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INTRODUCTION

FATECO is planning to be a leading façade specialist based in Riyadh, Kingdom of Saudi Arabia.
We are going to provide a leading expertise in the design, production and installation of curtain
walling, and all kind of external facades and internal related items.

FATECO is growing and developing on the back of its people. Its strength is coming from its
background of good design. Employing qualified designers and engineers, FATECO has always
believed that the secret to a good façade begins with its design.

Delivering best practice and exploring opportunities for continuous improvement is always at the
core of everything we do.

We constantly try to make the best use of what we learn by sharing this knowledge and
subsequently applying improved practices in all our projects in an attempt to achieve excellence.

This documents sets out to give a detailed insight into the company, and its expertise.

OUR VISION

To be the market leader in External Façade Work in the Middle East & Asia and our Clients’ first
choice for all their building envelope requirements.

OUR VALUES

• Professional delivery → right first time


• Safety → constantly focusing on an incident free culture
• Honesty → open communication with integrity
• Innovation → continual research and development
• Respect → for individuals and teams
• Quality → pioneering creativity with world class results

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01_ Preview

SUMMARY

The following provides a summary of the company, its activities, and commercial issues.

In the event that you require more detailed information, please contact:

• Eng. Mahmoud Elshoukry

General Manager
Mobile: +966 50 7006601

Company Address:

Façade Technology Co. L.L.C. (FATECO)

Istanbul Street, Mishal, Riyadh, KSA


P.O. Box 8133, Riyadh 14325
E-mail: info@Fateco-ksa.com
Web: www.Fateco-ksa.com

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02_Company Summary

COMPANY SUMMARY

1.0 GENERAL COMPANY INFORMATION............................................................................................. 2

2.0 FINANCIAL INFORMATION............................................................................................................. 3

3.0 TECHNICAL CAPABILITY.................................................................................................................. 4

4.0 PROCUREMENT, PRODUCION & INSTALL LATION.......................................................................... 5

5.0 QUALITY POLICY ............................................................................................................................ 7

6.0 HEALTH, SAFETY............................................................................................................................. 8

7.0 ENVIRONMENTAL AND SUSTAINABILITY........................................................................................ 9

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02_Company Summary

1.0 General Company Information

1.1 Full Legal Company Name Facade Technology Co. L.L.C. )‫(مصنع شركة تكنولوجيا الواجهات المعمارية‬
Design, Fabrication and Installation of Curtain Walling and External
1.2 Main Business Activity
Facades
1.3 Business Type Private Limited
1.4 Gov. Classification N/A
1.5 Form of Company Limited Liability Company
1.6 Incorporated (Place) Riyadh, KSA
1.7 Incorporated On (Date) 1433
No. of years in current
1.8 7
ownership
FATECO L.L.C, Istanbul Street, Mishal, Riyadh, KSA
1.9 Registered Address
P.O. Box 8133, Riyadh 14325.

1.10 Telephone No. +966 11 812 2280

1.11 Fax No. +966 11 214 0396


1.12 E-mail address info@fateco-ksa.com

1.13 Web Address www.fateco-ksa.com


1.14 Parent Company N/A

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02_Company Summary

2.0 Financial Information


2.1 Company Annual Turnover Year Currency Figures
2016 SAR 60,000,000
Forecast

2.2 Paid –Up capital (as at December 2012) SAR 1,000,000.00


2.3 Total Liabilities (as at December 2012) SAR 1,250,000.00
2.4 Total Assets (as at 2012) SAR 1,750,000.00
2.5 Equity SAR 500,000.00
2.6 Source of Funds Capital, and Projects

2.7 Bank References Banque Saudi Fransi

Saudi Arabia, Head Office


Ma'ather Road,
PO Box 56006, Riyadh 11554
Tel. +966 11 289 9999
Fax +966 11 404 2311

Riyad Bank

Saudi Arabia, Riyadh


Al Sulaimaniah,
Tel. +966 11 465 2424
Fax +966 11 465 5183

2.8 Bonding Capacity Name of Institution Various


Bondable Amount SAR 6,000,000
2.9 Industrial Investment License to Operate in KSA Number 1010330518781
Year Registered 01.07.1433
Valid Until 22.06.1441
Registered at: SAGIA
2.10 Power of Attorney(POA) : Names Signatories of Name : Mahmoud Elshoukry
Authorized

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02_Company Summary

3.0 Technical Capability

FATECO have a full design and build capability 2D and 3D design,


structural calculation and building physics analysis capabilities which we
3.1 Design and Build capability
can supplement with specialist external resources if necessary
Refer to Pre-Qualification, Section Expertise for more details
FATECO provide shop drawings, calculations, analysis & reports for all
3.3 Design areas works within FATECO core supply and integrating any specialist works
that are included within the scope if necessary.
Structural Analysis and 3D Design
Expertise in Systems (all Thermal Analysis
3.4 carried out in house or With Acoustic Reports
consultant partners) Glass sizing and Photometric
Dynamic testing with Exova or Thomas Bell Wright
MANAGEMENT CAD / BIM ANALYSIS

Windows Office AutoCAD 2012 Structural-STAAD PRO

Primavera P5 Revit Flixo 6

Project 2000 Rhinoceros SAP2 2000

Computer Aided Construction


Primavera
3.5 Management & Information Expedition
3DS Max RAM M Steel.
system software
Sure Track Adobe Pro X Steel

Produce and handle large geometrically complex 3D models:


FATECO are able to work with a variety of 3D software in the design and
engineering of complex solutions.

Planning Department: We primarily utilize Primavera P6


Electronic Document
3.6 Management Systems (EDMS) FATECO will use EDMS or FTP
or similar
FATECO are constantly looking to R&D to offer clients the ability to
3.7 Research & Development
construct innovative landmark projects.

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02_Company Summary

4.0 Procurement, production & installation


4.1 Procurement
4.1.1 Product Origin Suppliers
• Extrusions UAE, KSA  Gulf Extrusion
 ALUPCO
 ALINCO
 Al-Taiseer Aluminium
 Al Twaijri Aluminum Extrusion Co.
 Arabian Aluminium Extrusion Co.
• Glass Europe, USA, UAE, KSA  Glaverbell,
 Saint Gobain
 Guardian
 Interpane
 Viracon
 PPG
 Emirates Glass
 Saudi American Glass
• Sealants Europe, USA  Dow Corning
 Sika
 GE
• Aluminium Composite USA, Europe, UAE,  Alpolic
Material China, Taiwan  Alucobond
 Alcatop
 Alubond
 Reynobond
 Alupex
 Technobond
 Ajecobond
 Maxbond
 Darren
• Accessories Europe  Dorma
 Giesse
 Rotto
 Savio
 Lavaal
• PVDF Coating KSA  Gulf Extrusion

4.1.2 Procedure for the assessment Tender enquiry, Documentation review, Technical review,
and selection of Factory & Site visit if appropriate. Usually we only use known
subcontractors subcontractors with a previous track record with FATECO

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02_Company Summary

4.2 Production
Type Production sqm/year
4.2.1 Production Annual Capacity Stick Curtain Wall 130,000
Aluminium / Stainless steel 90,000
Composite Panels
Doors & Windows 150,000
Balustrades 100,000
Canopies 15,000
Roof Features 25,000
Domes 10,000
Unitized Glazed Panels 80,000
4.2.2 No. of Production Lines 5 Production Lines
4.2.3 Expertise in Systems Unitized Curtain Wall (ventilated or face sealed)
Bolt Fixed Glazing
Stick Systems ( International quality brands )
Composite Cladding (Alucobond, Alpolic, Reynobond or similar)
Balustrades
Canopies
Doors & Windows ( International Quality Brands )
Roof Lights
4.3 Installation
4.3.1 Installation FATECO carry out the installation with an in house workforce in KSA.
Depending on the projects installation plan FATECO is able to hire
skilled labours for limited periods on a contract basis.

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02_Company Summary

5.0 Quality Policy


FATECO operate a documented Quality Management System under ISO
5.1 Quality Policy 9001-2008, preparing to get the certificate as soon as possible.

KPI How KPI's are used


Evaluation of employees to motivate and improve
Employee KPI
Key Performance Indicators performance levels
5.2 (KPI)
Increase
to monitor performance
Enquiry/Order To monitor the company turnover annually
Successful Ratio
Improve Customer satisfaction questionnaires and regular
5.4 Customer satisfaction Customer meetings are held to ensure that our Clients are
Feedback Level happy with our performance
Supplier screening process and your inspection process before
production and delivery:
FATECO usually procure from approved suppliers, Suppliers are
Quality Control and
screened through performance appraisal forms and factory and
5.5 Assurance
production surveys. Materials quality checking is carried out daily
plan for Procurement
against shop drawing, specifications and bespoke inspection and test
plans

5.6 Internal Quality Audit FATECO undertake internal quality audits


Quality Management System as per Quality Management system ISO
5.7 Documented procedures
9001-2008 procedures.

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02_Company Summary

6.0 Health & Safety


FATECO has a Health and Safety Policy that conforms to recognized
6.1 Health & Safety Policy national or international standards
Refer to Prequalification, Section H&S
Training is geared towards the appropriate operatives and staff either
in the factory or on site; Examples would be training on machinery,
lifting, plant operation, quality standards etc. in the factory.
Safety Induction System
6.2 On site all operatives have a site induction, followed by tool box talks
program
and specific training relevant to the tasks i.e. working at height,
manual handling etc...

A generic method statement is proposed as part of our tender, this is


further defined by the Project Manager on site into task specific
Procedures for the preparation
method statements and risk assessments which are explained to all
6.3 of risk assessments and
operatives and duly signed as understood. All method statements are
method statements
issued to the M/C in due time prior to the works commencing on site

FATECO notice to site


personnel and subcontractors See above. either through task briefings, daily briefings or tool box
6.4
of the requirements of safe talks
system of work
FATECO method ensures that employees comply with the company
safe systems of work by constant supervision of their work, from the
initial briefing to the completion of the task.
6.5 Safe systems of work On site we generally use a structure of 1 foreman to max 15 workers
with the addition of senior fixers to ensure that there is appropriate
supervision

Generally FATECO only use companies we know but in principle we


have a comprehensive tender document and review process … we
FATECO assessment of the
then meet with the prospective supplier, fully review the submission,
H&S record and competence
6.6 capacity, staff, track record ..if necessary we undertake factory audits
of companies with whom to
or visits to in progress projects and follow up on references where
work for
deemed necessary

We could have a safety manager and safety officers on a project … the


Monitoring performance on numbers will depend on the size of the project. They carry out daily
6.7 Health & Safety matters on the checks and weekly audits, attend the MC safety meetings and report
works under FATECO control to senior management as necessary on the project status and issues

Investigation process and


6.8 Refer to Prequalification, Section H&S
corrective action procedures
Technical reviews are chaired by the QS Director and Technical Team
Risk assessment process and
6.9 during the design and production process. These are minuted to all
record
attendees.
HS&E enforcement notices
6.10 FATECO have not incurred any HS&E enforcement notices

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02_Company Summary

6.0 Health & Safety


All risk assessments / hazards analyses undertaken are
documented and records kept on file
6.11 Documentation

FATECO provide PPE to all labour and staff: Uniforms, Safety


6.12 PPE shoes, Hard Hat, Face Mask, Hand gloves, Safety goggles,
Full body Harness, Ear muff, Ear plug, Face Shield

FATECO provide labour accommodation that meets the


6.13 Labour Accommodation
requirements of the Municipality bodies.

7 Environmental & Sustainability

7.1 Environmental & FATECO have an Environmental Policy however we are not registered
Sustainability Policy under the Environmental Management System (i.e. ISO14001)
Refer to Pre-Qualification, Section QES
7.2 Operated environmental / Currently operate environmental / sustainability initiatives: Glass and
sustainability initiatives at our Aluminium Recycling / Use of purified water and recycled water in glass
offices or projects factory / Paper recycling in offices

7.3 Environmental project FATECO is willing to comply with Project Environmental requirements, if
requirements necessary

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03_Organization

ORGANIZATION

FATECO MANAGEMENT

Company Organization Chart

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03_Organization

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04.1_ Design

DESIGN

FATECO is going to invest significantly in its design and engineering capabilities for the coming years.
The company steadily believes that the success of a project starts from its design.

We utilise the latest 2D and 3D software to progress from system design and analysis of architectural
models, through shop drawing preparation and d Architects approvals.

The use of the latest software means that production information can be quickly and efficiently
compiled and transferred to the shop floor for procurement and production to commence.

The technical department has a good infrastructure with well qualified, experienced Engineers and
Cad operators to give good technical support to execute the projects without any technical
problems.

The work responsibilities for the technical department are as follows:

 To get the measurements from the site by using the modern computerized instrument.

 Preparation of Glass Order.

 Preparing Shop Drawings.

 Get the Approval from the Consultant.

 Giving the Technical Support to the Staff of Fabrication and installation Division.

 Managing to meet the Requirements of Clients & Consultants.

 Preparing Cutting List.

`
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04.1_ Design

 Product Category System

1. Glazing Curtain Wall • Unitized & Semi Unitized System


• Stick System
• Point-fixed System
• Cable Net System
• Structural Glazed System
• Double-skin System
2. Aluminium & Glazing Doors and Windows • Door System
• Window System
3. Solar Shading Devices • Aluminium & Glass Louver, Sunshade, and
Screens
• Perforated Metal Panel Cladding
4. Metal Roof Cladding, Skylight and Canopy • Metal Cladding
• Metal Roofing
• Skylight
• Canopy
5. Façade Steel Works • Steel Truss, Steel Outrigger
6. Balustrades • Aluminium Balustrades
• Steel Balustrades
• Stainless Steel Balustrades

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04.2_ Manufacturing

PRODUCTION ANNUAL CAPACITY

PRODUCTION Y-2017

STICK CURTAIN WALL 130,000 m2

ALUMINIUM / SS COMPOSITE CLADDING 90,000 m2

DOORS & WINDOWS 150,000 m2

UNITIZED CURTAIN WALL 80,000 m2

STEEL FABRICATION 600.00 Ton

APPROXIMATE CAPACITY PER DAY

UNITIZED CURTAIN WALL 267 m2


STICK CURTAIN WALL 430 m2
DOORS & WINDOWS 500 m2
ALUMINIUM COMPOSITE CLADDING 250 m2
SHEET METAL & METAL CLADDING 100 m2
STEEL FABRICATION 2.00 Ton

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04.2_ Manufacturing

Equipment & Machines


Section Machine Discretion Brand Name Model QTY

Accumech CNC Router machine (Computer Accumech,


Machining R1960-T 1
Numerically Controlled). USA
3 Axes CNC Machining Centre with Rotating Fom Industrie,
Machining ADIR C 1
Worktable 0°,90°,180° ITALY

Automatic Double Mitre Saw Equipped with TK 145/10-5


Machining TEKNA, ITALY 1
Numerical Control Gold

Machining Single Spindle Copying Router Machine TEKNA, ITALY TK 579A 2

Machining Variable Degree End Milling Machine TEKNA, ITALY TK 661M 2

THOMAS,
Machining CUT OFF Machine TMS 450 1
ITALY

Machining Single head Aluminium Profile Cutting Machine MEP, ITALY COBRA 450 2

Heavy Duty Pneumatic Corner Joint Crimping ATLA COOP,


Machining ITACA 2
Machine ITALY

Machining Single Head Cutting off Machine MEPAL,ITALY RETTA 1

SAF(TAURING),
Bending Hydraulic Profile Bending (Rolling) Machine DS 60 1
ITALY

Taping Taping Machine with Loader and Unloader Table REGINA, ITALY REGINA 2T 1
REXON,
Machining Bench Stand Drill RDM 320 2
TAIWAN
BOTTARINI,
Assembly SCREW COMPRESSOR with Complete Set KS 59 1
ITALY

Assembly Air dryer OMI, ITALY ED 270 1

Assembly Air Filter OMI, ITALY 2" 3


EUROPAC,
Assembly DUST COLLECTOR (2 Bag) 5HP EP 703 2
TAIWAN
Composite CPME 2B
Composite Vertical Panel Saw & Grooving Machine BALA, TURKEY 1
Cladding 20x40
EDWARDS, "JAWS IV",
Steel IRON WORKER Machine 1
USA 75T
BAYKAL,
Steel NC HYDRAULIC SWING BEAM SHEARING Machine HGL 3100X6 1
TURKEY
BAYKAL, APH
Steel NC HYDRAULIC PRESS BRAKE Machine 1
TURKEY 3106X120

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04.2_ Manufacturing

R1960-T Accumech CNC (Computer Numerically Controlled) machining

“CNC Router” is a computer controlled machine that has a router or spindle mounted on it

that holds a cutting tool (router bit).

-It is typically set up with 3 directions of movement referred to as the X, Y and Z axis.

-The position of the router is determined by a computer telling the motors mounted on each

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04.2_ Manufacturing

3 Axes CNC Machining Centre with Rotating Worktable 0°,90°,180° ADIR C

- Outer casing with automatic up/down movement of the protection

- Interpolated machining movements for X, Y and Z axes with

Numerical control

- Pneumatic vices (x4) for piece clamping that can be moved

Along The work table (manual position locking standard;

Pneumatic optional)

- Manual tool change with tool-holder deposit

(Automatic tool change optional - 5 positions)

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04.2_ Manufacturing

Automatic Double Mitre Saw Equipped with Numerical Control TK145_10GOLD

 Blade dia 500 mm to get very good cutting capabilities.


 Special fabricated and welded steel bed frame with finish machined, complete with
slideways for the mobile head.
 Pneumatic head tilting from 90° to 22°30'.
 Automatic descent of safety protection.
 Graphic display 240 x 64 pixel.
 Accuracy: ± 0,1 mm.

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04.2_ Manufacturing

Single Spindle Copying Router Machine TK 579 A

 Immediate and error-free copy-routing by use of the template and pre-worked


profiles.
 Simple use.
 Ergonomic handgrip, with pushbuttons for activating the motor and the lubrication.
 Capability of pneumatically locking the head during penetration with consequent
complete elimination of vibrations.
 Clamps complete with high/low pressure safety device.
 Execution of through machining.
 Tool store, Spray lubrication, Stop rod.

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04.2_ Manufacturing

Variable Degree End Milling Machine TK 661 M

 Manual feeding of the cutter group.


 End milling operations from +45° to -45°.
 High speed for the best finishing.
 Quick cutter group replacement with pneumatic locking.
 Wide supporting table.
 Ergonomic handgrip, with pushbuttons for activating the motor and the lubrication.
 Spray lubrication.
 Complete protection.
 Chips collection tank.

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04.2_ Manufacturing

Cut Off Machine TMS 450

 Head and vice revolving to the right and left from 0o to 45o
 Motor Guard
 Device Parallel cut
 Quick lock vice
 Pedestal in steel plate

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04.2_ Manufacturing

Single head Aluminium Profile Cutting Machine COBRA 450

 Blade Dia : 450mm.X32X3.4


 Rpm: 2800
 Angle cutting: 0 – 45 degree
 Lubricant pump: Oil
 Machine weight: 135 KG

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04.2_ Manufacturing

Heavy Duty Pneumatic Corner Joint Crimping Machine ITACA

Adjustable corner size powerful double clamping system, Adjustable crimping tools suitable to work
on all types of aluminium profiles. With 2 side flexible table and tools pocket. Controlled by double
pneumatic pedestal control.

 Maximum Crimping force : 3500 Kgp


 Knife operating Stroke : 12 mm
 Maximum profile height : 100 mm
 Maximum height : 1200 mm
 Maximum bar : 10 bar

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04.2_ Manufacturing

Automatic Single Head Cutting Off Machine RETTA

 90 ° cut with automatic rising up of the blade for mass production,


 blades feeding adjustable,
 automatic bar feeder adjustable from 0 to 600mm
 fully automatic cutting operation,
 full protection of the head.

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04.2_ Manufacturing

Hydraulic Profile Arch Bending Machine DS 60

 Three Driving Rolls with D shape


 Hydraulic adjustment
 Tilting for working both in horizontal & vertical position

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04.2_ Manufacturing

BALA - COMPOSITE PANEL SAW AND GROOVING CPME 2B 20x40

Motor Power : 4 hp ~ 5,5 hp (three phase) Blade Size Cutting: 230 x 62 x 30 x 3,2

Electric Power 3 kW ~ 4 Kw Canal Blade Size : 200 x 30 Z8


Consumption :
Rotation : 3000 rot/min Panel Size ( W x H x D ): 5000 x 2900 x1150 mm

Cutting Blade Rotation: 5800 rot/min Dimensions Shipping : 5000 x 2450 x1150 mm

Canal Blade Rotation : 5800 rot/min Panel Net Weight : 665 kg

Cutting Thickness : Between 0 - 20 mm Dust Sucking System : In a Single Piece

Cutting Hight : 2000 mm Bottom Supports : Metal Wheel

Cutting Length : 4000 mm Movable Supports : Automatic

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04.2_ Manufacturing

Taping Machine with Loader and Unloader Table REGINA 2T

 The machine was designed for the taping of extrusions having maximum width
265mm by means of no. 2 film rolls fixed on two shafts that are independent between
them, and a couple of rubber rollers to press the film.

