imagePRESS C700 &

imagePRESS Server G100

January 2017 Update Guide

January 17, 2017

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 Performing the January 2017 FedEx Office C700 Update

Please review this entire document before you go onsite.

Important Notes:
Prior to installing the New Clone Image and Paper Catalog upgrade the imagePRESS
C700 Firmware to V36.01.02 by performing the following steps.
1) Download the Firmware using the link below

http://downloads.canon.com/bisg2016/syssoft/USB_iPRC800_iPRC700_iPRC60_v36.01.02.zip

2) Extract the contents of the file and copy the entire iPRC800 Directory to the root of
a USB Drive
3) Follow the instructions in the Service Manual to upgrade the Firmware of the
imagePRESS C700

The paper catalog in this document (FXO_C700_PaperCatalog_11_14_2016.zip)

can only be used with this clone image. This clone image uses new color output
profiles and the paper catalog has been modified for the use of these output
profiles. Do not use this catalog with any other clone images.

Before you begin, please make sure you have the following items:
 USB Drive (Minimum 8 GB) – not provided
 Fiery USB Setup tool for System Software
(FieryUSBSetupTool_v2.0.21.zip) – Available from support.cusa.canon.com -
the FXO Portal
 Fiery Clone Tool v2.3 for FXO
(FCTe-2.3.iso.zip) – Available from support.cusa.canon.com - the FXO Portal
 FXO G100 Clone Image
(Canon_Bath_L30B_201701041753.zip) - provided
 Updated paper catalog
(FXO_C700_PaperCatalog_11_14_2016.z
ip) - provided
 Print a Fiery Configuration page as you will need to reconfigure some of
the settings when have completed the new clone image

**It is strongly recommended that you prepare the USB drive before going on site
to do the installation.

**After the installation has been completed please make sure that the Fiery has
the correct Subnet mask and DNS addresses as indicated on page 14 of this
document. These addresses may be new and not appear on the original
configuration page.

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 **After all processes outlined in this document have been completed; a COM Test
must be performed to ensure the engine is communicating with the UGW.

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 Unregister all Custom Media from Auto Adjust Gradation and
Auto Correct Color Tone.
Note: This process is done at the C700

1. Assign Plain Media to the Drawers

 Select Settings/Registration  Login as System Manager

 Select Preferences  Paper Settings  Paper Settings
 Register 11 x 17 Plain 2 to any Drawer from the standard Media list

 Register 8 ½ x 11 Plain 2 to any other Drawer

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 2. Unregister LZX Laser 24 - 11 x 17 for Auto Gradation

 Settings/Registration  Adjustment/Maintenance  Adjust Image Quality 

Auto Adjust Gradation
 Register Paper to Adjust (LZX Lazer 24 – 11 x 17)

 Next
 Standard
 Select Drawer with 11 x 17 Plain 2

 Next
 Start Printing
 Select Drawer with 11 x 17 Plain 2
 Next
 Start Printing
 OK

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 Note: Please confirm that there are no other custom Media registered for Auto
Gradation

3. Unregister Custom Media for Auto Correct Color Tone

 Settings/Registration  Adjustment/Maintenance  Adjust Image Quality 

Auto Correct Color Tone Settings
 Register Correction Pattern
 Yes
 Choose the Pattern with the Custom Media

 Next
 Standard Type from the drop down menu
 Plain 2
 Next
 Choose a drawer with plain 2
 Ok
 Start Printing
 Place the page on the scanner
 Start Scanning
 Close

Note: Please confirm that there are no other custom Media’s are registered for Auto
Correct Color Tone

4. Launch Command Workstation by clicking the icon in the taskbar or by

clicking the Windows Start button and selecting Fiery Command Workstation.

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 5. Log into the C700 by select Administrator from the User drop down list and enter
Fiery.1 as the password (the password is case-sensitive and includes a period in
between the word Fiery and the number 1). Click Login.

6. Un-assign all media in all of the drawers by clicking on each Drawer and selecting
Remove Association as indicated in the image.

