1) Review the evidence. Do you believe the testimony presented?

No, I don't trust the waitress's testimony, Mary Campbell. Campbell informed the panel
that she intended to deliver the card to her boss, but that she forgot about it and
subsequently tossed it away by accident. I don't believe she intended to hand over the
feedback card to the management. If that was the case, she would have taken it up to
her bosses that night. She would have immediately approached her after the clients had
departed and informed her the entire storey, including the fact that they had left a
comment in the box. I suppose she stole the card in the hopes that no one would notice
the negative comments she had gotten. Even if she forgot that night, she would have
remembered when she brought it out later and could have shown the manager her next
shift. It's hard to imagine that after all of her efforts to obtain the comment card, she
tossed it away by accident. She even went so far as to enlist the help of other coworkers
by requesting the key. Because the consumers told her that the remark card had been
deleted, I believe Jean Larimar’s account. If it hadn't been for them, she would not have
known what had transpired. I trust Eva Taunton's testimony as well; I feel she was just
caught up in Campbell's behaviour. I agree with the customer's complaint and
understand their dissatisfaction. They were dissatisfied with their lunch and left a
negative remark about the food and service, causing their privacy to be invaded.