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Situation Analysis - Part 1 IBP
Situation Analysis - Part 1 IBP
As a student of the Dr. Robert B. Pamplin Jr. School of Business Administration I have read
and strive to uphold the University’s Code of Academic Integrity and promote ethical behavior. In
doing so, I pledge on my honor that I have not given, received, or used any unauthorized materials
or assistance on this examination or assignment. I further pledge that I have not engaged in
cheating, forgery, or plagiarism and I have cited all appropriate sources.
Student Signature: Isabel Cornejo, Jack Gabrish, Anna Pataki, Kendall Nolan, Jake Arteaga
Situation Analysis
Organizational
October 2006. The company is owned by the Althaus family and friends of the founders. The
Althaus’ brothers, Jeff and Chris, founded the 15-barrel production brewery. Initially the
brothers brewed their beers at home, however Oakshire has grown and now operates as a 4000
award winning craft beers. They also have a location in Eugene’s Whiteaker area, called
Oakshire Public House and the Oakshire Beer Hall in Concordia neighborhood in Northeast
Portland. The name Oakshire can be interpreted as a connection between people and place since
it incorporates the strength of an oak tree and Shire is an old name of a rural county. They don’t
only exist to craft beer, but to serve the community by creating and sharing excellent beer
experiences. Oakshire’s mission statement is the following: “Our mission is to brew the highest
quality beer while providing exceptional service to our consumers. We cannot achieve either of
these goals without the highest quality of ingredients.” According to their website, the brewery
has four core values. Firstly, they value craftsmanship. It means that on a daily basis the team
focuses on producing the highest quality packaged and draft beer both in cans and bottles. They
make sure that consumers get as fresh beer as possible. Furthermore, they value artisans and their
goal is to create creativity for the brand. The next value is Community. Oakshire’s goal is to
inspire communities they serve. They say: “Our community is the people we drink with, and give
back to throughout the Pacific Northwest and Colorado. We are inspired daily to create and share
great beer experiences for ourselves and our community.” Furthermore, the brewery values
Learning and Teaching and they aim to educate themselves on new beer techniques, learn from
competitors or make plans for the future. They also teach their community who they are, how
they operate, what they do. Lastly, they value Authenticity. Oakshire focuses on crafting beer
from all natural ingredients, brewing excellence, and staying loyal to their consumers in order to
keep long lasting relationships. The company’s philosophy is to serve the community by
handcrafting unique, high quality beers available in different flavors. Instead of focusing on big
economic market expansion, Oakshire is strengthening its brand in Eugene and around the
Pacific Northwest.
Focusing on selling craft beers, Oakshire offers its consumers a premium product, while
at a premium price. Selling about 30% of their products directly to businesses and the other 70%
directly to consumers, Oakshire’s craft beers can be found in multiple grocery stores and in
Oakshire’s very own taprooms. Looking to continue to add taprooms, Oakshire is attempting to
shift even more towards business to consumer selling as they are trying to take advantage of
consumers' willingness to pay a premium price for quality beer. Trying to stay ahead of the
competition, Oakshire is also always looking for new products which they can offer to
consumers which will allow them to stand out among their competitors. Competing with
numerous breweries and companies, they strive to get ahead of trends in the market and continue
to be flexible so that they are able to best offer products which their consumers desire. Although
these products are often expensive for consumers, the prices are similar to their competitors,
ultimately allowing for consumers to feel comfortable paying a premium price for the quality
Oakshire Beer gains the most revenue by selling directly to customers in their taprooms.
People come to the brewery and are able to sit and enjoy their drinks. They also provide
entertainment and have local food trucks come to make the taproom experience enjoyable.
Another way they gain revenue is selling business to business, to grocery stores and taverns. This
accounts for about 30% of their revenue. In 2017 Oakshire made a huge shift in their focus,
wanted more people to come to their taproom then them selling to wholesalers. This added
online ordering by shipping directly and providing curbside pick-up for their customers. This
allows for people to buy directly from Oakshire instead of a reseller. To do this they have an
online ordering system on their website. This shift was successful as taproom sales are 60% of
their profit. Oakshire currently has two locations one in Eugene and one in Portland. They plan
to keep the same model of wanting people to buy directly from them and coming to their
taproom for a great time. Which is why they are currently looking for a new taproom location to
expand the business for direct selling. Oakshire's Beer channels are successfully running a direct
terms of digital promotional tools, Oakshire relies mostly on social media. They use Instagram,
Facebook, Twitter, and Pinterest, plus a Newsletter and an email subscription service.They
mostly use Instagram, where they use special tactics to show a photogenic view of their beer.
