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Resume Official
CONTACT EDUCATION
Phone: (813) 997-3936 The University of Oklahoma
Email: RyanWillia483@gmail.com Gaylord College of Journalism & Mass Communication
Website: RyanWilliamson483.weebly.com B.A. in Journalism, Public Relations
Minor: Enterprise Studies
EXPERIENCE
Salesforce
Customer Marketing Lead, Customer Success & Partners (May 2022 - Present) — Denver, CO
Partner with global leading brands to identify strategic joint-marketing opportunities, reinforcing their
market leadership
Celebrate customer success, showcasing their thought leadership & innovation through multi-channel
joint marketing campaigns
Drive customer marketing strategy across product & industry initiatives
Customer Marketing Specialist (Aug. 2021 - May 2022) — Denver, CO
Managed the Customer Marketing Advocacy team, generating a pipeline of new joint marketing partnerships
Led four team members, reimagining the Customer Marketing Advocacy program & project manage corporate
leadership projects
Increased the Salesforce Customer Marketing storytelling pipeline by 38%
Collaborated with product marketing, customer marketing & sales to drive corporate storytelling
Coordinated & acted as liaison for customers at large-scale marketing events: MuleSoft CONNECT & Dreamforce
Universal Orlando Resort - Public Relations Intern (May 2018 - Aug. 2018)— Orlando, FL
Maintained NBCUniversal brand standards for production sets of USA's Chrisley Knows Best & CNBC's Deal or No Deal
Reported coverage reports to company leadership by using Cision & monitored national influencer’s social media
Created press materials for large-scale media events, including Universal Orlando's Cinematic Celebration & Universal’s
Aventura Hotel
Pitched stories to national media outlets about resort awards, media events and seasonal offerings