Employees’ Engagement:

Employee engagement refers to being psychologically involved in, connected to, and committed to getting one’s jobs
done. Engaged employees “experience a high level of connectivity with their work tasks,” and therefore work hard to
accomplish their task-related goals.69

CH3 Engagement and strategy:

- Talent analytics

- Leadership development programs

- New employee recognition programs

- Improved internal communications programs

- New employee development program

- Modifying its compensation and other policies.

- Providing supportive supervision: Their steps managers can take to foster engagement include making sure employees

(1) Understand how their departments contribute to the company’s success

(2) see how their efforts contribute to achieving the company’s goals;

(3) Get a sense of accomplishment from working at the firm;

(4) are highly involved—as when working in self-managing teams.

(5) Employers should hold managers responsible for employee engagement.

TURNOVER RATE? Calculation? Aware of it ? \

Kia Way
measurable objectives: These objectives included improving by at least 10% survey feedback scores for line managers’
behaviors in terms of communication, the quality of appraisal feedback they gave their direct reports, the recognition of
work done, and the respect between manager and employee.

Leadership development program:For example, it sent all managers for training to improve their management skills. Kia
then tested the new skills with “360-degree” assessment tools (having managers’ bosses, peers, and subordinates rate
the managers’ new leadership skills).

Employee recognition programs:These included, for instance, giving “Outstanding Awards” to selected employees
quarterly, and “Kia thank you” cards for jobs well done.
Improved internal communications: decided, as part of the enhanced communications, to institute an employee forum.
This consisted of one representative from each department; the forum in effect empowered and involved employees by
enabling them to express opinions, suggestions, and concerns about their jobs

New employee development program: involved using the company’s appraisal process to identify employees’ training
needs. Kia then created training plans for each employee. It based these plans on Kia’s needs and on the employee’s
stated career aspirations.

CH4: Job Analysis and the Talent Management AND ENGAGEMENT:

-Selection according to personality: looking for candidates with some characteristics or interpersonal skills as:
adaptability, passion for work, emotional maturity, positive disposition, self-advocacy, and achievement orientation.

CH5: RECRUITING AND ENGAGEMENT

Show a genuine interest in your employees’ career aspirations; provide career-oriented appraisals; see that your
employees have access to the training they need to develop themselves; and balance your desire to keep good
employees with the benefits of helping them learn of and apply for other positions in your company.

On boarding (orientation) : new employees in the firm’s ideology of quality, teamwork, personal development, open
communication, and mutual respect.1

Internal sources of candidates (promotion from within)

at involvement in decision making and letting employees voice their opinions improve employee engagement.

Engagement rises when employees have an opportunity to improve their careers

CH6: RECRUITING AND ENGAGEMENT:

Decision making, career development, Compensation policies