This document contains 16 questions about business communication concepts covered in Modules 1 and 2. The questions cover topics such as defining communication, explaining its elements and forms, the importance of communication in management, the negotiation process, effective communication in conflict resolution, grapevine communication, oral communication, barriers to listening, listening techniques, non-verbal communication, differences between verbal and non-verbal communication, and the listening process and steps to become a good listener.
This document contains 16 questions about business communication concepts covered in Modules 1 and 2. The questions cover topics such as defining communication, explaining its elements and forms, the importance of communication in management, the negotiation process, effective communication in conflict resolution, grapevine communication, oral communication, barriers to listening, listening techniques, non-verbal communication, differences between verbal and non-verbal communication, and the listening process and steps to become a good listener.
This document contains 16 questions about business communication concepts covered in Modules 1 and 2. The questions cover topics such as defining communication, explaining its elements and forms, the importance of communication in management, the negotiation process, effective communication in conflict resolution, grapevine communication, oral communication, barriers to listening, listening techniques, non-verbal communication, differences between verbal and non-verbal communication, and the listening process and steps to become a good listener.
This document contains 16 questions about business communication concepts covered in Modules 1 and 2. The questions cover topics such as defining communication, explaining its elements and forms, the importance of communication in management, the negotiation process, effective communication in conflict resolution, grapevine communication, oral communication, barriers to listening, listening techniques, non-verbal communication, differences between verbal and non-verbal communication, and the listening process and steps to become a good listener.
Questions for Business Communication (Module 1 & 2)
1) Define communication along with its origin and meaning?
2) Explain the elements of communication? 3) Explain the forms of communication? 4) Write the importance of communication in management? 5) Explain the phases and process of negotiation? 6) Explain the need for effective communication in workplace conflict? 7) Explain in detail the grapevine communication model? 8) Explain oral communication along with its salient? 9) Explain in detail the barriers in listening? 10) Write in detail the techniques in listening? 11) What is non-verbal communication? 12) Explain in detail the types of non-verbal communication? 13) Elucidate the difference between verbal and non-verbal communication? 14) Explain the process of listening? 15) Elaborate the stages in listening process? 16) Explain the steps that should be adhered to become a good listener?