Fakulti Ekonomi dan Perniagaan

UNIVERSITI MALAYSIA SARAWAK

94300 Kota Samarahan
Sarawak
PEPERIKSAAN AKHIR SEMESTER
Final Examination (Take Home)
Kod / Kursus EBM 3213 Pengurusan Pengetahuan
:
Code / Course EBM 3213 Knowledge Management
No. Matrik
:
Matric No.
Semester/Sesi
: 1 / 2022-2023
Semester/Session
Tarikh
: 7th February 2023
Date
Masa 14:00 pm – 1900pm
:
Time
Jangka masa
: 5 Hours
Duration

Pensyarah Assoc. Prof Dr Rohaya Mohd Nor

:
Lecturer Mr. Owen Voon Boo Khoon

ARAHAN KEPADA CALON

Instructions To Candidates

1. Kertas peperiksaan ini mengandungi:

1 KAJIAN KES. Jawab SEMUA Soalan.

This examination paper consists of:

1 CASE STUDY. Answer ALL Questions.

2. Baca soalan dengan teliti sebelum menjawab.

Read the questions carefully before answering.

3. Calon adalah dikehendaki mematuhi ETIKA AKADEMIK seperti yang tertera dalam perkara
11 Peraturan Akademik Ijazah Sarjana Muda, UNIMAS, dan ‘UNIMAS Guideline for
Alternative Assessment (Section 4 Guidelines for Open Book and Take Home Test/Examination
& Section 6 Deterring Plagiarism and Cheating).’

Candidates are required to abide by the ETIKA AKADEMIK as stated in clause 11 Peraturan Akademik
Ijazah Sarjana Muda, UNIMAS, and ‘UNIMAS Guideline for Alternative Assessment (Section 4
Guidelines for Open Book and Take-Home Test/Examination & Section 6 Deterring Plagiarism and
Cheating).’

4. Kertas peperiksaan ini mengandungi 3 halaman bercetak (tidak termasuk muka depan).
This examination paper consists of 1 printed page (excluding the cover page).
 CASE STUDY ANALYSIS (100 MARKS)

Read the given supplementary case material.

Answer ALL the questions.
Please ensure all referencing and citations used in the answer submission are
following APA format referencing. Otherwise, it is plagiarism and you will
obtain a 0 mark.

1. Discuss the role of the World Bank in advancing the knowledge economy, and how
the institution leverages on KM initiative to speed up economic recovery.
(17 MARKS)

2. Apply SECI Model to scrutinize the efforts of Mr. Steve Denning and Mr.
Wolfensohn that led to several KM initiatives starting in 1999 and onwards at the
World Bank.
(17 MARKS)

3. Based on the case study, can the World Bank be classified as a learning organization?
Why or why not? Justify your answer.
(17 MARKS)

4. Apply a Knowledge Strategy

Framework proposed by Zack
(1999) and analyze KM strategies
at the World Bank to ensure the
implementation of KM will not fail
like before.
(32 MARKS)

5. Identify the knowledge levers relevant to this institution, and propose knowledge
management strategies that should be considered by the management and members
of this institution, to ensure a successful implementation of knowledge management
system. Justify your decisions.
(17 MARKS)

- END SECTION –
Assoc. Prof. Dr Rohaya Mohd Nor & Mr. Owen Voon Boo Khoon Page 1