Task:

A. Introduce the severity and costs of the problem

Start, the pipeline company, is facing serious safety issues with hundreds of accidents
occurring each year. These accidents lead to high absenteeism, resulting in time loss,
low morale, inefficiency, reduced profits, and a decrease in the stock price. Media
reports about the company's lack of concern for its employees have had an extremely
negative impact on customers, shareholders, and employees alike.

B. Evaluate the potential benefits and disadvantages of each solution

proposed pros cons
solutions

The ● High reputation ● Expensive

International ● technical staff can ● low-level employees
School of undergo an intensive have no opportunity to
Industrial safety awareness course participate.
Engineering ● managers can train their
teams
● improved safety
conditions are expected.

Stanford, ● Experts can provide ● Expensive

Traynor & training for all
Weldon employees
Associates ● low-level employees can
communicate with
experts
● almost immediate results
and experts can speak/
express their opinions to
the media.

Safety ● can bring positive ● Relies on employees’

Charity publicity willingness to participate
Challenge ● very cost-effective in such a program
● there is no knowing how
long it might take to
improve conditions
C. Explain the criteria to help choose the best solution
criteria explanations

cost The cost of the solution is an important consideration factor.

Effectiveness: The solution must be able to effectively
improve the company's safety conditions.

time The implementation of the solution requires time, so the time

cost of implementing the solution needs to be considered.

employee Employee participation is the key to the success of the

participation solution

D. Decide which solution to adopt and briefly walk through the steps
After considering the above criteria, we have decided to adopt the solution proposed
by Stanford, Traynor & Weldon Associates.
a. First, we will negotiate with the company to determine the specific details of
the training program, ensure the training is properly carried out, and monitor
the results.
b. Then, we will also communicate with the media to inform them about the
measures we are taking to address the safety issues and reassure our customers
and shareholders that we are committed to improving safety conditions.
c. Finally, we will continue to evaluate the effectiveness of the program and
make adjustments as necessary