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BUSINESS ENGLISH · BUSINESS ISSUES · UPPER-INTERMEDIATE (B2-C1)

ETHICAL
CHOCOLATE
(LISTENING
VERSION)
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1 Warm-up

What do you understand by the term ‘business ethics’? Can you think of any examples of ethical and
unethical behavior?

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2 Business ethics

Study the following sentences and match each underlined word to its correct definition on the next
page:

1. We run an ethical business. We always try to do what is good for other people and for the
environment.
2. We run a fair trading company. We don’t underpay our suppliers.
3. Our chocolate comes from co-operative plantations, so we are sure that nobody is being exploited.
4. The country’s government is trying to promote sustainable agriculture.
5. We run an equitable business. Nobody complains about unfair treatment.
6. The company exploits its staff. They are all overworked and underpaid.
7. Adrian lives about 20 miles from his office, so the commutes are long and tiring.
8. Our targeted turnover for this year is $10 million.

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UPPER-INTERMEDIATE (B2-C1)

ETHICAL CHOCOLATE (LISTENING VERSION)

a. able to continue for a long time and causing little damage to the environment
b. buying and selling products, making sure that the original producer receives a fair price
c. following accepted principles of right and wrong
d. jointly owned or managed by people who use its facilities or services
e. the total value of a company’s sales over a particular period
f. the trips that you make every day to go to and from work
g. treating everyone the same way
h. uses unfairly for its own advantage

3 Listening - Part 1
Audio
Listen to an interview with Simon and Helen Pattinson, founders of the chocolate company Montezuma’s,
and put T (True) or F (False) next to each statement.

1. Montezuma’s is a chain of boutique chocolate shops.

2. Simon and Helen Pattinson were city lawyers before they started their chocolate business.
3. They decided to go into the chocolate business when they were in Peru.
4. When they returned to the UK, they spent one year eating a lot of chocolate.
5. Simon Pattinson is an experimental cook.
6. Montezuma’s started in 2000.
7. Montezuma’s has a workforce of 100 people.
8. The business expects to achieve a turnover of 2 million dollars.

4 Listening - Part 2
Audio
Now listen to the second part of the interview and tick which ethical business activities are mentioned.

purchasing from socially and environmentally

responsible suppliers
treating employees with respect

treating suppliers and consumers fairly

supporting charities

establishing a culture of honesty and

accountability
using resources responsibly and recycling where
necessary.

In what ways is your business ‘ethical’? Are ethical issues important in your country? Why/why not?

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UPPER-INTERMEDIATE (B2-C1)

ETHICAL CHOCOLATE (LISTENING VERSION)

5 Phrasal verbs

Match the underlined phrases verbs from the interview transcript to their correct definitions:

1. pack something up a. do business with somebody

2. come back b. finally be in a particular place or situation

3. go off c. find something by chance

4. go into d. leave

5. come across something e. return

6. end up (somewhere) f. start becoming involved in something

7. deal with (somebody) g. stop doing something (e.g. a regular activity or job)

The grammar of phrasal verbs

Phrasal verbs consist of a verb (for example go, give, do, make) + a word which is sometimes called a
particle (up, down, under, in, etc.)
If the phrasal verb has an object, the position of the object depends on the type of phrasal verb
(see below) and if the object is a noun or a pronoun (me/you/him/it etc.) It sometimes goes after the
particle and sometimes before.
Phrasal verbs belong to four main types:
Type 1: verb + particle (no object) Examples: come back, go off, end up
Type 2: verb + particle + object or verb + object + particle
BUT: verb + object pronoun + particle
Examples: pack up everything, pack everything up, pack it up (pack up it)

Type 3: verb + particle + object noun or pronoun

Example: come across a little town (come a little town across)
Type 4: These are the same as Type 3, but they have three words instead of two
Examples: run out of money, look forward to your vacation, etc.

In pairs, answer the following questions:

1. When did you last come across something you thought you had lost?
2. Have you ever ended up in a difficult situation?
3. Who do you deal with as part of your job?
4. What type of work/business did you decide to go into when you finished school?

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UPPER-INTERMEDIATE (B2-C1)

ETHICAL CHOCOLATE (LISTENING VERSION)

Study the following phrasal verbs and definitions:

put sth off: to arrange a meeting or event for a later time or date
look into sth: to examine the facts about a problem or situation
get along with sb: to like somebody and have a friendly relationship with him/her
look sth up: to try to find some information in a book, dictionary, encyclopedia, on a computer, etc.
drop by: to visit someone
turn up: to arrive or appear
do sth up: to renovate or redecorate a room or building
come along: If something is coming along, it is improving or making progress
do without sth: to manage without having something
be in for sth: to be about to experience something unpleasant

Now complete the sentences below.

1. I’m afraid I can’t make the meeting tomorrow. Can we it till next
week?
2. Do you your new coworkers?
3. I’m going to be at the cafe all afternoon, so if you find some time.
4. He didn’t for the meeting this morning so we had to start without him.
5. The company internet connection wasn’t working, so we had to email.
6. I’m sorry the goods you ordered haven’t been delivered. I’ll it right away.
7. Your English is really . I’ve never heard you speak so well.
8. The office is in a bad state. We really need to it .
9. If you don’t know what the word means, it !
10. The financial crisis is going to hit our economy very soon. It looks like we a tough
year!

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