network.
A fairly non-hierarchical structure: Even large organizations that use a network model
do not lean on hierarchical organization charts. Most org charts are project-specific,
where pods of workers report to a project manager or division head, who then reports
back to executive management.
Network Structure
The network structure is a newer type of organizational structure often viewed as less
hierarchical (i.e., more flat), more decentralized, and more flexible than other structures.
The concept underlying the network structure is the social network—a social structure of
interactions.
Like other organizational structures, the network structure has its advantages and its
disadvantages.
Proponents argue that the network structure is more agile compared to other structures
(such as functional areas, divisions, or even some teams).
Network Structure
A firm using a network structure may outsource certain tasks to external service
providers and managers to coordinate external relations.
Companies that outsource their help desk functions to call centers in foreign countries are
creating a network structure through its contract.
In essence, managers in network structures spend most of their time coordinating and
controlling external relations, usually by electronic means.
Boundaryless Organization
1. What is a boundaryless organization ?
A boundaryless organization is an organization that actively removes boundaries to
innovation, meaning it has less hierarchy and functional separation and is more
integrated. This allows for a free flow of information, ideas, and innovations.
Horizontal. This is the functional separation, including departments and other silos. By
removing horizontal boundaries, ideas can easily be shared and implemented cross-
functionally.
External. This is separation within the value chain. By working closely with customers
and suppliers, implementing innovations will be more effective.
Note here that boundaries are not eliminated. Rather, they are made porous. There is a
clear separation between the own organization and a supplier, but by making the
boundary porous, ideas can easily flow through.
Jack Welch, CEO of General Electric, pioneered the boundaryless organization in the
1990s. According to Welch, a successful organization is one in which the best ideas are
discovered and exploited. Boundaries - whether between hierarchical levels, functions,
geographies, or external boundaries - stifle this innovation.
According to GE’s 1994 annual report, “Boundaryless behavior has become the ‘right’
behavior at GE, and aligned with this behavior is a rewards system that recognizes the
adapter or implementer of an idea as much as its originator. Creating this open, sharing
climate magnifies the enormous and unique advantage of a multibusiness GE, as our wide
diversity of service and industrial businesses exchange an endless stream of new ideas
and best practices”.
Jack Welch believed that rigid, hierarchical organizations did not have the right structure
to foster innovation in a fast-moving and ever-changing world. To achieve this, Welch
launched Work-Out, a program aimed at removing boundaries at the company.
One of the most interesting things about boundaryless companies is that there is very
little face to face communication between employees. Such an organization relies heavily
on technology. Employees mainly communicate using technology, such as via text,
email, social media, and various other virtual methods of communication. This makes it
possible for them to communicate with each other from wherever they without having to
physically be in the same vicinity.
In such companies, since employees do not have to come to the office all the time, there
are usually flexible working schedules which allow employees to work at the time that is
most convenient for them, especially when they’re working from a different country in an
entirely different time zone. This makes it easier for the employees to achieve work-life
balance.
Another characteristic of such companies is that the authority to make decisions is put
squarely in the hands of employees. They can make decisions and have complete
responsibility for the tasks and projects that are handed to them. This makes the company
much more efficient than a traditional one since it can change more quickly and adapt to
changing external factors.
In boundaryless companies, employees, even though they do not have to be in the same
room together, do not work in isolation. They are usually part of a large team that works
on one of many projects.
Modern methods are applied in such companies such as better supply chain management,
just in time methods, and quality management at every step.
In order to be a successful employee in a boundaryless company, you should be able to
feel comfortable and at home in an environment that is ridden with chaos. Such
workplaces are quite free-form and have very little in the way of stiff rules and policies.
Usually, decisions are guided by a common vision and a strong sense of ethics.
You should also be an easy going person who can work with many people from different
backgrounds. There will be an enormous amount of networking and coordination
involved so you should be able to handle it.
Another characteristic of the employees that flourish in such organizations is that they are
highly independent thinkers and are self-motivated to set and achieve their own goals.
One of the defining characteristics of a traditional organization is that there are a lot of
hierarchies. Supervisors, managers, senior managers, directors, and so on. At every level,
you have someone telling you what to do and how to do it and your ability to make your
own decisions is limited and only gets less limited as you go further up the hierarchy.
In a boundaryless organization, however, there is very little supervision with very few
people to tell you what to do. Usually, the organizations allow enough free flow of
information that all the employees know what the large-scale and long-term goals of the
organization are. They are then briefed on what projects they are taking part in and what
is expected of them in those projects. That means they get full responsibility for figuring
out how best to achieve the results that are expected of them using their own methods, so
long as they align with the vision, ethics, and values of the company.
