NATIONAL TEXTILE UNIVERSITY

FACULTY OF ENGINEERING & TECHNOLOGY

Course Specifications

MGT-4084
Operations Management

http://www.ntu.edu.pk/KC

Department of Textile & Clothing

 BS Textile Engineering Program Learning Outcomes (PLOs)

No. ATTRIBUTES Program Learning Outcomes (PLOs)

An ability to apply knowledge of mathematics, science, engineering
1 Engineering Knowledge fundamentals and an engineering specialization to the solution of complex
engineering problems.
An ability to identify, formulate, research literature, and analyze complex
2 Problem Analysis engineering problems reaching substantiated conclusions using first principles
of mathematics, natural sciences and engineering sciences.
An ability to design solutions for complex engineering problems and design
Design/Development of systems, components or processes that meet specified needs with
3
Solutions appropriate consideration for public health and safety, cultural, societal, and
environmental considerations.
An ability to investigate complex engineering problems in a methodical way
including literature survey, design and conduct of experiments, analysis and
4 Investigation
interpretation of experimental data, and synthesis of information to derive
valid conclusions.
An ability to create, select and apply appropriate techniques, resources, and
5 Modern Tool Usage modern engineering and IT tools, including prediction and modeling, to
complex engineering activities, with an understanding of the limitations.
An ability to apply reasoning informed by contextual knowledge to assess
The Engineer and societal, health, safety, legal and cultural issues and the consequent
6
Society responsibilities relevant to professional engineering practice and solution to
complex engineering problems.
An ability to understand the impact of professional engineering solutions in
Environment and
7 societal and environmental contexts and demonstrate knowledge of and need
Sustainability
for sustainable development.
Apply ethical principles and commit to professional ethics and responsibilities
8 Ethics
and norms of engineering practice.
Individual and Team An ability to work effectively, as an individual or in a team, on multifaceted
9
Work and /or multidisciplinary settings.
An ability to communicate effectively, orally as well as in writing, on complex
engineering activities with the engineering community and with society at
10 Communication large, such as being able to comprehend and write effective reports and
design documentation, make effective presentations, and give and receive
clear instructions.
An ability to demonstrate management skills and apply engineering principles
11 Project Management to one’s own work, as a member and/or leader in a team, to manage projects
in a multidisciplinary environment.
An ability to recognize importance of, and pursue lifelong learning in the
12 Lifelong Learning
broader context of innovation and technological developments.

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 Basic Information
Course Title: Operations Management
Course Code: MGT-4084
Course credits/week: Theory:(3 ,0,) Lab: Nil Total: 3
Pre-requisite(s): Nil
Co-requisite(s): Nil
Program(s) on which the course is given: BS Textile Engineering
Is the course major or minor element of the program: Major: Minor:
Department offering the program: T&C
Department offering the course: T&C
Academic year/level: 3RD year (6th Semester)
Revision #: 3 October 16, 2018

Overall Aims of the Course

This course is designed to provide the student with an understanding of the foundations of the
operations in both manufacturing and services. The course will analyze operations from both the
strategic and operational perspectives and highlight the competitive advantages that operations can
provide for an organisation.

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Contibution of Course learning outcomes to Porgram learning outcomes

Course Learning Outcomes

After completion of this course, the students will be able to:

CLO CLO Description Domain Taxonomy Linking to

No. level PLOs

1. Knowledge and understanding of the tools and Cognitive 2 1

techniques used in operations management.
2 Cognitive 4 11
Ability to analyze and identify the problems
related to the operations of the industry and
their troubleshooting.

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Course Outline:
Week Module Intended Learning Outcomes Book Page #
At the end of this week, the students will be able to:
1 Introduction to  Define the terms operations management and supply William J 2 – 19
operations chain. Stevenson
management  Identify similarities and differences between
production and service operations.
 Explain the importance of learning about operations
management.
 Identify the three major functional areas of
organizations and describe how they interrelate.
 Summarize the two major aspects of process
management.

2 Introduction to At the end of this week, the students will be able to: William J 20 – 35
operations  Describe the operations function and the nature of the Stevenson
management operations manager’s job.
 Explain the key aspects of operations management
decision making.
 Briefly describe the historical evolution of operations
management.
 Describe current issues in business that impact
operations management.
 Explain the need to manage the supply chain.

