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Lynh Pham

Atlanta, GA
lynh.p@yahoo.com | lynh-pham.weebly.com | linkedin.com/in/lynh-pham | 678-549-8056

Education Work Experience

Bachelor of Science in Social Media Marketer June 2022 – Present


Interactive Design Collective Festival Management
August 2019 – May 2023 • Inform consumers about upcoming events and event details
Kennesaw State University, • Promote events on social media platforms to increase ticket sales
Kennesaw, GA • Attend events and create content for the Collective Festival Management team
GPA: 3.8
E-commerce Retailer July 2021 – June 2022
Relevant Coursework: Amazon FBA
• Productivity and Tools • Purchased and outsourced wholesale items
• Front-End Development • Managed inventory and fulfillment
• Visual Design • Utilized specific keywords in each listing for boost in search algorithm and SEO
• Interaction Design analytics
• User-Interface Design
• User-Centered Design Projects
• Usability Testing
• Information Design Dream Bean Café October 2022 – December 2022
• Technical Writing Interaction Design
• Accessibility • Followed the Lean UX method to design an interactive kiosk screen using Figma
• Defined MVPs (Minimum Viable Product) based on our feedback from
Tools and Software interviews and usability tests (MVPs allow us to see if a feature was worth being
• Adobe Illustrator included)
• Adobe InDesign • Created initial personas based on our assumptions, then revised them after
• Adobe XD interviewing users
• Adobe Photoshop • Conducted several rounds of usability tests using improved iterations of the
• Figma prototype
• Miro
• Mural Share + Control October 2022 – December 2022
• Atom User-Interface Design
• Created a teaching app tutorial using Figma as my prototype tool
Technical Skills • Prototyped the tutorial to be easily navigable and self-guided
• Wireframing • Considered user-interface principles such as Fitts’ Law, Jakob’s Law, Miller’s
• Prototyping Law, Signaling Principle, Von Resteroff Effect, Multi-media Principle, Hick’s Law,
• Interviewing/Observation and Zeigarnik Effect
• Usability Testing
• Affinity Mapping Physique March 2022 – May 2022
• User Research Interaction Design
• Technical Writing • Followed the GDD method to design a fitness mobile app using Figma
• Digital Marketing • Interviewed people to create Affinity Maps to detect trends and patterns
• E-commerce • Created different personas for our user types
• Used Miro to wireframe a low-fidelity mock-up
Methodology
• GDD (Goal-Directed Design)
• Lean UX

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