Fortress Total Security App Manual (GSM)

Fortress Total Security
Mobile App User Guide

(GSM Version)
August 25th, 2016

Table of Contents
Section 1
Using the Fortress Total Security App ................................. pg 2
Section 2
Function Tab ............................................................................. pg 4
Section 3
Common Tab ............................................................................. pg 18
Section 4
Settings Tab ............................................................................... pg 30
Section 5
Options Menu ............................................................................. pg 46
Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Section 1: Using the Fortress Total Security App
Please do not use the app while driving
Getting Started
Download
- From the Apple App Store or Google Play Store, search for the “Fortress Total
Security” app, then download and install the app.
Android
1 2 3
Search Download Launch
and Install
iPhone
2 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Section 1: Using the Fortress Total Security App
The”Host Number” needs to match the phone number for the SIM
card in your system. The password also needs to match.
The User Name can be set to anything you want.
Android
4 5 6
Register Create a Tap the User
User Name to Select
iPhone
Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 3

Section 2: Function Tab
On the following pages, instructions for the Android app

will be on the left-hand pages, and instructions for the
Android iPhone app will be on the right-hand pages.
Function Tab
Allows you to call the Main Asks the Main Panel if it is Controls the delay settings
Panel after an alarm event Armed or Disarmed of the system
Panel responds with an SMS
Turns on ALL Smart Outlets Turns off ALL Smart Outlets Allows you to edit the schedule
for the Auto Arming feature
Allows you to view the Fortress Allows you to control individual

Eyesight HD Camera feed Smart Outlets
Arms in ‘Away’ Mode Disarms the system Arms in ‘Home’ Mode

(all sensors active) (only emergency sensors active) (motion inactive,
all other sensors active)

On the following pages, instructions for the Android app

will be on the left-hand pages, and instructions for the
iPhone app will be on the right-hand pages. iPhone
Function Tab
Delay Settings
Allows you to call the Main Asks the Main Panel if it is Controls the delay settings
Panel after an alarm event Armed or Disarmed of the system
Panel responds with an SMS
Auto Arm/Disarm
Turns on ALL Smart Outlets Turns off ALL Smart Outlets Allows you to edit the schedule
for the Auto Arming feature
Allows you to view the Fortress Allows you to control individual

Eyesight HD Camera feed Smart Outlets
Arms in ‘Away’ Mode Disarms the system Arms in ‘Home’ Mode

(all sensors active) (only emergency sensors active) (motion inactive,
all other sensors active)

Function Tab - Detailed Breakdown
Callback and Query both send a

Android and text command to your panel. The
Query command sends you a
text, and the Callback command
causes the system to call you.
The Delay button brings up a screen on which you can
change the delay times for the system, Delay Alarm(s)
controls the entry delay, and Delay Arm controls the
exit delay.
Outlet ON and Outlet OFF send text commands to

and your panel, toggling all connected Smart Outlets
on or off.
The Auto button brings up a screen on which you can

control the schedule for the system to automatically
arm or disarm.
(image of Auto menu on next page...)

Function Tab - Detailed Breakdown
Callback and Query both send a

and text command to your panel. The iPhone
Query command sends you a
text, and the Callback command
causes the system to call you.
The Delay Settings menu allows you to change the
delay times for the system, Delay Alarm(s) controls
the entry delay, and Delay Arm controls the exit
delay.
Outlet ON and Outlet OFF send text commands to

and your panel, toggling all connected Smart Outlets
on or off.
The Auto Arm/Disarm menu allows you to control the

schedule for the system to automatically arm or dis-
arm.
Auto Arm/Disarm
(image of Auto Arm/Disarm menu on next page...)