3 Competitivenes At the end of this week, the students will be able to: William J 40- 62
s, Strategy, and  List several ways that business organizations Stevenson
Productivity compete.
 Name several reasons that business organizations fail.
 Define the terms mission and strategy and explain why
they are important.
 Discuss and compare organization strategy and
operations strategy and explain why it is important to
link the two.
 Describe and give examples of time-based strategies.
 Define the term productivity and explain why it is
important to organizations and to countries.
 Describe several factors that affect productivity.
4 Forecasting At the end of this week, the students will be able to: William J 74-100
 List the elements of a good forecast Stevenson
 Outline the steps in the forecasting process
 Describe at least three qualitative forecasting
techniques and the advantages and disadvantages of
each
 Compare and contrast qualitative and quantitative
approaches to forecasting
 Describe averaging techniques, trend and seasonal
techniques, and regression analysis, and solve typical
problems
 Explain three measures of forecast accuracy
 Compare two ways of evaluating and controlling
forecasts
 Assess the major factors and trade-offs to consider
when choosing a forecasting technique

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5 Product and At the end of this week, the students will be able to: William J 134– 160
Service Design  Explain the strategic importance of product and Stevenson
service design.
 Describe what product and service design does.
 Name the key questions of product and service design.
 Identify some reasons for design or redesign.
 List some of the main sources of design ideas.
 Discuss the importance of legal, ethical, and
sustainability considerations in product and service
design.

6 Product and At the end of this week, the students will be able to: William J 134– 160
Service Design  Explain the purpose and goal of life cycle assessment. Stevenson
 Explain the phrase “the 3 Rs.”
 Briefly describe the phases in product design and
development.
 Discuss several key issues in product or service
design.
 Discuss the two key issues in service design.
 List the characteristics of well-designed service
systems.
 List some guidelines for successful service design.

7 Strategic At the end of this week, the students will be able to: William J 184-207
Capacity  Summarize the importance of capacity planning Stevenson
Planning for  Discuss ways of defining and measuring capacity
Products and  Describe the determinants of effective capacity
Services  Discuss the major considerations related to
developing capacity alternatives
 Briefly describe approaches that are useful for
evaluating capacity alternatives

8 Process At the end of this week, the students will be able to: William J 236 – 271
Selection and  Explain the strategic importance of process selection Stevenson
Facility Layout  Describe the influence that process selection has on
the organization
 Compare the basic processing types
 Explain the need for management of technology
 List some reasons for redesign of layouts
 Describe the basic layout types, and the main
advantages and disadvantages of each
 Solve simple line-balancing problems
 Develop simple process layouts

Mid-semester Examinations
9 Work Design At the end of this week, the students will be able to: William J 288-317
and  Explain the importance of work design Stevenson
Measurement  Compare and contrast the two basic approaches to job
design
 Discuss the advantages and disadvantages of
standardization
 Explain the term knowledge-based pay
 Explain the purpose of methods analysis and describe
how methods studies are performed
 Compare the four commonly used techniques for
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 motion study

10 Work Design At the end of this week, the students will be able to: William J 288-317
and  Discuss the impact of working conditions on work Stevenson
Measurement design
 Define a standard time
 Describe and compare time study methods and
perform calculations
 Describe work sampling and perform calculations
 Compare stopwatch time study and work sampling
 Contrast time and output pay systems

11 Location At the end of this week, the students will be able to: William J 336 – 368
Planning and  Identify some of the main reasons organizations need Stevenson
Analysis to make location decisions
 Explain why location decisions are important
 Discuss the options that are available for location
decisions
 Give examples of the major factors that affect location
decisions
 Outline the decision process for making these kinds of
decisions
 Use the techniques presented to solve typical
problems

12 Inventory At the end of this week, the students will be able to: William J 646-680
Management  Define the term inventory, list the major reasons for Stevenson
holding inventories, and list the main requirements
for effective inventory management
 Discuss the nature and importance of service
inventories
 Explain periodic and perpetual review systems
 Explain the objectives of inventory management
 Describe the A-B-C approach and explain how it is
useful
 Describe the basic EOQ model and its assumptions and
solve typical problems
 Describe the economic production quantity model and
solve typical problems
 Describe the quantity discount model and solve
typical problems
 Describe reorder point models and solve typical
problems
 Describe situations in which the single-period model
would be appropriate, and solve typical problems

13 JIT and Lean At the end of this week, the students will be able to: William J 604 – 633
operations  Explain what is meant by the term lean operations Stevenson
system
 List each of the goals of a lean system and explain its
importance
 List and briefly describe the building blocks of lean
 List the benefits of a lean system
 Outline the considerations important in converting a
traditional mode of operations to a lean system