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04.2_ Manufacturing

Stand Bench Drill RDM 320

 Drilling Capacity : 32mm

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04.2_ Manufacturing

BOTTARINI Screw Compressor KS 59

Product Noise, Free Air Max. Motor, Weight, Tank, Dimensions


dB Delivery, l/min Pressure, bar kW kg. l mm
Bottarini KS 59-10 75 5100 10 37 650 - 1030*1350*1500

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04.2_ Manufacturing

Air Dryer OMI ED 480

 Motor: 1 kW
 AIR DISPLACEMENT: 6000 Ltrs. / min.
 AIR DISPLACEMENT: 212 cfm
 AIR DISPLACEMENT: 360 m3/h
 Maximum Pressure: 14bar
 Weight: 87kg

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04.2_ Manufacturing

DUST COLLECTOR (2 Bag) 5HP EP 703T

 Motor : 5 hp
 Blower wheel : 305 mm Ø
 Inlet dia. : 150 mm Ø
 Outlet dia. : 100 mm Ø x 3
 Air speed (capacity): 52M3/min
 Bag dia. : 500 mm Ø
 Top bag length : 820 mm
 Bottom bag length : 820 mm

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04.2_ Manufacturing

BYKAL – NC Hydraulic Press Break M/C APH 3106x120

 Pressure : 1200 kN
 Length of Sheet : 3,100 mm
 Max Bending Thickness : 6 mm (M.S)
 Inside Frames : 2,550 mm
 Oil Tank Volume : 170 liter
 Motor Output : 11 kW
 Approach Speed : 100 mm/s
 Working Speed : 10 mm/s
 Return Speed : 90 mm/s
 Weight : 7,950 kg

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04.2_ Manufacturing

• Standard Equipment:

 European-style top tool holders with wedge adjustment


 Standard tooling: sectionalized Gooseneck top tool (Techno Stamp Italy)and Multi-
vee hardened bottom tool
 Front-operated, 600 / 750 mm ball screw back gauge with digital readout control
(to 0.1 mm precision) and two finger-stops with micro-adjustable height.
 Digital stroke position display
 Footswitch
 Pendant control unit
 Two laterally adjustable front support arms
 Hand screw clamps and chains to align and secure bottom die
 Oil tank level indicator
 Hydraulic Pressure Control Adjustment System
 Electrical and control: Telemecanique-Omron
 Proportional valve Hydraulics – Hoeribiger
 Backside safety guard
 Precision linear scale measurement – Heidenhein
 Interlocked side guards
 Safety Fence on both sides

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04.2_ Manufacturing

BYKAL - Hydraulic Sawing Beam Shearing HGL 3100x6

 Shearing Capacity : 6mm (450 N/mm²)


4mm (700 N/mm²)
 Cutting Length : 3,060 mm
 Rake Angle : 1,6 degree
 Motor Output : 11 kW
 No. of Hold downs: 17 pcs.
 Stroke per Minute: 20 cuts/min.
 Oil Tank Volume : 160 liter
 Back Gauge Range : 750 mm
 Weight : 5,450 kg

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04.2_ Manufacturing

• Standard Equipment:

 Swing – beam box – type design


 Special alloyed cutting blades
 750 mm power back gauge with ball screw spindles and swing-up function
 Back gauge digital read out control, with digital stroke counter
 Work time counter
 Manual blade – gap adjustment system
 Adjustable cutting length
 Work table with filler plates, hand slots and ball transfers
 Foot pedal operation
 Squaring arm in 1 meter length with scale, T-slot and flip-stop
 Two flat front –support arms in 1 meter length
 Shadow line with fluorescent lighting
 Front finger guard
 Rear censor guarding
 CE conformity

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04.2_ Manufacturing

Edwards USE Iron Worker Machine JAWS IV, 75 T

 PUNCHING CAPACITY: (27 MM DIA. HOLE IN 22 MM PLATE)


 ANGLE: 127 X 127 X 9 MM
 PLATE SHEAR: (19 MM X 255 MM / 13 MM X 356 MM )
 ROUNDS: 32 MM
 NOTCHING: (63 MM X 127 MM X 13 MM)

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04.3_ Installation

INSTALLATION

FATECO have a full team for installation in KSA that work in dedicated project teams under
the direction of our Project Managers

The Project Manager will usually be supported in the installation phase by a team consisting
of:

 Experienced Site or Installation managers responsible for all the installation


activities.

 Logistics manager responsible for material deliveries, material handling, off loading,
distribution and site equipment.

 Safety manager and/or Safety Officer responsible for daily site checking, safety
audits, incident reporting, use PPE and supporting the project manager with input to
method statements, risk assessments and COSHH assessments.

 Quality manager and/or quality officers responsible for ensuring that the installed
products follow the inspection and test plans and that the quality of the installed
products are to FATECO exacting standards.

 Professional Surveyor (and team) responsible for setting out lines, datum, cast in
inserts and ensuring that the necessary data is available for the installation team to
install.

 Commercial Manager or Quantity Surveyors who will support the team in


preparation on valuations, variation accounts, correspondence, entitlements, and
monthly commercial reporting.

 Project planner, working in Primavera or MS Project: the planner will set the full
program at day one from design through to completion allowing the project
manager to plan, execute and track the projects progress and take action when
progress is not as anticipated.

An experienced installation team is crucial to the successful completion of the project on site in
line with the Main Contractor and Client’s requirements.

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05_ Projects

PROJECTS

RUNNING PROJECTS

THE WALK: MEDICAL VILLAGE, RIYADH, KSA

Client: Medical Village

Consultant: Saudi Architects

Main Cont.: Al Me ‘Marion Contracting Company

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05_ Projects

PPNNCC: KFMC KING FAHD MEDICAL CITY, RIYADH, KSA

Client: King Fahd Medical City

Consultant: HKS & Dar Engineering

Main Cont.: Al Latifia – Al Habtoor Leighton Middle East JV

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05_ Projects

Cordoba Boulevard Project, RIYADH, KSA

Client: Roya Real Estate Investment Company

Consultant: J.K Enterprise Ltd.

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05_ Projects

RPTCC: RIYADH PUPLIC TRANSPORTATION CONTROL CENTER, RIYADH, KSA

Client: ADA Arriyadh Development Authority

Consultant: Dar Al Handasa

Main Cont.: Saudi Labanees Tarouk Cont. Co.

NCCB: NATIONAL CONTROL CENTER BUILDING,


RIYADH, KSA

All Skylights Works

Client: Saudi National Grid SA

Consultant: ECEC East Consulting


Engineering Center

Main Cont.: Saudi Labanees Tarouk Cont. Co.

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05_ Projects

COMPLETED PROJECTS

NOBU HOTEL, RIYADH, KSA

5 Stars Hotel on King Fahd Road at Riyadh

Client: Najmatik

Consultant: Dhaliliyah

FIORENZA LA PIAZZA COMPLEX, RIYADH, KSA

5 Star Restaurants & Shops Complex


@ Takhassusi Street.

Client: Baitek Company Saudi


Real Estate Development

Consultant: Al Sedairy Consults

Main Cont.: Al Areif for Trading &


Contracting Co.

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05_ Projects

AL FARDAN TOWER, AL OLAYA ST., RIYADH, KSA

Residential & Offices Tower

Client: AL FARDAN

Consultant: IMAR, Urban Consultants

Main Cont.: Saudi Lebanese Tarouk Cont. Co. Ltd.

AL-SWAILAM CENTER, KING FAHD ROAD, RIYADH, KSA

Showrooms & Offices Building on King Fahd Road

Client: Dr. Fahd Al-Swailam

Consultant: Elm Al Memar Engineering

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05_ Projects

MOFA CHILLER YARD, RIYADH, KSA

Steel & Aluminium Coverage for the Chiller Yard

Client: MOFA (Ministry of Foreign Affairs)

Consultant: Henning Larsen Middle East


Buro Happold Engineering Middle East

Main Cont.: Al Awad Group - Contracting

Steel Structure Works Aluminium Works

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05_ Projects

AL MAJMAAH UNIVERSITY,
RUMAH FACULTY OF SCIENCE, RIYADH, KSA

4 Building Aluminium & Glazing Works

Client: Ministry of High Education

Consultant: I-CON International Construction


Center for Engineering

Main Cont.: Al Ayuni Investment & Contracting Co.

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05_ Projects

AL FAISALIYAH TOWER, KING FAHD ROAD, RIYADH, KSA

All Maintenance Work for Al Faisaliyah Atrium & Tower

Client: Al Khuzama Management Company

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05_ Projects

FATECO Top Management Team had participated as Engineering, Installation and Projects
Management in many prestigious projects in both of UAE & KSA, Some of these prestigious
projects are listed below:

TIFFANY TOWER, DUBAI, UAE

AL MANARA TOWER, DUBAI, UAE

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05_ Projects

INDIGO TOWER, DUBAI, UAE Gold Crest Executive (C2) Tower, DUBAI, UAE

REEF TOWER, DUBAI, UAE PALLADUIM (C3) Tower, DUBAI, UAE

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05_ Projects

LAKE TERRACE TOWER, DUBAI, UAE PALLADUIM (C3) Tower, DUBAI, UAE

CONRAD HOTEL, DUBAI, UAE AL NAKHEEL TOWER, SHARJAH, UAE

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06_ Supply Chain

SUPPLY CHAIN

FATECO expenditure on an annual basis will exceed Tens millions riyal. A significant part of that
expenditure is with suppliers and therefore forms a critical part of the business that needs to be
carefully managed and controlled.

In developing its supply chain, FATECO will build up a reliable data base of suppliers that can
meet its demands in terms of quality, delivery on time and price, all of which are important to
the business in their own way.

FATECO will dedicate procurement team support the project manager in his procurement
activities, by understanding where stock materials can be used or if not where the project
orders need to be placed in line with the project detailed procurement plan.

Suppliers are measured in their performance and the procurement team ensures that if this falls
below the expected level, then measures should be taken to work with the supplier to rectify
the issue rather than simply replace that supplier.

In the event that a supplier’s performance remains unsatisfactory then alternative suppliers will
be sought but not without first going through a detailed assessment to ensure they can fulfil the
requirements of quality, on time delivery and price.

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

HEALTH SAFETY AND ENVIRONMENTAL MANUAL

• ALUMINUM

• GLASS

• CLADDING

• STAINLESS STEEL

• DESIGN

• FABRICATION

This manual describes FATECO document and should be read in conjunction with the Quality
Standards

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

TABLE OF CONTENTS

DESCRIPTION PAGE

FATECO HSE POLICY………………………..………………….……………………………………………………….…….……… 9

1.0 HEALTH AND SAFETY OBJECTIVE………………………………………...…………….………….…………..…… 10

2.0 REFERENCE GOVERNMENTAL LEEGISLATIONS AND GUIDELINES………….….…….…………….… 10

3.0 FATECO ORGANIZATION….….……………………………………………………………….…………..………….… 11

3.1 Management……………………….……………...……………………….……………..…….…………….… 11

3.2 Department Managers…….……………………………....…………………………………...…………… 12

3.3 QHSE Manager…...…………………………………………….………………………..…….…………..…… 12

3.4 HSE Engineer / Officer…………………………………………………………………….…………………… 13

3.5 Supervisors and Foremen…………..…………………………………..…….…..……………………….. 13

3.6 Employees…………………………………………………………………………………….…………………..… 14

4.0 GENERAL HSE RULES…………………………………………..…………………..……...............................…… 15

4.1 HSE General Principles………………………………………..…………………………..…………………… 15

4.2 Safety for New Employees………………………………………….………….............................…. 15

4.3 Office Safety………………………………………………..….………………………………………………...… 15

4.4 Drinking Water…………………………….…………………………..………………………...……………..… 16

4.5 Smoking……………………………………………………………..……………………………………..….……... 16

4.6 Drugs and Alcohol………………………………………………….……………………………………..…….… 17

4.7 Signs, Posters and Barriers………………………………………………..…..………………..…..….……. 17

4.7.1 General Sign age…………………………………….……………..……………………….……. 17

4.7.2 Danger and Prohibition Signs……..……….……………………………………….……… 17

4.7.3 Warning Signs………………….………………………………..………………………………… 17

4.7.4 Mandatory Signs…………….……………………….………………………...................... 17

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE
4.7.5 Condition Signs………….…………………….………………………………………………….. 17

4.7.6 Fire Equipment Signs……………………….…….………………………………………….… 17

4.7.7 Traffic Signs…….…………………………………………………………………………………... 18

4.8 Physical Fitness……………….……………………………………………………………………………..…….. 18

4.9 HSE Control on Purchas sing Materials…………………………………...…………….………………. 18

5.0 EMERGENCY PLAN………………………………………………….……………………………………………………...… 19

5.1 Emergency Definition……………………………………..………………………………..…………..………. 19

5.2 Evacuation Procedures…………………………………………..………..………….……………………….. 19

5.3 Emergency Procedures………………………………………………..……………..……………………..…. 19

5.3.1 General Checklist for Emergency Procedures………………….………………….…20

5.3.2 First Aid Arrangement…………………………….……..…………..………..……………... 20

5.3.3 Fire………………..………………….…………………………………………………………………. 20

5.3.4 Emergency Telephone Numbers…………………………..……………………………... 21

5.3.5 Security/Site Control…………………………………..………………………….……..…….. 21

5.4 5.4 Accident……………………….…..………………..………………………………..………….……………… 22

5.4.1 Category of A Accidents………..…………………………………..…………….…………… 23

5.4.1.1 Category 1 – Fatality……………………………………….………………………… 23


5.4.1.2 Category 2 – Major Injury…………………………………………….…………... 24
5.4.1.3 Category 3 – Reportable Injury (Plus Three Day Injury)…………….. 24
5.4.1.4 Category 4 – Dangerous Occurrences…………………………………….…. 24
5.4.2 Notification………………………………………………………………………………….…...… 25

5.4.3 Investigations.…………………………………………………………………….……..……….. 25

5.4.4 Reporting………………………………………….……………………………………………...…. 26

5.4.4.1 Interim Reports………………….………………………………………..………...… 26


5.4.4.2 Final Reports……………….………………………………………………..……….… 26
5.4.4.3 Reporting Procedure……………………………………..………………………… 27

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE
5.5 Accident Corrective Action………………………..……….…………………………………………………. 28

5.6 Accident Prevention……….……………………..………..……………………………………………………. 28

6.0 WELFARE FACILITIES………………………………..……………………………………………………………………….. 29

6.1 Toilets……………………………….……………………………..……..………………………………….…..……. 29

6.2 Washing Facilities………………………………………………………………………………………………….. 29

6.3 Drinking Water……………….………………………..……….………………………………………….………. 30

6.4 Dining and Rest Areas……………………………..……….……………………………..……………………. 30

6.5 First Aid………………………….………………………………………………………………….…..…………….. 30

6.6 Transport Service…………….………………………………………………………….………………………… 30

7.0 CONTROL OF HAZOURDOUS SUBSTANCES………………………………………….……………………………. 31

7.1 Introduction…………………….………………………..………………………………………..………………… 31

7.2 Hazard Identification and Risk Assessment……………………………..………………..………….. 31

7.3 Risk Checklist………………….…………………………………………………………………………………….. 32

7.4 Control Measures…………….………………………………………………………………….…………..…… 32

7.5 Training and Information………………………………..……..…………………….……………...….….. 34

8.0 MANUAL HANDLING…………………………………………………………………………………….………...………. 34

8.1 Definition……………………………………………………….………………………………………………..….. 34

8.2 Hazard Identification and Risk Assessment…………..………………………..……...….……….. 34

8.3 Control Measures………….………………………………………...................................…..……… 35

8.3.1 Basic Tips Before Lifting……..…..………….….……………………………………..…... 35


[[

8.3.2 Good Handling Techniques………..………….………………………..……………..….. 35

8.3.3 General Precautions………………………………………..………………………..….…… 35

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE
9.0 PERMITS TO WORK…………………………………………………………………………………………………………… 36

9.1 Introduction……………………………………………………..……..………………………………….………… 36

9.2 Objectives of Work Permit System…………….……..…..…………………………..…………………. 36

9.3 Permits in Use……………………………………..………………………………………………..……………… 37

9.4 Issue of the Permit………….…………………….………………………………………………………………. 37

10.0 10.0 RISK MANAGEMENT…………………..…………….………………………………………….……..……………. 38

10.1 Introduction…………………..………………………….………………………………………………..………… 38

10.2 Purpose………………………………………………….……………………………………………………..……… 38

10.3 Definition…………………………………….……………………………………………………………………….. 38

10.4 Stages of Risk Management……………………………………………………....…………………………. 38

11.0 JOB SAFETY ANALYSIS……………………….…………………………..………………………………………..……….. 39

11.1 Consider Tasks……………………………………………………………………………………………….…….. 39

11.2 Identifying Tasks………………………………………………………………..………………..……………….. 39

11.3 Future Tasks……………………………………………………………………………………..…………………… 39

11.4 Inventory of Tasks…………...………………………………………………………………….……………….. 39

11.5 Consider the Element of the Task………………………………………………….……………………… 40

11.6 Recording the Tasks…………………………………………………………………….……………………….. 40

12.0 HAZARDS………………………………………………………………………………………………………………….……… 40

12.1 Identify Hazards…………………………..…………………………………………………….………………… 40

12.2 Recording the Hazards…………………………………………………………………………………………. 41

12.3 Identify Persons at Risk…………………………………..………………………………………….……….. 41

13.0 RISK ASSESSMENT…………………………………………………………………………………………………………… 41

13.1 Definitions……………………………..……………………………………………………………………………. 41

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE
13.2 Risk Analysis……………………………………………………………………………………………….……….. 41

13.2.1 Severity (Consequence)…………………………………………………………...………… 42

13.2.2 Recording Severity…………………………………………………..……………….………… 42

13.2.3 Likelihood (Probability)………………………………………..……………………….……. 43

13.2.4 Recoding Likelihood (Probability)……………….……………………………………... 43

13.2.5 Risk Assessment Outcome…………………………………….….……………………….. 43

13.3 Probability………………………………………………………………………………….…………..………….. 44

13.4 Risk Evaluation……………………….………………………………………………….………..……………… 44

13.5 Risk Control……………………………………………………………………………………...………………… 45

13.5.1 Control Measures…………………………………………………………….……………….. 45

13.5.2 Monitoring Control Measures and Measure Performance….…………….. 46

13.5.3 Routine Inspections of Control Measures………………………….……………… 46

13.5.4 Risk Assessment Review……………………………………..…………………..……….. 47

13.6 Zero Accident Performance..…………………………..………………………………………….……… 47

14.0 HEALTH & SAFETY STANDARDS……………………………………………………………….…………………….. 48

14.1 Hand Tools and Power Tools…………………………………………………………..…………………. 48

14.2 Portable Grinders………… ……………………………………………………………….………………….. 49

14.3 Cartridge Operated fixing Tools……………………………….…………………….………………….. 50

14.4 Welding and Cutting……………………………………………………………………….……………..…… 50

14.5 Electrical Safety……………………………………………………….…………………………………..…….. 51

14.6 Cranes / Cradles Lifting Appliances/Equipment……………………………..………….……….. 52

14.7 Inspection & Test Certificate……………………………………………………..…………………..…… 52

14.8 Suspension Equipment…………………………………………………….…………..…...………………. 53

14.9 Crane Drivers, Riggers and Signalers …………………………………………….....……………….. 54

14.10 Scaffolding and Ladders s…………………………………………………………….....…………..…… 54

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE
14.10.1 Supervision & & Inspection……………………………….…………...……………………. 54

14.10.2 Scaffolding Working Platforms…………….……………………....……….…………….. 54

14.10.3 Ladders………….…………………………………………………...………….……………………. 55

14.10.4 Portable Ladders……………………………………………………………….…….…………… 56

14.11 Working at Heights……….………………………………………………………………………...………….. 56

14.12 Fork Lift……………………….…………………………………………………………………………..…………. 57

14.12.1 Introduction……………………………………………………………………………….……….. 57

14.12.2 Hazard Identification and Risk Assessment……………………...……..…………… 57

14.12.3 Control Measures…………………………………………………………….…….……………. 57

14.13 Fire Prevention and Fire Fighting………..…………………………………………..…….…………….. 61

14.13.1 The Classifications of Fire…………………………………………….……….……………… 61

14.13.2 Types of Extinguishers…………………………………….………….…..…………………… 62

14.14 Fire Control…………………………………………………………………….…………..….….………………… 62

14.14.1 Fire Protection…………………………………………….…………….…….....………………. 62

14.14.2 Fire Prevention…………………………………………………….…….…....….……………... 62

14.14.3 Fire Action…………………………………………………………….……...………...………….. 63

14.15 First Aid…………………………………………………………………………………………........….…………. 65

14.15.1 Introduction…………………………………………………………………….....………..…….. 65

14.15.2 Control Measures……………………………………………….………....…………..………. 65

14.15.3 First Aid Room….……………………………………...…………………………………………. 65

14.15.4 First Aiders and Approved Persons………………………...………………….……….. 66

14.15.5 Information…………………………………………………….…….…………………….….…… 67

15.0 PERSONAL PROTECTIVE EQUIPMENT (PPE)……………………………………………..…………..………….. 67

15.1 Introduction………………………………………………………………………….………………..………….. 67

15.2 Requirements of PPE Regulation………………………………………….………………..…………… 67

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

DESCRIPTION PAGE

15.3 Hazard Identification and Risk Assessment…………………………….…………………………. 68

15.3.1 Head Protection…………………………………………………….………………….………. 68

15.3.2 Eye Protection…………………….……….………………………….……………….……….. 68

15.3.3 Respiratory Protection………………………………………….…………………..………. 69

15.3.4 Hand Protection………………………………………………….……………………….……. 70

15.3.5 Foot Protection…………………………………………………….…………….……………… 70

15.3.6 Ear Protection…………………………………………………….…………………….……….. 70

15.3.7 Fall Protection………………………………………………………………………..…….……. 71

15.4 Harnesses…………………….………………………………………………………………….………………… 71

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

HEALTH, SAFETY AND ENVIRONMENTAL


POLICY STATEMENT

FATECO is committed to the highest level of healthy, Safety and environmental (HSE) management to meet
the requirement of international standards throughout all stages of our activities and it is our Policy to
proactively manage HSE to protect our employees, client, subcontractors and the communities.

As part of this commitment, FATECO LLC shall as far as are reasonably practical take measures to promote
and achieve continual improvement by setting measurable objectives and targets for relevant disciplines in
all levels of the organization.

Provision of adequate resources, clearly defined responsibilities and an efficient organizational structure
shall allow for effective implementation of this Policy and HSE Management System within FATECO.

FATECO LLC is committed to:

 Identifying, assessing and managing HSE risk connected with our business products and services.

 Meeting legal requirement, customer needs, industry best practice, minimizing risk and preventing
pollution.

 Ensuring all personnel are competent to fulfil their duties and understand their responsibilities
defined in the FATECO HSE Management System.

 Co-operation and co-ordination with stakeholders, contractors and global legislative bodies.

 Evaluating and monitoring compliance with relevant legal and other requirements by the
application of measurement techniques.

 Analysis of data resulting from monitoring and measuring activities to ensure customer needs are
met, conformance with identified requirements and to assess the effectiveness of the HSE
Management System.

This Policy shall be communicated and available to all interested parties as appropriate. This policy and the
HSE Management System will be reviewed periodically for ongoing application, effectiveness and suitability
as part of the Management Review process.

Dated 16th OCT. 2012

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

1.0 HEALTH SAFETY AND ENVIRONMENT OBJECTIVE

It is the objective of FATECO to set up the clear and precise standards and procedures for its
Health Safety and Environmental (HSE) system that will be implemented throughout the company,
to its activities and services by continues monitoring, auditing and improvement of the HSE
processes and procedure. To ensure that health and safety concerns are identified, prevented and
controlled as far as it is reasonably practicable.

