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    Salesforce evaluation involves measuring both quantitative and qualitative performance. Quantitative measures include sales revenue, profits generated, percentage gross profit margin, sales per potential account, sales per active account, sales revenue as a percentage of sales potential, number of orders, sales to new customers, and number of new customers. Qualitative measures include sales skills, customer relationships, self-organization, product knowledge, and cooperation and attitudes.

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    Chương 3

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    Sông Hương
    5 views6 pages
    Salesforce evaluation involves measuring both quantitative and qualitative performance. Quantitative measures include sales revenue, profits generated, percentage gross profit margin, sales per potential account, sales per active account, sales revenue as a percentage of sales potential, number of orders, sales to new customers, and number of new customers. Qualitative measures include sales skills, customer relationships, self-organization, product knowledge, and cooperation and attitudes.

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    Salesforce evaluation involves measuring both quantitative and qualitative performance. Quantitative measures include sales revenue, profits generated, percentage gross profit margin, sales per potential account, sales per active account, sales revenue as a percentage of sales potential, number of orders, sales to new customers, and number of new customers. Qualitative measures include sales skills, customer relationships, self-organization, product knowledge, and cooperation and attitudes.

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    5 views6 pages

    Chương 3

    Uploaded by

    Sông Hương
    Salesforce evaluation involves measuring both quantitative and qualitative performance. Quantitative measures include sales revenue, profits generated, percentage gross profit margin, sales per potential account, sales per active account, sales revenue as a percentage of sales potential, number of orders, sales to new customers, and number of new customers. Qualitative measures include sales skills, customer relationships, self-organization, product knowledge, and cooperation and attitudes.

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    Salesforce evaluation

    Nguyễn Thị Bích Trâm, PhD


    Tram.ntb@ou.edu.vn
    THE
    SALESFORCE
    EVALUATION
    PROCESS
    THE PURPOSE OF EVALUATION
    MEASURES OF
    PERFORMANCE

    Quantitative measures Qualitative measures


    of performance of performance
    Sales revenue achieved

    Quantitative Profits generated

    measures of Percentage gross profit margin achieved

    performance Sales per potential account

    Sales per active account

    Sales revenue as a percentage of sales potential

    Number of orders

    Sales to new customers

    Number of new customers.


    Sales skills
    Customer relationships
    Qualitative
    measures of Self-organisation.
    performance
    Product knowledge.
    Co-operation and attitudes.

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