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FAq's

1- What can I bring?

Bring anything that you feel will make your pet feel at home, we are happy
to provide your pet with things you bring such as bowls, blankets, toys,
jackets, beds, treats, etc
2- What are your opening hours
We are open 7 days a week from 7:30-9:30 AM and 4-6 PM
3- How much does boarding cost
For dogs it depends on their size. Small dogs are $20 per day, medium dogs
are $21, large dogs are $22 and extra large dogs are $23 per day. Cats are
all a standard rate of $16 per day. There is no extra cost for special diets or
medications however there is a $5 surcharge on top of normal rates on the
day of a public holiday.
4- What vaccinations are required
For dogs they are required a C5 or a C3 with kennel cough. Cats are
required to have the F3. All animals need to have been vaccinated at least
10 days before boarding with us and proof of vaccination needs to be
provided upon dropping your pet off.
5- What happens if my pet gets sick during its stay?
Firstly we will call you to notify you of the situation and advise further
actions. If you don’t answer, we will then attempt to contact your
emergency contact filled out on your paper work. If also no answer, as per
signed declaration you have given us permission to act on your behalf, and
if we feel the animal requires professional veterinary care, we will do so at
the cost of the owner. This is to ensure the safety and health of your pet.
The costs for the veterinary service as well as a $25 transport fee will be
payable by the pets owner
 6- Will my pet be too hot or cold?
In summer all dogs have access to 24/7 fresh water and swimming pools in
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the exercise Contact Uskennel
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the roof
cools the pens down by at least 10 degrees. For cats they have 24/7 access
to fresh water as well as get freezer bricks to cool themselves on if they
wish and a cool fan that rotates across the cages.
In winter dogs can be rugged if owners supply their own rugs. And cats
have blankets as well as a heater in the cattery. 
If you wish to supply anything else to help keep your pet cool or warm
during their time with us. Please feel free to bring that along.
7- My pet is a fussy eater, what do you feed and how often?
Dogs are fed once daily, and puppies fed twice a day (unless owner
specifies otherwise). They are fed a mixture of pedigree biscuits (small or
large dog) mixed with a variety of meats (my dog soft food, dog roll) all of
these are rotated in flavours. However if your pet is on a special diet, or you
wish your pet to remain on the food they are eating art home, feel free to
bring their food with them and we will feed them your requested food at
no extra cost.
8- My pet tends to be rather timid and anxious, what do you suggest?
We suggest you bring some clothing with your scent on it. Bring their usual
dog bed that they sleep in at home. Come in the morning not afternoon to
allow your pet time to settle in, in the daylight. If it is going to be a long trip,
we recommend a few day care days here prior to you leaving, so your pet
has time to get used to the kennel and the staff and become familiar with
it. Our staff are well trained in animal behaviour and will take the extra time
to build the trust with your pet and make them feel comfortable here. Most
shy or timid pets we get here at the kennels, will usually feel right at home
within 24 hours of staying here with us.​

9- How can I help my pet on the first visit?

We recommend being the person to come in and show your pet
the place they will be staying in over the time your away. Take your time
to settle them in and make them feel at home in their new pen. Also we
recommend to bring some things from home that your pet likes or that
smell of you, like their favourite bed, blanket, toy or a shirt that smells like
you. That way they feel more at home in their new environment.
10- Can I come for a tour before I book?
Yes of course! As long as you come in through our trading hours, you are
welcome to come have a tour through our facilities and meet the lovely
staff here. There is no need to book a time with us, feel free to come any-
day in our trading hours to have a look around.
11- How much exercise does my pet get?
Each 10 kennels has its own large exercise pen which allows each dog to
be exercised individually twice a day. The staff make sure that in this time
each dog gets some special attention and even gets the chance to play
with some toys.
The outdoor cattery has one large play pen with lots of toys and shelving
to jump, play and sun bake on. Each day a different cat is rotated to have
this large area.
12- Do you charge extra for medicating?
No way, all medicating is free, however we are not qualified to inject
animals with needles. If this is required, you will need to make
arrangements with a veterinary to come out and do this during your pets
stay with us.
13- What if my pet is not desexed?
It doesn’t matter. Each pet is housed individually unless specified by the
owner that pets from the same household are to be housed together. All
areas are fully enclosed with high grade steel so no animals are able to
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reach another in any way. In fact, if a female is on heat, this kennel is a
great place to keep them as this is the perfect place to keep your animal
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14- What food do you provide?
Our dogs get pedigree biscuits, big dog and small dog size. These are
mixed with a variety of soft foods depending on your dogs size and
appetite. These are Dog roll and my dog soft food
For cats they get whiskers cat biscuits and dine wet food. 
However if you wish your pet to eat something different, please feel free
to bring along a special diet for them and we will feed them this at no
extra cost.
15- What is your cancellation policy?
We don't have any cancellation fees, however we do ask that you give us
24 hours notice if you decide to not stay with us any longer.
16- Do you have a taxi service?
Sadly no, but in special circumstances something can be arranged. So
please feel free to contact us with your enquiry.

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CONTACT US

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Goonoowigall Boarding Kennels Inverell Opening Hours Follow us on
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Monday - Sunday
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7:30 - 9:30 AM
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4212 Bundarra Road, Inverell, NSW, 2360 4:00 - 6:00 PM
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Tel. (02) 6722 3749  Mob. 0448483495
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goonoowigallkennels@gmail.com