The HSE system of FATECO is designed to ensure that employees and sub-contractors of the
company:

 are aware of the Company's HSE plan, procedures and standards,


 consistently and effectively implementing the HSE plan,
 report any health and safety concerns for swift action,
 share best practices,
 integrate safety into all their works by practicing and thinking safe.

Include HSE practices where appropriate in the company and to conduct regular in-house safety
training courses to enhance awareness, thus ensuring that safety competence is recognized and
highlighting the ideal that HSE is mandatory.

Wherever possible, it is the objective of FATECO to influence its Clients and Customers to adopt
healthy and safe practices.

2.0 REFERENCE GOVERNMENTAL REGULATIONS AND GUIDELINES

This safety procedure shall be implemented in conjunction with following KSA Government’s
health, safety and environmental regulations and guidelines:

• PCFC Environmental Control Rules and Requirements


• Saudi Authorities Technical Guidelines
• Occupational HSE International Standards

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

3.0 FATECO ORGANIZATION

FATECO with its organization will be fully committed with the HSE systems, exhibited starting from
the management down to its work force.

3.1 Management
The management of FATECO is responsible for all health and safety matters and for
compliance with relevant regulation within their directorate, and will ensure that company
Policies and Procedures towards HSE are implemented effectively.

The management of FATECO shall establish the health and safety arrangements including
delegation of management responsibilities.

The QHSE Manager shall ensure that adequate trainings are provided to all employees and
that all machineries, equipment and plant being used are in safe condition and suitable. That
all work activities are assessed for possible risk and if risk is identified it shall be eliminated as
far as is reasonably practicable.

The QHSE Manager in coordination with the General Manager is responsible to ensure that:

 The HSE system is effectively implemented within the company.


 Adequate resources, facilities and finances are available within each operating division
for the implementation of HSE system.
 A safe and environmentally sound working system, which meets all company Policies are
adapted and formulated to comply with all statutory obligations.
 Plans and programs are developed to promote health, safety and the protection of the
environment.
 Relevant standards and procedures are provided for each department and the
Managers of those departments are tasked to monitor and assess the performance of
the HSE system.
 Employees have received sufficient information, instruction, and training and enable
effective implementation of the HSE system.
 HSE issues are part of the agenda in all management meetings.
 The importance of the HSE system is considered in all business decisions.
 The participation in accident or incident investigation where appropriate.
 The company’s HSE system is periodically appraised and if necessary revised.

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07_ HEALTH SAFETY AND ENVIRONMENTAL MANUAL

3.2 Department Managers


The Departmental Managers are responsible for overseeing the implementation of HSE
system on day to day basis within their respective department or areas of responsibility. The
Departmental Managers shall ensure that:

 Work performed within their areas of control is conducted in a safe manner, both to the
workers and environment.
 Company’s HSE requirements are communicated to all staff.
 Training plan is developed, identifying training needs and allowing staff the time needed
for training.
 Safe systems and safe places are provided at all times and maintained.
 Accidents, incidents and potential hazards are assessed and reported according to
documented procedures and corrective actions implemented for that purpose.
 HSE goals are established. The goals shall be both measurable and achievable.
 Management review and annual performance appraisal of staff are conducted to assess
the achievement of HSE goals.
 All levels of supervision in each department are qualified and received adequate and
appropriate training.
 Employees are encouraged to participate actively in the improvement of HSE system.
 Conduct regular HSE meetings to review HSE activities, to plan for the succeeding
activities or operations and to establish safe working procedures to everyone.

3.3 QHSE Manager


The responsibility of the QHSE Manager shall include the following:
 Assist with the development, implementation and monitoring of HSE System, Policies
and Procedures.
 Report and directly liaise with other Departments Managers regarding HSE matters.
 Conduct environmental aspect of the system, impact evaluation and assist with setting
of HSE objectives, targets and management programs.
 Ensure that emergency drills are periodically conducted in accordance with the
emergency drill programs and schedules.
 Review the emergency procedures and update as necessary after any emergency
incidents and drills.
 Maintain and ensure all HSE documentations are up to date.
 Assist with the review of incident reports and their corrective and preventive actions.
 Conduct HSE Audits to monitor effectiveness of HSE system.
 Ensure Risk Assessments and Job Safety Analysis is carried out regularly.
 Organize periodic meetings to review the HSE system.
 Design HSE flyers, signage, leaflets and handbooks for distribution or posting to
generate the HSE awareness within the company.

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3.4 HSE Engineer/Officer


The HSE Engineer/ Officer is tasked mainly to promote the HSE system and to oversee its
effective implementation. Responsibilities of HSE Engineer, such as to:

 report directly to the QHSE Manager regarding all HSE matters,


 be an expert with the company’s HSE system,
 organize and conduct weekly meetings (at the office or factory ) for HSE reviews and
updates,
 Ensure that all new employees or operatives working with FATECO received the HSE
Induction Training on the day of joining.
 be familiar with all HSE procedures and documentation,
 liaise with relevant personnel as required, Departmental Managers, Supervisors, and
assigned Emergency Response Personnel,
 Inspect and monitor the place of work, ensuring that all HSE procedures, safe working
practices are being carried out properly in accordance with relevant HSE legislation and
with the requirements of FATECO,
 conduct inspection to ensure correct placement and serviceability of safety equipment
and firefighting equipment are in place,
 ensure that records or checklists are completed and filed for all inspections, accidents,
audits and exercises,
 assist the QHSE Manager in organizing and carrying out emergency safety exercises and
training,
 assist with reporting and investigation of accidents or incidents, and ensure that all
accidents or incidents are reported,
 conduct Risk Assessments and carry out Job Safety Analysis in coordination with
Supervisors and Operators,
 coordinate the HSE activities between the company and any other individual contractors
or subcontractors who may be working with FATECO,
 Ensure that safety notices and accident statistics are posted in prominent positions.
 Liaise with Client’s/Customer’s Safety Representative.

3.5 Supervisors and Foremen


The Supervisors and Foremen are expected to:
 set an example for employees to follow,
 know the safety requirements and have a thorough knowledge of the hazards
associated with each operation,
 be familiar with the company HSE procedures and ensure they are effectively
implemented,
 ensure both themselves and employees under their supervision are encouraged to
participate the HSE system actively, and to improve the HSE system by being proactive
in preventing the possible HSE risks and by reporting HSE cases their immediate superior
or directly to HSE Engineer/Officer,

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 ensure that employees are adequately trained and fully aware of any HSE hazards
associated with their duties,
 communicate safe working procedures to each employee,
 keep and record the periodic HSE meetings,
 ensure that adequate supervision is available at all times,
 thoroughly investigate and report all injuries, the ‘Near Miss’ incidents and the
environmental related incidents, and ensuring that corrective action has been
implemented,
 ensure safe conditions exist and safe practices are followed,
 make sure that suitable Personnel Protective Equipment (PPE) is available and used
where appropriate,
 ensure that employees report all injuries and unsafe conditions or practices,
 maintain well housekeeping at all times,
 conduct Risk Assessments and Job Safety Analysis with the assistance from HSE
Engineer/Officer, and
 Liaise with HSE Engineer/Officer on all HSE matters.

3.6 Employees

All FATECO‘s employees must exercise the following:


 make themselves familiar with and conform with the company’s HSE Policies at all
times,
 observe all HSE rules at all times,
 use the correct Tools & Equipment for the job,
 use the correct Personal Protective Equipment (PPE) for the job at all times,
 take necessary action to correct or stop any unsafe condition or practices,
 report every injury, as well as unsafe practices or conditions to the Supervisors or HSE
Engineer,
 actively participate in HSE meetings,
 assist in the investigation of accidents,
 completely cooperate with Supervisors in the promotion of HSE system, and
 Follow HSE Engineer’s instructions and recommendations.

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4.0 GENERAL HSE RULES

4.1 Health Safety and Environment General Principles

a) All HSE injuries irrespective of its nature must be reported as soon as possible to
immediate Superior of HSE Engineer/ Officer.
b) All ‘non facility’ personnel must check in with the Security or Receptionist before
proceeding to any operations areas.
c) All employees and visitors must wear proper PPE when entering or visiting work sites or
workshop areas.
d) Fighting and horseplay are strictly prohibited within company or factory premises.
e) No equipment shall be operated unless the employee or operatives have received proper
instruction or training in operating the equipment or tools.
f) No work shall be started on any unit or equipment without the knowledge or consent of
the person responsible of that area.
g) An employee must immediately report any unsafe conditions or practices to his immediate
Supervisor and take corrective action.
h) Running in work areas in normal cases is prohibited, except during an emergency.
i) Finger rings, metal-banded wristwatches and other conductive items should not be worn
when performing work on live electrical systems.
j) Loose clothing, loose accessories and unrestrained long hair should be controlled when
working around rotating machinery.
k) All fires, whether extinguished or not, must be immediately reported to Supervisor or HSE
Engineer/ Officer.
l) All FATECO operation areas must have First-Aid boxes with the minimum prescribed
contents as per the Saudi Authorities Environmental & Safety Guidelines.

4.2 Safety for New Employees


All new employees shall be inducted on the company’s health and safety Rules and Regulations in
the course of their introduction to the works or project sites. Such information will cover fire
prevention regulations, protective equipment, permits-to-work, accident reporting procedures,
and all other HSE points. The QHSE Department will ensure that each new employee is issued with
the relevant safety literature and personal protective equipment. New employees are advised to
check with their immediate Supervisor on any doubt as to the correct safety measures relating to
their job.

4.3 Office Safety


The following list of office hazards is typical rather than comprehensive and is offered in order that
employees may become more observant of any condition, which might bring about injury.
 Broken glass should not be placed in wastebaskets.
 Shelves should not be overloaded.
 File cabinets should be secured to the floor or wall.

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 Bookcases should be secured from tipping.


 There should be no storage on bookcases.
 Desk drawers file drawers and disk slides should not be left open when not in use.
 File drawers should not be over stuffed.
 Sharp tools, scissors should be stored correctly.
 Furniture should be kept in good repair to prevent splinter injury.
 Casters on swivel chairs must be maintained in good condition.
 Broken glass desktops should be replaced.
 The handle of a paper cutter should be fastened down when not in use.
 Flammable material should not be stored in lockers or cabinets.
 Stepladders should be used, not chairs, to reach high shelves, etc.
 Electrically powered machinery must be properly installed and inspected regularly.
 Cable extensions such as reels should not be used.
 All emergency exits should be clear at all times.
 Everyone must be familiar with emergency procedure.
 It is recommended to use antiglare filters on visual display units (VDUs) when working
with computers (PC).
 No liquid spray should be used on computers (CPU).
 Electrical power should be put off in offices after working hours during rainy season.
 Care should be taken while shredding papers for employees wearing ties and loose
garments.

4.4 Drinking Water


An adequate supply of potable drinking water shall be provided for all persons at work near the
workplace, which shall be readily accessible at suitable places in hygienic conditions. Drinking
water supply shall be well covered and kept clean away from foul odor and other kind of
pollutants. Drinking water that is supplied in refillable containers should be suitably enclosed while
storage to prevent contamination.

4.5 Smoking
Smoking is prohibited in all offices of FATECO and vicinity of operations primarily would constitute
a fire hazard, among other known hazards that it might cause. Smoking will be allowed in
designated areas only. All lighters, matches and sources of ignition will be kept in designated
areas.
All production, process and construction areas are “No Smoking” areas. “No Smoking” posters
must be installed or displayed in sufficient number and size; disciplinary actions will be
implemented to prevent any violations.

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4.6 Drugs and Alcohol


The use of drugs and alcohol can impair the performance at work and can be a serious threat to
safety, health and productivity of an individual. It shall be the duty of every employee to
recognize this threat and adhere to the company policy which states that ‘Drinking of alcohol on
the job, using non prescribed medications, reporting to work under the influence of intoxicants or
drugs is prohibited’. The company will expose violators of this restriction for severe action.

4.7 Signs, Posters and Barriers


Specific Safety Signs shall be posted in visible places within the offices, factory, work place and
entrances in order to inform all workers and visitors of potential office and site hazards (Falling
objects, electrical, mechanical, driving hazards, drills, gas cylinders and storage areas, etc.).

4.7.1 General Signage


Signs and symbols required under this subsection should be visible at all times when work
is being performed. The colors and symbols used shall conform to International Standards. The
signage shall be written in text; ENGLISH, ARABIC AND OTHER LANGUAGES known to majority of
workforce.

4.7.2 Danger and Prohibition Signs


Danger and prohibition signs shall be in red, meaning an action is forbidden or stop action. The
symbols shall be inserted inside the circle in black and the text in ENGLISH, ARABIC AND OTHER
LANGUAGES as white letters on a red background.

4.7.3 Warning Signs


Warning signs shall be to warn and/or to advice the hazard/danger. The signs shall be in yellow
and black colors. The black outlined triangle shall contain a black symbol on a yellow background.

4.7.4 Mandatory Signs


Mandatory signs shall be in blue and white and shall be complied by all persons. The white symbol
and text shall be located inside a solid blue circle. The mandatory signs shall
be used for giving a positive instruction.

4.7.5 Condition Signs


Safe condition signs shall show the way to safety with white symbol and text on a rectangular
green background.

4.7.6 Fire Equipment Signs


Fire equipment signs shall be used to identify fire equipment and its location. The symbols and
lettering shall be in white on a solid red background.

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4.7.7 Traffic Signs


All traffic control signs or devices used for protection of company’s workforce or public shall
conform to standards set by Riyadh Traffic Police and Saudi Authorities Roads Department, Traffic
and Transportation Unit and requires the approval of Riyadh Municipality Roads Department and
Riyadh Traffic Police.

 The Company shall provide appropriate signs, posters to all departments to warn the
employees of hazards in order to prevent accidents in offices and each work site.
 Site Supervisors, assisted by the QHSE department, shall ensure that all persons in the
work site adhere to posted instructions and signs. It is strictly forbidden to remove or
change a sign position.
 Company safety posters shall be displayed in relevant positions at the job sites and in
offices. Safety posters shall be updated whenever necessary.
 Physical barriers shall be provided around excavated areas. A warning sign ‘DANGER KEEP
OUT – OPEN EXCAVATION’ shall be displayed and placed at each excavation corner. When
excavations are performed in the proximity of vehicles or equipment and transit roads, the
flashing warning lights shall be posted at night time.

4.8 Physical Fitness


It is mandatory that every applicant, before employment is expected to pass a physical
examination and to be found physically qualified for the work that he/she will be assigned to. It is
the responsibility of every employee who is unable to perform his duties due to illness or other
disability to promptly report his condition to his immediate Supervisor.
An employee who is absent from work due to illness or injury will be requested to pass a physical
examination to determine his fitness for duty.

4.9 HSE Control on Purchasing Materials


The purchase request and the contract are opportunities to control hazards. Purchasing staff will
not always know if a substance or tool is hazardous unless the request or tells them. Often a
substitute can be found that is less toxic, has a higher flash point, or in some way is less hazardous.
Other safety problems are ‘bought’ if the need for guards, insulation, or safety devices is not
specified.
For an effective HSE system one should consider these departmental purchasing controls:

a) Check to see if materials or equipment are hazardous or have safety requirements.


b) Specify guards and safety devices, or the appropriate standards, in requests for equipment
and tools.
c) Identify hazardous materials on purchase requests.
d) Request the material safety data sheet from the supplier.
e) Pass on information about hazards in storage and use, and on emergency treatment.
f) Limit the quantity of material ordered to what is needed and can be stored safely.

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g) Label all containers and storage place, especially for potentially hazardous materials.
h) Consider the cost of safety measures as well as the cost of the item before deciding which
equipment or material to buy.

5.0 EMERGENCY PLAN

5.1 Emergency Definition


An emergency is a situation resulting in a sudden threat to life, safety and health of an individual,
damage to property or the environment. These situations can result from a variety of accidental,
intentional or unintentional causes, such as natural disaster, fire and explosion, civil emergency,
gas leakage or chemical spillage.

Always take precautions to ensure that the likelihood of emergencies is as low as possible.

5.2 Evacuation Procedures


In the event of any emergency or fire alarm being activated all personnel shall withdraw or
evacuate from a dangerous section or from the entire area in an organized manner to a safe place
by the nearest available exit and assemble at the designated ‘Assembly Point’. Appropriate sign is
provided on designated assembly point. Standard sign must be in accordance to Saudi Authorities’
occupational Health and Safety regulations.

The following shall be the priorities during an emergency:


• Protection of Human Life
• Evacuation of personal from hazardous area to a safe place
• Prevention of spread of hazard
• Elimination of hazard

These priorities shall include provision of adequate training to all factory and office personnel,
including Supervisor, Foremen and Charge hand in handling fire extinguishers, familiarization of
Emergency Exits and Assembly Point.
The following procedure shall be undertaken in the event of fire:
• Switch off equipment/tools/machineries and do not stop for anything else. If a fire occurs,
activate the fire alarm and shout “FIRE”. Follow withdrawal or evacuation procedure in an orderly
way and proceed to ‘Assembly Point’.
• If the situation is dangerous or potentially dangerous, the personnel should activate the
alarm and evacuate the area immediately.

5.3 Emergency Procedures


In the event that fire alarms have been activated or any serious accident or emergency the
following procedures shall be observed.

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5.3.1 General Checklist for Emergency Procedures


The following should be taken into consideration by the department head and QHSE Manager:
• Are all office and factory personnel familiar with the emergency procedure?
• Are all nominated key personnel trained and competent with respect of their duties?
• Have routine practices taken place in order to establish the efficiency of the procedure?
• Are suitable facilities available for raising the alarm?
• Is there a system of effective communication with the emergency services?
• Has prevention been made for suitable rescue facilities and equipment?
• Is the rescue equipment being maintained satisfactorily?
• Have practice drills taken place utilizing any existing rescue equipment?
• Has suitable access for emergency vehicles been provided?
• In the event of a serious accident occurring, are there sufficient first aid facilities readily
available?
• Will first aides be able to respond and attend to an emergency in any location throughout
the work place or site?

5.3.2 First Aid Arrangement


The first aid box shall be located in the reception, stores and security office areas. All first aid
stations shall be clearly marked and easily accessible by all employees during all working hours.
Personnel ‘On Site’ will have a First Aid Kit provided. The First Aid Record Book must be completed
with all relevant details and the Safety Officers are will informed of the contents of the safety box.
The safety Officer designated to the area or factory shall be responsible for the proper use and
maintenance of first aid station. Foreman and Charge Hands are responsible for reporting to the
Safety Officer all cases of accident, incident and disease.

5.3.3 Fire
Upon hearing the fire alarm:

a) Workers must stop whatever activity they are doing, evacuate the work area and proceed
to the ‘Assembly Point’ via the nearest emergency escape route and assemble.
b) The Supervisors and Foremen shall immediately notify the concerned persons identified on
the Emergency Telephone Numbers list. See Section 5.3.4 below.
c) Supervisors and Safety Officer should immediately call the fire brigade by dialing 997 (if
this does not represent any personal danger).
d) If the situation is dangerous or potentially dangerous, the employees should activate the
alarm and evacuate the building immediately.
e) Workers must remain at the Assembly Point for the headcount and should not return to
the work area unless instructed.

Upon seeing the fire:

a) Call for help or send somebody else to do so.


b) Workers shall try to put off the fire with the available fire extinguisher (is safe to do so).

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c) In the event that the fire cannot be controlled, the workers must leave the area
immediately and proceed to the Assembly Point via the nearest emergency escape route
and remain in the assembly point.

5.3.4 Emergency Telephone Numbers

POLICE 999
AMBULANCE 998
CIVIL DEFENSE 997
When calling to emergency services, clearly state the following:
• Your Name
• Company Name
• Your Phone Number
• Nature of Accident or Incident
• Exact location with any landmark or famous place nearby (i.e. like petrol station and hotel
that would help in finding our location)
Wait for a few minutes to receive return instructions from the other side. Deploy a person at a
nearby prominent location to receive and guide emergency services. QHSE Manager with the
consent of the G.M. shall develop the EMERGENCY RESPONSE TEAM, which will be trained to be
activated in any case of emergencies.

5.3.5 Security/Site Control


FATECO will take all the necessary precautions and will make all the efforts to protect the public at
all times where company’s work is in progress, by the use of signs, barricades, personal warnings
or security.
When working on customer’s premises or public property, every effort will be made to avoid
hazards to persons or unnecessary property damage. Adequate signage, barriers and barricade
shall be placed surrounding all the premises that potential hazards are anticipated. Hazard such as
falling objects, deep embankments, high edges and exposure to hazardous compounds or
substances.

Operational Control

The control of activities and operations, in conjunction with FATECO’s internal policy shall comply
with related statutory regulations mentioned in Section 2.0.

Controlling operations and operatives involved with the any FATECO work shall be the
responsibility of Department Head. The Safety Officer shall be present every time during
operations to control and monitor the implementation of regulations, policies and other aspects of
health and safety.

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Through regular safety meeting or talks, conducted by the Safety Officer each week, the control
and implementation of safety shall be discussed and introduced. Accident, incident, near miss and
circumstances (if any), among other topics shall be tackled on the meeting for awareness and
precautionary measures.

The register of attendance and topics discussed in safety meeting/talk shall be copied to the
Department Head and QHSE Department for information.

Security / Site Control

FATECO shall position its personnel welfare provisions and storage at the area(s) within the
premises designated. If necessary FATECO shall provide fencing, hoarding or shelter
surrounding/covering the premises designated to insure protection and security of its resources
and materials.

FATECO by considering; the welfare of its operatives, the basic requirements for administering the
works, the protection/storage requirements of its materials and for security/safety, FATECO shall
provide/implement appropriate measures.

Such measures could be the continuous provision of qualified Security Personnel on the premises,
sufficient illumination of the area, secured and safe access/egress.

Security shall be under the control and direction of the HR Manager.

5.4 Accident
An accident is an unplanned, unscheduled, unwanted event, or occurrence, or any undesired
circumstance that may result in injury to personnel and damage to property.
In case of serious accidents, the concerned Supervisor or Foreman and Safety Officer (trained first
aider) shall immediately mobilize to the accident site and do the following:

• Assess the condition of the injured person. Where there is more than one injured person,
the one with the severest injury shall be given the prior attention.

• Call for an ambulance or send someone else to do so.

• Barricade the accident site or instruct someone else, to prevent onlookers from spoiling
the evidence. Preserving the evidence will help a lot in the investigation process.

