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Name: __________________________________ Date Submitted: _________________

Grade and Section: _________________________ Date Checked: __________________

COMPUTER SYSTEMS
SERVICING
LEARNING ACTIVITY SHEET 2
3rd Quarter
Maintaining and Repairing Computer Systems and Networks (MRCN)

For the learner:

Welcome to the Computer System Servicing Grade 11 on Plan maintenance and/ or diagnosis of faults in line
with job requirements !

The hand is one of the most symbolized part of the human body. It is often used to depict skill, action and
purpose. Through our hands we may learn, create and accomplish. Hence, the hand in this learning resource
signifies that you as a learner is capable and empowered to successfully achieve the relevant competencies and
skills at your own pace and time. Your academic success lies in your own hands!

This Learning Activity Sheet was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to process the contents of the
learning material while being an active learner.

Learning Competency:
LO 1. Plan and prepare for maintenance and repair. (TLE_IACSS9-12MRCN-IIa-e-40)
1.1 Plan maintenance and/ or diagnosis of faults in line with job requirements

Objective/s:
a. Know the types of maintenance plan.
b. Prepare maintenance schedule according to job requirements.
c. Appreciate the importance and benefits of system and physical maintenance in a networked
computers.
RECAP
Computer network is a collection of complex machines and software that communicate
simultaneously, performing trillions of calculations and using hundreds of parts and wires.
The computer network is also always under constant assault from the processing needs of
applications, unwanted viruses and spyware, and their own users.

Maintaining your computer network is important because there are many factors that
can go wrong on a daily basis. Regular maintenance can keep the big problems away,
while helping to maintain your networks optimal performance.

LESSON
Planning and preparing systematic maintenance procedure save time, money and
frustration. It is a good idea and opportunity to learn the proper care and maintenance of
your computer.

PC and network maintenance is an important topic for anyone who owns a PC. Looking
after your PC properly ensures you of trouble-free use. Regular PC maintenance also keeps
the machine’s performance optimal

Like many other pieces of technology, computers see constant wear and tear from being
used. Simple things like downloading files, clicking on harmful sites by accident, and
allowing dust to settle on the keyboard can build up to the computer slowing down and
possibly being unusable. However, by running anti-malware programs, deleting files as
needed, and cleaning out the dust on a computer, you can all prolong the lifespan of your
computer for years of extra effective use. Whether they're tasks that should be done every
day, once a month, once a year, or only when needed, below is a list of maintenance
tasks to perform to get the most out use of your computer.
Daily Backup

• Try to back up your data at least once per day – no one wants to lose projects you
spent hours, if not days working on.

• Run a malware scan to stay on top of virus prevention. If you have any real-time
prevention tools even then some viruses may slip by. Depending on how frequently you
use the computer you can get away with doing this once a week; more frequent computer
users should do this daily.

• Check for updates every day so you don't miss any crucial upgrades, nor will you
have to spend hours installing dozens at a time if you procrastinate it.

• If you use your computer for many hours at a time during the day, then plan to
restart it at least once. This way, temporary files won't build up and slow down use over
time.

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• Never shut down by using the power button – always use the option from the start
menu! Never leave your computer on overnight either to save electricity and to prevent
wear-and-tear.
Monthly Backup

• Use the defragmentation tool to keep your PC running fast and efficiently. This tool
puts files back together that are split apart to different folders in your PC over time.

• Scan your hard drive for errors to make sure there are no physical problems
occurring. This doesn't check for viruses or malware, but more so physical and logical
problems.

• Clean out your disk drive every few weeks. Similar to defragmentation, these are
small pieces of trash that quietly accumulate over time.

• Physically clean your computer by using compressed air to blow out dust and small
pieces of dirt. These small particles build up over time and can lead to computers
physically overheating and other mechanical problems

Yearly Backup

Backup your hard drive as an image, so if your PC ever crashes you won't have to reinstall
from scratch. This should be done twice a year, just to be safe.

Either you, a friend, or a professional should do a thorough cleaning of the computer. This
goes beyond simply using compressed air and opening it up to get rid of all of the smaller
bits and pieces of dirt stuck in there.

As Needed

• Uninstall programs that you don't use anymore to free up space.

• Practice safe browsing by not downloading files from or spending time on sites you aren't
familiar with or may be untrustworthy since this is how people generally get malware.

• Change passwords frequently as a general preventative measure against hackers.

Maintenance Procedures

In preparing maintenance procedure, you also have to consider designing a systematic

plan for both for hardware and software. This saves time, money and frustration and
ensures safe conditions to prevent injury to people and damage to computer equipment.

Systematic maintenance plan for hardware.

• Design a monitoring, evaluating and updating plan.

• Place your computer in a well-ventilated area.

• Schedule use of computer for its longer life.

• Move the computer only when it is turned off and unplugged.

• Treat your computer properly

• Maintain your hard disk

Systematic maintenance plan for your software.

• Backup your files

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 • Install or secure passwords
• Delete temporary files
• Update anti-virus and spy ware

Design a systematic monitoring, evaluating and updating plan for hardware.