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 7. Once all of the Drawers are Unassigned then proceed to Delete all Jobs in Held,
Printed and Archived Queues.

8. Delete the Paper Catalog

 Select the Settings button to the right

 Select Reset To Factory Defaults
 Then Close

Please ensure if all of the custom media has been deleted from the Engine and the
Fiery. If not then see step 9 and 10 below:

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 9. Optional step if Step 8 did not remove all of the Custom media
 From Job Center open the Paper Catalog
 Highlight all of the Media
 Delete

Note: In the event there is a locked media it cannot be deleted. This media will be
deleted in step 9.

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 10. Remove all Custom media from the C700 from the RUI

 Login to the RUI of the print engine

 Browse to Settings/Registration  Preferences  Paper Settings  Paper Type
Management Settings
 Select Type to display Custom then select Display
 Delete any Custom Media located here.

Preparing the USB drive for the FedEx Office Clone image
Preparing the USB drive

Install the Fiery USB Setup tool onto your laptop computer.
1. Locate the file FieryUSBSetupTool_v2.0.21.zip
2. Extract the file to a folder on your Windows computer
3. Double click on the file FieryUSBSetupTool_v2.0.21.exe
4. Select Run
5. Click Next

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 6. Accept the license agreement and click Next

7. Select the destination folder or keep the default and select Next

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 8. Click Install to start the installation

9. Click Finish. The Fiery Create USB tool is now ready to use

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  Insert a Blank USB drive in your workstation
 Launch the Fiery USB Setup tool from your workstation
 You will see the window shown below

10. Locate the file FCTe-2.3.iso.zip and extract the file to a folder on your Windows
computer
11. Drag and Drop the FCTe-2.3.iso onto the window shown below.

12. The following window is displayed.

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 Note: Make sure the USB drive destination is correct. You will lose all data previously
stored on the USB drive.

13. Once complete the USB drive is ready for the clone image
Select Close

14. Locate the file Canon_Bath_L30B_201701041753.zip and extract the file to a

folder on your Windows computer.
15. Browse to the USB stick and copy the folder Canon_Bath_L30B_201701041753
to the USB Drive created in the step above.
16. View the contents of the USB drive on a Windows PC
The contents of the drive should be as follows:

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 Restoring the FXO Clone image
To restore the clone image

1. On a Windows computer, verify that the USB flash drive has the correct cloned
image file for the G100 FXO Fiery server. (see instructions for creating the Clone
image)
a. Insert the USB flash drive into a USB port on the Windows computer
b. In Windows Explorer, open the USB flash drive to check the files. (see
instructions for creating the Clone image)
2. Shut down the C700 and ensure that the C700 and G100 are powered off. (wait until
the LED’s are off on the G100 before continuing).
3. Attach the USB flash Drive to an available USB port on the G100 Fiery Server
4. Set service switch 1 up (ON), and service Switch 2 down (OFF)

Service switch binary configuration [1, 0].

5. Power on the C700

6. Allow the Fiery G100 server to boot from the USB flash drive to start the Fiery Clone
tool.
7. Wait until the Fiery G100 server LED flashes “AA” then “00” repeatedly to indicate
ready status
8. Set both service switches down (OFF)

Service switch binary configuration [0, 0].

The LED displays “C0” to indicate that the Fiery G100 server is ready to be restored.

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 As the Fiery Clone Tool restores the image file, the LED flashes “C1, C2, C3”
continuously to indicate the restore procedure is in progress.

When the restore process is complete, the LED flashes “CC”, then “00” in one second
intervals, and repeats to indicate completion status.

1. Remove the USB flash drive.

2. Reboot the G100 Fiery server from the power switch of the controller.

Network Setup

Power-up and verify that the imagePRESS Server G100 connects to the engine then
proceed with setup. Once enabled and the imagePRESS Server G100 is detected by
the engine, the Fiery icon will appear on the Main Menu of the Canon User Interface. It
may take up to 7 minutes for the imagePRESS Server G100 to boot and be
detected by the engine.