• Keep the injured individual(s) attended until the arrival of the ambulance or professional
medical assistance.

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This instruction sets out the steps to be taken to ensure that:

• The relevant statutory authorities and senior management are notified of all accidents,
incidents and dangerous occurrences.

• The true cause of all accidents is established.

• A comprehensive report is produced for accidents/incidents detailing the sequence of


events, the cause and recommendations for preventing any recurrence.

5.4.1 Category of Accidents


This instruction shall apply to all accidents, incidents and dangerous occurrences.

Category 1 - All accidents resulting in fatality

Category 2 - All accidents involving major injuries


- Any accident where a member of the public is hospitalized
- Any accident/incident resulting in major property damage or loss
- Any accident/incident resulting in major environmental pollution
- Any emergency situation with the potential to cause death and multiple casualties

Category 3 - Over three-day lost time accident


- Notifiable environmental incident

Category 4 - Dangerous Occurrence


- Lost time due to work related injury
- First aid treatment only
- Localized environmental incident

Note: In line with the legislation, the day the injury occurred is not calculated as lost time,
even though the casualty may have been sent home. Over three-day lost time
accidents must therefore extend to four days or more, not including the day the
accident occurred.

5.4.1.1 Category 1 - Fatality


If there is an accident connected with work and if the employee, or a subcontractor’s
employee working on the premises is killed or suffered major injury (including a result
of physical violence); or if a member of the public is killed or taken to hospital; the
concerned enforcing authority should be notified without delay. Brief details about the
activity, the injured person and the accident shall be given and within ten days the
incident shall be followed up with a completed accident investigation report.

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5.4.1.2 Category 2 – Major Injury


Considered as reportable injuries and considered as:
• Fracture other than fingers, thumbs or toes
• Amputation
• Dislocation of the shoulder, hip, knee or spine
• Loss of sight (temporary or permanent)
• Chemical or hot metal burn to the eye or any penetrating injury to the eye
• Injury resulting from an electric shock or electrical burn leading to unconsciousness,
requiring resuscitation or admittance to hospital for more than 24 hours.
• An injury leading to hypothermia (abnormally low body temperature) and heat-induced
illness.

5.4.1.3 Category 3 – Reportable Injury (Plus Three Day Injury)


If there is an accident connected with work (including an act of physical violence) to the
Company employee, or an employee of the sub-contractor, suffers a plus three day
injury (excluding the day of the accident). A plus three day injury is one which is not
major but results in the injured person being away from work or unable to do the full
range of their normal duties for more than three days (including any days they
wouldn’t normally be expected to work such as weekends, rest days or holidays) not
counting the day of the injury itself.

5.4.1.4 Category 4 – Dangerous Occurrence


If something happens which does not result in a reportable injury, but which clearly
could have done, it may be a dangerous occurrence, which must be reported
immediately.
The details of the reportable dangerous occurrences are:

a) Collapse, overturning or failure of load-bearing parts of lifts and lifting equipment;


b) Explosion, collapse or bursting of any closed vessel or an associated pipe work;
c) Failure of any freight container in any of its load-bearing parts:
d) Plant or equipment coming into contact with overhead power illness;
e) Electrical short-circuit or overload causing fire or explosion;
f) Any unintentional explosion, misfire, failure of demolition to cause the intended
collapse, projection of material beyond a site boundary, injury caused by an explosion;
g) Accidental release of a biological agent likely to cause severe human illness;
h) Failure of industrial radiography or irradiation equipment to de-energize or return to
its safe position after the intended exposure period;
i) Malfunction of breathing apparatus while in use or during testing immediately before
use;
j) Collapse or partial collapse of a scaffold over five meters high, or erected near water
where there could be a risk of drowning after a fall;
k) Unintended collision of a train with any vehicle;
l) Dangerous occurrence at a well (other than a water well);

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m) Dangerous occurrence at a pipe line;


n) A road tanker carrying a dangerous substance overturns, suffers serious damage, and
catches fire or the substance is released;
o) A dangerous substance being conveyed by road is involved in a fire or released.

5.4.2 Notification
This procedure of notification concerns mainly of Category 1 and 2 Accidents.

FATECO shall ensure that the name and contact number of the appointed Safety
Officer is known and prominently posted. This shall include situations where
operations extend outside the normal working hours.

When informed of any Category 1 or 2 accident /incident, the Safety Officer shall
ensure that sufficient information is obtained to complete form Accident/Incident
Report and Notification of Serious Accident or Dangerous Occurrence. That would
mean visiting the scene to gather information.

Once informed of any Category (1 or 2) accident, the Safety Officer shall immediately
inform the QHSE Manager and Department Head of the situation.

5.4.3 Investigations
Category 1 and 2 Accidents/Incidents

Immediately following the notification of any Category 1 or 2 accident /incident, the


Department Head shall arrange for a full accident investigation to be conducted.

The Department shall appoint an accident committee to conduct a thorough


investigation and produce a full report. The Committee shall comprise off the Safety
Officer, Foreman/Charge Hand and at least one suitable staff from HR Department.

Where possible, those appointed shall not be selected from persons closely involved
with the operation pertaining to the accident. Where the accident involves sub-
contracted operations, or hired plant or equipment, the sub-contracting company
will be invited to appoint a committee member.

The Safety Officer shall conduct an initial investigation into all Category 1 and 2
accidents/incidents.

As with any investigation, speed of investigation is critical to the accuracy of the final
report. For this reason all practical efforts shall be made to visit the accident site
immediately following the accident and where possible photographs shall be taken.
All witnesses will be identified and where practical, statements shall be taken within
24 hours. The accident site and surrounding area shall be inspected, along with any
items of plant, vehicles or equipment involved. Where members of the public are

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involved, all relevant details shall be obtained, including name, address, occupation
and contact telephone number.
Where there is doubt as to the integrity or condition of any item of plant, vehicle or
equipment, an inspection together with a report shall be produced.

The committee Chairperson shall decide the inspecting body and where judged
necessary, independent inspectors shall be assigned.

Category 3 and 4 Accidents/Incidents

The Department Head shall arrange for every accident involving injury to be
investigated. The depth of the investigation will be appropriate to the seriousness of
the accident/incident.

The Safety Officer under the direction of QHSE Manager shall have the authority to
investigate any accident, dangerous occurrence or emergency situation. Where
necessary this shall be in parallel to any other investigation.

5.4.4 Reporting
Reporting of all accidents involving injury shall be through the standard format of
reporting approved for FATECO. The person tasked to prepare the report shall utilize
the standard format in outlining the complete details of the report.

Where the injured person is incapacitated or taken immediately from the faility, or
where the required information is limited, the form will be partially completed and
the immediate Manager/Supervisor/Foreman of the injured person shall arrange for
the missing information to be provided as and when available.

5.4.4.1 Interim R Reports


In the case of any Category 1 or 2 accidents and where the final report is likely to be
more than 72 hours in preparation, it will be necessary to issue an interim report. The
interim reports shall detail the current condition of any injured person, the status of
the investigation, any temporary measures installed to prevent re-occurrence and
any other significant developments.

5.4.4.2 Final Reports


Category 1 or 2 accident

The final report shall contain the following information:


• Inspection Reports
• Statutory Notifications
• Summary

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• Photographs
• Sketches, plans or drawings
• Medical Reports
• Procedures/Method Statements
• Product information (as appropriate)
• Witness statements
• Measures implemented following the accident
• Recommendations

In cases of major accident, the GM shall be informed within 24 hours after the
accident. The final accident report shall be submitted within 72 hours, if possible.

Register of accidents, incidents and near miss shall be maintained and records kept at
site for reference and for inspection/audit purposes as the case maybe.

In addition, the procedure for reporting and recording injuries and dangerous
occurrences are designed to satisfy both statutory and contractual obligations and
will also apply to all sub-contractors.

Any accident or incident involving a mobile plant or vehicle shall be notified to the
police and then referred to the hospital.

Category 3, 4, near miss and without injury

The report in respect of all accidents in these categories shall be on the form the
Standard Accident/Incident Report.

5.4.4.3 Reporting Procedure


The procedures for reporting and recording injuries and dangerous occurrences are
designed to satisfy both the statutory and contractual obligations and will also apply
to all subcontractors engaged at FATECO. The criteria to be applied to the definitions
of major injury and dangerous occurrences are as listed. Any accident/incident
involving a mobile plant/vehicle must be notified to the Police and then referred to
the government hospital.

• Injury Reporting

In the event of an accident or an incident, that could have resulted in serious injury or
damage to the works whether on or off the facility and where any plant or personnel
are directly or indirectly involved. The supervisor directly responsible for the injured
person or operation will immediately initiate the reporting procedure by verbally
advising the Safety Officer or Department Head of FATECO.

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The Safety Officer will report the injury or incident to the Department Head and/or
QHSE Manager immediately. This report may be verbal, but will be confirmed by a
comprehensive written report within 24 hours.
Upon receiving notification of an injury or incident, the Department Head will notify
the GM. Where a person sustains a fatal accident the Department Head is to report
immediately to the GM of FATECO and initiate an accident investigation.
The Department Head in conjunction with the QHSE Manager shall, within 24 hours
of the death coming to notice, report the Fatality to the nearest police station.

• Dangerous Occurrence or Near Miss Reporting

A report must be made for any type of dangerous occurrence whether or not an
injury results. A dangerous occurrence is defined as an accident that does not result
in injuries, but where the circumstances and consequences.

5.5 Accident Corrective Action


After an accident or injury has been reported, the QHSE Manager and Safety Officer along
with the Department Head and Supervisor shall take necessary steps to investigate and
provide corrective measures and revive the accident or incident.
The QHSE Manager and Safety Officer with the investigation report and recommendation if
any, shall forward the accident t report to the Department Head for review and corrective
action as advised.

The Department Head shall forward the QHSE Manager or Officer’s report to the senior
management for authorization prior to implement the recommendations and for approval if
any cost is involved.
The QHSE Manager and Safety Officer shall follow the corrective action and maintain the
record of all accidents for three years and ensures that accident or incident trends are
monitored and analyzed to take preventive and appropriate corrective action.

5.6 Accident Prevention


All Supervisors and Foremen are responsible to plan and accomplish their work with due
regard for the safety of all individuals on and around the work place. They should be pro-
active, eliminate all possible hazards when planning the work and follow the procedures and
method statements. They should observe and correct any accident producing practices
before executing the succeeding works.

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6.0 WELFARE FACILITIES

Welfare facilities are important component of a safe and healthy working environment. In
compliance with the Construction Safety Practice in Saudi Authorities, the welfare facilities
FATECO will be providing for its operatives involved in this project would be:

• Site Administration Office


• Toilets
• Washing Facilities
• Drinking Water
• Dining and Rest Area
• First Aid
• Transport Service

FATECO with its management shall ensure that welfare facilities provided are maintained
hygienic, safe and serviceable condition, and ensure that there is a system for;

• Inspecting and cleaning the facilities.


• Adequate and hygienic disposal of the sanitary items.
• Ensure that first aid equipment is reasonably available, appropriate and adequate for the
type of work and the people doing the work, hygienic, safe and serviceable.
• Ensure there is appropriate, safe and clear access to and from the workplace and that all
other means of access are safe and clear.

6.1 Toilets
FATECO shall ensure that administrative staff and workers have reasonable access to toilets.
Reasonable access for operatives would be a toilet close to or within the provision and location of
this FATECO facility.

Toilet connected to sewerage, a septic system, a pump-out holding tank storage type system or
portable toilet shall be provided whichever convenient.

Toilets must be in a cubicle or room fitted with a door, located in a position that allows privacy,
and having fresh air supply. If used by female workers be equipped with sanitary disposal facilities
and separated so that urinals are not visible and have an adequate supply of toilet paper.

6.2 Washing Facilities


FATECO shall ensure that workers have access to washing facilities (shower and hand/face
washing). The facilities could be separate from toilets or could be enclosed with the toilet
depending on the availability of space provided within the premises for building such facilities.

The washing facilities include:

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• adequate water supply


• shower try
• wash basin
• a water container with a tap

6.3 Drinking Water


FATECO shall ensure workers have access to cool drinking water that has been supplied from a
source other than toilet, hand or face washing facilities. Reasonable access would be within 30
meters from where the work is being done. Adequate supply of drinking water to these accesses
shall be ensured by FATECO.

6.4 Dining and Rest Areas


FATECO shall ensure that operatives are having reasonable access to a room or sheltered area
with the site premises to eat meals or take breaks. The dining and rest areas should:

• present no health or safety risk


• be hygienic
• Have adequate space, seating and facilities for washing and storing utensils, and storing
food in a cool place.

6.5 First Aid


FATECO shall provide the operatives with reasonable access to appropriate and adequate First Aid
facility. The Safety Officer assigned should be a First Aid trained individual responsible for ensuring
reasonable access to appropriate and adequate first aid assistance. Refer to Section15.21 for
details of first aid provisions.

6.6 Transport Service


FATECO shall provide company transport service to bring in and collect operatives and staffs
working at the FATECO site. Considering the safety and working hours of the personnel the HR
department of FATECO who has the control of the transportation service shall plan and coordinate
the availability and adequacy of the service.

The transport facility shall also be of service to urgent and emergency cases that may arise on site
that would require mobility.

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7.0 CONTROL OF HAZARDOUS SUBSTANCES


7.0 CONTROL OF HAZARDOUS SUBSTANCES7.0 CONTROL OF HAZARDOSUBSTANCES

7.1 Introduction
The control of Hazardous Substances to applies to hazardous substances arising out of, or in
conjunction with work. The Saudi Authorities Regulations define in general and more specific
terms how employees and the self-employed should safely manage the use of potentially harmful
substances. The regulations are structured to describe a management strategy.

7.2 Hazard Identification and Risk Assessment


An assessment should be made to identify any substance hazardous to health. Before the
assessment can be made, detailed identification should be made to determine the relevant
properties and general make up of the substance, the type of hazard to health and how the
substance is to be used.

This information is required so that the assessment can identify the likelihood of workers being
exposed to significant amounts of the chemical.

The results of any assessments should be brought to the attention of employees, and to any other
person who may be affected by use of the substance(s).

Effect of hazardous substance to health could be:

 Very toxic
 Toxic
 Harmful
 Irritant
 Substances that have Maximum Exposure Limits (MELs) or Occupational Exposure
Standards (OESs).
 Substances that have a chronic or delayed effect (e.g. carcinogenic, mutagenic or
teratogenicity Substances)
 Substantial concentrations of dust of any kind
 Biological agents.

Substances may endanger health by being:

 Inhaled
 Ingested
 Absorbed or injected in the skin

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7.3 Risk Checklist


The assessment of risk should consider:
• Particular chemical characteristics of the substance and the risks to health.
• The mode of entry into the body (e.g. inhalation or ingestion).
• Environment in which the product is being used (e.g. confined spaces).
• How much will be used.
• How frequent the work is.
• Number of people exposed.
• Suitable protective equipment or engineering controls.
• Training and information to users.

7.4 Control Measures


A system of controls should be established. This system normally follows a standard format of
ELIMINATION:

• Does the substance need to be used at all?


• If the substance cannot be eliminated, substitute it with a less hazardous one.
• Use of plant, process or system of work to minimize, suppress or contain the generation of
the hazardous substance (e.g. enclosures).
• Use of engineering controls to remove the hazardous substance from the working area
(e.g. local exhaust ventilation).
• Exclusion of non-essential personnel from contaminated area, not forgetting members of
the public.
• Reduction of the periods of exposure.
• Prohibition of eating, drinking and smoking in contaminated areas.
• Provision and maintenance of adequate welfare facilities and regular cleaning.
• Provision of personal protective equipment, as a last resort! (See section of PPE).

Once control measures have been established and implemented it is important to monitor their
use and effectiveness, this should include:

• Regular checks to ensure control measures are correctly used (e.g. on local exhaust
ventilation).
• Prompt remedial action where necessary.
• Audits and inspections to review work practices.
• Regular inspections of PPE for correct usage, maintenance and storage (e.g. Non-
disposable respirators).
• High standards of hygiene.
• Systems to ensure defects and faults are reported and corrected.

It may be necessary, in some instances, to measure workers exposures:

• Failure or deterioration of the control measures could result in serious health effects.
• Identify if further controls are required.

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• Confirm if the provided controls are adequate.


• Confirm compliance with occupational exposure limits.

When monitoring is required, suitable records must be maintained which provide information on:

• When monitoring was carried out with the results.


• What procedures were adopted and the duration.
• Location samples taken, operations in progress and if personal sampling undertaken,
names of individuals.
• Records of personal exposure must be maintained for 4 years, other cases 5 years.

Occurrence of Emergency

Even with the implementation of "control measures" the risk still remains of an unintended and
uncontrolled escape of a hazardous substance. Contingency plans on "emergency procedures"
should be made if appropriate to deal with such an event, these emergency procedures should
include:

• First Aid provision.


• Spillage procedures and disposal methods.
• Personal protective equipment to be available to carry out remedial actions.
• Persons trained in emergency procedures.

Health Surveillance

If there is a known health effect from a substance, and if there is a body change that can be
measured then health surveillance is required. The type of surveillance will vary according to the
effect observed. Records of such health surveillance should be kept in a safe place for 40 years
from the date of the last entry. Employees have a right to inspect their medical records, and know
what they contain.

Other Employers, Sub-contractors or Self Employed Using Hazardous Substances

• Each has a responsibility to carry out their own assessments to identify the potential
impact of their work on others.
• Each should ensure that the main controlling employer is properly informed of the
substances and hazards to enable the safe coordination of work.
• The controlling employer should establish overall arrangements and coordinate any
necessary measures to ensure the health and safety of all concerned.

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7.5 Training and Information


Information, instruction and training of persons who use and are likely to be affected by using the
hazardous substances are required. These should cover:

• The nature and degree of risk to health including any factors that may influence that risk
(e.g. smoking).
• The control measures involved the reasons and procedure on using the substance properly.
• The tasks where PPE is necessary and why.
• Monitoring procedures and results.
• The role of health surveillance.
• Cleaning, storage and disposal procedures.
• Procedures to follow in an emergency.

Employee’s Duties

• Make full and proper use of control measures.


• Report any defects in any control measure, whether mechanical or a system of work.
• Maintain a high standard of personal hygiene, and make proper use of welfare facilities.
• Wear personal protective equipment, where provided in a proper manner.
• Use the storage facilities, for personal protective equipment, that has been provided.
• Remove personal protective equipment that is likely to cause contamination before eating,
drinking or smoking.

8.0 MANUAL HANDLING

8.1 Definition
Manual handling is an activity involving the movement or support of load by hand or by bodily
force, or the handling of loads by human efforts as opposed to mechanical handling. This includes
lifting up, putting down, pushing, pulling, carrying and moving of load. A load is defined as any
item or object, which is being transported or supported.

8.2 Hazard Identification and Risk Assessment


Injuries resulting from manual handling are:
- Back Injuries
- Hernias
- Damaged Knee Joints
- Strains
- Fractured (crushed fingers/toes)
- Cuts, Abrasions and Bruising
- Burns (hot, cold or chemical burns)
Many manual handling injuries are cumulative rather than being attributable to any single
handling incident. A full recovery is not always made and the result can be physical impairment or

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even permanent disability. Hands, arms and feet are also vulnerable and poor handling can also
put excessive stress on the knees. If there is a risk of injury from manual handling and the
operation cannot be avoided or mechanized an assessment should be carried out prior to the
operation. It should be noted that similar provisions to those detailed below need to be provided
to employees who work from home and may undertake manual handling as part of their work
activities.

8.3 Control Measures


8.3.1 Basic Tips Before Lifting
Before lifting a load, you should consider the following factors and specific characteristics of
the load:
 Weight
 Size
 Shape
 Rigidity
 Center of gravity
 Is it very hot or cold
 Is it sharp
 Is it slippery (difficult to grasp)
 Is it unstable (e.g. containing a liquid)

8.3.2 Good Handling Techniques


Good handling techniques are as follows:

 STOP AND THINK (where is load to be placed).


 PLACE THE FEET (feet apart to give firm, stable base).
 ADOPT A GOOD POSTURE (bend the knees but do not kneel or over flex them, keep
your back straight but lean forward over the load a little if necessary to get a good
grip).
 GET A FIRM GRIP
 DO NOT JERK
 MOVE THE FEET (do not twist the trunk when turning).
 KEEP CLOSE TO LOAD
 PUT DOWN AND THEN ADJUST

8.3.3 General Precautions


 Carrying load to a long distance should be minimized, especially if the task is to be
repeated regularly.
 Allow sufficient t time for recovery and rest breaks.
 Allow for individual limitations, age and fitness, etc.
 Ensure enough space to complete the task safely.
 The route should be free from obstructions and contamination.

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 Ensure sufficient lighting.


 Take heat and weather conditions into consideration.
 Item to be pushed or pulled should be as close to waist height as possible.

9.0 PERMITS TO WORK

9.1 Introduction
A permit to work is a control procedure, which may be issued for virtually any work activity but
has usually been reserved for what would be classed as high risk activities, tasks or processes. The
procedure is a formalization of assessed and implemented controls and limitations, designed to
provide a safe system of work. The permit is issued and returned to on completion of the work, by
an authorized person.

A permit to work system is a documented procedure that requires people to carry out and sign for
defined actions to make tasks safer before further work is carried out. A permit system is only part
of a system of work and must be carefully set up and properly managed if it is to be a success.

9.2 Objectives of Work Permit t System


The objectives of Work Permit system are:

 To ensure the proper authorization of non-routine work.


 To make clear to the person(s) carrying out the job the risks involved and precautions to be
taken.
 To ensure that the person responsible for an area of the installation is aware of all work
being done there.
 To provide a record showing that the method of work, and the precautions needed have
been checked by the appropriate person, and if deemed necessary, to ensure a second
opinion is obtained to prevent errors of judgment or the taking of short-cuts, which may
increase the risk.

The same Work Permit procedure should be used whether the person doing the work is a
contractor or a company employee. When the work is to be done by a contractor, the contract,
without taking away from the responsibility of the contractor, should require the contractor to
inform his employees of the Work Permit procedures and to see that they follow those
procedures.

A Work Permit is intended primarily to safeguard people and property, but it may also be needed
as evidence in case of claims against the Company or other legal actions.

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9.3 Permits in Use


Within the Company a number of formalized permit to work systems are in operation, examples
are:
• Permits to Work
• Hot Work Permit
• Permit to Discharge
• Permit to Enter -Confined Space Specific information in relation to most of the permit
systems is contained in relevant sections of this manual.

