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Global Document Control: Document Number 00-QS60-1000-003 Document Title Workmanship Standards For System Integra
Global Document Control: Document Number 00-QS60-1000-003 Document Title Workmanship Standards For System Integra
Global Document Control: Document Number 00-QS60-1000-003 Document Title Workmanship Standards For System Integra
Document Information
Revision N Document Type 60-SPECIFICATION
Status RELEASED Previous
Document
Date Information
Release Date 19 APR 2016
Notes
Approver(S) Designation
Clint Belinsky Vice President Global Quality
Francisco Valerio Global Quality Director
Distribution List
Global Document Control Distribution
1. Purpose
1.1 To define the specifications used in the assembly and inspection processes for integrated system
assemblies.
1.2 This document is designed to allow efficient manufacturability and support high reliability of all
product assembled by Jabil.
1.3 This document provides guidance for engineers when setting requirements for assemblies,
inspection criteria. This document only provides guidance and the engineers need to make
determination depending on the types of assemblies to be inspected.
2. Scope
2.1 This workmanship standard applies to products manufactured by Jabil and is to be used in lieu of,
or in addition to any customer (agreed upon) workmanship standards.
2.2 In any case of a conflict between this specification and customer requirements, assembly
drawings, or references cited herein, customer requirement or Site Regulation Requirement will
take precedence over this procedure and site to ensure full compliance.
2.3 This procedure is still in effect on any area that is not covered by customer requirement. The
implementation and compliance is mandatory.
3. Definitions/ Terminology
3.1 Burr: A think ridge or area of roughness. Often sharp enough to cut or cause discomfort when
touched inadvertently.
3.2 Blister: An irregularity on a painted or plated surface where the painting (plating) becomes
detached or raised from the surface to which it is applied.
3.3 Blush: Discoloration or change in gloss. Generally occurring at gate locations or abrupt changes
in wall thickness.
3.4 Contamination: Any unintended foreign substance in the coating or on the surface.
3.5 Corrosion: Discolored foreign matter due to oxidation. Corrosion spreads and often will weaken
the affected part.
Documentation Category Mandatory
Document Scope EMS
Site Category Manufacturing, Design engineering
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3.6 Cut-off Rise: Sheared edges of a part that show a loss of adhesion to the applied coating.
3.7 Dent: A depression or hollow caused by impact or pressure.
3.8 Discoloration: Variation in the color or hue.
3.9 Flash: Excess material on a plastic part around the area of the mold parting line or insert.
3.10 Flooding: Excess paint buildup. Flooding causes areas between texture peaks to fill and become
smooth, which may affect form, fit or cosmetic appearance of the part.
3.11 Foreign Material: Any material inclusion (e.g. hair, lint, dust specks, etc) not a normal
component of the part.
3.12 Gate: Point(s) at which plastic is introduced into the mold.
3.13 Knit/Witness Line: Where two (2) or more fronts of molten plastic converge. Also known as
“flow lines”.
3.14 Marks: Pits, sanding or other imperfections in the base material that remains visible after coating.
3.15 Orange Peel: Continuous dimpling or pebbly effect on a painted surface other than the expected
texture of the material or paint.
3.16 Overlap: Spatial interference between two (2) mated parts that should be flush.
3.17 Phantom Scratch: For painted parts, scratches that are shallow (does not expose base material)
and can only be seen by manipulating the part and spending more time to view/inspect.
3.18 Pinhole: Small areas on a surface that were not wetted during pad printing (or plating). A void
in painting or plating finish.
3.19 Scratch: A surface mark characterized by its length and width and having some depth (typically
tactile).
3.20 Sink: Surface depression caused by non uniform material solidification and shrinkage. Most often
noted at the interface between differing wall thickness.
3.21 Sliver: A thin strip of string of material found at the edge of a surface. Normally longer and
thinner than a burr.
3.22 Splay: Light splash marks on the surface of bare plastic.
3.23 Streaking: A line, mark or smear differentiated by color or texture from its surroundings.
3.24 Warp: Bow or twist of the surface(s), deviation from being flat.
4. Responsibilities
4.1 The VP of Global Quality is responsible for the approval and maintenance of this document.
4.2 The Operations Manager defined as the “Top Management” for a site, ensures this process is
implemented and executed at their site when applicable.