(continued from previous page... description of Auto

menu on previous page.)
Android
The Auto Arm/Disarm Menu
Modifying an Event
- Tap on an Event in the list
- Select a time of day
- Select one or more days
- Select a status to set
- Tap Confirm to save
- Tap the Back icon to go back
- To delete the Event, tap the Trash

(continued from previous page... description of Auto

Arm/Disarm menu on previous page.)
iPhone
The Auto Arm/Disarm Menu
Modifying an Event
- Tap on an Event in the list
- Select a time of day
- Select one or more days
- Select a status to set
- Tap Confirm to save
- Tap the Back icon to go back
- To delete the Event, tap Delete

Android
The Monitor button allows you to view a live feed
from your Fortress Eyesight HD Camera.
Syncing a Camera with the Mobile App

- Make sure that your phone is connected to your WiFi network.
- On the Camera, use a pin to press and hold the “Reset” button on
the bottom until you hear the camera play the reset sound (sounds
like a swipe).
- On the “Device List” screen in the app, tap the ‘+’ icon to search
for the Camera.
(camera view in these pictures blurred intentionally)

iPhone
The Monitor button allows you to view a live feed
from your Fortress Eyesight HD Camera.
Syncing a Camera with the Mobile App
- Make sure that your phone is connected to your WiFi network.
- On the Camera, use a pin to press and hold the “Reset” button on
the bottom until you hear the camera play the reset sound (sounds
like a swipe).
- On the “Device List” screen in the app, tap the ‘+’ icon to search
for the Camera.

Adding a Camera to the Mobile App (cont.)
- Enter your WiFi network’s name and password,

then press Next.
Android
- Wait for the app to locate the camera, then enter the camera’s
password when prompted. This is found on a sticker on the bottom
of the camera (default is ‘123’).

Adding a Camera to the Mobile App (cont.)
- Enter your WiFi network’s name and password,

then press Next.
iPhone
- Wait for the app to locate the camera, then enter the camera’s
password when prompted. This is found on a sticker on the bottom
of the camera (default is ‘123’).

Once connected, you can view the live feed from

the camera in the Device List by tapping on the
‘Play’ button for that camera.
Android
Live Camera Feed

Time Stamp People viewing
this feed
Specify Quality Stop Watching
Intercom Buttons

Once connected, you can view the live feed from

the camera in the Device List by tapping on the
‘Play’ button for that camera.
iPhone
Live Camera Feed

Time Stamp People viewing
this feed
Specify Quality Stop Watching
Intercom Buttons

Android
The Smart Home menu allows you to control
each Smart Outlet individually, and to query their
current status.
Each Outlet has an On button, and Off button, and a Query button.
Texts the panel to Texts the panel to Texts the panel to

arm the system in disarm the system. arm the system in
Away Armed mode. Home Armed mode.

iPhone
The Smart Home menu allows you to control
each Smart Outlet individually, and to query their
current status.
Each Outlet has an On button, and Off button, and a Query button.
Texts the panel to Texts the panel to Texts the panel to

arm the system in disarm the system. arm the system in
Away Armed mode. Home Armed mode.

Section 3: Common Tab
Common Tab
Android Alarm Phone No.
Allows you to change the phone number(s)
programmed in the system.
Defence Zone SMS

Allows you to assign a name to each Zone.
RFID SMS
Allows you to assign a name to each RFID Key
Tag.
CID Set
Controls the CID setting for third-party monitor-
ing services
Network Settings
Coming soon!
Ready to Arm
Toggles the Ready to Arm feature on or off.
Output with Alarm

Controls whether sirens will sound when the
alarm is triggered.

Common Tab
Alarm Phone No. iPhone
Allows you to change the phone number(s)
programmed in the system.
Defence Zone SMS

Allows you to assign a name to each Zone.
RFID SMS
Allows you to assign a name to each RFID Key
Tag.
CID Set
Controls the CID setting for third-party monitor-
ing services
Wireless Siren Output With Alarm

Allows you to control whether your sirens will
sound or not when an alarm is triggered.
Wireless Relay Output With Alarm

Allows you to control whether a Smart Outlet is
turned on when an alarm is triggered.
Ready to Arm
Allows you to toggle the Ready to Arm feature
on or off.
Language
Allows you to change the language displayed by
the system.

Common Tab - Detailed Breakdown
The “Alarm Phone No.” menu allows
Android
you to add or edit one or more phone
numbers programmed in the system.
To add a phone number, tap on the gear icon on an empty line. Then
enter the phoner number and tap on ‘Confirm’ to save.
To also receive a text at this number, tap on “Alarm SMS” to select it.
To receive texts when the system is disarmed with an RFID key tag,
tap on ‘RFID Notice’ to select that.