Instagram has proven to be the best to acquire new customers. In terms of traditional forms of
marketing, there are none. Oakshire relies heavily on digital forms of marketing.
Oakshire’s target market differs from other breweries in that it does not only attract the
industry’s most common target market, which are middle-aged white men, but also more people
of color and women. Their target market is men between the ages of 3-55, but they are also
trying to attract more women and people of color by introducing non-traditional drinks. They
also have a higher willingness to pay and enjoy high-quality beer. Their top priority is to create
an experience for their customers. Oakshire wants to create wonderful experiences for their
customers. By doing this, their core values are demonstrated. 60% of their sales come from their
taprooms, so their most important customers are the ones that are willing to pay premium prices
and enjoy non-traditional beer flavors. Although wholesale is a big priority, only 30% of sales
come from wholesale. They try to bring people in and even increased outdoor seating by two
times and providing loud music. The key message to all target segments is “we exist to create
great experiences”, but to their women, BIPOC community, and other non-traditional beer
Oakshire has a database of customers, they use a cheaper version of Salesforce to gather
data and keep the information updated. They actively collect data from Instagram and from their
wholesale partners. In addition, they send out emails frequently to their customers to gain more
data.
A senior leadership group consisting of four people work together to create and
implement marketing plans and strategies. No longer having a full-time marketing coordinator
due to budget cuts associated with the COVID-19 pandemic, the senior leadership group reviews
and updates the marketing plan every quarter in order to make sure that the business is using its
resources in an effective and efficient manner which allows for them to attract and retain
customers. Taking advantage of free marketing resources, they consistently use social media
platforms to update and connect with consumers. Wanting to use customer relationship
management (CRM) to track consumers, they also emphasize establishing positive relationships
with all of their consumers as this is a focal point in their business model.
To define Oakshire's brand the two words described were strength and independence.
Oakshire defines themselves as fiercely independent. This is because it is not a corporation, but
they stand on their own with their own products. They have strength within their community,
hiring locals and participate in community events. Using the community, they position their
say that they are there for life's important events. This accounts for being relevant to all people
and model a sense of diversity. They want to attract different people so they are not just selling
to regulars. By participating in different community events allows them to spread the word of
their brand to gain more customers. Oakshire encompasses a wide range of people and
community events to show their strength and independence. They are similar to other local
breweries in Eugene and Portland. For example, Ninkasi Brewing is a similar company that
focuses their efforts around community and the people. Oakshire stands out because they are the
top of only a few Small Batch Brewing Companies. Most of their competitors are basic
breweries. Oakshire reaches an audience for everyone to relate to their beer and the community
involved.
When looking at Oakshire’s controlled media, there is a simple logo that is associated
with our brand. Their website contains a sharp and organized layout that is easy to navigate.
There are links that lead to various categories such as the types of beer they offer, news/videos,
and more information about Oakshire’s two locations. Looking through other forms of controlled
media such as Instagram, you are able to see how they carry themselves within the digital world.
Many posts are in the range of promoting their beers, specials, or just simply showing their
interactions with local customers who visit their public house in Eugene. Seasonal advertisement
posts on their Instagram page are starting to come around. Their “Ill Tempered Gnome Hoppy
Brown Ale” is a good example of how Oakshire is using their social media presence during the
Winter season. Also, their 1% for Watershed initiative is also a big part in representing the
values they carry as an entity, and they show their personality by having employees enjoying a
cold “The Perfect Storm IIPA” while rafting down the McKenzie River near Eugene.
Reiterating the 1% for Watershed, most Oregonians take pride in being sustainable and
location of Eugene was chosen partially due to the clean and accessible water of the Mckenzie
River. This initiative allows for their customers to purchase Watershed IPA’s, while the one
percent of this revenue is allocated to keeping sustainable and protecting local watersheds in the
surrounding territory. This is a key message in part to the role they play in restoring natural
systems, protecting special lands, and connecting people to places they care about. Another key
message that Oakshire tries to pride themselves with is their four core values craftsmanship,
Oakshire is operating within the Craft Beer Industry. This industry produces beer for
amount of beer, usually no more than 6 million barrels of beer annually. It is also known as
microbrew, specialty beer, or simply ‘good beer’ since this industry, unlike the big beer
companies such as Coors or Miller, produces small amount, more flavorful beer. Craft brewers
serve local communities instead of shipping beer nationwide. In 1997, even though the overall
beer market shrinked, the market of craft beer inclined by 5% (Business Insights). The major
products of the market: IPA, Seasonal, Belgian witbier, Pale ale, Amber ale, Lager, and Fruit.
