Sample Questions

The following are SAMPLE QUESTIONS on how the questions in the quiz can look like. The below
questions cover ONLY a small part of each chapter, and the quiz is NOT LIMITED to the below concepts.

True/False

1. All viable organizations have goals

2. Nonprofit organizations have goals.
3. Survival is a goal of virtually all organizations
4. Almost 90 percent of executives believe that innovation is a strategic priority for their
organizations.

Answer

1. Answer: TRUE
2. Answer: TRUE
3. Answer: TRUE
4. Answer: TRUE

Fill in

5. Social inventions for accomplishing goals through group effort are called ________.
6. Much of the intellectual and physical work done in organizations is quite literally
performed by ________.

Answer

5. Answer: organizations
6. Answer: groups

MCQ

7. Which of the following is most accurate?

A) Human resources management is basically the same as organizational behaviour.
B) Human resources management has more to do with individuals than organizational behaviour.
C) Human resources management can help you understand organizational behaviour.
D) Organizational behaviour can help you understand human resources management.
E) Organizational behaviour has more to do with groups than human resources management.
Answer: D

8. Which of the following statements is FALSE?

A) If we can accurately predict organizational behaviour, then we can explain the reason for the
behaviour.
B) "Organizational behaviour" refers to both the behaviour and attitudes of organizational
members.
C) The field of organizational behaviour is concerned with both formal and informal groups in
organizations.
D) The field of organizational behaviour is concerned with the impact of culture on
organizations.
E) The field of organizational behaviour is concerned with determining the most effective
structure for organizations.

Answer: A

9. The human relations movement was critical of

A) bureaucracy.
B) participative management.
C) open communication.
D) decentralized controls.
E) flexible management systems
Answer: A

10. The contingency approach to management suggests that

A) one management style should work for all individuals.
B) management style makes no difference.
C) management style depends on the demands of the situation.
D) management styles are constantly changing.
E) the best management style depends on the size of the organization
Answer: C

11. Which of the following is NOT one of the four basic types of managerial activities
identified by Luthans, Hodgetts, and Rosenkrantz?
A) Routine communication
B) Traditional management
C) Networking
D) Entrepreneuring
E) Human resource management

Answer: D

12. The confidence to take on and put in the necessary effort to succeed at challenging tasks
is known as
A) vigour.
B) self-efficacy.
C) optimism.
D) hope.
E) resilience.

Answer: B

_______________________________________________________

1. The dispositional approach is the most widely accepted perspective within organizational
behaviour.

Answer: false

2. According to trait activation theory, traits lead to certain personalities only when the
situation makes the need for them salient.

Answer: False

3.Personality is most commonly thought to consist of ________ general dimensions.

A) four
B) five
C) three
D) seven
E) six

Answer: B
4. The personalitydimension of extraversion is defined as
A) the extent to which a person is outgoing and enjoys social situations.
B) the degree to which a person has appropriate emotional control.
C) the extent to which a person is friendly and approachable.
D) the degree to which a person thinks flexibly and is receptive to new ideas.
E) the degree to which a person is responsible and achievement oriented.

Answer: A

Janet has shown her boss how effective she is on the job because she is naturally curious about
what is happening with her company, has broad interests, and has a vibrant imagination. She is
demonstrating great
A) willingness to get along with everyone.
B) openness to experience.
C) focus on getting promoted and is highly ambitious.
D) emotional stability.
E) reluctance to work long hours.
Answer: B

Which of the following is associated with more unsafe behaviours?

A) High extraversion
B) High emotional stability
C) High agreeableness
D) High conscientiousness
E) High openness to experience
Answer: A

The ________ approach is the most widely accepted perspective within organizational
behaviour.
Answer: interactionist

________ characteristics influence people's behaviour when the situation calls for a particular
personality characteristic.
Answer: Personality

A relatively stable set of psychological characteristics that influences the way an individual
interacts is referred to as ________.
Answer: personality
People who have high negative affectivity experience more stressful conditions at work and
report higher levels of workplace stress.
Answer: TRUE

Learning skills such as communicating, teamwork, and conflict resolution is known as

A) cultural awareness skills.
B) team skills.
C) interpersonal skills.
D) soft skills.
E) intrapersonal skills.
Answer: C

If a behaviour is increasing in probability, we can be certain that it is NOT being

A) extinguished.
B) positively reinforced.
C) learned.
D) negatively reinforced.
E) modelled.
Answer: A

In theory, both punishment and extinction should have a similar impact on the probability of
behaviour occurring.
Answer: TRUE

Social cognitive theory is most strongly associated with which of the following concepts?
A) Punishment
B) Delayed reinforcement
C) Partial reinforcement
D) Modelling
E) Extinction
Answer: D
Which of the following best describes the effects of organizational behaviour modification on
task performance?
A) The effects are strongest in service organizations.
B) The effects are strongest in military organizations.
C) The effects are strongest in manufacturing organizations.
D) The effects are the same in all organizations.
E) It depends on the type of positive reinforcement used.
Answer: C