The network settings will be configured in this step. Using the Canon UI and Fiery
Button follow the steps below to access the network configuration. The remaining
configuration settings of the imagePRESS Server G100 will be configured using
Command Workstation in section [4] after adding the device to Command Workstation.
1. Press the Fiery Button as shown above
2. Press the Cog at the bottom of the screen  Zoom  75%  OK (This will
ensure you can see the entire screen)
3. Press Tools  Setup  enter password [Fiery.1]  [Login]
4. Press Network  IPv4  uncheck [Get IP address automatically]  Enter [IP
address], [Subnet Mask] [xxx.xxx.xxx.xxx] is the correct subnet and [Gateway]
addresses.
5. Uncheck [Get DNS address automatically] then enter [Primary DNS]
[170.170.137.252] and [Secondary DNS]  [170.170.137.253]
6. Uncheck [Use WINS]
7. Scroll up, select [Save Changes]
8. Press [Exit Setup]  [Reboot Now]
9. The controller will come to an idle state within 7 minutes. Once idle, proceed to
the next section.

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 A. Configuring Manual Fiery Settings
The Server name and Date & Time settings need to be manually configured. Follow the
steps below to configure these settings:

1. Log in to the Fiery using Command Workstation then click [Server]  [Configure] x

2. Select [Server Name] then enter the server name using the FXO approved naming
convention as shown then click [Save].

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 3. Select [Regional Settings]  Uncheck [Set Date and Time Automatically]  set the
current date and time  Check [Set Date and Time Automatically]  [Save]. Select
[Reboot] to restart the controller and apply the settings.

Use the images below to verify the FedEx Office Color Settings

IMPORTANT
1. Color Setup Basic Settings – All highlighted settings should be as shown. (Device
Center  Color Setup)

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 2. Output Profiles – Output profiles should be all FXO with the calibration and Media
Types exactly as shown. Description – FXO_C700_xxxxx etc. / Calibration –
FXO_Base_Calibration_24lb_LZ

3. FXO Spot Colors – [FXO_Brand_Colors_072015] should be at the top with the

colors shown on the right.

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 Display the Fiery Button
Note: This process is done at the C700

1. Select Settings/Registration  Login as System Manager

2. Select the Cog (Gear)

3. Select Main Menu Button Display Settings

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 4. Scroll down to Page 2 of 2, then select the Fiery and move it Up to position 4 in
the Main Menu Button Display

5. Go to Layout 2 of 7 on the left for a 4 button Display and select OK.

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 6. When complete the main Menu display should look like the image below.

Change the display order of the Custom Media

1. Select Settings/Registration  Login as System Manager

2. Preferences  Display Settings
3. Scroll to Page 3 of 4
4. Select Change Default Display for Paper List

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 5. Set Category  Custom Type and Sort  Reg’d (Asc)

6. Select OK

B. Service mode setting to allow custom paper to be loaded through

drawers
1. Enter service mode of the engine
2. Navigate to Copier  Option  User  Level 2
3. Go to page 5 and change the setting [M-RNG-EX] to [1] then press [OK]
4. Press [Reset] to get back to the Main Menu then restart the Engine for the setting
to take effect.

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 C. Importing the FedEx Office Paper Catalog into the imagePRESS
Server G100

1. Extract the [FXO_C700_PaperCatalog_11_14_2016.zip] file to a USB drive.

2. Launch Command Workstation and connect the Fiery controller. (Default User :
Administrator Password : Fiery.1)
3. Once connected click the Paper Catalog button and the Paper Catalog window
will open.

4. Once opened, click “Import”  “Replace Existing.” The [Import Paper Catalog]
window will open. Navigate to the where the paper catalog was unzipped to click the
file then click “Open.”

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 Note: The paper catalog import process can take up to 4 minutes and could be
interpreted as being locked up. Please wait while the catalog imports. Once
completed, it should appear as in the screenshot below. Ensure the Total number of
papers is [89].