9.4 Issue of the Permit


Most of the work activities undertaken by the Company or its sub-contractors can be covered by
the systems currently in use. However, there may be occasions where specialist works or activities
are being undertaken which need a specific permit other than those available. In this event advice
should be obtained from the QHSE Department.

Permit to work formats vary for each task covered, but most have common points, which include:

• A unique permit number.


• The contract name or number.
• Date and time of issue.
• Duration of the permit to work.
• Identification of the precise work location.
• Description of the hazard, foreseeable risks.
• List of the precautionary measures to be taken.
• Testing and proving procedures.
• Details of emergency procedures and signals. Acknowledgement and confirmation of
understanding of the work, the hazard and the precautions, and signed by the person in
charge of the work. Signing of the completed or part completed work by the person in
charge of the work.

Cancellation of the permit to work shall be done only by the authorized person. The requirements
for a permit to work system will usually be identified in the health and safety plan, and be included
in site-specific safety rules and covered in the site induction.

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10.0 RISK MANAGEMENT

10.1 Introduction
The identification of hazards and the assessment of risks is a key part of Company Policy for
Health and Safety. Risk assessment is carried out on an ongoing basis and maintained to be
effective. It is essential that all our employees cooperate wherever they can in the risk
assessment process.

10.2 Purpose
The purpose of risk management is to determine if FATECO is managing HSE system properly
and to identify any improvement, which can be made. The assessment will cover all the
tasks, procedures, plants and equipment, etc., and is not an assessment of people.

10.3 Definition
Risk Management is the systematic approach to the identification, evaluation and control of
potential losses that may arise from future event.
10.4 Stages of Risk Management
a) Job Safety Analysis
- Consider all tasks and situations.
- Identify the hazards that are, or may be involved.
- Identify those who may be exposed to the hazards.
b) Risk Assessment
- Analyze the risks of injury or loss from the hazards.
- Evaluate if the risks are adequately controlled.
c) Risk Control
- Consider methods, which may eliminate or further reduce the risk in line with the
basic principles of hazard control.
- Implement the risk control measures.
- Monitor the measures.
- Review and feedback of any corrective actions or opportunities for improvement.

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11.0 JOB SAFETY ANALYSIS

For the job safety analysis it is always recommended to consider all tasks and situations.

11.1 Consider Tasks


Start by considering the working areas and all the tasks, which are carried out in that area.
The premises to be considered are the workplace or the areas in control of t the
department where the employees or other persons may be present.

11.2 Identifying Tasks


If an existing task is being assessed the walk around the area is essential even if the team
or individual carrying out the assessment is familiar with the task. However a walk around
the task area may not be possible in some cases, for example tasks involving delivery
drivers or maintenance workers. A check must be made for things that are out of the
ordinary (e.g. bolts missing, signs of repeated damage etc.). It is important to consider the
unusual situations as well as routine, this should include:

 How is the job set up p?


 Do employees have many problems with the job?
 How is maintenance carried out?
 How is emergency situation dealt with?

11.3 Future Tasks


It is also necessary to consider future tasks or situations, which involve a change to the existing
process or premises, or are non-routine. Examples of this type of task are as follows:
 Cleaning out a tank or soil.
 Installation of new plant.
 Introducing a new process.
 Changing material or substances used.
 Repair of broken plant.

11.4 Inventory of Tasks


Once all tasks have been identified a list can be drawn up of all the tasks carried out in
specific areas. These tasks will be recorded as a numbered list on a general risk assessment
form to provide a program.

The form should have the following information:

 Date of Assessment : The date that the assessment was carried out (or the start and
completion date).
 Assessed by : The name of the assessor or assessment team leader.

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 Location : The site, department or area.


 Assessment Number : Assessment reference.
 Task/Premises : A simple description of the task or premises.
 Review date : Depending on the risk involved and the type of task.

11.5 Consider the Element of the Task


Each task can be broken in to its various elements such as:

 Individual activities
 Substances and materials
 Plant, tools and equipment involved
 Processes
 Place where the task is carried out.

11.6 Recording the Tasks


Once the list of tasks has been agreed in accordance with the Risk Management system,
the first task to be assessed can be completed and recorded on the form.

12.0 HAZARDS
12.1 Identify Hazards
A hazard is something with the potential to cause harm (substance or machine, methods of
work and other aspects of work organization). After breaking down the task into its
component elements, the next stage is to identify the hazards involved. It is important not
to be side tracked into identifying things as hazards that are in fact not hazards. This can
waste time and results in failure to address the real issue and to consider proper control
measures.

Hazard Examples
 Safety Hazards
 Electricity and portable tools
 Hazardous chemicals
 Machinery
 Sharp edges
 Lifting and handling

 Health Hazards
 High noise level
 Hot/cold working conditions
 Hazardous chemical

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Methods of Hazards Identification

 Accident investigations
 Accident statistics
 Safety audits
 Workplace inspections
 Discussions

12.2 Recording the Hazards


On the risk assessment, the list of possible hazards identified will be recorded. The hazards
listed may be needed to be repeated if the next step identifies that certain individuals are
at a special increased risk from a particular hazard.

12.3 Identify Persons at Risk


Consider the people who are at risk, not only those directly involved, but also those who
may effect by the activity. The e following can be used as examples of persons who may be
at risk:
 Employees at work including operators directly involved in the activity.
 Other employees in the work place such as; skilled workers, trainees and new workers,
experienced workers, pregnant staff, workers with breathing difficulties, lone workers,
and shift workers.
 Contractor’s employees (regular contractors or first time contractors).
 Visitors (regular/first time).

13.0 RISK ASSESSMENT

13.1 Definitions
Risk - The likelihood that the harms from a particular hazard are realized. The
extent of the risk covers the number of people affected and the
consequences from them. Therefore, risk reflects both the likelihood and
the severity of the harm.
Severity - Consequence of harm is the ‘Awfulness’ of the outcome of an accident (i.e.
minor injury or death).
Likelihood - Probability of harm is the estimated frequency of the harm occurring (i.e.
never, very frequently).

13.2 Risk Analysis


The purpose of the risk analysis is to obtain the scale or size of the risks. It should also
provide a ranking of the hazards identified to enable priorities to be identified for further
actions.

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13.2.1 Severity (Consequence)


When consider ring how severe the harm from a hazard could be, it is important
to be realistic. Almost every hazard could result in death; however a practical
approach must be adopted.

Factors effecting severity include:

 The number of people who may be affected in one incident.


 Individuals especially at risk because of disabilities of medical conditions.
Concentration of substance.
 Level of energy (e.g. voltages, heat, cold, pressure and noise).
 Level of concentration (e.g. concentrated acid or diluted acid).
 Toxicity of substance.

13.2.2 Recording Severity


The judgment of the severity of most probable consequences of a hazard should
be entered on the general risk assessment form as a number using the following
scale:
No. 1: No personal injury, Limited materials damage or No delay.

No. 2: Personal injury with no lost time, Short stop in operation or Minor
environmental Impact.

No. 3: Lost time accident, Major damage to equipment or significant


environmental Impact.

No. 4: Fatal accident, Disabling injury, Major damages leading to more than 3
days stop in operation or Major environmental impact.

It should also be noted that this use of numbers does not make this a quantitative method of
risk analysis. Numbers provide a short hand way of recording the judgment of consequence
and probability and makes it easier to create a list of priorities. It is important not to become
too obsessed by figures, as part of the purpose of risk assessment is to identify the measures
needed to comply with relevant statutory provisions and these figures are designed to help
with the prioritizing of such measures.

Therefore, the objective of this process is not to arrive at a certain number but to provide a
systematic method of ensuring that consequence and probability are analyzed carefully and
a record made of the analysis for future reference and review.

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13.2.3 Likelihood (Probability)


The probability of the hazard actually causing harm also needs to be judged to ensure that
the practical approach is adopted for the evaluation of probability.

Factors affecting the analysis of probability are:

 The number of times the situation occurs


 Position of the hazard
 Distractions
 Duration of response
 Lighting
 Quantities of materials involved
 Environmental conditions
 Competence of people involved
 Condition of equipment

Another important factor to take into account is control measures that are already in
place. These must be considered when analyzing the probability of harm from hazards.
Control measures can be divided into two groups:
• Safe place measures, and
• Safe person measures.

13.2.4 Recoding Likelihood (Probability)


The judgment of the probability of the hazard actually causing harm can be entered
on the general risk assessment record as a number using the following scale:
• No. 1: Low/ Very Low (Yearly/ Less than yearly)
• No. 2: Moderate (Up to once per year)
• No. 3: Considerable (Once per month)
• No. 4: High ((Almost each time the operation takes place)

13.2.5 Risk Assessment Outcome


The next stage in the risk assessment process is to arrive at the risk assessment
outcome. This is determined by the multiplication of the Consequence Value by the
Probability Value, this gives the outcome based upon each hazard. This number is
entered in the Risk Assessment Record. The numbers provide an indication of priority
and the extent of the risk that remains despite the control measure already provided.
This is termed as the residual risk and completes the risk analysis process. The
information provided by this step will be used to evaluate whether the risk is
adequately controlled or not in the next and final stage of the risk management
process.

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13.3 Probability

13.4 Risk Evaluation


This is the final step in the risk assessment process and will require assessors to decide if
the hazards identified have been controlled in accordance with specific requirements, or so
far as reasonably practicable. The risk assessment stage takes into account the control
measures currently to the hazard and therefore, the result of the analysis indicates the
amount of risk that remains, or the ‘Residual Risk’.

This system, which is used in the Risk Evaluation, will use the risk analysis to decide if the
Residual Risk of each hazard is Trivial, Acceptable or Unacceptable.

Definition:
Trivial - Risk assessed as trivial should be monitored, maintained and if
measures can be taken to reduce risks further, then this should d be
done.
Acceptable - Lower level risks may be considered acceptable but actions should still
be taken to try to reduce these risks if possible, within reasonable
limits.
Unacceptable - These are high risks cases, which may require the provision of:
 Considerable additional resources
 Special equipment
 Training
 High level of Supervision
 Consideration of the most effective methods of elimination or
controlling hazards.
 Action plan for remedying the situation.
 Consideration of whether to suspend the operation until the risk
control measures have been put in place.

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13.5 Risk Control


The purpose of risk control is to ensure that the total risk assessment process is carried out
consistently and effectively in a formal manner. Implementation of risk control will ensure
that all risks are assessed, identified, controlled, monitored, documented and maintenance
is carried out where required. Risk Control provides information on control measures,
which will help to evaluate the effectiveness of existing control measures at the risk
assessment stage and will also assist in making decisions on further control measures
required to reduce risk after the risk assessment has been carried out.

13.5.1 Control Measures


Control measures can be divided into two groups:
a) Safe Place Measures
b) Safe Person Measures

Safe Place Measures

Safe place measures are engineering solutions, which try to make the work place,
plant, materials and substances, etc., safe as possible.

The safe place control includes:

a) Control, which eliminate hazards (removing the hazard completely).

b) Control, which reduce the risk of hazard

c) Control, which reduce exposure. These can be further subdivided into:

 Full enclosure: control which enclose or contain the hazard completely


 Partial enclosure: control which partially enclose or contain the hazard
 Remove person: control which keeps people away from the hazard if cannot
be enclosed or covered
 Reduce contact: control which reduces the time or quantity of contact by some
mechanical means to reduce probability of the hazard

Safe Person Measures

As well as providing safe place controls to prevent accidents or to protect people


from hazards, there will always be a need to provide safe person control to ensure
that the physical control remain effective, to raise awareness and to increase
protection of the individual.

Safe Person control includes:


 Protective devices
 Safe system of work (defined procedure for tasks)

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 Permit to work system


 Training
 Provision of information
 Instructions
 Supervision
 Personal Protective Equipment (PPE)

Another way to look at control measures is to split them into Preventive Measures
such as:
 Vehicle brakes
 Machinery guards
 Local exhaust ventilation
 Storage cabinets for flammables

Protective Measures such as:


 Safety belts
 Protective clothing
 Respiration
 Fire extinguishers

13.5.2 Monitoring Control Measures and Measure Performance


Selection of adequate control measures will not in itself provide adequate control unless
their effectiveness is monitored. This involves paying attention to the maintenance of
control measures and ensuring that the selected control measures are properly and
consistently used by employees.

13.5.3 Routine Inspections of Control Measures


Inspections and examinations of procedures are part of ensuring that the control measures
are properly maintained and continue to function in a satisfactory manner.

Ensuring Correct Use of Control Measures:


FATECO is ensuring that the control measures selected for use are those, which are strictly
necessary and only introduces control measures and system of work, which are committed
to and are willing to be judged by.

Monitoring to Measure Performance:


Measuring performance or monitoring attempts to answer questions such as the following:
 Where Assessment of risk correct?
 Are the control measures effective?
 How well are we performing in Health & Safety system?

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 Are we meeting our performance standards?


 Are we progressing towards our objectives for HSE system?
 Are we complying with legislation?
 Have there been any injuries and cases of ill health?
 Have we suffered any losses (time and money)?

13.5.4 Risk Assessment Review


All Risk Assessment needs to be reviewed at regular intervals. High- risk activities will need
more frequent review than activities that are assessed at low risk. Reviews should be
conducted to determine the effectiveness of control measures implemented.

Conditions, which could lead to risk assessment review, are:


 An accident
 A complaint
 A change of system
 A change of equipment
 A change in work activity
 A change in legislation
 New information

13.6 Zero Accident Performance


This Safety and Health Manual and the Management Team of FATECO have adopted a ‘Zero
Accident’ performance attitude.

How do we achieve Zero Accidents?


Our goal is to eliminate all injuries and illness on all the projects. We promote safe production as a
core value. We expect all employees, including subcontractor employees, to be accountable for
their safety performance. We will use continuous improvement practices as a cornerstone for Zero
Accident initiatives on the project.

All employees involved with FATECO activities are expected to work conscientiously to implement
and maintain the safety program. Injuries and losses only amount to failure when we fail to
recognize the opportunities they present for improvement.

Our target is Zero Accidents.


When a loss occurs we must look for why and how the injury or accident occurred. Then, through
continuous improvement and good practices, we must make positive changes to the work
methods that will result in the necessary changes to prevent reoccurrences.

The main message is ‘no one gets injured’. To achieve this throughout the project will not come
easily. It will take hard work on the part of all the team members.

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REV. 0114.0 HEALTH & SAFETY STANDARDS


14.0 HEALTH & SAFETY STANDARDS

14.1 Hand Tools and Power Tools


The primary safety rules for using a Hand Tool are:
 Use the right tool for the job.
 Make sure it is in good condition.
 Use it correctly.
 Keep it in a safe place.

In order to prevent accidents resulted from improper use of tools and use of defective tools
and to implement the above safety rules, the following should be observed:
 Obtain instruction or training before using a tool with which you are unfamiliar.
 Store and carry tools safety in tool boxes, bags or holders.
 Never throw tools. Hoist and lower them in a bag.
 Keep the edges of cutting tools sharp.
 Where possible, cut away from your body.
 Keep tools in boxes or on racks when not in use.
 Never use a file without a handle.
 Select the correct type and size of wrench for the job.
 Check the jaws of the wrench to make sure they are clean and not worn out, cracked or
sprung.
 If feasible, pull rather than push when using a wrench.
 Hammering on a wrench is a poor practice unless it is designed for this purpose.
 Use the right kind and weight of hammers.
 Pliers should not be used in place of wrench or hammer.
 Keep hammerheads tightly wedged on their shafts.
 Renew wooden handles that are split.
 Chisels and punches with mushroomed heads should be ground.
 When possible, a screwdriver should be used with the work on a bench or flat surface.
 Inspect couplings, hoses and hose connection of pneumatic tools each time you use
them.
 Electrical hand tools are to be connected only to appropriate safe voltage outlets.
 Never use an electric tool without a plug.
 Before use always makes sure the plug and cable are in good condition.
 Always wear safety goggles when using electrical hand tools.
 Never use an electric tool on work held in the hand.
 Never use damp or oily electrical equipment. Ensure it is clean and dry before use.
 Avoid standing in a wet area while operating electrical tools.
 Do not stretch cables from hand tools across walkways or traffic lanes.
 Always switch off and unplug electrical hand tools when not in use.

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The following points shall be taken into consideration, while in selecting tools or during
actual operation:
 Only trained personnel can operate hand power tools.
 All required personal protective equipment shall be worn by the worker, where the
hazards of falling, abrasion, chemical splash, harmful dust, fumes, mists, vapors or gases
exists relative to the use of hand power tools.
 Hand held powered sanders or grinders with 2-inch diameter wheels or less, routers,
planers, laminate trimmers, nibblers, shears, scroll saws and jigsaws with blade shanks
one-fourth of an inch wide or less shall be equipped with only a positive on--off control.
 The use of cranks on hand powered winches or hoists shall not be permitted unless the
host of winches is provided with positive self-locking dogs. Hand wheels without
projecting spokes, pin or knobs shall be used.
 When work shall be performed overhead, tools not in use shall be secured or placed in
holders or tied down.
 Throwing tools or materials from one location to another, from one person to another
or dropping them to lower than levels shall not be permitted.
 All power tools shall be inspected, tested and determined to be in safe operating
condition prior to use.
 All moving parts of the tools and equipment shall be provided with guard, if the parts
exposed to contact by operator.
 A portable power tool may have a lock-on control provided a single motion of the same
fingers that turn it on can accomplish turn-off.
 Rotating or reciprocating portable power tools shall have a constant pressure switch
that will shut off when the e operator releases the tools.
 All impact tools that may have mushroom heads shall be either ground or remove from
the site.
 All electrical connections shall have prongs intact with cord in good condition. Any
damaged or cut cord shall be removed immediately.
 All tools should be grounded.

14.2 Portable Grinders


The points to be taken care are:
 Work or tools rests shall not be adjusted while grinding wheel is in the motion.
 Tool rests on power grinders shall not be more than one-eight inch from the wheel.
 All abrasive wheels shall be closely inspected and ring-tested before mounting. Cracked
or damaged grinding wheels shall be destroyed.
 Grinding wheels shall not be operated in excess of their rated safe speed.
 Floor stand and bench mounted abrasive wheel, used for external grinding shall be
provided with Safety guards.
 Tongue guards on hand held power grinders should be adjustable to within one-fourth
inch of the constantly decreasing diameter of the wheel at the upper opening.
 Hand held power grinders should have a guard to cover the spindle end, nut and flange
projection.

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14.3 Cartridge Operated fixing Tools


A number of accidents, which occurred in the use of these tools, arise from misuse and
result in serious and sometimes fatal injury to bystanders as well as the operators of these
tolls.
Only cartridge operated tools of low velocity shall be used. Proper training of workers shall
be provided by the Supervisor to ensure safe operation of tools. Extra precaution shall be e
taken with the use of these tools to prevent:
 Accidental firing and free flight of the pin by inadvertent pressing of the trigger, by an
accidental blow or dropping of the tools.
 Ricochets of the pins because the tool is not at right angles to the surface.
 Pins passing through soft or thin material like a bullet.
 Unauthorized use of cartridge operated tools.

14.4 Welding and Cutting


Supervisor shall verify and confirm whether a Work Permit is required for welding and
cutting operations.

The following points shall be considered always:


 Only competent personnel should be assigned the job of welding and cutting
 Compatible fire extinguishers shall be provided in the immediate vicinity of the
welding or torch operation.
 Fire hazards in the vicinity of the materials to be welded, cut or heated shall be
moved to safe location, or if they cannot be moved, it shall be covered by a fireproof
material.
 Workers in the vicinity shall be protected from welding rays, flashes, sparks, molten
metal and slag by providing barriers.
 Welding cables, hoses, and other equipment shall be kept clear from the
passageways, ladders and stairways.
 When welding or cutting is required where combustible or inflammable materials are
located, a Work Permit shall be obtained from the designated authority prior to start
of the activity. The location shall be checked for latent after the work is complete.
 Gas Cylinders shall be kept beyond the range of sparks, hot slag, or flame.
 Oxygen Cylinders shall not be used for ventilation, comfort cooling, blowing dust
from clothing for cleaning the work area.
 Care shall be taken to prevent leakage of hydrogen, acetylene or flammable liquids
into enclosed areas where it can create an explosive atmosphere.
 Spark arresters shall be fitted on all the gas welding equipment.
 Torch nozzle must not be obstructed as this may lead to explosion on account of
being under pressure. In addition to this, the hose shall be checked for cuts and loose
clamp connections. All pressure gauges for gas cylinders must be in good working
condition.

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 Proper tools or spanner shall be sued for installing and removing the valves from the
gas cylinders.
 While moving gas cylinders from one place to another cylinder valve caps shall be closed
and ensure that no rolling permitted.

14.5 Electrical Safety


Electrical safety is a subject requiring utmost care in all industrial operations. As a safety
precaution, the supervisor shall verify and confirm the need for a Work Permit to carry out
activities near live electrical panels and electrical equipment.

To prevent shock, burns, fire and explosion, the safe practices below shall be observed strictly:
 Only properly qualified and authorized persons shall be permitted to work on, install or
repair electrical equipment.
 There should be a suitable system of maintenance for both fixed installations and
portable equipment.
 Proper materials of internationally acceptable standards shall be used in all electrical
installation.
 Always choose the right equipment.
 Select reduced low voltage equipment whenever possible.
 All voltages shall be considered dangerous even though voltage may not be enough to
produce serious shock.
 All electrical circuits are to be treated as live and no work (maintenance, repair, cleaning)
is to be carried out on any part of electric equipment or circuit unless such parts are dead
and isolated.
 When possible remove loads from circuit before opening breakers or switches.
 For work on circuits or equipment that could be energized by others, tags and locks shall
be used on switches and breakers to prevent energizing until work is completed and
checked. Tags and locks to be removed only by the person who installed them.
 Two men shall be used any time till the work is done on an energized circuit.
 Replace leads rather than repair them, particularly those used for long time or for short
lengths.
 Provide more convenient sockets, closer to work.
 Where leads liable to damage, for example in a busy area, re-route or provide a suitable
cover (e.g. a conduit). Check leads regularly, especially where the lead enters the
apparatus concerned, and repair or replace as necessary.
 Secure leads as far as possible out of harm way, where risk of damage is minimized.
 DO NOT use adapter or other plug-in devices where their weight and leverage may
damage socket outlets.
 DO NOT remove plugs by pulling leads.
 Use the correct type of plug, consider heavy-duty industrial plugs.
 Check the screws for plugs regularly and replace missing ones.
 Unwind lead from drum completely before use.
 Fuse capacity shall not be greater than circuit it is protecting.

