HOSPITAL APPOINTMENT SCHEDULER

RAJIV GANDHI INSTITUTE OF TECHNOLOGY

RAJIV GANDHI INSTITUTE OF TECHNOLOGY, GEC KOTTAYAM

March 30, 2023

March 30, 2023

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 TABLE OF CONTENT

1 INTRODUCTION

2 EXISTING SYSTEM

3 RELATED SYSTEM

4 GAP ANALYSIS

5 PROPOSED SYSTEM

6 REQUIREMENT

7 CONCLUSION

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 INTRODUCTION

A hospital appointment scheduler web application is a software

system that allows patients to schedule appointments with healthcare
providers online.
This system enables patients to view the available appointment slots
and select the one that suits their schedule. They can also cancel or
reschedule appointments if needed.

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 Existing Systems
manual

Current appointment scheduling systems in hospitals are often

paper-based or spreadsheet-based.
These systems can be time-consuming and prone to errors, as they
rely on manual data entry and management.
Patients often have to wait for long periods of time to schedule
appointments, and there may be delays in rescheduling or
cancellations.
The paper-based systems can be difficult to manage and organize,
leading to lost or misplaced patient data.
In some cases, patients may need to physically visit the hospital or
clinic to schedule appointments, which can be inconvenient and
time-consuming.
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 Related Systems
E health kerala

Provided by government of kerala

visualised slot booking
only for government hospitals
only available for general op
doesn’t manage crowd
no cancelation and rescheduling of appoinments

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 GAP ANALYSIS
Disadvantages of Current System

The current paper-based or spreadsheet-based appointment

scheduling systems are prone to errors and may lead to lost or
misplaced patient data, which can be detrimental to patient care.
may have to wait for long periods of time to schedule appointments,
which can result in dissatisfaction and decreased patient engagement
with the healthcare system.
The current systems may not be easily scalable or adaptable to
changes in the healthcare system, such as the addition of new services
or the expansion of facilities.
Overall, the current appointment scheduling systems in hospitals are
inefficient, prone to errors, and may lead to decreased patient
satisfaction and engagement with the healthcare system.
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 GAP ANALYSIS
Disadvantages of Related System

The related appointment scheduling systems in use in many hospitals

and healthcare facilities have several disadvantages, including long
waiting times for patients and inefficiencies in the scheduling process.
The systems may have poor user interface design, making it difficult
for medical staff to use and navigate the system effectively.
No proper crowd management.
No options to meet with the doctors they prefer.
No priority available

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 PROPOSED SYSTEM
Problem Statement

The current appointment scheduling systems in hospitals are inefficient

and prone to errors, which can lead to lost or misplaced patient data,
delays in scheduling, and decreased patient satisfaction.
Patients may have to wait for long periods of time to schedule
appointments, which can lead to dissatisfaction and decreased engagement
with the healthcare system.
The current systems may not provide real-time information about
appointment availability, making it difficult for patients to schedule
appointments at their convenience and leading to a backlog of
appointments.
The current systems may not be easily scalable or adaptable to changes in
the healthcare system, such as the addition of new services or the
expansion of facilities.

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 REQUIREMENT ANALYSIS
Getting the user’s perspective on the isuue

From personal experience:

Waiting in a queue under the current system can be irritating and
exhausting, adding to the burden of illness. Additionally, it can be
difficult to maintain accurate medical history records

Outcome:
Implementing an efficient appointment system can significantly reduce
waiting times in hospitals, improving the overall patient experience.
Furthermore, this system should include a secure and reliable method
for storing patients’ medical histories, allowing for quick and easy
access to vital health information

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 REQUIREMENT ANALYSIS
Functional Requirements

Verification of patient, hospital, and doctor identities.

Login and dashboard for all users.
Visualized slots for selection.
Notification system.
Updating appointment history of users.
Frequent time-based updates for consulting with the doctor.

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 REQUIREMENT ANALYSIS
Non Functional Requirements

Performance - Light Design and fast performance for seamless UI/UX

Security - Secure Login. Password Protection, User permissions.
Maintainability - easy-to-maintain readable code. Easy updation, bug
fixing
Version Control Documentation
Browser Compatibility
Platform independent

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 EXTERNAL INTERFACE REQUIREMENTS
HARDWARE AND SOFTWARE REQUIREMENTS

Minimum System Requirements for running a modern web application

are :
Stable Internet Connection
At least 512MB RAM
Pentium 4 Or Higher Processor with SSE2 support
At least 200 MB of Storage space

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 EXTERNAL INTERFACE REQUIREMENTS
HARDWARE REQUIREMENTS contd

SUPPORTED DEVICE TYPES

Desktop/Laptop Computers:
Microsoft Windows 7 or later
macOS High Sierra 10.13 or later
Linux 64-bit Ubuntu 18.04+, Debian 10+ or Fedora Linux 32
Handheld devices:
IOS 8.0+/Android 7.0 Nougat or later

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 OTHER NON FUNCTIONAL REQUIREMENTS
SECURITY REQUIREMENTS

Only authorized users with valid login credentials can view and edit
the system
Using the HTTPS module, communication is done over a secure
channel with the client
Transport Layer Security (TLS) ensures that the connection between
client and server is always secure, and it is the next progression from
SSL
Information is encrypted before tranmission and decrypted at
the receiving end
TLS and encryption deter common and easy hacks such as packet
sniffing and man-in-the-middle attacks

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 OTHER NON FUNCTIONAL REQUIREMENTS
PERFORMANCE REQUIREMENTS

Fast processing of request

Static Requirements : do not impose any constraints on the execution
characteristics of the system.
1) Number of Terminals
2) Number of Users

Dynamic Requirements : specify constraints on the execution

characteristics of the system.
Low Response time
Precise and quick transactions
High throughput

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 SOFTWARE QUALITY ATTRIBUTES

Reliability : Reliable when connection with server is secure and good

Availability : Available whenever there is internet connection

Maintainability : Database backups are available

Portability : Web based application, so platform independent and

independent of operating system

Security : Secure since only authorized users with valid login

credentials can view and edit the system

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 CONCLUSION

The software should have a verification system to ensure the identities

of patients, hospitals, and doctors.
The software should provide a login and dashboard for all users,
including patients, hospitals, and doctors.
The software should offer a visualized slot selection system for
patients to choose their preferred appointment times.
The software should have a notification system that sends reminders
and updates to patients, hospitals, and doctors.
The software should update the appointment history of users,
including past and upcoming appointments.
The software should have frequent time-based updates to facilitate
doctor consultations.
Overall, the hospital appointment scheduler software should be
user-friendly, efficient, and reliable to ensure a smooth and organized
scheduling process for patients, hospitals, and doctors. March 30, 2023
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 T HAN KY OU

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