Common Tab - Detailed Breakdown
The “Alarm Phone No.” menu allows

you to add or edit one or more phone
numbers programmed in the system. iPhone
To add a phone number, tap on the gear icon on an empty line. Then
enter the phoner number and tap on ‘Confirm’ to save.
To also receive a text at this number, tap on “Alarm SMS” to select it.
To receive texts when the system is disarmed with an RFID key tag,
tap on ‘RFID Notice’ to select that.

The “Defence Zone SMS” menu allows

you to give names to the Zones. The
app can then notify you of the Zone
name when an alarm is triggered.
Android
To name a Zone, tap on the Zone in the list, then modify its name on
the next screen. Press Confirm to save your changes.
The new name will now appear in the list of Zones. Press the Back
button when finished to return to the Common Tab.

The “Defence Zone SMS” menu allows

you to give names to the Zones. The
app can then notify you of the Zone
name when an alarm is triggered.
iPhone
To name a Zone, tap on the Zone in the list, then modify its name on
the next screen. Press Confirm to save your changes.
The new name will now appear in the list of Zones. Press the Back
button when finished to return to the Common Tab.

The “RFID SMS” menu allows you to

name each RFID Key Tag in the system.
Android
To name an RFID Key Tag in the app, tap on the numbered Key Tag
in the list, then modify the name on the next screen.
When finished naming RFID Key Tags, press the Back button to re-
turn to the Common Tab.

The “RFID SMS” menu allows you to

name each RFID Key Tag in the system.
iPhone
To name an RFID Key Tag in the app, tap on the numbered Key Tag
in the list, then modify the name on the next screen.
When finished naming RFID Key Tags, press the Back button to re-
turn to the Common Tab.
The “CID Set” menu allows you to specify a CID number,

which is used by optional monitoring services.

The “CID Set” menu allows you to specify

a CID number, which is used by optional
monitoring services.
Android
To set the CID in your system through the app, tap on the CID Set
icon, then enter the number and press Confirm. If you are not using a
monitoring service, then the CID field is not used and not required.
The “Network Settings” menu is coming soon!

It is not currently used.

The “Wireless Siren Output With Alarm”

menu allows you to specify whether the
sirens will sound or not if an alarm is
triggered.
iPhone
The “Wireless Relay Output With Alarm” menu allows

you to toggle whether the Smart Outlets are turned on
when an alarm is triggered.

The “Ready to Arm” menu allows you to

toggle the Ready to Arm feature on or off.
Ready to Arm will present an error and prevent the

Android system from arming if any doors or windows are
open when you attempt to arm.
After toggling the Ready to Arm setting, press the Back button to
return to the Common Tab.
The “Output with Alarm” menu allows you to control

the Wireless Siren and Output with Alarm settings.

The “Ready to Arm” option allows you to

toggle the Ready to Arm feature on or off.
Ready to Arm will present an error and prevent the

system from arming if any doors or windows are iPhone
open when you attempt to arm.
The “Language” menu allows you to select the language

displayed by the system.

Section 4: Settings Tab
The “Password Set” menu allows you

to change the passwords for your
alarm system.
The “System Time” menu allows you

to set the date and time in your alarm
Android
system.
The “Siren Time” menu allows you to
control the time that the sirens will
sound by default.
The “System Volume” menu allows you

to change the volumes for the main
Settings Tab
panel of your system.
The “Appliance Timing” menu allows

you to control the schedules for your
Smart Outlets.
The “Zone Type” menu allows you to

change the settings in the Zones of
your system.
The “Remote Control” menu allows you

to change the settings on the remote
controls of your system.
The “Ringing Times” menu allows you

to control the number of rings before
the system answers an inbound call.
The “SMS Reply” menu controls

whether the system sends you text
messages at certain times.
The “Arm/Disarm Upload” menu is not

currently used.
The “Arm/Disarm SMS” menu controls

whether the system sends text mes-
sages on arming or disarming.
The “Language” menu allows you to

change the language of the system.