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  Point out some of the obstacles that might be
encountered when converting to a lean system
 Describe value stream mapping

14 Supply Chain At the end of this week, the students will be able to: William J 648-683
Management  Discuss the key issues of supply chain management Stevenson
(SCM)
 Name the recent trends in SCM
 Summarize the motivations and risks of outsourcing
as a strategy
 State some of the complexities that are involved with
global supply chains
 List some of the strategic, tactical and operational
responsibilities of SCM

15 Supply Chain At the end of this week, the students will be able to: William J 648-683
Management  Give examples of some advantages of e-business Stevenson
 Explain the importance of supplier partnerships
 Discuss the issues involved in managing returns
 List the requirements of an effective supply chain
 Name some of the challenges in creating an effective
supply chain

16 Project At the end of this week, the students will be able to: William J 730-764
Management  Discuss the behavioral aspects of projects in terms of Stevenson
project personnel and the project manager
 Explain the nature and importance of a work
breakdown structure in project management
 Give a general description of PERT/CPM techniques
 Construct simple network diagrams
 List the kinds of information that a PERT or CPM
analysis can provide
 Analyze networks with deterministic times
 Analyze networks with probabilistic times
 Describe activity ‘crashing’ and solve typical problems

End-semester Examinations

Teaching and Learning Methods

-Online sessions on Microsoft Team
-Answer question session
-Interaction
-Examples

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 Required Learning Resources

Text Book(s): Operations Management, by William J Stevenson, Pearson

(Title, Author, Edition, Publisher) Publications

Reference Book(s): Operations Management, 9th /10th edition, by Jay Heizer, Barry
(Title, Author, Edition, Publisher) Render and Jagadeesh Rajashekhar, Pearson Publications
Journals/Periodicals:
(Title, Publisher)

Websites:

Weighting of Assessments
Assignments & Quizzes 30%
Mid-semester examination 30%
End-semester examination 40%

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 ASSESSMENT TOOLS

STUDENT LEARNING

CLASS Oral Quiz

PARTICIPATION
PRESENTATION

LAB ASSIGENTS
ASSIGNMENTS

MINI-PROJECT
No

VIVA VOCE
CLASS/LAB
OUTCOMES FROM THE
.

EXAMS
COURSE

Knowledge and   
1 understanding of the tools
and techniques used in
operations management.
Ability to analyze and identify   
2 the problems related to the
operations of the industry and
their troubleshooting.

Assignments & Presentation Schedule Quiz

Schedule
Semester Assignment
No Presentatio
Linked With Week Linked Week Due No. Week
. n
CLO Assigned With CLO
1 14th 1 2ND 1 4TH 1 -
TH
2 4 2 6TH 2 -
3 8TH 2 10TH 3 -
TH
4 11 2 13TH 4 -
5 12TH 1 14TH 5 -

Grading Criteria
Letter Grade Percentage Marks
> 50% PASS
< 50 % FAIL

Note: CLO 1 is mapped with PLO 1 and CLO 2 is mapped with PLO 11

Course Specifications Developed By: Reviewed By (Chairman):

Dr. M Babar Ramzan Dr. Abher Rasheed
Date: October 10, 2018 Date: October 16, 2018

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Learning Outcomes Verbs Sheet
Knowledge Comprehension Application Analysis Synthesis Evaluation
Cite Associate Apply Analyze Arrange Appraise
Count Classify Calculate Appraise Assemble Assess
Define Compare Classify Calculate Collect Choose
Draw Compute Demonstrate Categorize Compose Compare
Identify Contrast Determine Classify Construct Criticize
List Differentiate Dramatize Compare Create Determine
Name Discuss Employ Debate Design Estimate
Point Distinguish Examine Diagram Formulate Evaluate
Quote Estimate Illustrate Differentiate Integrate Grade
Read Explain Interpret Distinguish Manage Judge
Recite Express Locate Examine Organize Measure
Record Extrapolate Operate Experiment Plan Rank
Repeat Interpolate Order Identify Prepare Rate
Select Locate Practice Inspect Prescribe Recommend
State Predict Report Inventory Produce Revise
Tabulate Report Restructure Question Propose Score
Tell Restate Schedule Separate Specify Select
Trace Review Sketch Summarize Synthesize Standardize
Underline Tell Solve Test Write Test
Translate Translate Validate
Use
Write

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