Professional Documents
Culture Documents
Training and Development
Training and Development
Training and
Development
Special Assignments
● Special job assignments involve assigning trainees, who are often but not
always on managerial tracks, to different jobs in different areas of a firm,
often in different regions and countries.
Simulations
● Simulations are used when it is either impractical or unwise to train
employees on the actual equipment used on the job.
E-Learning
● E-learning – Learning that takes place via electronic media
● Learning management system (LMS) – Online system that provides a
variety of assessment, communication, teaching, and learning opportunities
● A major advantage of e-learning is that it is more efficient and cost effective.
● Just-in-time training – Electronic training delivered to trainees when and
where they need it to do their jobs
● Microlearning – Training sessions that take place in a very short
timeframe, usually 5 minutes or less
● MOOC – An online course anyone can take
Copyright ©2019 Cengage. All Rights Reserved.
7.4 Phase 3: Implementing the Training
Program—Training Delivery Methods (slide 5 of 6)
Behavior Modeling
● Behavior modeling – A learning approach in which work behaviors
are modeled, or demonstrated, and trainees are asked to mimic
them
Role-Playing
● Role-playing consists of playing the roles of others, often a
supervisor and a subordinate who are facing a particular problem,
such as a disagreement or a performance problem.
Coaching
● Coaching consists of a continuing flow of instructions, comments,
and suggestions from the manager to a subordinate.
Blended Learning
● Blended learning – The use of both in-person classroom learning
and online learning
“Check-in at Trivago”