Section 4: System Tab
The “Password Set” menu allows you

to change the passwords for your
alarm system.
The “System Time” menu allows you

to set the date and time in your alarm
system.
iPhone
System Tab
control the time that the sirens will
sound by default.
The “System Volume” menu allows you

to change the volumes for the main
panel of your system.
The “Appliance Timing” menu allows

you to control the schedules for your
Smart Outlets.

change the settings in the Zones of
your system.

to change the settings on the remote
controls of your system.
The “Ringing Times” menu allows you

to control the number of rings before
the system answers an inbound call.
The “SMS Reply” menu controls

whether the system sends you text
messages at certain times.

currently used.

Settings Tab - Detailed Breakdown
The “Password Set” menu allows you to

view and change your alarm system’s
Android
passwords.
When finished, press the Back button to return to the Settings Tab.
The “System Time” menu allows you to set the date

and time of your alarm system.
Set the Date (MM/DD/YYYY) and the Time as needed, and tap Confirm
to save your changes.

System Tab - Detailed Breakdown
The “Password Set” menu allows you to

view and change your alarm system’s
passwords.
iPhone
When finished, press the Back button to return to the Settings Tab.
The “System Time” menu allows you to set the date

and time of your alarm system.
Set the Date (MM/DD/YYYY) and the Time as needed, and tap Confirm
to save your changes.


change the amount of time the sirens
will sound when the alarm is triggered.
Android
To set the Siren Time (in minutes), adjust it here and tap Confirm to
save your changes.
The “System Volume” menu allows you to adjust the

volume settings for the panel of your system.
When finished adjusting the System Volume settings, tap the Back
button to return to the Settings Tab.


change the amount of time the sirens
will sound when the alarm is triggered.
iPhone
To set the Siren Time (in minutes), adjust it here and tap Confirm to
save your changes.
The “System Volume” menu allows you to adjust the

volume settings for the panel of your system.
When finished adjusting the System Volume settings, tap the Back
button to return to the Settings Tab.

The “Appliance Timing” menu allows you

to control the schedules of any Smart
Outlets you may have.
Android This weekly schedule automatically turns individual

Smart Outlets On or Off at specified times of day and
days of the week.
When you’re finished making changes to the Smart Outlet schedule,

tap the Back button to return to the Settings Tab.
To change a scheduled event,

tap on the event in the list on
the “Appliance Timing” screen,
then modify it on the next
screen. Tap on Confirm to save
your changes.
To disable the schedule, delete

all scheduled events.

The “Appliance Timing” menu allows you

to control the schedules of any Smart
Outlets you may have.
This weekly schedule automatically turns individual
Smart Outlets On or Off at specified times of day and
iPhone
days of the week.
When you’re finished making changes to the Smart Outlet schedule, tap
the Back button to return to the Settings Tab.
To change a scheduled event,

tap on the event in the list on
the “Appliance Timing” screen,
then modify it on the next
screen. Tap on Confirm to save
your changes.
To disable the schedule, delete

all scheduled events.


modify the Zone Attributes of the Zones
in your system.
The Zone Attributes (which are called Zone Mode in the
Android app) control the behavior of the accessories in that Zone
depending on the current state of the system.
Alarm Mode is only used by monitoring services. If you are not using
a monitoring service, then this option is not used.
Modifying Zone Mode


modify the Zone Attributes of the Zones
in your system.
The Zone Attributes (which are called Zone Mode in
the app) control the behavior of the accessories in that
Zone depending on the current state of the system.
iPhone
Alarm Mode is only used by monitoring services. If you are not using
a monitoring service, then this option is not used.


to modify the settings for the system’s
remote controls.
Android
To mute, tap on the
icon of the bell with
the slash.
To un-mute, tap on
the icon of the bell
without the slash.
The “Ringing Times” menu allows you to control the

number of rings the system will wait before answering
an inbound call.
Change the number of rings

here, then tap Confirm to save
your changes.


to modify the settings for the system’s
remote controls.
The “Sound” settings control whether the siren chirp is
enabled or disabled in the system. To disable the siren iPhone
chirp, turn the “Sound” setting to “Mute for all of your
remote control key fobs.
To mute, tap on the
icon of the bell with
the slash.
To un-mute, tap on
the icon of the bell
without the slash.