There are multiple ways to set up a boundaryless organization, and it’s common to mix
different strategies. Here are four types of organizations in which the structure works
well:
1.Learning organization
2.Modular organization
3.Network organization
4.Virtual organization
1. Learning organizations: This type of organizational structure places a high emphasis
on using new data and information to positively change a company’s existing approach.
As employees in a learning organization discover what works best alongside the pain
points in any given process, they inform other members about their findings. This differs
from waiting for management to implement these sorts of changes from the top down.
These discoveries then improve the function of the entire learning organization.
2. Modular organizations: If a company outsources all the different parts of its business
aside from the most essential ones, odds are it’s aiming to be a modular organization.
Modular organizations preserve the most essential aspects of a business while throwing
the doors open to forge partnerships with other companies, rather than trying to keep
everything internal.
3. Network organizations: Network organizations break down both internal and external
barriers by subverting traditional task assignments and making strategic alliances with
outside companies. These sorts of companies aim to assign tasks to the most suitable
candidate, regardless of where they rank in a company’s hierarchy. As far as allying with
outside companies, some network organizations even go so far as outsourcing their
human resources or accounting teams.
Aim for maximum flexibility. Since boundaryless organizations eschew rigid structure
for a constant state of flux, adaptability and flexibility are paramount for success. Be
open-minded to ways you and your cohorts can improve and change your workflow.
Allow employees to work when and how they want, so long as they remain responsible
for completing their tasks in a timely manner and assisting their coworkers when
necessary.
Coalesce around a strong vision. The free flow of information becomes far more useful
when it centers around a cohesive goal. When you bring multiple employees or even
entire companies together, set out a strong vision to inform everyone’s work. Senior
managers can still raise awareness for the organizational mission, but there’s a greater
need for all employees to step up to the plate in boundaryless organizations than in more
traditional ones.
Embrace new technologies. With each passing year, technological innovations make it
easier and easier to work across previously unbreachable boundaries than ever before in
history. Use video conferencing in place of face-to-face communication to facilitate team
communication from disparate parts of the globe. Messaging apps built for company use
specifically can also prove helpful.
Set achievable goals. Boundaryless organizations rely on flexible schedules and spread-
out teams, so set concrete short-term and long-term goals for all stakeholders.
Communicate constantly across multiple channels to ensure everyone remains in the loop
about how to best move forward.
Problems of co-ordination;
IN Political and authority problems;
Loss of accountability
Virtual organization?
Each virtual organization is unique, although they often include many of the same
components for optimal operations, like a remote workforce and company-specific
technology networks. Other components of a virtual organization may include:
Virtual teams
Power flexibility
Informal communication
According to definitions of VOs, some basic characteristics of the virtual organization are
often referred to [3] and described in the following:
Virtual organization
In a virtual organization, the vast majority of the employees work entirely online from
dispersed geographical locations. It uses informatics tool to sustain, maintain and enable
the sharing of resources in distributed work environments.
In today’s modern and competitive world, you will find more than enough new start-ups
that are operating as virtual organizations. Even established companies are integrating
them into their organizational design and also in hiring processes. As per a recent survey,
virtual organizations are some of the biggest drivers of transformation, and there are
considerable benefits in its formation
Flat organization
Power flexibility
Informal communication
Goal orientation
Virtual teams
Knowledgeable workers
Sharing of information
Customer orientation
There are various types of approaches in implementing virtual organization which are as
follows:
Mobile Working: this type of virtual organization specifies to the mobile employees
working in an environment in which mobile devices such as cell phones, laptops, e-mail
wireless devices, pagers and laptops are required.
Virtual Teams: virtual teams are usually developed by the employees of the same
organization and may have the employees from external organization. Employees
cooperates through e-mails, groupware, the intranet and video conferencing from
geographically dispersed locations. They perform parallel responsibilities along with their
fundamental responsibilities in the organization.
Telecommuting: employees in this type of organization works from a place other than
the normal workplace, which could either be their home or some other place. For
managing and contacting the head office, telecommuters used the tools such as computers
and telecommunications equipment.
Hot Desking: In these type of virtual organizations, fixed desks assigned to all or few
employees is removed. When they arrives, they are accredited a computer workstation
through which they can access their documents, files, applications and e-mails. This type
of arrangement is suitable for the companies in which members spend a huge amount of
time on the customer workplaces.
