Social skills: Social skills are the skills we use to communicate and interact with each other,

both verbally and non-verbally, through gestures, body language and our personal appearance
(Little, Swangler & Akin-Little, 2017). Human beings are sociable creatures and we have
evolved many ways to communicate our messages, thoughts and feelings with others
(Harrison, 1989).
Moreover, Dale Goleman categorized Social Skills under the type of Emotional Skills. He
supported that this category incorporates “ empathy “, a person ‘s skill related to reading
other people ‘s feelings and being able to handle their sentiments in general. (Dale Goleman,
2019). Also, social skills are used to generate connection, which are empathy, trust, respect
and belonging and establish cooperative relationship (Bandelj 2012; Zelizer 2005)
In perspective of teamwork, in order to enhance collaboration, team members socialize to
discover new and creative ideas, deliver mutual understanding and create a sense of unity. In
the challenging business environment, teams that trust one another, communicate openly,
commit to their goals, and hold one another accountable are very likely to set aside their
individual needs and agendas and focus almost exclusively on what is best for the team. As a
result, workers with high social skills can trade tasks at a lower cost, enabling them to work
with others more efficiently (David J. Deming, 2017). This illustrates how important social
skills are in team performance because it improve not only work quality but also team spirits.
References:
Dale Goleman ( 2019), Emotional Intelligence: Improve Your Social Skills and Emotional
Agility For a Better Life, Success At Work and Happier Relationships. Discover Why it Can
Matter More Than IQ (EQ 2.0), page 5-15
Bandelj, Nina (2012). “Relational Work and Economic Sociology.”Politics & Society
40(2):175–201.
Zelizer, Viviana A. (2005). The Purchase of Intimacy. Princeton, NJ: Princeton University
Press
David J. Deming ( 6 June 2017), The Growing Importance of Social Skills in the Labor
Market. The Quarterly Journal of Economics, Volume 132, Issue 4, November 2017, Pages
1593–1640, https://doi.org/10.1093/qje/qjx022