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4.3 The site Quality Manager ensures this process is effectively implemented into quality and
manufacturing processes at their site.
5. Documents
5.1 Jabil Quality Manual – 00-QS10-4220-100
6. Process
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Class 1 Surface – Approximately 10 seconds at 18” distance. Rotate the part to the left and right along
the vertical.
I. Class 2 Surface – Approximately 5 seconds at 20” distance. Do not rotate the part.
II. Class 3 Surface – Approximately 3 seconds at 24” distance. Do not rotate the part.
III. Class 4 Surface – Approximately 2 seconds at 24” distance. Do not rotate the part.
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Lighting requirements: Surfaces should be inspected under uniform, non directional normal diffused
light (white fluorescent); this is intended to represent average daylight with reference to latest IPC-610
and ISO 8995 standard requirement for lighting specification.
Illuminance is measured by a luxmeter, which is a handy instrument with a sensor. The lighting
measurement should be taken at the height where the unit is being inspected.
Parts shall not be manipulated to reflect a single light source in order to accentuate surface flaws.
It is recommended to have and inspection table surface made of a non-reflective color to avoid twilight
conditions.
Preferred: Black rubber mat
Acceptable: Dark blue rubber mat
Not recommended: Light color table surfaces e.g. white, yellow, metallic. Reflective light colored
surfaces eliminate or accentuate surface flaws.
NOTE: It is strongly recommended that all teams inspecting parts are trained to the specific application,
and finally attribute Gauge R&Rs are performed to gauge the effectiveness of the training.
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Acc.- <= Five (5) Acc.- = Six (6) pinholes Acc.- = Five (5) Acc.- Allowable if not
pinholes or flaws with or flaws with max. pinholes or flaws with affecting Form, Fit &
Pad or Silk
max. Diameter Diameter 0.010" (0.25 max. Diameter 0.020" Function.
Screen 0.010" (0.25 mm) 1 mm) 1 flaw per character (0.5 mm) 2 flaws per
Printing flaw per character max character max PI.- Allowable if not
max affecting Form, Fit &
PI.- <= Eight (8) PI.- <= Eight (8) Function.
PI.- = Six (6) pinholes or flaws with pinholes or flaws with
pinholes or flaws with max. Diameter 0.010" – max. Diameter 0.020" Rej.- If exceeds PI
max. Diameter (0.25 mm) 1 flaw per (0.5 mm) 2 flaws per conditions.
0.010" (0.25 mm) 1 character max character max
flaw per character
max Rej,.- If exceeds PI Rej,.- If exceeds PI
conditions. conditions.
Rej,.- If exceeds PI
conditions
None Acc.- Max of two(2) Acc.- Allowable if not Acc.- Allowable if not
Streaking, 0.020" (0.50 mm) wide affecting Form, Fit & affecting Form, Fit &
Marks and 0.050" (1.27 mm) Function. Function.
long & if exist a MIN of 1
inch distance in between PI.- Allowable if not PI.- Allowable if not
into 16 sq inches or affecting Form, Fit & affecting Form, Fit &
greater. Function. Function.
Customer feedback or
PI.- Four (4) 0.020" signed samples. Rej.- If exceeds PI
(0.50 mm) wide and conditions.
0.050" (1.27 mm) long Rej.- If exceeds PI
& if exist a MIN of 1 inch conditions.
distance in between into
16 sq inches or greater.
Rej.- If exceeds PI
conditions.
None Acc.- Allowable if during Acc.- Allowable if not Acc.- Allowable if not
Flooding normal user position is affecting Form, Fit & affecting Form, Fit &
not noticeable and Form, Function. Function.
Fit & Function are not
affected. PI.- Allowable if not PI.- Allowable if not
affecting Form, Fit & affecting Form, Fit &
PI.- Same as above. Function. Function.
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None Acc.- Max of two(2) Acc.- Max of two(4) Acc.- Allowable if not
Blistering 0.020" (0.50 mm) 0.020" (0.50 mm) affecting Form, Fit &
diameter & if exist a MIN diameter & if exist a Function.
of 1 inch distance in MIN of 1 inch distance
between into 16 sq inches in between into 16 sq PI.- Allowable if not
or greater. inches or greater. affecting Form, Fit &
Function.