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 Never pull a fuse carrying current. Use fuse pullers to remove fuses.
 Never leave an unfinished job in a condition that could expose others to an accident.
 Finger rings and metal wristwatch bands should not be worn while working on electrical
equipment or conducting electrical job.
 Dielectric (i.e. non-metal) safety helmets shall be worn by all electricians.
 Rubber gloves shall be used for electrical works.
 Keep all electrical equipment dry and clean.
 Avoid standing on a wet floor when working or maintaining electrical works.

14.6 Cranes, Cradles and Lifting Appliances/Equipment


For a safe lifting operation, the following shall be observed. Only trained and competent
crane operators, banks men and riggers, with current certificates shall be allowed to operate.
Current test, thorough examination certificates and other documentation shall be provided.
Lifting capacity of the crane or lifting appliances or equipment should be displayed.

The following are mandatory before and during any crane operations:
 Weight, dimension, shape and center of gravity of load.
 Height to be lifted and final position.
 Restrictions caused by plant, building, and power lines.
 Maximum radius at which load has to be lifted carried or placed.
 Visual communication between banks man, rigger and crane operator.
 Loads shall be raised and lowered slowly to avoid straining the wire ropes and lifting gear,
and jerking the crane.
 Boom movement shall be slow to avoid excessive swinging of the load.
 Hooks must have locking clips; cables must be free of kinks and cut strands.
 No lifting operation shall be carried out without Supervision.

14.7 Inspection & Test Certificates


All Cranes and lifting appliances such as chain and nylons lings, shackles and hooks, etc.,
should be tested by an approved agency and third party:
 All lifting operations shall be carried out under the supervision of experienced person.
 Prior to use all lifting gears and equipment shall be tested and certified by the authorized
person approved by the local Government.
 A register shall be maintained for lifting equipment, and all the lifting gears should be
listed in the register.
 Safe Working Load should be marked on lifting equipment and should not be overloaded
in excess of its recommended Safe Working Load.
 The respective Foreman prior to use on each lift and as necessary during its use to ensure
that it is in good condition shall inspect lifting equipment.
 Defective rigging equipment shall not be used and immediately removed.
 Adequate steps shall be taken through the use of suitable packing or otherwise to prevent
the edge of the load from coming into contact with the sling, rope or chain where this

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would cause danger.


 All lifting machines, chains, ropes and lifting tackles, which have been lengthened, altered or
repaired by welding or otherwise shall before being again take into use, be adequately re-
tested by competent person and a test certificate should be obtained.
 All crane and hoist must have valid certificates and registration documents.
 No mobile crane will be allowed to operate on wheels during lifting operational use of
outriggers (fully extended) on both sides is mandatory.
 No lifting operation will be carried out adjacent to live services without senior management
approval.
 The swing radius of the crane will be barricaded to prevent people entering the hazardous
area.
 Only one signalman will be allowed to signal, instruct and direct the crane during lift.
 All lifting gears are re-tested and certified every year.
 Lifting equipment shall be visually inspected by the authorized person on every month and
recorded in the lifting gear register.
 Rigging equipment should be properly stored and well maintained.
 Wire ropes and slings must be disposed if any of the following defects are observed:
 There are more than 2 broken wires in any single leg.
 The rope diameter has been reduced to less than 95% of its nominal value.
 The rope is distorted due to clinking, crushing or from core collapsing.
 There is any damage apart from superficial surface marking, to the ferrule-secured eye
terminated sling.
 There is any damage or deterioration immediately adjacent to the termination.
 The thimbles are loose or deformed.

14.8 Suspension Equipment


 The machinery must be on a planned maintenance system with the registers of up to
inspections kept date.
 The machinery including pulley blocks, sheaves, etc., must be completely guarded.
 The rope connections to the outriggers must be vertical above the connections to the
working platform.
 All steel wire ropes used to suspend a working platform must have a safety factor of ten in
respect of men.
 All pulley blocks, she eaves, winches or hoists must be of the correct size for the rope being
used.
 At least four independent steel ropes must be used for all suspended work platforms
maximum load, which each rope must carry.
 The machinery used for lifting or lowering the working platform must be fitted with a safety
device to prevent any uncontrolled movement of the platform.

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14.9 Crane Drivers, Riggers and Signalers


All crane drivers must have valid license. No person will be allowed to operate any crane
without license. Signalman and riggers should be well trained and experienced.

14.10 Scaffolding and Ladders


14.10.1 Supervision & Inspection
It is vital that all access and working scaffolds are properly constructed,
confirming to the appropriate standards. All scaffolds in excess of 50m in height
need to be specially designed as they are exposed to very high winds. In these
cases the scaffolding should comply with the Temporary Works Procedures, all
scaffolds should be erected, altered or dismantled under supervision of a
competent and experienced person. Supervisor shall inspect all the scaffolds prior
to initial use, after any substantial addition or alterations and after nay event
likely to have affected its strength or stability and at regular intervals exceeding
not more than 7 days. Inspection records shall be maintained.

Prior to fix any scaffolding-tag, Safety Engineer, Officer will check the scaffold to
make sure that scaffold is complete and properly installed. Scaffolding Inspection
shall be carried on every week by Supervisor or Scaffolding Supervisor. Ladders
and scaffolding will confirm to applicable standards.

14.10.2 Scaffolding Working Platforms


All the working platforms shall have a minimum width of 600 mm and the board
shall be wider than 200mm and thicker than 25mm. Where a fall of over 600mm
is possible, all work platforms and access ways shall be fitted with guardrails and
toe boards or similar means of protection, which shall be secured, and of suitable,
length.

The top guardrail shall be at least 910 mm above the level from, which a person is
likely to fall; toe board shall have a minimum height of 150 mm. A gap of 470 mm
or more is not permitted between the toe board and guardrail.
The scaffold boards shall not extend more than 150 mm beyond its end support
and must be secured from tipping or accidentally shifting.

Where the scaffolding is exceeding a height of more than 5 meter, it must be tied
to the permanent structure or base weight used or adequate outriggers.

The supporting structure shall be of sufficient strength and stability and where
necessary, tied to the adjacent stable structure.

Scaffold tags shall be used for identifying whether the scaffold is ready for use or
not. The scaffolding Supervisor shall be responsible for installing the tags and

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filling up the required information and sign.

Where due to obstructions, scaffolds cannot be provided; safety harness shall be


used with lanyard fixed to strong, permanent anchor points or independent
lifelines.

Except for scaffold erection personnel and scaffolding supervisor, no other person
shall be permitted in any incomplete scaffolds. All scaffolding personnel should
have and use full body harness. The means of access to and means of egress from
all scaffolds shall be via ladders.

The maximum height of a mobile tower shall not be more than 3 times of the
minimum width. If the height of the base ratio has to be exceeded, outriggers
shall be used.

The access ladder shall be securely lashed and clear from the ground.

Tower scaffolds shall be only moved by pushing at the base and never when there
is a person or material on the platform.

Wheels of mobile scaffolds shall be well secured to the uprights to prevent falling
off and wheels locked.

Scaffolds must not be overloaded with materials. It has to be ensured that the
load is evenly distributed on the platform.

14.10.3 Ladders
Most of the accidents of falling from the height are contributed by improper,
damaged, wrongly placed; make shift arrangements, overreaching and misuse of
ladders. All ladders forming part of a scaffold shall be inspected at the same time
as a scaffold. Other ladders on site shall be inspected on weekly basis; any
defective ladder shall be immediately taken out of the site and prevented from
future use.

All the ladders shall be checked to ensure that:

 They are evenly loaded on both styles and placed on level ground, capable of
taking the load.
 They are positioned at an angle of ¼ (75ْ) and adequately secured or lashed
on the top, intermediate and bottom.
 The styles are free from defects; the rungs are secure, not rotating and no
sign of damage. The wire ties are below the rungs.
 Ladders are extended sufficiently above the stepping-off point unless other
handholds are available.

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 Where ladders extend 9 m or more vertically, the intermediate landing or


resting points shall be provided.
 Ladders shall not be lashed together to provide extra length. It shall not be
used with the addition of a scaffold board as horizontal access way.
 Site Safety Officer shall carry out a daily site inspection.

14.10.4 Portable Ladders


 All portable ladders should be numbered and placed on the ladders register.
 All portable ladders must be inspected by the scaffolding supervisor on
weekly basis and recorded.
 The rungs of all ladders used must be properly let in to the stiles and not
fastened with nails, screws or spikes alone.
 Fastening together two or more ladders cannot extend each of a ladder.

14.11 Working at Heights


A fall prevention system will be developed after identifying the requirements to prevent
any injury to the personnel or damage to the property.
 All employees should be aware of, respect and adhere to the rules and procedures
contained in the policy statement.
 All employees shall immediately report any unsafe practices or conditions to their
immediate Supervisor or Manager.
 All injuries, no matter how serious or minor, must be reported to the Safety personnel
or delegated representative.
 No employee should use any chemical without the knowledge required to work with
those chemicals safety or without supervisor’s information.
 No worker shall undertake a job, which appears to be unsafe.
 No worker should undertake any job until he or she has received adequate Safety
instructions and is authorized to carry out the task.
 All employees are expected to attend toolbox talks.
 It is the responsibility of the supervisor to check DAILY that all guards are correctly in
position and properly fitted.
 Machines must not be switched on or used if guards are not fitted.
 Isolate or lock off before guards are adjusted or removed.
 The company’s rules and procedures as issued must be adhered to all times and form
part of this safety manual.

Workers shall be instructed by their supervisors to observe the following precautions:


 Respect the queue.
 Wait for the operator to unload materials or passengers to get out before going in.
 When going out, wait for the operator to gully open the gates, and set the ramp (if any)
before going out.
 Report any unsafe conditions noted before, during and after using the construction lift
to the Supervisor or Safety officer.

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Where any unsafe condition is serious enough to compromise the safety of workers, the
operation of construction lift must be stopped immediately.

14.12 Fork Lift


14.12.1 Introduction
The following hazard identification, risk assessment and control measures apply
to all types of forklift trucks. The types include counterbalanced, rough terrain
mast type and telescopic jib, from herein all referred to as "fork lifts".

The efficiency and safety in use of forklifts depends on the type of machine used
and on the competency of those who control, maintain and operate the
equipment.

14.12.2 Hazard Identification and Risk Assessment


Forklift accidents account for about one third of all injuries connected with
transport in factory areas and their increasing use in warehouses, agriculture and
on construction sites makes it likely that accidents will increase unless
preventative action is taken.
The principal hazards involving the use of fork lift trucks include:
• overturning the machine
• personnel or others being struck by fork lifts
• colliding into structures and vehicles, etc
• falls of men or materials from forks
• contact with overhead power lines

Risk checklist:
• use of untrained or inexperienced drivers
• using the fork lift in such a way that the stability would be affected
• stacking of materials
• working in close proximity to site personnel or others
• working from machines poor maintenance

14.12.3 Control Measures


Authorization, Training and Records

Operators should receive instruction and training by attendance at a course


administered by a third party training/certification company which is approved by
the Legal Authority.

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A certificate confirming successful completion of the training or instruction should


be presented before commencing work. A record should be retained within the
Company.

Machine Stability

• Forklift trucks should be carefully selected for the work they are required to do.

• Ensure that the capacity is appropriate for both the work to be done and the
conditions.

• If fitted, stabilizers should be used in accordance with manufacturer’s instructions.

• Accelerating, decelerating and breaking should be done progressively and


smoothly.

• Turning should be done carefully, giving due consideration to the weight, placing
of the load and ground conditions.

• Forklifts should not be unattended with the forks raised.

• Forklift truck mast chains require 6 monthly inspections.

• If the machine has a mast, the loads should be lifted with the mast vertical or
slightly tilted back.

• Loaded lift trucks should be moved with the forks kept as low as possible, taking
into account the load and ground conditions. ‘Mast type vehicles’ should be tilted
backwards. Particular attention should be paid to overhead obstructions.

• Unloaded lift trucks should be driven with the forks approximately 150mm off the
ground.

• Load stability is crucial and should be checked before traveling. Wide loads have
tilted and caused fatal accidents. Ensure that loads cannot tip sideways.

• Access ways should be checked to see that they are wider than any load, which
may be carried along them. Loads should normally be carried close to the ground
but, if they have to be raised to clear obstructions, they should be lowered when
the way is clear. The operator should be assisted by a banks man.

• The weight of timber and other porous material should be re-estimated if it is wet.

• Traveling on slopes, or in poor ground conditions, may be critical and the machine
manufacturer's recommendations should be followed. The danger of skidding and

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overturning is particularly serious on two wheel drive machines where braking can
cause weight transfer away from the brake axle when negotiating a slope.

• When loaded always travel downhill with the forks facing uphill.

Stacking of Materials

• The stability of a stack depends upon sufficient consideration to the following:

• Relation of its height to the narrowest base dimension (height should not exceed
three times the narrowest base width).

• Interlocking of the material to prevent movement.

• Compactness and the security of wedging, where applicable, to avoid sideways


movement.

• Proper understanding of the weight to be carried by the components at the


bottom of the stack (this is particularly important where fragile materials are
concerned).

• The avoidance of any projecting items which, if accidentally struck, could cause
the collapse of the stack.

• Adequate measures to ensure security in high winds

Safety of Personnel

All personnel should be fully instructed in the safe systems of work laid down for
their protection, and should observe them at all times.

Some of the points, which should be covered by safe systems of works are:
• Everyone not directly involved in fork lift operations should keep well clear of the
machine;

• The carrying of passengers on forklifts should be forbidden.

Persons acting as banks men or guiding the driver in removing his forks from the
pallet should:
 Keep a safe distance from the machine and its load.
 Never stand under the elevated load of a forklift.
 Never stand between the load and any exposed floor edge, or between the load
and a fixed object.
 Wear conspicuous clothing; reflective jackets should be worn during poor visibility.

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There are reversing risks with forklifts, as with other transport. Audible warning
alarms are a useful aid, but their effectiveness can be limited by general
background noise and by operators relying on them, instead of carrying out a
visual check before reversing. The need for a banks man should always be
considered.

Whenever the load impairs the operator's vision, a banks man should be used to
guide the operator.

Consideration to warning beacons fitted to the machine. Adequate ventilation


where fumes may be emitted into enclosed spaces.

Working Platform
Although the primary function of a forklift is the carriage, raising and lowering of
articles, its use with a working platform may present advantages from a safety
point of view over other means of access to heights such as a ladder.

Maintenance
Manufacturer’s instructions on inspection, maintenance and servicing should be
followed. The following items should be checked as appropriate at the beginning
of each shift:

 Tire pressure, damage.


 Hand brake and foot brake.
 Audible alarms.
 Lights if fitted.
 Water and oil.
 Batteries - adequately charged, charger switched off.
 Systems for lifting and hydraulics free from obvious defect
 Safe Load Indicator (if fitted).

Striking Structures
• Watch the boom height when entering building, passing under wires or other
overhead hazards.
• Ensure sufficient room area and width of gangways.
• Ensure sufficient lighting is available.
• Have the use of a banks man if structural obstructions exist, which cannot be
easily avoided.

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14.13 Fire Prevention and Fire Fighting


Keeping fire useful instead of destructive depends upon one word ‘CON NTROL’. It takes
three things to start a fire. There are four ways to stop a fire and there are three main
methods of applying extinguishing agents to a fire.

Fire would start in the presence of:


• Fuel - a combustible material
• Heat - enough to raise the material to its ignition temperature
• Oxygen - usually air

To extinguish a fire:
• Remove or cut off the fuel supply
• cool the material below its ignition temperature
• Remove or cut off the oxygen supply
• Starve the flame by the use of dry chemical

14.13.1 The Classifications of Fire

• CLASS A
Fires occur in ordinary combustible materials such as wood, cloth, paper and some
plastics. Extinguishing agent options include dry chemical, foam, water, and carbon
dioxide.
• CLASS B
Fires occur in the vapor and air mixture over the surface of the flammable and
combustible liquids like gasoline, grease, lubricating oil, alcohol and oil based paint.
Extinguishing agent options include dry chemicals, foams, carbon dioxide, and INERGEN
and water fog.
• CLASS C
Fires occur in energized electrical equipment including wiring, fuse boxes, circuit
breakers, machinery and appliances. Non-conducting agents are recommended such as
dry chemicals, carbon dioxide and INERGEN. WATER must not be used as an
extinguishing agent because of danger of electrocution.
• CLASS D
Fires occur in combustible metals such as magnesium, titanium, potassium, zirconium,
lithium and sodium. Special dry powder agents and application techniques are required
to extinguish these fires. Normal extinguishing agents should not be used as there is
danger of chemical reaction.

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14.13.2 Types of Extinguishers


There are three types of Fire Extinguishers used in FATECO:

• CARBON DIOXIDE CO2 (BLACK COLOR): Used in case of electrical fires.


• DRY POWDER (BLUE COLOR): Used for all types of fires.
• FOAM TYPE (CREAM COLOR): Used for Oil & Inflammable material fires.

14.14 Fire Control


14.14.1 Fire Protection
 Sufficient fire (emergency) exits shall be provided in all build dings.
 All fire exits shall be clearly visible or the route to reach it shall be conspicuously
indicated.
 Fire exits, extinguishers and hoses should not be obstructed by any means.
 Fire alarm facilities shall be provided in all buildings.
 Smoke detectors, heat sensors shall be provided in all buildings.
 Every building shall have a fire hose, to be used in fire and emergency only.
 In every building adequate portable fire equipment shall be provided.
 Extinguishers should be placed near points of exit or accessible to hazardous areas.
 Every extinguisher must be thoroughly inspected at least once every six months.
 Extinguishers should be visually inspected each month to determine if they are in the
correct location and have not been used.
 A tag must be placed on each extinguisher showing date of last inspection.
 An extinguisher must be recharged immediately after use.
 Placement of Fire Fighting equipment on site shall be according to the location of the
various hazards present.

14.14.2 Fire Prevention


Fire prevention at work areas is the responsibility of every employee. The cooperation of all
employees is essential to prevent the outbreak of fires, which could destroy valuable lives
and property.
 Do not smoke in forbidden areas. Smoking will only be permitted in areas designated
by management.

 Under no circumstances must flammable materials be stored in placed designated for


smoking.
 ‘No Smoking’ signs must be posted at entrance, in buildings or stores where flammable
products are stored or used.
 Avoid careless disposal of burning cigarette butts.
 Check ashtrays for smoldering cigarettes or other combustibles before closing down.
 Do not let paper, rags or other rubbish accumulate at work place. Trash and debris shall
be removed from site on daily basis.
 Use proper containers for flammable liquids, and not open containers or buckets.

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 Handle flammable liquids at a safe distance from possible sources of ignition.


 Store all equipment in areas where fuel and oil leakage is not present, a hazard of
material storage areas.
 Check before and after using blowlamp welding/ cutting equipment.
 Ask a qualified electrician to inspect temporary electrical cables regularly and repair
any damage IMMEDIATELY.
 Do not overload electrical circuits.
 Switch off from mains any electrical equipment when not in use.
 Check electrical cables, plug sockets for damage/ fraying.
 Wipe out spilled oil, grease or liquids.
 Store your tools safely when not in use.
 Clear up turnings, chips or off-cuts.
 Use metal containers for oily or greasy rags, scraps and waste.
 Do not hang clothing over or near heating equipment.
 Avoid welding near flammable materials.
 When welding near flammable materials, beware of flying sparks and hot slag, keep fire
extinguishers available during welding or cutting work and check the area before
leaving.
 Keep compressed gas cylinders away from sun, artificial heating, flammable materials,
corrosive chemicals and fumes.
 Do not obstruct access to Fire Extinguishers.
 Make sure that the escape exits are unobstructed.
 Ensure that all fire protection facilities are inspected, maintained, and serviced (Hose
Reels, Fire Extinguishers, Fire Detector and Alarm System) every six months.
 See that you know what to do in case of a fire.

14.14.3 Fire Action


 Get to know the locations of FIRE EXITS.
 Familiarize yourself with the locations of the fire alarm call points in your department.
 Know where the fire extinguishers and fire hose reels are located. It is imperative that
everybody learns how to operate the different types of extinguishers and fire hoses.
 Keep the accesses to the fire extinguishers and escape exits unobstructed.
 Assign a person from each section in each department to conduct a head count once
everyone has evacuated the building in case of fire. Predetermine meeting points
outside each building.

Before to Begin to Fight the Fire:


 Make sure that everyone has left, or is leaving the building.
 Make sure that the fire department has been called.
 Make sure that you know how to use the fire extinguisher.
 Make sure that the fire is confined to small area and is not spreading.
 Be sure you have an unobstructed escape route where the fire is not likely to spread.

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Hearing the Fire Alarm:

If you hear a fire alarm, evacuate the building by the nearest exit immediately.

• DO NOT panic.
• DO NOT stop for anything.
• DO NOT try to rescue possessions.
• DO NOT try to collect or bring any personal belongings from inside the building. Get out
fast and go directly to the pre-determined meeting points.
• DO NOT block fire exits.
• DO NOT try to know what the problem is. Save your life first.

Test Exit Doors before Opening Fully:


While kneeling g or crouching at the exit door, reach up as high as you can and touch the
door, the knob and the space between the door and its frame with the back of your hand. If
the door is hot, use another escape route. If the door is cool, open it with caution.

Crawl Under Smoke:


Smoke contains deadly gases, and heat rises DURING a fire, cleaner air will be near the floor.
IF you encounter smoke when using your primary exit, use your alternate escape exit. If you
must exit through smoke, crawl on your hands and knees, keeping your hand 12 to 14
inches (30 to 40 centimeters) above the floor.

Stay Out:
Once you are out of the building do not go back for any reason. If people are trapped, the
fire fighters have the best chance to rescue them. The heat and smoke of a fire are
overpowering. Fire fighters have the training, experience and protective equipment to enter
burning buildings.

Everyone Must Be Out:


 CONDUCT immediately a head count to be sure that everyone is out of the building and
safe. If someone is trapped, report immediately to the fire fighters giving the location of
the trapped person and the fastest way to reach him
 Ensure that the ambulances and first aid`s staff of the Company are there in case of
casualties.
 DO NOT re-enter the building until declared safe by Fire Department.

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14.15 First Aid


14.15.1 Introduction
National standards for First Aid at work are laid down Saudi Authorities Code of
Construction Safety Practice and supported by Technical Guidance the regulations require:
 The provision of adequate First Aid equipment.
 The provision of adequately trained personnel.
 Giving of information on First Aid provision to employees.

