As a tech leader, you should ensure that your teams are always learning.

They should have the

space to challenge the status quo and experiment with new technologies and approaches.

If that isn’t happening, there’s a good chance any transformation effort will stall, or worse, be
abandoned. To avoid this, it can be helpful to identify which skills make someone stand out as a
technology leader.

The following four skills are critical for technology leaders looking toward the future.

1. Inspiring others
At the heart of digital transformations, organizations want to unlock the concept of innovation.
Harvesting innovation requires changing how teams plan, think, and act. Inspiring others is key
to encouraging teams to think differently.

This is a challenge, as most organizations create barriers to change – opting for minor
incremental improvements versus leapfrog breakthroughs. Inspirational technology leaders
create teams that challenge the status quo, risk failure, and seek continuous learning to unlock
innovation.

[ Also read How to be the manager your team needs in 2023. ]

Inspirational leadership is a continuous activity. Future-ready technology leaders keep teams

motivated and progressing toward a shared goal through committed action. A great example is
when leaders remove processes that slow the pace of change and have no clear value. Doing
this allows their teams to move faster and free up bandwidth.

Inspirational leadership, backed with tangible action, helps motivate teams and release the
innovation potential in an organization.

2. Storytelling
Once teams are motivated to create change, the next step is moving the entire organization
toward the transformation goals.

To achieve this cross-organization momentum, today’s technology leader must be a strong

storyteller. A leader’s ability to connect the purpose of a transformation with each member of
the organization is critical to help everyone see themselves as part of the journey.

All transformations require team members to learn new skills and possibly take on new roles in
the future. This can be a challenge for many team members if they are successful in their
current role and do not see the need to change. Being a storyteller helps team members
envision themselves being successful at the end of the transformational journey.
More broadly, a technology leader uses the skill of storytelling to create business and
customer-centric narratives that allow stakeholders to better understand and connect with the
transformational agenda. Many transformations start in technology – and the ability to bring an
entire organization along increases chances for success and gets more people excited about the
effort.

3. Decisiveness
Teams look to leaders to be decisive. As the pace of change quickens, it is even more critical for
technology leaders to build confidence through decision-making, and most do not. With
abundant choices and decisions, most technology leaders adopt a wait-and-see approach out of
concern that making the wrong decision can hurt the team. However, with a timely decision
based on the best information available, teams can accelerate progress.

We witnessed this outcome firsthand: An organization we worked with relied on gut and
experience instead of measurement. Then the most senior technology leader made the
decision to measure their most important metrics.

At first, the teams resisted. But with persistence and some inspirational storytelling from
leaders, team members could see the progress they were making. As result, they moved from a
culture based on gut and feel to one based on measurable progress against their objectives.
This supported future decisions and allowed teams to be more welcoming of change to drive
advancement.

4. Flexibility
Decisiveness by itself is not enough. A strong technology leader needs to operate with
flexibility. The pace of change is no longer linear, and leaders have less time to assess and
understand every aspect of a decision. Consequently, decisions are made faster and are not
always the best ones. Realizing which decisions are not spot-on and being able to adapt quickly
is an example of the type of flexibility a leader needs.

Another area leaders should understand is when, how, and from whom to take input when
making adjustments. For example, leaders shouldn’t rely solely on customer input to make all
product decisions. A flexible leader needs to understand the impact on the development teams
and support teams as well.

In our experience, teams with decisive and flexible leaders are more accepting of change. This is
especially true during transformation. Leaders need to know when and how to be decisive to
lead their team to success. In tandem, future-ready leaders can adapt to new information and
inputs in today’s fast-paced technology environment.
Inspiration, storytelling, decisiveness, and flexibility are four key skills future-ready technology
leaders will need to help their organizations succeed. While there are other essential leadership
skills to learn and cultivate, these are the most critical to handle the pace of change in the
business world today.

In a world where fast beats slow, it’s important to embrace change.