BSBDIV501 Manage diversity in the workplace

Assessment 1 - Questions

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INSTRUCTIONS

Please complete the student details section.

This short answer assessment is one form of assessment that is used to collect evidence of
competency for this unit.

To demonstrate competence you must correctly answer all questions. Any shortfalls or wrong
responses may be followed up by your trainer in verbal, written or practical instance.

If more space is required for any answer you may attach a separate page containing name,
assessment date, unit title unit code and the assessment task number and attach this page with the
current assessment task before submission or alternatively use the back of each paper with a clear
reference to the relevant question(s).

Ensure you check your work before submitting.

Please note, once the assessor has marked your work they will provide you with feedback.

You will be required to complete other relevant assessment tasks for this unit as instructed by your
teacher or trainer.
Question 1: List 6 prohibited areas of discrimination your company’s diversity policy should
address.

Question 2: List 3 examples of policies that may cover aspects of businesses operations
affected by diversity

Question 3: When should staff be made aware of the diversity policy?

Question 4: Name 2 ways of prompting the diversity policy

Question 5: What should you do if you discover areas of the anti-discrimination legislation
which are not fully addressed by your diversity policy in your workplace?

Question 6: What can happen if your own prejudices cause discrimination during the
employment process and a candidate is dissatisfied?

Question 7: List 2 benefits of selecting a socially diverse workforce.

Question 8: List 3 types of training you may need to offer staff to help deal with cultural
difference in your team.

Question 9: List 3 examples of issues caused by cultural differences that can cause tensions
between staff.
Question 10: How can you manage staff tensions and assist staff in working effectively with
each other?

Question 11: Who should ideally be in charge when investigating complaints relating to
bullying, racial vilification, sexual harassment or violence?

Question 12: An employer can be held liable for any unlawful workplace behaviour unless they
can prove what?

Question 13: What are some ways businesses can promote diversity?

Question 14: Give an example of how you can use the skills from a cultural diverse workforce
to improve products or services in your industry.
Question 15: Match the following pieces of legislation with their corresponding description.

Age Discrimination Act 2004 – protects against discrimination on the basis of a

disability

protects against discrimination on the basis of

Disability Discrimination Act 1992 – ethnic extraction, skin colour, descent, national
origin, etc.

Racial Discrimination Act 1975 –Sex protects younger and older people from
unlawful treatment on the basis of their age

established the Australian Human Rights

Discrimination Act 1984 –Australian Human Commission, gives it powers and defines
discrimination

protects against discrimination on the basis of

Rights Commission Act 1986 –
sex, marital status or pregnancy

Question 16: List the 2 main ways which can be used to lodge and handle a complaint:

1.

2.

Question 17: List 4 types of complaints which must be investigated formally:

Question 18: The HR manager asks you to investigate a sexual harassment claim which has
occurred yesterday in the catering department. In brief, outline the steps you
should take to address this complaint in a professional manner.