14.15.2 Control Measures


Provision of First Aid Boxes and Kits
When calculating the First Aid Kit requirements the number and sitting of boxes should
take account of:
 The layout of the premises.
 The risks of injury in any given area.
 The number of employees.
 Accessibility.

Standard First Aid Kits


 Contents of the First Aid Kit based on number of employees are shown in the table
overleaf.
 In office establishments, one standard kit per 50 employees will usually be adequate.
 Where persons are away from normal First Aid facilities or there is a special risk of
injury then additional First Aid Kits should be provided.
 Large or widespread operations may require standard kits to be located at strategic
points around the site or premises taking into account the degree of risk of injury and
layout of the area.
 Traveling First Aid Kits Contents as per schedule.
 These are appropriate for workers who are away from premises and where minor
injury or risk of infection can reasonably be anticipated.
 Work in isolated or very remote areas.

Contents of Standard First Aid Kit


The contents of First Aid Kit shall be in accordance with Legal Authority Code of
Construction Safety Practice Consideration should be given to the provision of disposable
gloves, and mouth-to-mouth resuscitators.

14.15.3 First Aid Room


Where an establishment presents a high risk from hazards a suitably equipped and staffed
First Aid room should be provided. High risk could be defined as a large manufacturing
facility or where access to emergency facilities is difficult. The First Aid room, its equipment
and cleanliness should be the responsibility of an identified First Aider.

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The room should be readily available to employees at all times, and not be used for any
other purpose.

Effective ventilation, heating, lighting and arrangements for regular cleaning should be
provided and the room clearly identified.

The following facilities and equipment should be provided in a First Aid room:
• Sink with running hot and cold water.
• Drinking water when not available on tap and disposable cups.
• Soap, nail brush and paper towels.
• Impervious smooth topped surfaces.
• A suitable store for First Aid material.
• First Aid equipment to at least one standard kit.
• A bowl and suitable refuse containers lined with special disposable bag.
• Couch with waterproof surface and frequently cleaned pillow and blankets.
• Disposable plastic apron and gloves for use by First Aiders.
• A chair and appropriate record book.
• Large, blunt ended stainless steel scissors.

14.15.4 First Aiders and Approved Persons


First Aider:
A person who has been trained and holds a current First Aid at Work Certificate issued by an
organization or employer whose training is approved by the Saudi Authorities.

Appointed Person:
A person who will take responsibility for the First Aid Box where there is no requirement for
a First Aider. Training approved by the Saudi Authority in basic First Aid should be provided
for appointed persons. Consideration should be given to the following when determining
the numbers of First Aiders required:
• Distribution of employers within the establishment.
• Nature of the work and the hazards.
• Size and location of the establishment.
• Whether there is shift working.
• Distance from outside medical services.
• Number of employees.

In offices and other low risk environments a ratio of one First Aider per 50 employees is
sufficient. Absence due to holidays and sickness should be taken into account. Where there
are excessive hazards First Aiders may have to be appointed in greater numbers. When
groups of employees regularly work away from Company premises in isolated locations or
travel long distances in remote areas consideration should be given to providing emergency

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First Aid training.

In multi occupancy premises consideration should be given to a common provision of First


Aid facilities.

14.15.5 Information
All new or transferred employees should be informed of the location of First Aid equipment
and d First Aiders when they join the establishment.

All premises should display at least one mandatory notice (white cross on green
background) in a conspicuous position stating:
• Location of First Aid Kits.
• Names and location of the First Aiders or Appointed Persons.
• Location of any supplementary equipment facilities.

Where there is a First Aid room, the names and contact arrangements for the First Aiders
should also be displayed on or near the door. Where arrangements are made with a third
party to supply first aid provisions this should be confirmed in writing.

15.0 PERSONAL PROTECTIVE EQUIPMENT (PPE)

15.1 Introduction
The definition of PPE equipment is very broad and covers all protective equipment such as
helmets, footwear, clothing, overalls, gloves, life jackets and safety harnesses. Ordinary working
clothes or clothing provided which is not specifically designed to protect the health and safety of
the wearer is not within the definition.

15.2 Requirements of PPE Regulation


The main requirements of the PPE regulations are:
 The employer provides that protective equipment where it is necessary to protect against
one or more risks to the user where that risk cannot be adequately controlled by other
means. The protective equipment should be suitable for the use for which it is provided and
be capable of fitting the wearer.
 That where different types of PPE are used at the same time that they are compatible.
 That a specific assessment to be made by the employer of the uses for which PPE is required
and the characteristics of the PPE required is made to ensure that effective protection is
given to the user.
 That all PPE is to be maintained, replaced, or cleaned as appropriate.
 That appropriate accommodation should be provided by the employer when PPE is not being
used. All accommodation should protect from contamination, loss or damage.
 That information, instruction and training is given to those required to use it.

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 For the employer to take all reasonable steps to ensure that PPE is being used properly and
employees are required to use it in accordance with the training and instruction.
 That employees report any loss or defect of that equipment to their employer.

15.3 Hazard Identification and Risk Assessment


15.3.1 Head Protection
Head protection risk checklist:
• Head injury due to being struck.
• Abrasions to scalp due to striking against obstructions.
• Scalping due to entanglement of hair.

Control measures:
• All employees are required to wear safety helmets when on construction sites (unless
otherwise advised) and in other locations where there is a risk from falling objects or
restricted head room.
• Persons with long hair should ensure that it is suitably tied or tucked under the
helmet.
• All safety helmets should conform to international standards.
• Due to the deterioration of helmet material caused by exposure to weather all
helmets should be changed three years after issue or immediately after any damage or
impact.
• Helmets should not be stored in direct sunlight.
• Helmets need not be worn in any office or canteen or other designated area.
• A receipt form should be signed on issue of a helmet.

15.3.2 Eye Protection


Eye protection risk checklist or injury from:
• Dust
• Molten metal splashes
• Conjunctivitis, arc eye or other injury due to welding operations
• Flying particles

Control measures:
• Any person involved in or sufficiently close to any process where there is any risk of
eye injury, should be issued with and wear suitable eye protection.
• Eye protection will be provided to the requirements of regulations.
• High impact goggles (Grade 1) providing protection against chemicals, dust and molten
metal splashes will be marked BS 2092 CDM available in standard or non-mist form.
• Safety spectacles will be issued to BS 2092 (Grade 2) where necessary.

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• Full facial protection is provided by clear acetate 200mm screen on a fully adjustable
harness, also available with a green (antiglare) screen, conforming to BS 2092
(Grade 2).
• Visor guards can be fitted to a safety helmet with swivel side joints allowing the anti-
glare polycarbonate screen to be raised and lowered. Conform to BS 2092 general
purpose.
• Eye protection is issued on a personal basis. Suitable facilities for storage and
maintenance should be provided.
• If any doubt as to the suitability of eye protection, contact the Safety Adviser.

15.3.3 Respiratory Protection


Respiratory protection risk checklist:
• Exposure to asphyxiating or toxic atmospheres.
• Exposure to concentrations of fumes, dust or mist liable to cause ill health effects.

Control measures
• All respirators or breathing apparatus should be of a type approved by the Saudi
Authority.
• Respirators are only suitable for protection against dust, fumes and chemical
contamination.
• In oxygen deficient or toxic atmospheres breathing apparatus should be used.
• To assess the degree of protection determine the contaminant concentration and the
maximum exposure level (MEL).
• All equipment, with the exception of disposable types, requires cleaning, disinfecting
and inspection after use and before wearing by another person.
• Expert advice, training and information should be provided before any RPE is worn,
and emergency procedures established.
• The wrong choice of equipment could seriously affect the health of the worker or even
lead too asphyxiation. If in doubt contact your Safety Adviser.

Respirators
• Filtering disposable face piece covering mouth and nose.
• Rubber or plastic half mask respirator covering nose and mouth with replaceable filter
cartridges. Various types of cartridge are available.
• Full-face respirator, as above but also covering eyes.
• Positive pressure powered respirators, full face, and suit or ventilated visor.

Breathing Apparatus (BA)


• Fresh air hose supplying clean air from uncontaminated source.
• Compressed air line apparatus, as line filtered half mask, full face or hoods used.

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• Self-contained breathing apparatus, air delivered from cylinders worn by user.


• Saudi Authority approved BA are detailed in F2501 (certificate of approval).
• Respirators or BA required for Hazardous Substances should be a type approved and
are listed in Saudi Authorities Regulations.

15.3.4 Hand Protection


Hand protection risk checklist:

• Cuts and abrasion.


• Infectious materials.
• Extremes of temperature, hot and cold.

Control measures:

Hand and arm protection can be provided by a number of different types of glove or
gauntlet.

The type will be decided by identification of the hazard and the resultant risk for example:

 Cut and abrasive resistant.


 Heat or cold resistant.
 Low vibration and impact resistant.

15.3.5 Foot Protection


Foot protection risk checklist:
• Cuts and abrasion.
• Solid materials.
• Extremes of electrical shocks.
Control measures:

Foot protection can be provided by Safety Shoes.

15.3.6 Ear Protection


Ear protection risk checklist:

• Exposure to high levels of continuous noise.

Control measures:
• Suitable ear defenders conforming to International Standards should be provided
when there is a risk of damage to hearing.
• Guidance on determining whether an environment is hazardous is contained within
the section on noise.

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15.3.7 Fall Protection


Fall protection, safety rescue equipment risk checklist:
• Falls from height.
• Exposure to noxious gases or oxygen deficient atmospheres. .
• Drowning.

Control measures:
When a working platform cannot be provided and where there is no facility to fix safety
nets or the rapid movement of work would not sensibly permit the use of other protective
measures then safety harnesses should be used where persons can fall more than 2
meters.

All harnesses should be in good condition and inspected prior to use.

Inertia reels may be used provided that the maximum free fall distances are not exceeded.

15.4 Harnesses
The following are the only type of harnesses permitted within the Company as classified in
the Saudi Authority Regulations:

Type C - Chest Harnesses

These are harnesses used in connection with safety lanyards for attachment to anchorage
points. They incorporate a chest belt with shoulder straps linked together by a strong fabric,
either at the front or rear, capable of providing support for the torso.

Type D - General Purposes Safety Harnesses

Incorporating thigh straps and shoulder straps used in conjunction with safety lanyards for
attachment to anchorage points. Harnesses may be built into lightweight carrier suits.

They are intended for use where freedom of movement is required but where the combined
effects of the position of the anchorage, the length of the lanyard, the attachment point on
the harness and the length of any extensible webbing limits the drop to a maximum of 2m.

Type E - Safety Rescue Harnesses

Are worn by persons working in confined spaces where there is a risk of being overcome by
noxious gases or fumes. These should be used in conjunction with rescue lines, to
international standards. Rescue harnesses although intended for withdrawal in the event of
an accident, are also intended for a maximum drop of 0.6 m.

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

LIST OF ABBREVIATIONS

SN ABBREVIATIONN EXPANSION
1 QMS QUALITY MANAGEMENT SYSTEEM
2 MR MANAGEMENT REPRESENTATIIVE
3 HSE HEALTH, SAFETY & ENVIRONMEENT
4 QP QUALITY POLICY
5 QO QUALITY OBJECTIVES
6 PO PROCESS OBJECTIVES
7 QA QUALITY ASSURANCE

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

AMENDMENT FOR MANUAL

 QMS Manual is divided into sections which are identified with Doc. No, Issue No,
Revision No., Effectively Date and Page No.

 Whenever any section undergoes a change, the revision number of that section is
incremented from 0 to 1.

 The Amendment record in the Manual will be updated with the revision.

 The control of this Manual is in accordance with the FATECO L.L.C. Control of Document
Procedure QP-001.

 The QMS Management Representative or designee will issue amendments to this


Manual.

 The QMS Manual controlled copies are issued as per the list of copyholders, by MR.
stamped as CONTROLLED COPY in RED.

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

TABLE OF CONTENTS

DESCRIPTION PAGE
1.0 INTRODUCTION…………………………………………………………………………………………………………………………… 5

1.1 Purpose…………………………………………………………………………………………………………………………... 5

1.2 Scope…………………………………………………………………………………………………………………………….... 5

2.0 DEFINITIONS & ABBREVIATIONS……………………………………………………………………………..………………….... 6

2.1 Definitions…………………………………………………………………………………………………….………………….... 6

2.2 Abbreviations…………………………………………………………………………………………..……………………..... 6

3.0 THE ‘FATECO L.L.C.’ ORGANIZATION…………………………………………………………………………………………….. 7

4.0 ROLES AND RESPONSIBILITIES…………………………………………………………………………………………………….... 7

4.1 Management Team………………………………………………………………………………………………………...... 7

4.2 The Management Representative and Quality Team……………………………………………………….... 8

4.3 FATECO L.L.C. Personnel…………………………………………………………………………………………………..... 8

4.3.1 Internal Auditors……………………………………………………………………………………………...... 8

5.0 ADMINISTRATION OF THE QUALITY MANAGEMENT SYSTEM………………………………………................. 9

5.1 Structure and Control of QMS Documentation…………………………………………………………………... 9

5.1.1 Document Control…………………………………………………………………………………………....... 9

5.1.2 Quality Records………………………………………………………………………………………………...... 10

5.2 Internal Communications…………………………………………………………………………………………………... 10

5.3 Resource Management………………………………………………………………………………….………………..... 11

5.4 Quality Planning……………………………………………………………………………………………………………...... 11

5.5 Measuring, Monitoring and Recording of Improvements………………………………………………….. 12

5.6 Internal Quality Audits……………………………………………………………………………………………………….. 12

5.7 Corrective/Preventive Action…………………………………………………………………………………………….. 12

5.8 Management Reviews…………………………………………………………………………………………………….... 13

5.9 Customer Focus……………………………………………………………………………………………………………...... 13

5.1 Operations and Service Control…………………………………………………………………………………………. 13

5.11 Customer Property………………………………………………………………………………………………………….... 13


13
5.12 Purchasing…………………………………………………………………………………………………………………….......

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DESCRIPTION PAGE

5.12.1 Verification at Suppliers’ Premises…………………………………………………………………... 14

5.12.2 Customer Verification at Suppliers Premises……………………………………………………. 14

5.12.3 Control of Supplier……………………………………..……………………………………………………. 14

5.13 Training………………………………………………………………………………………………………………………………. 14

5.14 Handling, Storage, Packaging and Delivery……………………………………………………………………….... 15

5.15 Inspection, Measuring and Test Equipment……………………………………………………………………….. 15

6.0 KEY PROCESSES………………………………………………………………………………………………………………………. 15

6.1 FATECO L.L.C. Process Flow Diagram…………………………………………………………………………….... 16

6.2 Contract Review………………………………………………………………………………………………………………… 17

6.3 Materials & Procurement………………………………………………………………………………………………….. 17

7.0 SUPPORT PROCESSES…………………………………………………………………………………………………………….. 18

7.1 Accounting/Finance…… ……………………………….…………………………………………………………………….. 18

7.2 Human Resources & Administration…………………………………………………………………………………... 19

8.0 QUALITY MANAGEMENT PROCESSES…………………………………………………………………………………….. 20

9.0 QUALITY PROCESSES MANAGEMENT………………………………………………………………………………........ 21

10.0 KEY PROCESSES MANAGEMENT…………………………………………………………………………………………............ 22

11.0 APPENDICES…………………………………………………………………………………………………............................ 23
11.1 Quality Policy………………………………………………………………………………………………………………...... 24

11.2 Organization Structure…………………………………………………………………………………………………....... 25

11.3 Process Maps and Process Interactions…………………………………………………………………………...... 26

11.4 Company Policy Statement…………………………………………………………………………………………......... 29

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1.0 INTRODUCTION

FATECO L.L.C. was established in 2012, to meet the growing demand for high performance
architectural aluminium windows and doors, as well as curtain walls. In the rapidly growing
Middle Eastern market, in particular the Kingdom of Saudi Arabia we are willing to achieve
substantial

growth and become one of the largest Facade supply and installation companies operating in
this field in the Middle East. We are expanding, diversifying, setting trends, and raising Quality
Standards to serve our customer’s needs and requirements.

FATECO is planning to be certified to ISO 9001: 2008 and ISO 9001 Customer Quality Mark (level
1). The Management Team is constantly evaluating and developing our Project Quality Plan and
Method Statements to keep pace with new development in technology. The management and
supervisor welcome all the customer to discuss their requirement in quality initiatives, analysis
to the Corporate Quality Manager.

Our engineering facility will be equipped with all the latest Microsoft, Primavera, AutoCAD and
STAAD software to meet the contractor’s and consultant’s requirements.

In order to maintain our good name for excellence of service and product range FATECO
continuously evaluates our products and output. Furthermore, we are constantly investing in
the latest technology, materials, machinery and fabrication techniques, thereby being able to
deliver state of the products as well as practical designs to our valued clients.

1.1 Purpose

The purpose of this quality manual is to clearly identify and describe the following:
• FATECO L.L.C. Organization
• Commitment to Customers, Quality and Continual Improvement
• Core and Supporting Business Processes
• The sequence and interaction between processes
• The methods for planning and controlling process activities and related documentation
• Responsibilities and Authorities
• Structure of Quality System Documentation
• Relevant ISO 9001 requirements
The manual is also designed to provide an introduction and reference for Customer,
Management and Staff.

1.2 Scope

The scope of the QMS is the Designing, Productions and Installing Services to Civil Construction
Projects.

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2.0 DEFINITIONS & ABBREVIATIONS

2.1 Definitions

Management Team General Manager, Deputy General Manager, Operations Manager,


Commercial Manager, Technical & Design Manager, Project Manager, Project Engineer,
Procurement Manager, Factory Manager, HR & Admin Manager, Planning Manager, Contracts
Manager& Management Representative.

2.2 Abbreviations

PO Process Objective MR Management Representative


AC Accountant CM Commercial Manager
QO Quality Objective PM Project Manager
M&P Materials & Procurement Manager PE Project Engineer
GM General Manager TM Technical Manager
HR & Human Resource & Administration
DGM Deputy General Manager
Admin Manager
OM Operations Manager

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3.0 FATECO L.L.C. ORGANIZATION

FATECO L.L.C. has an organization chart shows each personnel dealing with particular areas of
work and responsibility and is supported by the Management Team. Relevant procedures
outline the activities and processes for each area of work. FATECO L.L.C. maintains an
Organization chart, showing the company organization (Appendix-11.2).

4.0 ROLES & RESPONSIBILITIES

4.1 Management Team

The GM and his Management Team are responsible for the overall direction and management
of the Company. In relation to quality, they have key responsibilities for strategic development
of the QMS, policy and objectives, promotion of quality and participation in the conduct of
management review meetings.

The Management Team has prepared the FATECO L.L.C’s Quality Policy. The policy identifies the
Company’s commitment to excellence and to achieve continual improvement through setting
and achieving quality objectives. This policy is displayed throughout the company and is further
communicated to staff through regular quality awareness meetings. FATECO L.L.C. will continue
to establish Company objectives for quality. Quality and Process Objective Management
Programs
Describe the methods and responsibilities for achieving the QO’s and PO’s. Progress and status
of the programs are reviewed by the Management Team on a regular basis, mainly through the
Management Review Meetings, to ensure that the Programs remain effective in meeting the
objectives and fulfilling the commitments made in the Quality Policy.
Quality Management Review Meetings are held at planned interval at the discretion of the MR
or as necessary to review the continuing suitability of the policy, overall compliance with the
QMS and to ensure that the QMS remains effective in meeting Customer, Company and other
relevant requirements.

Customer feedback, resource requirements, audit results, non-conformance and


corrective/preventive action status, progress towards objectives, monitoring and measurement
data and potential improvements are among the topics for discussion.

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4.2 The Management Representative and Quality Team

The Management Representative has been assigned specific responsibility for ensuring that the
QMS is fully established, implemented and maintained. This responsibility includes:
• Running the internal audit program,
• Monitoring corrective and preventive action status
• Monitoring customer feedback and satisfaction levels
• Monitoring Quality Objective progress and status
• Collating management review information
• Highlighting any need for improvements to the QMS
• Promoting awareness of customer, statutory and regulatory requirements and the QMS
throughout the organization
• Liaising with internal and external parties on matters relating to quality
• Reporting to the GM on the overall performance of the QMS
MR has been appointed within the organization by GM for the role of Quality Management
Representative (QA&QC Manager). In the absence of the Management Representative, GM will
delegate the relevant responsibilities to other Manager.

4.3 FATECO L.L.C. Personnel

In order to ensure that the responsibilities and authorities within FATECO L.L.C. are clear and
understood, company procedures outline key and specific responsibilities and authorities
related to each process/area of work.
All staff is responsible for complying with the requirements of the quality policy, management
programs, procedures and other QMS documents. All FATECO L.L.C. staffs’ responsibilities are
clearly defined in their related job descriptions that are available in the working document.

4.3.1 Internal Auditors

Internal Auditors are assigned responsibility for audit preparation, conducting, reporting and
follow-up. In their role as an internal auditor they are responsible to the MR. Internal Auditors
are trained and perform audits as far as possible in areas independent of their area of work.

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5.0 ADMINISTRATION OF THE QUALITY MANAGEMENT SYSTEM

5.1 Structure and Control of QMS Documentation

5.1.1 Document Control

The preparation, review, approval and distribution of documents associated with the QMS are
managed by MR. Document Control made to ensure that the correct versions are available for
issue or use and to prevent the use of obsolete documents or incorrect information. Printed
documents are uncontrolled. Prior to distribution, documents are reviewed and approved to
ensure that they are fit for the intended use and any subsequent changes are also subject to a
revision, review and approval process.

In addition, FATECO L.L.C. applies controls to the receipt and distribution of relevant external
documents such as standards, industry codes, product specifications and safety literature. This
includes identifying the latest versions of documents and clearly marking obsolete documents
when retained for reference purposes.

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5.1.2 Quality Records

Information relating to the QMS is recorded in order to demonstrate conformance to specified

customer, process, product, appropriate legal and statutory or QMS requirements and to verify
effective operation of the QMS.

QP-002 of each of the QMS procedures lists the quality records associated with the process
described and also details storage location, retention time and method of disposal. Quality
records are maintained by the relevant personnel who store information in a manner that
prevents loss or damage and ensures information can be readily retrieved. Quality Records are
checked as part of the audit program and, where appropriate, quality record information will be
used to make improvements to the QMS.