PI.- Four (4) 0.010" PI.- Six (6) 0.010"
diameter & if exist a MIN diameter & if exist a Rej.- If exceeds PI
of 1 inch distance in MIN of 1 inch distance conditions.
between into 16 sq inches in between into 16 sq
or greater. inches or greater.
PI.- = 0.25" (6.35 mm) in PI.- = Unless within PI.- Allowable if not
length or width , 2 defect 0.7" (17.78 mm) of affecting Form, Fit &
allowed per surface surface edge. Function.
None Acc.- = Two (2) of Acc.- = Three (3) of Acc.- Allowable if not
Non uniform Diameter no larger than Diameter no larger than affecting Form, Fit &
coverage 0.039" (1.0 mm). in an 0.039" (1.0 mm). in an Function.
area of 16 sq in. area of 16 sq in.
PI.- Allowable if not
PI.- = Three (3) of PI.- = Four (4) of affecting Form, Fit &
Diameter no larger than Diameter no larger than Function.
0.039" (1.0 mm). in an 0.039" (1.0 mm). in an
area of 16 sq in. area of 16 sq in. Rej.- If exceeds PI
conditions.
Rej,.- If exceeds PI Rej,.- If exceeds PI
conditions. conditions.
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Acc = Accepted
PI= Process indicator, OK for production but requires supplier action
REJ= Reject, not OK for production. Requires 8D report from supplier
Note: If a part surface is class 4, flaws exceeding those allowed under class 3 are permitted; however, when
viewed at the specified time and distance, the flaws must not be so obvious as to suggest inferior workmanship
or processing.
Nomenclature
Pad printed characters shall be completely legible and shall not exhibit fuzziness from the
inspection distance.
Labels and logos must be free of tears, uneven trim and peeling. Edges of the labels and logos shall
be installed parallel to the edges of the surface on which they are applied. If labels or logos are
installed in a depression, the label or logo should be visibly parallel to the edges of the depression.
Cracks and / or Rust are not acceptable under any circumstances
All surfaces must be free of dirt, grime, grease, oil, and other contaminates. Also, all parts must be
free of entrapped solutions around hardware or in gaps, openings, or blind areas.
Color shall be visibly consistent over all Class 1 and 2 surfaces when matched against an approved
color sample. Color on all surfaces shall not deviate more than +/-0.5 delta E from the Master Color
Chip when measured using a colorimeter or similar device.
No visible paint touch-up will be allowed on Class 1 surfaces. The maximum allowable touch-up for
Class 2 surfaces will be two (2) areas 0.25”/6.35mm square each. Class 3 surface touch-ups will be
allowed for four (4) areas of 0.50”/12.70mm square each. Touch-ups are allowed on any Class 4
surface if they do not affect Form, Fit, or Function. In all instances, the touch-up areas will be
consistent with the original texture on the remaining surface.
Roughness None One (1) defect per surface Allowed on <=10% of Allowable if not
with Max diameter 0.01” surface area. affecting Form, Fit, or
/0.25mm Function.
Roughness
height<0.002”/.05mm
Pinholes None None One (1) defect per surface. Allowable if not
affecting Form, Fit, or
Function.
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Max. diameter
0.01”/0.25mm
Note: In all specifications in Table II, excluding Plating thickness requirements, the defects listed as
staining, discoloration, roughness and pinholes may be acceptable if the finished surface meets the
specification. In all instances, a Jabil representative must authorize these conditions before the supplier
moves product to the next process.
Specks Max diameter Max diameter 0.01” Max diameter 0.020”/ Allowable if not affecting
0.003”/0.076mm and one /0.25mm 0.5mm Form, Fit, or
(1) per surface
No closer than 1” between No closer than 1” between Function
any two (2) any two (2)
Finish Must be visibly uniform over Must be visibly uniform over Must be visibly uniform over Allowable if not affecting
entire surface entire surface entire surface Form, Fit, or Function
Warp Bow / Twist <=0.1” Bow / Twist <=0.1” Bow / Twist <=0.1” Allowable if not affecting
/2.54mm per unit surface /2.54mm per unit surface /2.54mm per unit surface Form, Fit, or Function
area. 0.01 /0.25mm per 5 area. 0.01/0.25mm per 5 area. 0.01/0.25mm per 5
linear inches/127mm. linear inches/127mm. linear inches/127mm.