Due to the COVID-19 pandemic, the Craft Beer Production industry faced its first revenue
decrease in 2020. Demand for industry products has been high, but the operators have difficulty
targeting their end customers as tasting-rooms, restaurants and on-site bars were unable to serve
normally due to regulations. The major competitors in the industry are Boston Beer Company,
and Pete’s Brewing Company. There are 8 major trends that have been affecting the Craft Beer
Industry. COVID-19 had a side effect on DTC (direct-to-consumer) rules. As bars had to shut
down, beer delivery laws allowed taprooms to make up their losses by delivery and shipping
sales. A report from SOVOS indicates that since the pandemic started, 25% of craft beer drinkers
had their beer delivered to home from a brewery. It is assumed that DTC craft beer shipping in
2021 is going to be rising as a significant area of growth for craft beer companies. Secondly,
outdoor seating is relatively crucial, nowadays because of the pandemic. However, for breweries
it is even more important to have a creative, well-designed outside patio where people can enjoy
their beverage. Some breweries have made their parking lots and sidewalks available for outdoor
seating, however in some places breweries should have a permit to get access to outdoor space.
In addition, most smaller craft breweries have a food menu service; this allows them to stay open
for indoor service as well. Many breweries are partnering with food trucks or other third-party-
deliveries, such as GrubHub or Doordash. The 4th trend in the industry is going digital with
contactless software and applications. Contactless QR-code menus, online order systems,
curbside pickup options, waitlist and check-in apps are trending now among microbreweries. Co-
brewing spaces and taprooms are new types of commercial brewing concepts that help new
breweries who may be unable to build their own brewing space. A good example for this is
District Brew Yards, a brewery in Chicago who bought a warehouse and re-organized the space
for their own needs. A significantly new trend within the industry is craft seltzers. Right now
White Claw and Truly are the biggest seltzer brands on the market, however multiple other beer
companies recognized a niche on the market. There are craft seltzers recipes already available
online so local craft breweries could add them to their menu selection. Another rising trend is
CBD-Infused beer recipes. Since hemp is becoming more and more available across the US, craft
breweries have started to use them in their brewing process. CBD-infused beers have some
benefits such as they contain fewer calories than usual beers, pain relief, and no hangovers.
Lastly, purchasing beers in bulk has become more common since COVID-19 began and the new
Crafbeer.com and Brewers Association are the two biggest websites where people would search
for if they would like to get more information about small local breweries. The latter operates to
promote and protect craft breweries in the United States while CraftBeer.com provides stories
and support independent craft beer companies. Furthemore, there is a Facebook group called
Craft Beer Community that is set up for people who love craft beer in the US and abroad.
Operating in a very competitive industry, Oakshire has many competitors. Providing stiff
competition in the beer industry, Ninkasi Brewing, Breakside Brewery, and Steelhead Brewing
Company are all similar to Oakshire as they own their very own taprooms and also have their
products located in various retail stores. Also located in Eugene, Oregon, Ninkasi and Steelhead
Brewing are the biggest threats to Oakshire as they also attempt to draw consumers to their
taprooms by offering a unique and quality beer. Seeking to have a majority of their sales directly
to consumers, these taprooms pose a threat to Oakshire as they have the ability to attract
consumers whom Oakshire would be targeting, ultimately causing them to lose business and not
Brewery is also a main competitor as their products are often found throughout many retail
stores. Although this is not the main area which Oakshire is targeting, retail sales still serve as a
large part of their business model, and therefore any Brewing company which threatens them in
this aspect of their business can be seen as a main competitor. Needing to differentiate
themselves from competition in the industry, Oakshire consistently offers new craft beers and
recipes which have never been seen before in an attempt to stay ahead of their competitors and
provide consumers with products that they desire. However, although they have been able to
consistently create new product offerings for their consumers, Oakshire has fallen behind its
companies. Lacking taste testing events, beer drinking contests, cash giveaways, and many more,
Oakshire’s competitors have used various outlets such as social media and their own personal
websites in order to promote interactive experiences which resonate with fans and can create
consumer loyalty, something which ultimately has allowed for them to gain an advantage over
Oakshire.
Words Cited
Dan. “Oakshire Brewing: 1% for Watersheds Thefullpint.com.” The Full Pint - Craft Beer News,
8 Mar. 2013, https://thefullpint.com/beer-news/oakshire-brewing-1-for-watersheds/.
Olmstead, Levi. “8 Craft Beer & Brewery Trends to Watch (2021).” 2ndKitchen, 2ndKitchen, 27
Apr. 2021, https://2ndkitchen.com/breweries/brewery-trends/.