S: good morning. you are calling yoga club; how can I help you?

C: hi, this is Juan. Could I talk to Monica Perez, the instructor, please?

S: oh, I apologize but she isn’t here at the moment. Would you like to leave a message?

C: yes, please. Would you let her know that I am calling because i am interested on joining your
yoga course, I was wondering if I could get a free lesson just to get to know about this course and
further information.

S: ok Mr. Juan. I’ll give her your message and she’ll get back to you as soon as possible.

C: thanks, I’ll leave you, my information. I’m at 167, hacienda las Flores and my phone number is
882930462.

S: all right, so I’ll let her know you want to attend a free yoga lesson and that she can return the
call to 882930462 or find you at 167, hacienda las Flores, is that correct?

C: yes, that’s correct!

S: all right, so you will hear from her soon, thanks for calling.

C: thank you! for your attention