Gate Trim Max height 0.004” /0.10mm Max height 0.010”/0.25mm Max height 0.010”/0.25mm Allowable if not affecting
above surface above surface above surface Form, Fit, or Function
Scratches Max length 0.1” /2.54mm Max length 0.2”/5.08mm Max length 0.8”/20.32mm Allowable if not affecting
Form, Fit, or Function
Max depth 0.010” /0.25mm Max depth 0.020”/0.5mm Max depth 0.030”/0.76mm
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Note: If a part is in class 4 surface, flaws exceeding those allowed under class 2 or class 3 are permitted;
however, when viewed at the specified time and distance, flaws must not be so obvious as to suggest
inferior workmanship or processing.
Flaws per Class 1 Surface Class 2 Surface Class 3 Surface Class 4 Surface
surface
Cracks (Max. None Four Four See Note
50% of Max. Dimension 1.5mm Max. Dimension: 3.2mm
material (0.06”) (0.13”)
thickness)
Discoloration Two Two Four See Note
Max. Dimension: 0.5mm Max Dimension: Max Dimension: 3.2mm
(0.02”) 2.3mm(0.09”) (0.13”)
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Notes: Sheet Metal Parts is referring to those pre-plated sheet metal with no-plating after trimmed and
formed.
If a part is in class 4 surface, flaws exceeding those allowed under class 2 or class 3 are permitted;
however, when viewed at the specified time and distance, flaws must not be so obvious as to suggest
inferior workmanship or processing.
Flaws per Class 1 Surface Class 2 Surface Class 3 Surface Class 4 Surface
surface
Contaminants None None None None
Note: If a part is in class 4 surface, flaws exceeding those allowed under class 3 are permitted; however,
when viewed at the specified time and distance, flaws must not be so obvious as to suggest inferior
workmanship or processing.
Documentation Category Mandatory
Document Scope EMS
Site Category Manufacturing, Design engineering
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Note: If a part is in class 4 surface, flaws exceeding those allowed under class 3 are permitted; however,
when viewed at the specified time and distance, flaws must not be so obvious as to suggest inferior
workmanship or processing.
All parts will be packaged such that no damage will occur during storage and shipment.
When applicable, parts shall be individually wrapped or posses suitable separation from adjacent parts to
prevent damage to the finish or other parts (studs, standoffs, etc.)
Improper or otherwise inadequate packaging shall be cause for rejection.
The term "form (hardware), fit and function", sometimes called F3 or FFF, in
the manufacturing and technology industries is a description of an item's identifying characteristics. If the
specifications, or criteria, for form, fit and function of a particular item are met, then the item may generally be
considered interchangeable with other items with the same requirements.
The assessment of impact on form, fit, and function is commonly used to determine if a proposed
change to a part will be "minor", that is, it has no impact on the form, fit, and function, or "major", that
is, it does impact the form, fit, and function.
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Fit
The ability of an item to physically interface or interconnect with or become an integral part of another
item or assembly. This relates to the associability of the part in relation to the assembly, or to other
parts, and includes tolerances.
Alignment – unless otherwise specified on assembly drawings, gaps and overlaps shall be governed
by the following criteria:
On mated or overlapping surfaces, less than three (3) inches long, the distance between two
(2) mated or overlapping edges may not vary by more than 25% over the entire edge. For
example, if the largest gap over the length of two (2) parallel (mated) surfaces is 0.02”/
0.5mm the minimum allowable gap over the length of that edge is 0.015”/.38mm.
On mated or overlapping surfaces greater than or equal to three (3) inches/76mm long, the
distance between two (2) mated or overlapping edges may not be very by more than 50%
over the entire edge. For example, if the largest gap over the length of two parallel (mated)
surfaces is 0.02 inches/ 0.5mm, the minimum allowable gap over the length of that edge is
0.1 inch/2.54mm.
Inset gaps between piece parts shall not exceed nominal design +/- 10%. The inset gap is
the distance between a door and the inner surface of the adjoining or mated piece.
After full engagement of removable inserts (i.e., battery pack, removable hard disk drive,
etc.) exterior surfaces shall be flush within 0.02”/ 0.5mm.