Archived records are kept in the office until disposal after a specified retention time or as stated
in the project contract. Records are disposed of either by shredding or by internally reusing
documents for printing purposes following the screening of information for confidentiality.

5.2 Internal Communications

To ensure communications between the various staff regarding processes, products and the
effectiveness of the QMS, FATECO L.L.C. encourages ongoing informal communications along
with formal minutes of meetings and information exchanges, which regularly take place.

With regard to particular problems, product, process, contract and/or customer issues, formal
meetings are conducted at the appropriate level and actions/decisions recorded and
communicated.

Quality Management Review Meetings are used to discuss service, process and QMS matters.
Minutes of these meetings are prepared and distributed to attendees by MR.

Additional communication mechanisms for example: e-mail, fax, information sharing database
programs, and memos will be employed as appropriate

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5.3 Resource Management

Resource requirements (human, technological, support services, training, equipment, tools,


workspace) arising throughout the year are submitted for discussion to management. Managers
identify requirements for their areas of responsibility outlining staff training needs, equipment,
material and facility/maintenance requirements to fulfil their product and process activities.

Throughout FATECO L.L.C., staffs are recruited and assigned roles and responsibilities in
accordance with their qualifications, skills and experience. New staff undergoes an orientation
program, which includes quality awareness issues.

FATECO L.L.C. maintains relevant information relating to the qualifications and experience
(minimum requirements/competency) of each member of staff, as hard copies of CV’s
certificates etc.

Job Descriptions are used to define the minimum competency requirements of each post and
training needs are identified on an annual basis through an informal meeting with each member
of staff by HR & Admin Manager and Department Heads. Training is evaluated for effectiveness
and the results are used to determine future use of training providers, further training
requirements or requirements for modification of courses/materials or methods.

Work Environment and Infrastructure:

To provide a working environment, which is conducive to product/process efficiency, FATECO


L.L.C. manage factors such as noise, light, hygiene, dust, temperature, humidity, human factors,
as appropriate to each area of work.

FATECO L.L.C. provides adequate office facilities and sub-contractor competency along with any
hardware and software required in meeting service requirements. Maintenance of these
facilities includes regular pest control services and provision of fire fighting systems including
fire hoses, extinguishers and alarms.

5.4 Quality Planning

Each time a quality objective or process objective is established, a plan, which outlines the
resource requirements, tasks, responsibilities and timings, are prepared as a Management
Programme / Action Plan. The Quality Planning Procedure describes the planning for setting,
achieving and monitoring quality objectives and targets.

For each of the processes of the QMS, planning is an important role and is reflected in the
relevant procedures and work instructions.

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5.5 Measuring, Monitoring and Recording of Improvements

The management team identifies processes and characteristics that can be quantified and
monitored. The method of measuring and monitoring these processes is conducted in
accordance with Monitoring, Measuring, Analysis & Improvement Procedure and the
identification; basis of analysis, responsibilities and records used for collation of results is
documented on Monitoring & Measuring Tables. Collated data is used to demonstrate continual
improvement.

5.6 Internal Quality Audits

To check on the level of compliance, implementation and effectiveness of the QMS, FATECO
L.L.C. performs internal audits. Audits are scheduled throughout each year to cover the full
scope of the QMS. Auditors who have been trained conduct audits independent of their
particular areas of work and responsibility. The MR prepares the annual audit plan & schedule
and auditors are then required to arrange, conduct, report and follow-up on their assigned
audits.

Data is retained in the Quality Records. The results of audits are collated and reported by the
Management Representative for discussion and follow-up during Quality Management Review
Meetings to ensure any areas for concern or particular opportunities for improvement are
addressed.

The audit process is itself subject to auditing to ensure it remains effective in meeting the above
objectives. The audit process is fully defined in the Internal Quality Audit procedure.

5.7 Corrective/Preventive Action

FATECO L.L.C. will take corrective or preventive action in response to non-conformances


identified through internal/external audits, customer complaints and day-to-day operations and
management reviews.

The objective is to identify the root cause of the potential or actual problem and take action to
prevent it from occurring or recurring. Details of non-conformances, their causes and any
subsequent actions are maintained to build up data on problems and use this to identify areas
of concern and opportunities for improvement.

All staff are encouraged to highlight non-conformances to the MR. NCR/CA/PA Procedure
describes the corrective/preventive action process in more detail and makes reference to other
relevant documents, which deal with specific types of non-conformances.

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5.8 Management Reviews

The Management team to review the effectiveness of the QMS and to consider service and
process improvement initiatives and to identify and plan any required changes attends
scheduled Quality Management Review Meetings.

Management Review Procedure defines the Quality Management Review Process.

5.9 Customer Focus

Customer satisfaction is clearly linked to quality and the FATECO L.L.C. aim is to exceed
customer expectations. Through effective management and improvement of the quality
management system, FATECO L.L.C. focuses on customer requirements.

All staff within FATECO L.L.C. is aware of the importance of customer satisfaction, and work in
line with the QMS when dealing with customers at any level, including use of customer feedback
information and customer complaints in order to improve the quality of the business.

5.10 Operations and Service Control

FATECO L.L.C. plans and carries out Designing, Production and Installing Services to Civil
Construction projects industries under controlled conditions, including available information of
characteristics, work instructions, suitable equipment, measuring and monitoring devices,
implementation of measuring and monitoring and implementation of release, delivery and post
delivery activities.

Product validation is performed by adherence to the FATECO L.L.C. doc’s system database
containing all relevant specifications, codes, etc...

5.11 Customer Property

FATECO L.L.C. exercises care while in custody of customer property. This involves identification,
verification, protection and safeguarding. If customer property is damaged or lost, this is
reported to the customer and records are maintained.

5.12 Purchasing

In order to provide, control and monitor correct purchasing service, FATECO L.L.C. has
established documented procedure describing the system in details including responsibilities
and authorization mechanism.

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Purchasing documents contain data clearly describing the product ordered, including where
applicable, purchasing documents are reviewed and approved for adequacy of the specified
requirements prior to release.
5.12.1 Verification at Suppliers’ Premises

Where it is proposed to verify purchased product at the suppliers premises, verification


arrangements and the method of product release are specified in the purchasing documents.

5.12.2 Customer Verification at Suppliers Premises

Where specified in contract, the customer or representative is afforded the right to verify at the
supplier’s premises and at FATECO L.L.C. Premises that product conforms to specified
requirements.

5.12.3 Control of Suppliers

To ensure services of most suitable, appropriate and experienced suppliers, the following
criteria requirement of the service providers for inclusion in the approved list of suppliers.
• Suppliers are evaluated and selected on the basis of their ability to meet supply
requirements, including the quality system and specific quality requirements.
• The type and extent of control exercised over suppliers is defined. This is dependent on
the type of product / service, impact of supplier product on the quality of final product
and on the quality audit reports and other quality records of previously demonstrated
capability and performance.
• Quality records if available are established and maintained on acceptable suppliers.
• FATECO L.L.C. operates a rating system and each supplier is reviewed for performance
by involved staff. In cases where performance rating falls below the required standard and
request the implementation of suitable corrective measures. Should subsequent review of such
a suppliers/subcontractors performance prove that no improvement has been forthcoming then
that supplier/subcontractor will be graded as ‘X’’ on the ASL.

5.13 Training

External training courses and any seminars are organized with approval from the GM.
Department heads are responsible for identifying training needs. Personnel performing specific
assigned tasks are qualified on the basis of education, training and experience against the
position’s competence and qualifications specified in the job descriptions. Effectiveness of
training is determined by exam certification, interview and observation of performance. Training
needs are discussed and identified at the management review, and plans drawn up.

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5.14 Handling, Storage, Packaging and Delivery

Methods of handling products and equipment are provided to prevent deterioration.


Designated storage areas are used to prevent damage or deterioration pending use or delivery.
Appropriate methods for authorizing receipt and delivery are documented.

5.15 Inspection, Measuring and Test Equipment

All equipment used by FATECO L.L.C. to demonstrate conformance to client requirement are
calibrated, inspected and tested to a recognized standard to confirm accuracy. This includes:

• Identification, location, checks method, frequency, and the action taken after unsatisfactory
results.
• Ensuring equipment used is capable of required accuracy.
• Identification of equipment and calibration status.
• Ensuring handling, use and storage is suitable.

6.0 KEY PROCESS

The following section outlines the sequence of key processes and support processes, which are
carried out to provide FATECO L.L.C. specialized sourcing and purchasing services.

Each process includes the appropriate planning, identification/traceability, operation control,


and monitoring and verification/validation activities.

In keeping with the FATECO L.L.C. commitment to continual improvement, a method for
monitoring and/or measuring the relevant parameters of each product and key processes has
been identified and implemented. This includes determining suitable intervals and methods for
collating, analysing and reporting. The results are used to determine compliance and identify
opportunities for improvements to products, processes and the QMS itself.

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The following diagram shows the interaction and relation of FATECO L.L.C. core and support
processes.

6.1 FATECO L.L.C. Process Flow Chart

FATECO L.L.C. Overall Process Interactions, Refer FATECO Process maps and process
interactions.

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6.2 Contract Review

CM is responsible for the Company’s contract review and marketing activities.


The marketing function of the Company is done through a variety of ways:
• Exhibition at specific trade shows,
• Company literature,
• Company functions,
• Advertising in local and international journals,
• Any other standard marketing functions.

The sale work for the Company is done through:

Regular customer visits to inform our customer base of the products and services we can offer,
• The subsequent obtaining of suitable enquiries,
• The provision of timely and accurate quotations,
• Subsequent helpful follow up to ensure order where possible,
• The proper process of subsequent orders,
• The on-time delivery of services / goods wherever possible,
• To ensure customer satisfaction after service delivery

CM will be responsible for monitoring levels of Customer satisfaction and/or dissatisfaction,


through regular visits and feedback from visits. From this the Company’s performance can be
gauged. All other members of the Company, particularly the external/internal marketing /
technical team, have a responsibility to inform the need or reason for customer contact in this
respect.

Feedback is reported, reviewed and responded to an appropriate level. It is also used to


identify opportunities for improvement.

6.3 Materials & Procurement

FATECO L.L.C. Materials & Procurement process has two main functions, firstly to locate
materials required by internal & external customers, and secondly to negotiate prices and
arrange logistics / freighting requirements using safety oriented subcontractors. Goods /
services are delivered directly from principal supplier / source, or freighting agent’s location, to
the customer’s designated delivery point. The contractor performing the delivery is aware of
all health, safety, environmental and legal implications associated with moving, handling and
storing the goods.

The competency of the sub-contractor in performing his duties is overseen by FATECO L.L.C.
who accompanies all deliveries to the customer. Sub-contractors are audited and reviewed on

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a regular basis. Appropriate actions are taken if performance does not meet agreed standards.

At the time of delivery to customer’s site, all local safety, health and environmental
requirements will be complied with.

Purchasing Procedure – QP-003 describes these processes in more detail. In addition to this
process, the staffs are responsible for monitoring the selection and ongoing evaluation of most
suppliers and sub-contractors. Any Certification / Calibration / Test Certificates / Safety /
Toxicity documents are retained with the delivered goods.

7.0 SUPPORT PROCESS

The following activities provide the support processes necessary to FATECO L.L.C. to assist with
product realization.

7.1 Accounting

The Accounting department is responsible for all aspects of FATECO L.L.C. Financial process;
inputs are received from relevant FATECO L.L.C. staff as appropriate. Quotes and Purchase
Orders are checked against enquiry from customers and quotes sent to the Customers to
ensure correctness on product / service, Description and Price. P/O’s are verified against
Customers Purchase Orders and Quotations.

Invoices are raised to cover sales of all materials and services provided to the customers. This
is done with the cooperation of the Stores/Materials & Procurement departments. Payments
are received direct into Company’s Bank Account as transfers. Payment, Checks/Demand
Drafts received are deposited with the Banks.

Payments other than LCs are made either through Wire transfer of funds to the suppliers
account, Demand Draft or by Cheques. Office & Administration Expenses, includes Expenses
for Advertising, Audit Fees, Consulting fees, Office Expenses, Utility Bills, Printing, Stationery,
Postage, Courier, Rent for Office/Stores & Accommodation, Visa Expenses, Sponsorship &
Trade License fees, Insurance. The Accountant handles all petty cash payments and detailed
Statements of Petty cash payments are periodically submitted to the FC for approval. Letter Of
Credit for material to be purchased is raised by the Accountant according to the criteria
required by the supplier.

The handling of LC’s for the Accountant coordinates material sold. It is of vital importance that
the material is shipped within the time limits stated in the LC’s. Any extensions required are
brought to the attention of the Accountant for action.

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7.2 Human Resource & Administration

HR & Admin Manager deals with the provision of administration support services within
FATECO L.L.C. Administration Services include human resources (recruitment, policy
development, personnel files, terms & conditions, visas, schooling, housing, medical, etc).
The HR & Admin Manager also co-ordinates office maintenance requirements and
transportation of staff. Training records are dealt with by the HR & Admin Manager. The
training process begins with annual training requirements, individual requests for training or a
new recruit. The HR & Admin Manager organizes training internally or through an appropriate
external agency. They complete the process by evaluating the training given/received and
updating individual training records. Staff training records and job specification and
competency data is maintained.

All other daily administrative tasks, such as maintaining office stationary stock levels and
coordinating with office cleaning contractors etc., are the responsibility of the HR & Admin
department.

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8.0 QUALITY MANAGEMENT SYSTEM

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9.0 QUALITY PROCESSES MANAGEMENT

Process Process Inputs Process Outputs Control Criteria Inter-actions Responsible


Functions
Quality Policy - Quality Goals Understanding, communication & - Suitable to company’s scope - GM - GM
- Customer needs commitment to Policy of business
- Address current Quality
Objectives
Quality - Suggestions for continual Quality Objectives program and Quality Objectives program, - GM - GM
Objectives improvement continual improvement monitored and executed - All - MR
- Quality Policy - Departments
- Customer needs
Ensuring Customer Meeting reports Customer Satisfaction Maintain Customer satisfaction - Customer - Contract Review
Customer - Contract Review
Feedback

Internal Quality - Audit Plan - Audit findings - Conduct Audit as planned - MR - MR


Audits - Previous Audit NCRs - Corrective and preventive actions - Area of NCRs against previous - Departments
- Nomination of Auditors - Statistical Analysis Audit results
- Closing of Audits
Controlling Non- - Inspection request - Corrective and Preventive Action - Repair, Rework, inspection - MR - MR
conforming - Statistical Analysis re -inspection & approval - Materials &
Products Procurement

Control of - Identification of training - Trained personnel - To enhance the skill of trainee - HR & Admin - Managers
Training requirements - Training records to the appropriate level so that Manager
- Identification of Trainer all respective jobs & - Departmental
responsibilities can be carried Managers
out.

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10.0 KEY PROCESSES MANAGEMENT

Key Process Process Process Inputs Process Outputs Control Criteria Inter-actions Responsible
Objectives Functions
Contract - Adequate - Letter of Intent - Insurance - Contract Documents - Materials & - GM/OM/CM
Review Resources - Contract Agreement - Guarantees - Planning Schedule Procurement
- Change - Contract Documents - Procurement
Identifications - Clarifications requirements
- External original Doc.
Materials & Ensure Delivery - Specifications - Technical Data - Delivery note vs. PO - Stores - Stores In
Procurement to Plan and - Approval of Suppliers - Purchase Orders - Delivery time - Fin + Admin charge
Specification - Supplier documents - Supplier Product / - As specified in contract docs - Ext. Suppliers - Supplier
- Material approval service - Actual vs. Plan - Subcontracts - FC
- Transportation - Delivery - Timely delivery to Spec - M&P
Coordinator
Project To achieve - Planned schedule - Site working drawings - Approved inspection requests - Operation - OM
Planning & deliverable on - Contract changes - Test results - Specifications - Project - SPM / PM
Control schedule - Surveying data - Site activity execution - Actual vs. planned Management Team - PMT
- Equipment - Actual schedule - Changes in scope of work - Materials & - CMQ
- Inspection requirements - Procurement schedule Procurement
- Supply of material
Sub- - Effective - Sub-contract - Inspection results - Contract - Operations - OM
Contractors control - Inspections - Operations activity - Specifications - Sub-contractor - SPM
Control execution - Schedule representatives
Project Timely - As built drawings - Handing over certificate - Acceptance by the Client - Project team - SPM / PM
Handover Handover with - Applicable instruction - Final account - Schedule planned vs. actual - Client team - PM
minimum snags manuals - Release of retention - Specifications or Contract doc. - PE / QC Engr.
- Photographs money
- Site Clearing

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APPENDICES

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

APPENDIX 11.1 QUALITY POLICY

P.O. Box 3165, Riyadh 12842, K.S.A., Tel. no. 01-4762535, Fax no. 01-4762535, web www.fateco-ksa.com

QUALITY POLICY STATEMENT


We at FATECO are committed to,

 Use our expertise and passion in every area of activity including provision of Designing, Production and Installing the glass and

aluminium, steel structure industries in accordance with civil construction standards.

 FATECO strive as a team to pursue Customer Satisfaction.

 We do the best Quality from the first time.

 Monitor benchmark and continuously improve our business, services, organization and overall employee's performance.

 Substance and develop business growth and intellectual property.

 Abide by Statutory and Regulatory requirements related to our service activity.

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

APPENDIX 11.2 ORGANIZATION CHART

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

APPENDIX 11.3 PROCESS MAPS & INTERACTIONS

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

PROJECT EXECUTION

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

MATERIALS & PROCUREMENT

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08_ QUALITY MANAGEMENT SYSTEM MANUAL

APPENDIX 11.4 COMPANY POLICY STATEMENT

FATECO' quality policy in its strictest business sense is about producing and delivering accurate products. That means to fabricate and accomplish products true
to the requirements specified by FATECO or specified by the Customer.

The commitment of FATECO towards quality is profound as exhibited by its persistent pursuit to continually improve its quality system. The clear definition and
awareness of each process and interaction of activities throughout the organization were established to effectively assure and control the quality in all aspects of
our services.

This policy recognizes that everyone in the company has responsibilities to fulfill in achieving the quality and customer satisfaction of our products. That
prevention not detection is the right approach, and that quality system is adequately resourced with competent staff, suitable organization and better
production systems.

The Management of FATECO shall identify company’s objectives and shall regularly review performance towards the realization of the set objectives. The quality
system shall be reviewed periodically to ensure continuing suitability and effectiveness including, opportunities for continual improvement.

FATECO ensures that its services and products will obey not only to the specification of customer, but also to the specifications of FATECO as well as to related
International Standards.

It is FATECO vision to create an overall successful and profitable market leader operating in construction industry with a solid customer base and build upon our
technology, customer value and employee satisfaction. To participate in those fields of interest that offer opportunities for continuing growth and profitability.

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09_ Commercial & Approvals

COMMERCIAL LICENSES

Number 1010330518781
1.0 Industrial License
Year Registered 01.07.1433
‫ ترخيص اإلستثمار الصناعى‬Valid Until 22.06.1442
Registered at: SAGIA

Number 1010353576
2.0 Commercial Register
Year Registered 01.12.1433
‫ السجل التجاري‬Valid Until 22.06.1442
Registered at: Ministry of Commerce and
Industry, Riyadh
Number 101000294019
3.0 Chamber of Commerce and
Industry Membership Year Registered 28.11.2012
Certificate Valid Until 04.02.2021
Registered at: Riyadh Chamber of
‫عضىيت الغرفت التجاريت‬ Commerce and Industry

Number 42942
4.0 Municipality License for
FATECO Factory Year Registered 71.60.7341
Valid Until 71.60.7341
‫ رخصت البلديت لمصنع فاتيكى‬Registered at: Al Sulay Municipality, Riyadh
Number 160153
5.0 Dept. of Zakat & Income Tax
Certificate Year Registered 07.06.1434
Valid Until 30.04.2020
‫ شهادة الزكاة والدخل‬Registered at: Dept. of Zakat & Income Tax

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09_ Commercial & Approvals

COMMERCIAL REGISTER ‫السجل التجارى‬

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09_ Commercial & Approvals

MEMBERSHIP CERTIFICATE ‫شهادة عضوية الغرفة التجارية‬

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09_ Commercial & Approvals

ZAKAT & INCOME CERTIFICATE ‫شهادة الزكاة والدخل‬

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09_ Commercial & Approvals

ISO CERTIFICATE 9001:2008 ‫شهادة األيزو‬

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09_ Commercial & Approvals

GOVERNMENT APPOVALS ‫اإلعتمادات الحكومية‬

Ministry / Authority Approval ‫إعتماد‬ ‫ الهيئة‬/ ‫الوزارة‬

Ministry of Health Approved ‫معتمد‬ ‫إعتماد وزارة الصحة‬

Ministry of Justice Approved ‫معتمد‬ ‫إعتماد وزارة العدل‬

Ministry of Interiors Approved ‫معتمد‬ ‫إعتماد وزارة الداخلية‬

General Authority of Civil Aviation Approved ‫معتمد‬ ‫إعتماد الهيئة العامة الطيران المدني‬

Ministry of Defense Approved ‫معتمد‬ ‫إعتماد وزارة الدفاع‬

Ministry of National Guard Approved ‫معتمد‬ ‫إعتماد وزارة الحرس الوطني‬

Approved @ ‫معتمد فى‬


Ministry of Higher Education Al Majmaah ‫جامعة‬ ‫إعتماد وزارة التعليم العالى‬
University ‫المجمعة‬
Arriyadh Development Authority Approved ‫معتمد‬ ‫إعتماد الهيئة العليا لتطوير مدينة الرياض‬

Ministry of Water & Electricity Approved ‫معتمد‬ ‫إعتماد وزارة المياه والكهرباء‬

Ministry of Education Approved ‫معتمد‬ ‫إعتماد وزارة التربية والتعليم‬

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09_ Commercial & Approvals

Ministry of Health ‫إعتماد وزارة الصحة‬

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09_ Commercial & Approvals

Ministry of Justice ‫إعتماد وزارة العدل‬

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09_ Commercial & Approvals

Ministry of Interiors ‫إعتماد وزارة الداخلية‬

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09_ Commercial & Approvals

General Authority of Civil Aviation ‫إعتماد الهيئة العامة للطيران المدني‬

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09_ Commercial & Approvals

Ar-riyadh Development Authority ‫إعتماد الهيئة العليا لتطوير مدينة الرياض‬

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09_ Commercial & Approvals

REFERENCE LETTERS ‫خطابات اتمام االنجاز بالمشروعات‬

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