MOHAMED ABDELWAHAB AL-BARBARY

Riyadh, KSA | Egyptian | 0554959079, | Ma.albarbary@gmail.com

OBJECTIVE
Seeking to gain valuable and practical experience related to my field of study to my experience and future
career and improve my experience to get more chances.
JOB SUMMARY:
 Project Supervisor + 2 years,
 Project coordinator “Maintenance” 7 years (in KSA)
 IT technical support 4 years (in Egypt)
EDUCATION
Bachelor of computer and information System management Graduation 2011

COURSES AND CERTIFIED:-

 Rounded INER Net2 in the center of the Nile networks and information technology.
 installing & Configuring Windows Server 2012 R2 70-410 MCSA “Online - Udemy”
 Mikrotik Certified Network Associate- MTCNA “self-study”
 Advanced IT Troubleshooting for Helpdesk Support Technicians “Online - Udemy”
 CompTIA A+ 220-1001 & 220-1002 “Online - Udemy”
 Ultimate Microsoft Office; Excel, WORD ICDL “Online - Udemy”
 Learn Microsoft EXCEL, Word 365 “Online - Udemy”
 CompTIA Network+ “Online - Udemy”
 How to communicate better at work “Online - Udemy”
 Windows 10 “Online - Udemy”
 Upgrading IT Infrastructure from Windows 7 to Windows 10 “Online - Udemy”
 Time management skills “Online - Udemy”
 Get Connected “CISCO”
EXPERIENCE
Maintenance Project Supervisor |Almajal service master | AlRajhi bank project | Oct 2019 – up to now
 Handle daily Inc. for more than 300 branches and 1500 ATMs
 Assists in development and implementation of business plans and implement project goals
 Contact and arrange with another departments for branches cases ,
 Plans, Organizes, controls, directs and report the day-to-day operations of the scope of work
 Ensure selection of correct materials as per client approval and approved designs
 Escalate delayed incidents / tasks to high management and ensure all solved within scheduled time
 Prepare monthly preventive maintenance schedule and update database with attach completion report
 Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.
 Created project database, and updated it daily / as required
 Created new quotation format as codding for (spare parts, branches, location, Etc.)
 Upgrade all reports format to reach our client target
 Created project plan to reach SLA / target on time
 Generated reports and project documentation.
 Preparing and analyzing maintenance Incidents "quarterly / yearly"
Maintenance Project Coordinator |Almajal service master | AlRajhi bank project | Oct 2012 – up to Oct 2019
 Using Rajhi bank incident software. (Remdy BMC & Uni center).
 Register all maintenance requests and provide management with daily / monthly reports in terms of
quantity
 Coordinate daily maintenance activities,
 Coordinate internally and externally to review updates and ensure all activates as scheduled
 Follow-up system and check all tickets / incidents to confirm all updated as agreement
 Assign tasks to region teams and assist with schedule
 prepare, monitor spare part quotation and do follow up with client
 handle major cases and follow up with specialist team till solve it and prepare technical report to client
with requirements
 Contact with suppliers- contractors to perform maintenance work to specialized or extensive to be
performed by the maintenance staff.
 Contact and arrange with supervisors and teams to discuss problems and requirement
 Evaluate maintenance requests, set priorities and process work assignments.
 Prepare reports (annual -monthly –weekly) and for major cases.
 Suggest and analyzing to get solutions for cases ,
 Perform other duties as assigned.
 Ensures that all policies and procedures are followed related to the performance of the maintenance
function
 Establishes and communicates the level of quality and safety expected in the performance of
maintenance tasks.

Low voltage technical | Yahiya Mohamed Yahiya Est. | Jeddah | Jul 2012 –Oct 2012
 Superintendent for layout network and electrical cable from data room up to outlets.
 Achievements:
 Design and supervision infrastructure for tow companies offices.

Technical Support & Network | “Freelance” |May 2011 – Jul 2012 |

 Maintenance and troubleshooting computers and network devices ,
 Install and configuration network servers and routers.
 Install, Maintenance and troubleshooting security camera “CCTV and IP”.
 Preventive maintenance for devices (routers, Pcs, switches, cameras, etc.)
 Checking network status monthly “as agreement”.
 Network points internally and externally.
 Achievements:
 Design and implementation than 25 network ( Wi-Fi - Lan ) with all devices configuration

Work at Al-Noor Egypt Computer Services (maintenance - sales - networks) Oct 2009 – Apr 2011
 Maintenance computers "hardware- Software”.
 Install program and applications.
 Install and maintenance security systems “CCTV camera“
 Assisting clients through a series of actions, either face to face, email or over the telephone, or
remotely, to help set up systems or resolve issues.
PERSONAL PROPERTIES:-
 Self-confidence.
 Flexibility, ability to adjust priorities in a fast moving environment
 Troubleshooting / Problem Solving Skills..
 Presentation skills
 Leadership Skills
 Project Management
 Completing all tasks in a timely, Organized and professional manner.
 Hard working, active, ambitious and independent.
 Strong documentation SKILLS.
 Ability to learn quickly.
 Time management, communication and interpersonal skills.
 Able to work independently within the goals and objectives set.

LANGUAGES:-
 Arabic: mother tongue.
 English: very Good writing and Spoken.

COMPUTER AND NETWORK SKILLS:-

 Assist in the compilation and maintenance of an accurate inventory of hardware and software.
 troubleshooting skills , installation , configuration of Network printers and Scanner
 troubleshoot system and network issues (cables, switch, OS, application) and find workaround until
issue get fixed
 Giving support & prober solutions for the related (Software & Hardware) problems.
 (Design, installation, checking, and processing) network points (internally and externally).
 Identify the problem and follow-up work to resolve them.
 Ability to operate, installation and setup network devices “"routers & switch”
 Contact with colleagues in all Directorate Support and Technical Development teams to ensure
continuity of service for all users
 Precision and organization.
 Experience with desktop and server operating systems,
 Expertise Microsoft Office products,
 Install, configure, and update IT machines, computer hardware, operating systems, and applications.
 Working knowledge of help desk software, databases and remote control.
 Monitor and maintain IT systems, computer systems, and networks.