Hoteling: This type of organization is similar to the hot desking. Hot desk in this system
is provided by the client or customers to the virtual organization employees.
Telecentres: These type of virtual organizations are placed for the employees generally
not available in the telecommuter’s home. It is mostly placed in the associations outside
of the major cities and provide space and equipment there.
The traditional employee used to work from a physical set-up office space. They were
happy to do a nine-to-five job and leave the office work behind afterwards. The new
concept of the modern world is quite different. Employees do not want to be bound in the
constraints of time. They are happy working from home with adjusted timings so that
they can complete other urgent work in the mean time.Some have small children that
need to be dropped at school, some have elderly parents that need supervision, some are
working housewives that cannot leave their home and this is why they choose work-
from-home instead of the typical workplace.
A significant benefit of virtual organization is that it gives its employees the option of
working from home. This has resulted in a happy workforce that has reported lower
levels of anxiety and stress. Moreover, there are very few absentees because they are
working from home and can make adjustments in their routine
Virtual organization does not need its employees to come and work from a specific
address. This proves beneficial for such companies as they can hire employees from any
part of the world very quickly without worrying about simple facts like how to raise visa
or how to manage transportation to reach the office on time.
Hiring employees remotely gives a virtual organization access to a larger pool of talent
that can belong to any demographic. This way the firms can expand their potential labour
market. This helps them to hire as well as retain the best people from any part of the
world.
Physical organization are costly as it needs lots of cash to set them up. Rent of office
space, hiring innumerable employees to handle the work in the physical store, costs of
maintenance, expenses like lighting, furniture, cleaning, stationery, etc. are some of the
costs that are an integral part of a physical organization.
Hiring remote workers and working without a physical space will undoubtedly lower the
overhead costs.
4. Improved scalability
Physical office space needs overhead costs, but a virtual organisation does not require
any such expenses. The company has enough free capital to improve its growth potential
and scalability. It is a proven fact that virtual organisation teams are more agile and
willing to work for more hours than the employees in a typical traditional workplace
The employees working in a virtual organisation experience greater job satisfaction and
thus are likely to stick around for a more extended period. Their salaries are competitive
and they have the advantage of working from home. This is the reason why a virtual
organisation shows a better rate of employee retention than a physical outlet
Virtual organisations can tap new markets easily because they do not rely on physical
space. These rely on sales teams that operate remotely and can reach out in new horizons
to new customers.
7. Savings –
Virtual organisation helps to save time and travel expenses because there is simply no
need to reach the workplace. The money that is saved is savings for the employee
8. Organized
Although the employees are in various geographic locations, still the virtual organisation
works in an organised manner. The head of the company is in constant touch with each of
the members and keeps a vigilant eye on their movements
9. Balance in life
A virtual organisation offers the employees a golden chance to accommodate and balance
their professional and personal life
Business entities might some time or other need the help of an expert for a specific work.
In a physical workplace, there is a process to hire an expert and it is no doubt a lengthy
process as well as an expensive venture. In a virtual organisation, the expenses can be cut
down smoothly as you can save on logging, travelling and downtime
1. Lack of solidarity
In a physical space you will feel the team bonding that nudges employees to work harder
for the team. This type of warmth and bonding is absent in employees working for a
virtual organisation.
The workforce includes members who rarely speak face-to-face with other employees.
There are video chats and use of Skype no doubt but it is not enough to create a bond that
will motivate and stimulate members to build a sense of camaraderie that is an integral
part of work culture.
Fewer opportunities for interactions is the reason why people do not know each other on
a personal basis. There is no effort on the part of a virtual organisation to a team or
various teams together that will boost solidarity amongst the members
2. Reputational risks
People are still not comfortable in dealing with companies that do not have a physical
presence. They vary from remote employees, and this is why they do not take such
companies seriously. If by any chance the virtual organisation runs poorly then it will
have to face severe consequences in terms of reputational risk
3. Less communication
Virtual organisation has the best possible means to have an open channel that will
facilitate increased communication between all the members. The fact is quite different
from the assumption as the remote teams are simply not interested in passing any
information as they are still unknown for each other.
A virtual organization means passing information remotely. Some data are confidential
and very important. There is always a chance of breach or cyber hack, and it could result
in loss of the data to a third party who could misuse it for his gain.
In some sectors like finance and health, it is too risky to opt for passing data back and
forth through online mediums. This is why a virtual organisation is considered a red zone
for compliance and security issues.