Customer Satisfaction Survey

Instructions: Please fill out the form below and fax it back to email to

Customer Name: Customer Email : Contact :

Date:
Rating
Survey Question Needs
Excellent Good
Improvement
1 Are you satisfied with our services?

2 How would you rate our level of quality?

How would you rate our level of customer

3
service?
Do you feel we adequately respond to and
4 correct any problems or issues that may arise?
How would you rate our overall
5
performance?
The course provided a teacher
6
who can understand
The course provided a fair and
7
transparent assessment of my
work
I received feedback on my work
8
from the teacher
The zoom was of high quality
9
Learning resources were
10
provided (book)
The staff/teacher are friendly to
11
approach

Comments:

FMI/CSS/ISSUE NO. 00/REV/ 00/2022 Page 1 of 1