Table of Contents

Abstract ii

1.0 Introduction 1

2.0 Classical Management Theory 2

2.0.1 Scientific Management 2

2.0.2 Administrative Management 4
2.0.3 Bureaucratic Management 4
3.0 Human Relations Management Theory 5

3.0.1 Maslow’s Theory of Human Needs 5

3.0.2 Douglas McGregor’s Theory X and Y 6
3.0.3 Mary Parker Follet 6
3.0.4 Frederick Herzberg’s Motivation-Hygiene Theory 7
4.0 Appraisal of Classical Approach 8

4.0.1 Appraisal of Human Relations Approach 8

5.0 Classical versus Human relations Approaches 8

6.0 Case Study of Walmart 9-10

7.0 Conclusion 10

References