ANNEX TO LEASE AGREEMENT

RESIDENT INSTRUCTION
Congratulations on your new home and welcome to the apartment! We have
gathered instructions for you on matters relating to residency and tenancy.

1. MOVING INTO THE APARTMENT

The keys to the apartment can be collected from the person or company managing the keys. Contact details
for key collection can be found in a separate contact details / key management appendix. You can contact
them to schedule your key pickup. In principle, the keys will be handed over on the start date of the right of
occupancy, which is specified in the lease agreement.

To ensure a smooth pickup process, you should have the following with you when you pick up your keys:

• personal identification
• signed lease agreement
• security deposit bill and receipt of the paid security deposit
• copy of home insurance policy (proof of valid home insurance for your new address).

If another person picks up the keys on your behalf, they must present a personalised power of attorney
provided by you and personal identification, in addition to the previously mentioned documents.

Please remember to file a notification of change of address with the Digital and Population Data Services
Agency and Posti. You must also submit a notice of moving to the property’s management company, so that
they can ensure that your name will be put on the door of the apartment, the property’s tenant list and the
register of occupants.

If the apartment has a tenant’s folder for each apartment, please read it. The folder contains relevant informa-
tion, instructions and housing company notices. The tenant folder must always be left in the apartment for the
future tenants.

2. WATER CHARGES

At the beginning of the lease, the water charge is indicated in the lease agreement, and the up-to-date water
charge is indicated in your latest lease invoice.

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 The number of people moving into the apartment must be reported to Retta Asuntovuokraus. Any changes
during the lease must be reported to the rent supervision office. The water charges will be updated based on
your notification from the beginning of the following month.

3. COMMON STORAGE AND STORAGE SPACES

Residential buildings often have their own storage space for outdoor and sports equipment. Most buildings
also have separate storage spaces for prams and strollers.

Residential buildings have individual storage spaces for each apartment, denoted by the apartment number.
The tenant is personally responsible for locking the storage space and for any costs related to it, unless an
apartment-specific lock has already been installed for the storage space. Tenants are not allowed to agree
on exchanging storage spaces, or to use empty storage spaces without permission.

Fire safety regulations prohibit the storage of explosives and flammable liquids or gases (such as barbecue
gas cylinders, oils, or petrol) in a storage space. Storing belongings in the corridors of storage spaces is
strictly prohibited by fire safety regulations. It is also forbidden to leave abandoned furniture or belongings in
the basement or attic corridors or waste canopy. Clearing belongings out of the facilities raises housing
costs.

Terraced houses and semi-detached houses usually have their own storage space for the apartment, but
they may also have common storage spaces for the housing company.

4. APARTMENT MAINTENANCE

Newly completed apartments may undergo warranty repairs during the two-year warranty period following
the completion of the construction project by the contractor in question. The tenant is responsible for arran-
ging an opportunity for a representative of the lessor (building manager, maintenance, contractor, supervisor)
to conduct annual warranty inspections. The tenant must also allow potential warranty repairs to be conduct-
ed in the apartment during the validity of the lease agreement.

The tenant is responsible for the normal maintenance of the apartment and the condition of all furnishing
serving the apartment’s use. The tenant must immediately notify the lessor of any damage to the apartment.

The management company has a separate phone number for reporting defects. The tenant is also obligated
to notify a representative of the lessor of the damage.

If the tenant causes damage intentionally or through negligence, the repair costs are always charged to the
tenant. The tenant may not make alterations to the apartment without permission from the lessor and housing
company. An example of such alterations is the attachment of a kitchen or bathroom cabinet to a wall, or the
use of exceptionally large attachment mechanisms for any object. If the tenant has made such alterations,
and traces of them remain in the apartment, the costs are to be paid by the tenant (e.g., mounting of a wall
shelf or a television shelf, such as the Ikea Lack shelf, or traces left by mirrors fixed to the wall with adhesive).

If a tenant has installed a safety lock, peephole or similar, they must be left in place when moving out of the
apartment. The lessor will not reimburse a tenant for costs incurred due to a replacement and installation.

The tenant is responsible for the purchase and cost of blinds for the interior windows of the apartment.
Permission for installation must be requested from the building manager. The blinds must be left in place
when moving out of the apartment, and no compensation will be paid for them.

The tenant is not allowed to install a satellite dish without permission. If the tenant is granted permission by the
housing company and lessor, the satellite dish must always be installed inside the balcony. When moving out
of the apartment, the satellite dish must be removed by the tenant so that the installation surface is not
damaged, and the tenant must patch the mounting holes with patching material. The tenant moving out

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 remains liable for the repair costs of any remaining traces on the balcony.

Smoking indoors is strictly prohibited and if the housing company has made a no-smoking decision, the
tenants must also comply with it on balconies, in the apartment yards and in the housing company’s common
yard areas.

In terraced houses, the tenant is responsible for the maintenance of the apartment yard/terrace. The same
maintenance responsibility also applies to apartments on the ground floors of apartment buildings.

