Doc No:

MEMO / Prepared by: Florence E N Kigabane

LH.FOR.QUA.006
COMMUNICATION Version: 01 Revision date: 30th March 2025
TEMPLATE
Effective date:
Approved by: Dr. J C Luyimbaazi (ED)
28th April 2022.

COHSASA REQUIREMENTS FOR CLINICIANS’ ATTENTION

1. Full involvement in COHSASA processes (SOP development, implementation of standards, SOPs,

guidelines, 5-star customer experience, etc.). Pay attention to the hospital documents on LH manuals.
2. Completeness of patient records
3. Documented hand over
4. Triage, Initial and ongoing assessment of patients
5. Discharge planning at initial assessment
6. Discharge process. Discharging patients through the relevant members of the multidisciplinary
team (e.g. counselors, social workers, physiotherapists, nutritionist, chaplaincy, etc. depending on the
patient’s needs), to ensure continuity of care, especially those that require rehabilitation.
7. Informed consent
8. Owning one’s work, including verbal prescriptions (by way of signature or initials). Note: include
time when these prescriptions are made.
9. Health education / Educating patients about their condition (with documentary evidence)
10. Involving patients or their care takers in care / Management
11. Self-introduction – before and after health education
12. staff identification
13. Pain assessment and management
14. Practicing as guided by existing policies/guidelines
15. Involvement in record and other types of audits

Compiled by: Florence E Namukasa Kigabane (QAM)

Date: 10th January 2023

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