5. Select [Settings] in the Paper Catalog window. For [Specification to use] select [JDF
Based]. The process can take up to 4 minutes and could be interpreted as being
locked up. Please wait while the change occurs. Close the window by clicking the X
in the red box on the upper right. The process is complete.

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 Chapter 7: Registering and Executing Calibration

Registering Paper for Full Auto Gradation

1. Load EX32 11x17 paper into one of the paper cassettes.
2. Register the EX32 as “Plain 2” by following the steps below:

a. Insert the paper and close the cassette

b. At the pop up Paper Settings screen, select “Set”.
c. Expand the Sort List using the down arrow.

d. Select Standard Type.

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 e. Select Plain 2 (91-105 g/m2).

f. Select OK to exit the Paper Type screen

g. Select OK to exit the Paper Settings screen.

3. Install Firstchoice 24lb 11x17 into another paper cassette. Register this paper as
“LZX”, from the FXO Custom Media.
4. Press “Settings/Registration” button.
5. Log in as administrator (default Manager ID & Pin)
6. Select “Adjustments/Maintenance”.
7. Select “Adjust Image Quality”.
8. Select “Auto Adjust Gradation”.
9. Select “Register Paper to Adjust”.
10. Highlight “Paper to Adjust 1”, select “Next”.
11. Highlight “Standard”, select “Next”.
12. Highlight cassette with the EX32 11x17 paper installed, select “Next”.
13. Select “Start Printing”.
Note: At this point the imagePRESS C700 will print two sheets of density patches on
the EX32 paper.
14. Once printing is complete, highlight the cassette with the Firstchoice LZX paper
installed, and select “Next”. Select “Start Printing”.
15. The imagePRESS C700 will now print two sheets of density patches on the
Firstchoice LZX paper, completing the procedure.

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 16. Perform a Full Auto Gradation.
Note: Make sure that there are at least ten sheets or more of LZX Laser 24‐ 11 x 17 paper stock
in the drawer.
17. Confirm that the LZX Laser 24 – 11 x 17 paper type is assigned to the drawer and
click [OK].

18. Select “Start Printing”.

Note: At this point the imagePRESS C700 will print two sheets of density patches on the
EX32 paper.

Registering Paper for Full Auto Correct Color Tone:

Note: the following procedure should only be performed after Full Auto Gradation has
been executed.
1. Load LZ paper in drawer one of the main engine.
2. Press “Settings/Registration” button.
3. Select “Adjustments/Maintenance”.
4. Select “Adjust Image Quality”.
5. Select “Auto Correct Color Tone Settings”.
6. Select “Register Correction Pattern”

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 7. Select “Yes”
8. Select Pattern 2
9. Select media type “LZ” from the Paper Catalog, and select “Next”
10. Highlight the cassette with the Firstchoice LZ paper installed, and select “OK”.
11. Select “Start”.
12. A Test Page will print. Position the Test Print on the Document Glass, as shown on
the UI.
13. Select “Start Scanning”.
The process is complete.

Calibration

1. Execute Auto Correct Color Mismatch.

2. Perform Fiery (RIP) Calibration Procedure from the Fiery Button on the UI

Performing a COM TEST

After all processes are complete, a COM-TEST must be performed to ensure the device
communicates with the UGW.

In the event the COM-TEST fails we have included the following troubleshooting.

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 Troubleshooting a COM-TEST failure

In some instances we have seen a COM-TEST failure due to a DNS failure. For this we
have included the following Troubleshooting tips.

Procedure 1

1. Ensure that the proper Subnet mask and DNS is configured correctly in the
network settings of the Fiery. Ensure that the proper DNS server addresses are
configured in the Fiery.
2. Reboot.
3. Perform a COM-TEST

Procedure 2

1. Log into Service mode of the C700

2. Set the IMG CONT to “0”
3. Reboot
4. Configure the FedEx DNS server addresses in the network settings of the device.
5. Reboot
6. Log into Service mode of the C700
7. Set IMG CONT to “3”
8. Reboot
9. Perform a COM-TEST

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