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  • Joshua Gambala: Education Contact

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    Joshua Gambala has experience working in customer service, sales, and as a real estate virtual assistant. He has a Bachelor's degree in Communication from Tarlac State University. He has worked at Sitel Tarlac in customer service and sales from 2018 to 2021 and at TaskUs in customer service from 2021 to 2022. Currently, he works part-time as a real estate virtual assistant generating leads, responding to inquiries, and setting up appointments using calendar management.

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    Joshua Gambala has experience working in customer service, sales, and as a real estate virtual assistant. He has a Bachelor's degree in Communication from Tarlac State University. He has worked at Sitel Tarlac in customer service and sales from 2018 to 2021 and at TaskUs in customer service from 2021 to 2022. Currently, he works part-time as a real estate virtual assistant generating leads, responding to inquiries, and setting up appointments using calendar management.

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    5 views1 page

    Joshua Gambala: Education Contact

    Uploaded by

    Josh Gambala
    Joshua Gambala has experience working in customer service, sales, and as a real estate virtual assistant. He has a Bachelor's degree in Communication from Tarlac State University. He has worked at Sitel Tarlac in customer service and sales from 2018 to 2021 and at TaskUs in customer service from 2021 to 2022. Currently, he works part-time as a real estate virtual assistant generating leads, responding to inquiries, and setting up appointments using calendar management.

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    JOSHUA GAMBALA

    REAL ESTATE VIRTUAL ASSISTANT/


    CUSTOMER SERVICE&SALES
    REPRESENTATIVE

    CONTACT EDUCATION

    0929 250 2675 TARLAC STATE UNIVERSITY


    Bachelor of Arts in Communication- 2021
    joshgambala012@gmail.com

    374 RIZAL ST PARAISO TARLAC CITY WORK EXPERIENCE


    Customer Service/ Sales
    Representative - Sitel Tarlac
    ABOUT ME December 04, 2018 - Feb 27, 2021
    •Answering Inbound and Outbound calls in a
    Highly talented, detailed oriented timely and friendly manner
    Virtual Assistant with experience •Evaluate problems and complaints of the
    as Customer service and Sale callers and provide proper solutions
    representative advocate with •Respond to the needs of customers and
    experience providing exceptional provide personalized service.
    support and ensuring projects •Provide information on the company’s
    are completed on time and with products or services and generate interest in
    extreme confidentiality. Strive in the offer
    fast-paced, virtual environments •Upsell products and services
    following established procedures
    and practices to exceed all TaskUs -Clark WFH
    customer and client expectations March 2021 to March 2022
    Experience in creating an •Task to edit, transcribe, and fix menu according to the
    business owner request.
    effective, organized environment
    •Offers sales strategy to the business owner
    in which I can excel, focusing
    on how they can boost their businesses.
    time on providing top level client
    support, resolving issues and
    developing relationships to Real Estate Virtual Assistant
    ensure loyalty and growth. Feb 2021- March 2022 Part Time
    Unique skills set offering March 2022 - Sept 2022 Full Time
    exceptional organizational/
    administrative skills combined •Task to generate and call potential leads
    with ensuring 100% Customer who are
    and Client Satisfaction. willing to sell their property.
    •Responding to email and live chat Inquires
    •Lead Generation
    REFERENCES •Cold calling/ Inbound and outbound call
    using CRM
    Available upon request.
    • Setting up an appointment using Calendar
    management

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