Life skill: Listening

DR MARUTLA
INTRODUCTION

• EVERY CONVERSATION STARTS WITH GOOD

LISTENING
INTRODUCTION CONT.

• Listening is one of the most important skills one can have.

However well you listen has a major impact on your Job
effectiveness, and Quality of relationship with others.

• The reason why we have two Ears and one Mouth is that we
may listen more and talk less.
INTRO CONT.

• Listening is a form of communication and is an active

process, when you listen you must get meaning of what
is being said, before you can respond.

• Listening is receiving language through the ears.

What is Listening
Let us try and respond to this questions.

• Is listening important?
• What do you think the purpose of listening is?
• Can you build good friendship in the absence of listening?
• With relation to listening what are the things you would
value more from family members and someone you refer to
as a best friend?
Cont.
Cont.
Cont.
Cont.
What is Listening
• Listening is the ability to accurately receive and interpret messages
in the communication process.
• It involves making sense of spoken language and make use of what
we already know about the language.
• Listening is key to all effective communication. Without the ability to
listen effectively, messages are easily misunderstood.
• In a normal conversation, we need two or more people, the speaker and
listener(s).
• This process of communication include sender, encoding of a message,
selecting channel, receipt of the message by the receiver and decoding of
the message.