Computers have significantly changed the working environment, simplifying and speeding
up many tasks across many work areas. However, with these advances are some potential
problems and maintenance issues. These guidelines describe how computer technicians,
students and computer users can work together to achieve a productive workplace
environment. The guidelines reflect current knowledge and best practice for the use of
computers so you can achieve maximum efficiency and promote safety in your workplace.

Com. Lab. # ______ Date: Recommendation

Units/Peripherals Pc1 Pc 2 Pc3 Pc4 Pc5 Pc 6

Physical dirt

CPU is working

Monitor is working

Unit Ventilation

Cables and
connectors

Ports are functioning

Optical disc drive

UPS and AVR

Power source

Devices: input &

output
Table 1 SAMPLE MONITORING PLAN ( for PC Hardware )

Com. Lab. # ______ Date: Recommendation

Activity Pc1 Pc 2 Pc3 Pc4 Pc5

Anti-virus

Empty recycle bin

Disk and
Application/Software
Cleanup

Defragment
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Configure startup

Update plugins and

basic applications

Check file backup

plan

Table 2 SAMPLE MONITORING PLAN ( for PC Software )

Com. Lab. # ______ Date: Recommendation

Activity Server1 Server2 Server3 Server4 Server5

Updates
Installation

Application
Updates

Server Access
Reviewed

Firewall Rules
Reviewed

System
Recovery (ASR)
Backup

Review Disk
Fragmentation
and Run Defrag

Monitor
Available Disk
Space

Event Log and

Statistics
Monitoring

Antivirus Logs
and Updates

Capture Service
Usage Statistics

Check Print
Queues
Table 3 WINDOW SERVER MONITORING PLAN ( for Server 2008 R2 )

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WRAP–UP
Computers can be temperamental, and we all know that small issues can become huge
problems before we know it. But, having regular maintenance check done on your
computer can eradicate small issues before they become big problems. Small issues can
crop up at any time, even when your computer is new, nipping them in the bud during a
regular maintenance session can save you a lot of headaches when the computer starts to
age.

VALUING

Prevention is better than cure.

Mention three benefits of Computer Network Maintenance and Monitoring.

1.

2.

3.

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ACTIVITY: MY MAINTENANCE PLAN (PERFORMANCE TASK No.1)
You’re doing great! Now, let’s transfer what you have learned to real-life situations.
Let’s see your progress.
Title: Create maintenance checklist/plan
Performance Objective: The learner should be able to plan maintenance
schedule and prepare maintenance procedures according to job
requirements. Allotted time 30 minutes.
Materials: Short bond paper, Pencil/Pen, Ruler
Direction: In a short bond paper, design and create a monthly maintenance plan
for hardware.
Procedure:
1. Study sample maintenance plan on page 6.
2. Plan and prepare for maintenance
3. Prepare and create maintenance plan for hardware devices
Requirement:
- Learner need to prepare monthly maintenance plan.

PERFORMANCE RUBRIC

Points Points
Criteria
5 3 1 Earned
Proficiency Performs the task Performs the Performs the
with competence task with task with
and exceptional competence and competence but
performance with standard below standard
performance performance
Accuracy Performs the task Performs the Performs the
with no error task with at task with at
least 1-2 error least 3-5 error
Completeness Performs all the Performs the Performs the
steps in sequence task with at task with at
least 2-3 steps least 3-5 steps
not met not met
Presentation Output is neat, Output is Output is not
clean, well- mostly neat and organized,
organized and clean. clean and neat.
presented in a
creative way.
Timeliness The work is The work is The work is
submitted on time submitted a submitted past
week after the the due date.
deadline
TOTAL SCORE

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ASSESSMENT
Directions: Encircle the letter of the correct answer.
1. Run a malware scan to stay on top of virus prevention.

A) Monthly backup B) Daily backup C) Yearly backup

2. Use the defragmentation tool to keep your PC running fast and efficiently.

A) Monthly backup B) Daily backup C) Yearly backup

3. Clean out your disk drive every few weeks. Similar to defragmentation, these are
small pieces of trash that quietly accumulate over time.

A) Monthly backup B) Daily backup C) Yearly backup

4. Always use the option from the start menu! Never leave your computer on
overnight either to save electricity and to prevent wear-and-tear.

A) Monthly backup B) Daily backup C) Yearly backup

5. Install or secure passwords for server and client computers.

A) Software maintenance B) Hardware maintenance C) Yearly

maintenance

6. A type of monitoring the ensures the system unit is working properly.

A) PC hardware maintenance

B) Hardware maintenance

C) Yearly maintenance

7. Enduring that request change passwords of network users are properly allowed
to access the shared data.

A) PC maintenance B) Network or Server maintenance C) Yearly

maintenance

8. Backing up your files is considered essential to achieve this type maintenance.

A) PC maintenance

B) Network or Server maintenance

C) Software maintenance

9. Change passwords frequently as a general preventative measure against

hackers should be done,?

A) Monthly B) As needed C) Yearly

10. A practice for the use of computers so you can achieve maximum efficiency
and promote safety in your workplace.

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 A) Monitoring Plan B) Maintenance plan C) Preventive
plan