Bow or twist of subassemblies and / or finished assembly shall not exceed 0.015 inches/0.38
mm per 5 inches of linear surface area and shall not exceed 0.150 inches/3.81 mm total. In
all situations where the final form, fit, functions is altered, this bow / twist/ specifications is
not applicable.
Function
The action[s] that an item is designed to perform. This is the reason for the item's existence, which also
includes secondary applications.
Moving Parts – Keyboard keys, operational buttons, and switches, ejectors, track balls, etc., shall move
in their intended directions freely without sticking, squeaking, or hanging up. Keys shall not be able to
dislodge from their intended positions during the course of normal operation.
Doors – All “swinging” doors shall be able to open and close freely without sticking, squeaking, or hanging
up. All spring-loaded doors shall return to the closed position without force. When doors are designed
to snap shut, they shall not open unintentionally.
Hinges – Hinges shall not squeak during normal operation. Hinges should be able to be operated using
uniform force throughout the intended range of motion.
Note: When hinges are used in a notebook assembly, they shall provide at least enough
resistance so that when the top bezel (containing the LCD) is lifted to a 45 degree angle from
horizontal and released, it remains when released. The hinges are unacceptable if the bezel falls
in contact with the keyboard assembly when the top bezel is released at 45 degrees.
Latches – Latches shall move freely in their intended directions without sticking or hanging up. All latches
must adequately serve their functional purposes during the course of normal operation. Latches shall not
be able to be dislodged from their intended positions during the course of normal operation.
Inserts – Inserts (i.e., battery packs, disks, PCMCIA cards, etc.) must slide in and out of their respective
slots without excessive force. They shall move freely in their intended directions without sticking or
hanging up. Once in the assembly, the insert shall not rock, wiggle, or move in any direction other than
that of its intended use.
Documentation Category Mandatory
Document Scope EMS
Site Category Manufacturing, Design engineering
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Snaps – Where snaps are used to mate parts, the snaps shall function well enough so that the parameters
set forth alignment are not violated. Broken or bent snaps that in any way may affect the alignment of
the parts are unacceptable.
Form (Hardware)
The shape, size, dimensions, mass and/or other visual parameters which uniquely characterize an item.
This defines the "look" of the part or item. Sometimes weight, balance and center of mass are
considerations in 'form'. Color is not generally considered in 'form', except when it has a specific
functional meaning.
Torque
Refer to appropriate assembly drawings for specific torque values. Nut-bolt assemblies, screw, etc. shall
be firmly mounted so that there is no movement between parts.
Assembly
Screws – All screws shall meet or exceed their minimum torque requirements. The bottom surface of
the screw head shall be in contact with the material to which it is mounted. The top surface of any
countersunk flat head screw shall be flush or below the material to which it is mounted. The angle that
the screw enters the supporting material shall be the same as the angle of the countersink in the
supporting material. The top surface of a flat head screw shall be parallel to the surface of the supporting
material. Similarly, the bottom surface of a round head screw shall be parallel to the surface of the
supporting material.
Rivets – Mated parts must be flush at the rivet. The bottom surface of the rivet head must be flush and
parallel to the supporting material. Cracks extending through to the edge are unacceptable. One crack
per quadrant is acceptable. Rivets must be seated firmly and be unable to spin.
Countersunk holes- The angle of the countersunk edges must correspond to the engineering drawing.
Countersunk holes must be free of burrs, flash, or other material residue.
Washers - Cracks, chips, or other damages caused by washers to an exterior surface are unacceptable.
Rubber inserts - Where specified on the assembly drawings, rubber stoppers, or “feet” may be used for
cushioning or cosmetic purposes. The rubber inserts shall be firmly attached to the supporting surface
in such a way that they are unable to be dislodged during normal operation of the assembly. When
rubber inserts are used as “feet” or for cushioning purposes, they must provide a stable, even platform
on which the assembly or sub-assembly rests squarely. Rubber inserts shall be positioned as marked on
the assembly drawings.
Cable connectors - All cable connections will be fully engaged and not skewed.
All finished products will be clean, free of dust and have all fingerprints or smudges removed prior to
shipment.
7. Records
8. Revisions History & Change Details: Go back to cover page – click HERE
Documentation Category Mandatory
Document Scope EMS
Site Category Manufacturing, Design engineering
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