GLOBAL CULTURE III

ACTIVITY 8
Claudia Yamileth López Chávez
Hector Yahir Rubio
Kevin Javier Vedoy Hernández
Marco Andreé Araiza Mota

Review of main concepts

TOPIC 1

Intercultural Competence
 Intercultural
Competence.
1 The ability to develop targeted knowledge, skills, and
attitudes.

2 The ability to function effectively across cultures, to

think and act appropriately.
 Keywords
Behavior

Beliefs

Values

Language

Living practices
 Intercultural
competence

Evaluates how communication between cultures and social and ethnic groups is
affected by different values, attitudes, and beliefs.
 Constituent elements of
intercultural competence
KNOWLEDGE SKILLS ATTITUDES

Cultural self- Listening, Respect,

awareness, observing, openness,
Culture-specific evaluating, curiosity, and
knowledge, critical discovery.
Sociolinguistic thinking,
awareness and Analyzing,
Grasp of global interpreting
issues and and relating.
trends.
 Question #1

How can prejudices and

ignorance impact
communication and
productivity in the
workplace?
Within knowledge,
skills and attitudes
come values like
respect, openness,
listening, critical
thinking,
sociolinguistic
awareness, and more.
 Question #2

In The Office’s episode, one of

the characters says: “We believe
that 99% of the problems in the
workplace arise simply out of
ignorance.” Do you agree with
these statements? Why?
 We know ignorance can highly
affect communication, especially
if it is cultural ignorance

"THAT'S WHY YOU NEED TO BE A HERO"

Examples on how ignorance can affect intercultural
communication:
In the US and Switzerland are places where it’s common
for women & men to speak loudly while in the Middle
East, it is forbidden for women to speak out of turn.
 Question #3

Bloom appeals to
impartiality as an
essential value to face
differences between
human beings. Do you
agree? Why?
Impartiality is:
"We are but one of the multitude,
in no respect better than any
other in it"
-Adam Smith

To accept prejudice as natural but detrimental

Achieved through reason

Being empathetic

An ethical obligation

Important for intercultural competence

 Question #4

According to what you observed

in the videos, what are the
risks of not having in mind the
individual identity, the
cultural configuration, and the
social framework of your
coworkers?
 Conclusion

The risks of not having an individual identity, the

cultural configuration and social framework, can raise
bad prejudices on workers and this can create conflicts
among workers, so it can create a rough environment in
the job area, so we need to have these values at work
to create a great environment to have better results of
all coworkers and the business.
Bibliography
TQM Teambuilding (2013) The Office - Diversity Day. Retrieved November 06, 2019, from
https://bit.ly/2Q4WbuZ
Bloom, P. (2014) Can prejudice ever be a good thing? TED Talks. Retrieved November
06, 2019, from https://bit.ly/32DOxKX
Sabine, McKinnon. (2016). What is intercultural competence? Retrieved from
https://bit.ly/2zPiDyN
Monash University. (n.d.). What is intercultural competence, and why is it important?
Retrieved from https://bit.ly/2OHtALw
Herbig, P. (1998). Handbook of Cross-Cultural Marketing. New York: The Haworth Press
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THANK YOU!