5. ELECTRICAL APPLIANCES AND ELECTRICITY AGREEMENTS

he tenant is responsible for making an electricity agreement with an electricity company. The installation and
T
repair of fixed electrical appliances may only be carried out with the building manager’s permission and by a
professional electrician. Ceiling covers may not be removed or, if doing so is necessary, the covers must be
reinstalled when moving out. Lamps must be removed when moving out of the apartment.

Acquiring and replacing fixed lamps, starters, fuses and fluorescent tubes is the tenant’s responsibility.

When defrosting a refrigeration appliance, please remember that it is prohibited to use any kind of bladed
weapon to break the ice, as it allows water from the defrosting to flow onto the floor. In the event of damage,
the tenant is responsible for the purchase of an equivalent refrigeration unit. The condenser behind the
refrigeration appliance must be cleaned from dust by the tenant once per year. Once the refrigeration unit
has been emptied and turned off, its door must be left ajar so that mould does not grow inside the appliance.

Appliances in new apartments have a warranty period of approximately two years. Appliance repairs and
replacements are the lessor’s responsibility.

If the maintenance of an appliance has been neglected, the costs for the replacement of an appliance may
be deducted from the security deposit.

The company’s guidelines for charging electric cars and charging fee practices are defined in separate
charging instructions.

6. PLUMBING AND SANITARY EQUIPMENT

A leaking faucet or toilet must be reported to the maintenance company.

To prevent sewer blockages, it is forbidden to dispose of solid waste in the toilet. This includes sanitary
towels, diapers, tampons, cotton swabs, cotton wool, floss, cat litter and food waste.

The water seals of sinks and drain traps must be regularly cleaned to prevent blockages.

Washing machines must be placed in a room with a drain trap, and the tenant is responsible for the applian-
ce’s installation costs.

If there is a dishwasher in your apartment, the care and use of the appliance is the responsibility of the tenant.
The tenant must ensure that the dishwasher is cleaned and maintained in accordance with the manufacturer’s
instructions. Dishwasher repairs or replacements are the lessor’s responsibility. The tenant is liable for any
water damage caused by the tenant’s own faulty dishwasher connections.

After removing their own dishwasher, the tenant who is moving out must appropriately plug the water and
sewer connections

7. VENTILATION

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 Blocking the ventilation ducts is prohibited. Connecting an extractor hood to the exhaust duct is prohibited.
Only extractor hoods with activated carbon filters are allowed. The cleaning of an extractor hood’s grease
filter and the apartment’s exhaust ducts is the tenant’s responsibility.

8. SMOKE ALARMS

A fire alarm is required in all apartments by law. Legislation defines a fire alarm and its continued function to
be the tenant’s responsibility.

Open flames (e.g., candles) must be treated with particular care.

9. REGULATIONS

The tenant agrees to follow the regulations approved by the housing company. Disturbance reports are
always discussed with the lessor, and the reports are taken seriously.

10. INSURANCE

The full value insurance for the property does not cover losses such as personal belongings in the apartment
lost in an apartment fire, or belongings stolen from the storage spaces or common spaces. Damage caused
to furniture by water damage is also not covered. Therefore, the tenant must acquire comprehensive home
insurance for assets in the apartment covering damage, fire and theft losses. The obligation to have a valid
home insurance policy is mentioned in your lease agreement.

11. TERMINATION OF THE LEASE AGREEMENT

The lease must always be terminated in writing and the notice must have the signatures of all tenants. The
termination period is always one calendar month. The lease agreement mentions the first possible date of ter-
mination, if one has been set. More information on the termination of the lease and the form for termination
can be found on the website of Retta Asuntovuokraus at www.asuntovuokraus.fi under the heading “For
tenants”.

12. SECURITY DEPOSIT AND APARTMENT INSPECTION AFTER MOVING OUT

In accordance with the terms of the lease, the tenant pays a security deposit to the lessor. The security
deposit will be returned to the tenant depending on the apartment inspection and other related inspections
(such as rent payments), if the apartment and other related facilities are in proper condition and all keys have
been returned. The security deposit will be processed after the end of the lease liability.

When the tenant moves out of the apartment, the apartment must be completely emptied out and thoroughly
cleaned. If the apartment has not been cleaned when moving out, or if the tenant has left their belongings in it
(including cellar or attic storage), or if the tenant has unpaid rent or other fees remaining, the security deposit
may not be refunded.

If the lessor must deduct repair or cleaning costs from the security deposit, the remaining portion of
the security deposit is refunded to the tenant who moved out, after the repair or cleaning measures
have been carried out.

In accordance with the moving instructions, the apartment keys and the key to the security lock (the security
lock must be left open) must be handed to a representative of the lessor or to key management company
when moving out. The removal of any self-installed safety lock will be deducted from the security deposit.

If there was a tenant’s folder in the apartment, it must be left in the apartment when moving out.

Enjoy your new home!

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