CERTIFIED

FACILITY
MANAGER

UPSKILL NOW
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Training summary
The Certified Facility Manager (CFM) certification is a globally-recog-
nized and highly valued credential available today. Offered by the
International Facility Management Association (IFMA), this certifica-
tion validates one’s skills and knowledge across the entire FM body
of knowledge. The Certified Facility Manager certification training in
Dubai helps professionals to enhance their competency in facility
management and also guides them through the core competencies
that are critical to passing the CFA exam.

With ample case studies and lectures from industry experts, this
CFM training explains multidisciplinary activities of facilities manage-
ment. Participants also gain valuable insight into the impact of tech-
nology on the management and design of efficient facilities and get
equipped with the application knowledge on eleven core competen-
cies that are required to pass IFMA’s CFM exam.

Training summary
Located at the
heart of Dubai
Learners Point is a well-recognized institute in
corporate and individual training in the MENA
region and has contributed to the career success of
more than 110,000 professionals since its founding
in 2001. We are ISO 9001:2015 quality management
system certified.

Our training institute is licensed by the Government

of Dubai, UAE, and our certifications are widely
recognized by employers around the globe.

We are also associated with CPD UK, the premier accreditation service provider in the United Kingdom.
Objectives
Successful completion of the Certified Facility Manager
certification course will help you to:

Gain a deep understanding of the role and responsibilities of

the facilities manager
Explore the multidisciplinary activities of facilities management
Identify skills and competencies required by a facilities
manager
Incorporate key statistical methodology within facilities man-
agement
Develop effective maintenance management systems

Objectives
 Course Outline
Occupancy and Human Factors
Workplace environment
Occupant services
Occupant health, safety and security

Operations and Maintenance

Buildings, building systems, infrastructure, and grounds
Furniture, fixtures, and equipment
Physical safety and security
Operations and maintenance processes
Work management support systems
Renewals and renovations
Eliminating team impediments
Managing virtual team

Course outline
 Sustainability
Energy management
Water management
Materials and consumables management
Waste Management
Workplace and site management

Facility Information Management and

Technology Management
Data collection and information management
Information protection and cyber-security
Technology needs assessment and implementation
Maintenance and upgrade of technology systems
Risk Management
• Risk management planning
• Emergency preparedness, response and recovery
• Facility resilience and business continuity

Course outline
 Communication
• Planning
• Delivery
• Evaluation
Performance and Quality
• Quality Management
• Performance Management
Leadership and Strategy
• Strategic planning and alignment with the demand
organisation
• Policies, procedures and compliance
• Individual and team management
• Leadership
• Relationship and conflict management
• Change management
• Corporate social responsibility
• Political, social, economic, and industry factors affecting
facility management

Course outline
 Finance and Business
Operational and capital budgeting
Evidence-based decision-making process (e.g. business case)
Procurement (e.g. purchasing, sourcing of goods and services)
Contracting
Financial analysis and reporting

Real Estate
Operational and capital budgeting
Evidence-based decision-making process (e.g. business case)
Procurement (e.g. purchasing, sourcing of goods and services)
Contracting
Financial analysis and reporting

Real Estate
Planning and design
Execution and delivery
Evaluation

Course outline
About our trainer
We, at Learners Point, take immense pride in our
teaching methods and instructors. Our instructors
are some of the best experts from their fields and
employ a practical approach to learning. Many of
them are globally recognised and have a diverse
set of experience in their field of expertise. You are
always sure to have the best in the industry as your
teachers who are ready to guide you at every step
and make the experience informative yet enjoyable.
Apart from the focus on learning your chosen
course, our instructors also encourage students to
develop communication skills and interpersonal skills
necessary to excel in the practical world. We offer
one of the best Certified Facility Manager courses
in Dubai.
Trainer
Our cutting edge teaching methods make every
program an immersive and productive experience for
the learners. Our learning methods are research-driven
and are continuously updated to stay relevant to pres-
ent times as well as the future. You will enjoy practical
applications of everything learned through theory and
regular mock examinations to help monitor your
progress. Our courses are led by an instructor in a
classroom setup and we do offer online high-quality
sessions as well for individuals. We also monitor the
training sessions with a progress tracker to maintain
high standards of instruction & ethics.
Students review
Deondre B

“I selected the CFM certification course in Learners Point and I was

very impressed by how professional and qualified the instructors
were. They did an awesome job. I can honestly say that the
instructor gave me a boost of confidence to sit for the exam by
providing proper knowledge on this subject. Also, the classroom
was excellent.”

Alen

“The best part about Learners Point was its flexibility with sched-
uling and classes. My instructor was wonderful and very knowl-
edgeable. She gave me proper advice concerning my exam and
my future career. Overall, I enjoyed my classes and had a great
experience learning.”

Student review
 +971 (04) 403 8000 | (04) 3266 880

info@learnerspoint.org

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Exit 4, Mashreq Bank Building - Dubai

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