Maria Melanie Muli: Customer Service Representative E-Commerce Copywriter E - Commerce Virtual Assistant

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Marikina City

Manila, Philippines
mellyeugenio28@gmail.com

Maria Melanie
Muli
A resourceful professional with excellent communication skills, high integrity,
great work ethics. I can give straightforward service, can work with minimal
supervision and deliver accordingly to your taste and preferences at 100%
efforts. Willing to go the extra- mile to accomplish any tasks given!

Customer Service E- Commerce E- Commerce Virtual


Representative Copywriter Assistant

Capital One Canada, Sykes


Storm Media Ltd. Bay and Chay Ltd.
Asia, Philippines
2019 - 2020 2020 - Present
2016 - 2018

From selling credit card to Writing clear and compelling • Customer Happiness
processing credit card copy to describe products that Officer / Email Customer

application over the phone to they sell on their stores. Service


• Email Marketing
taking customer service tasks
Executive
simultaneously. From almost
• Facebook Ads Business
an hour over the phone, Manager Infrastructure
reading the terms and Executive
conditions of the credit card, • AD Copy Writer
we also troubleshoot and • Social Media Executive
resolve customer’s complaints.

Bachelor of Science Creativity 9/10


in Information
Technology

Asian College Leadership 7/10


2014-2016

Problem Solving 10/10

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