The “SMS Reply” menu allows you to modify

the settings for whether the system sends
you text messages after a change has been
made hrough the app.
Android
Toggle this setting to On (Reply) or Off (No), then tap Confirm to save
your changes.
The “Arm/Disarm Upload” menu is not currently used.

The “Ringing Times” menu allows you to

control the number of rings the system
will wait before answering an inbound call.
iPhone
Change the number of rings
here, then tap Confirm to save
your changes.
The “SMS Reply” menu allows you to modify the settings

for whether the system sends you text messages after a
change has been made hrough the app..
Toggle this setting to On (Reply) or Off (No), then tap Confirm to save
your changes.

The “Arm/Disarm SMS” menu allows

you to control whether you receive
text messages when the system is
armed or disarmed.
Android
When “Arm Notice” is checked, you receive a text whenever the

system is armed in Away Mode. When “Stay Notice” is checked,
you receive a text whenever the system is armed in Home Mode.
When “Disarm Notice” is checked, you receive a text whenever
the system is disarmed.
The “Language” menu allows you to set the language

that is used by the system.


currently used.
iPhone
(The “Arm/Disarm Upload” option is the last option in the System Tab
on the iPhone App. This space intentionally left blank.)

Section 5: Options Menu
Android Options Menu
Tap on the icon of the contact book

in the top left-hand corner to get
to the Options Menu overlay.
In this menu you can change settings for your current User, or
change Users, or change Host Numbers (the Host Number is the
phone number of your alarm system). You can also see information
about the version of the mobile app by tapping on About Us..

Section 5: Options Menu
Options Menu iPhone

Tap on the icon of the contact book
in the top left-hand corner to get
to the Options Menu overlay.
In this menu you can change settings for your current User, or
change Users, or change Host Numbers (the Host Number is the
phone number of your alarm system). You can also see information
about the version of the mobile app by tapping on About Us..

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Fortress Total Security

Mobile App User Guide

August 25th, 2016

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Please do not use the app while driving

2 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 3

On the following pages, instructions for the Android app

Allows you to view the Fortress Allows you to control individual

Arms in ‘Away’ Mode Disarms the system Arms in ‘Home’ Mode

4 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

On the following pages, instructions for the Android app

Allows you to view the Fortress Allows you to control individual

Arms in ‘Away’ Mode Disarms the system Arms in ‘Home’ Mode

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 5

Function Tab - Detailed Breakdown

Callback and Query both send a

Outlet ON and Outlet OFF send text commands to

The Auto button brings up a screen on which you can

(image of Auto menu on next page...)

6 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Function Tab - Detailed Breakdown

Callback and Query both send a

Outlet ON and Outlet OFF send text commands to

The Auto Arm/Disarm menu allows you to control the

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 7

(continued from previous page... description of Auto

The Auto Arm/Disarm Menu

8 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

(continued from previous page... description of Auto

The Auto Arm/Disarm Menu

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 9

Syncing a Camera with the Mobile App

(camera view in these pictures blurred intentionally)

10 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 11

Adding a Camera to the Mobile App (cont.)

- Enter your WiFi network’s name and password,

(camera view in these pictures blurred intentionally)

12 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Adding a Camera to the Mobile App (cont.)

- Enter your WiFi network’s name and password,

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 13

Once connected, you can view the live feed from

Live Camera Feed

Specify Quality Stop Watching

(camera view in these pictures blurred intentionally)

14 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Once connected, you can view the live feed from

Live Camera Feed

Specify Quality Stop Watching

(camera view in these pictures blurred intentionally)

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 15

Texts the panel to Texts the panel to Texts the panel to

16 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Texts the panel to Texts the panel to Texts the panel to

Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com 17

Defence Zone SMS

Output with Alarm

18 Questions? Call 206-981-5371 or E-Mail Support@FortressSecurityStore.Com

Defence Zone SMS

Wireless Siren Output With Alarm