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    Project 2 Himalayan Coffee House

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    Azariah Strachan
    This employee training guide outlines the shift schedules and service standards for Himalayan Coffee House. There are three shift groups from 5am to 10am, 10am to 3pm, and 3pm to 8pm, each with a 30-minute paid break. The service standards promise customers speed, accuracy, quality customer experiences, accessibility, and gratitude.

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    Project 2 Himalayan Coffee House

    Uploaded by

    Azariah Strachan
    38 views2 pages
    This employee training guide outlines the shift schedules and service standards for Himalayan Coffee House. There are three shift groups from 5am to 10am, 10am to 3pm, and 3pm to 8pm, each with a 30-minute paid break. The service standards promise customers speed, accuracy, quality customer experiences, accessibility, and gratitude.

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    Project 2 Himalayan Coffee House (1)

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    This employee training guide outlines the shift schedules and service standards for Himalayan Coffee House. There are three shift groups from 5am to 10am, 10am to 3pm, and 3pm to 8pm, each with a 30-minute paid break. The service standards promise customers speed, accuracy, quality customer experiences, accessibility, and gratitude.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    38 views2 pages

    Project 2 Himalayan Coffee House

    Uploaded by

    Azariah Strachan
    This employee training guide outlines the shift schedules and service standards for Himalayan Coffee House. There are three shift groups from 5am to 10am, 10am to 3pm, and 3pm to 8pm, each with a 30-minute paid break. The service standards promise customers speed, accuracy, quality customer experiences, accessibility, and gratitude.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Himalayan Coffee

    House
    EMPLOYEE TRAINING GUIDE

    Michael Carter
    HIMALAYAN COFFEE HOUSE | 2552 YONGE STREET, TORONTO ON
    HIMALAYAN COFFEE HOUSE [DATE]

    Himalayan Coffee House

    Part 1: Schedules
    Himalyan Coffee house has three groups of five-hour shifts for all employees. These
    are:

    Early Morning: 5 a.m. to 10 a.m.

    Early Afternoon: 10 a.m. to 3 p.m.

    Late Afternoon: 3 p.m. to 8 p.m.

    *Each shift comes with a 30-minute paid break.

    Part 2: Service Standards:


    The following is a list of service standards that we promise to our customers:

    Speed

    Accuracy

    Artists

    Accessibility

    Thank you!

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