Professional Documents
Culture Documents
Project Report
Project Report
Project Report
REPORT
ON "STUDYOF BLOGGING
STRATEGIES DIGITAL
MARKETING”
Submitted
to
KAPURTHAL
A
I.K GUJRAL PUNJAB TECHNICAL
UNIVERSITY
KAPURTHALA In partial fulfillment
of the requirement for
the award of degree of Master of
Business Administration (MBA)
Submitted by
Jasmeen Kaur
Sandhu Roll No.
1913518
harma
GEDUPON
DEPARTMENT OF MANAGEMENT ST. SOLIDER
INSITIUTE OF ENGINNERING & TECHNOLOGY
JALANDHAR
(BATCH 2019-
2021)
TABLE OF
CONTENTS
-
iv
PAG E NO.
Certifiente by Guide Student
Declaration Faculty
Declaration Acknowledgment
CHAPTER NO.
CHAPTER TITLE Introduction of company
Services provided by company Introduction of Digital Marketing Need. Scope and
Objectives of Digital Marketing Types of Digital Marketing
Literature Review Objectives of Research Research
Methodology
• Research Design Descriptive. Keyword Planner Various techniques of Digital
Marketing Implement the SEO Technique
1-5
8 - 20
21-32
33
34
35 - 36
37 - 46
Blogging
• Blog Structure
• Definition of Blogging My Research Work on
Blogging (My Fashion Shades)
Blogger Statics
Blogger
Pages
• Blogger Layout
• Blogger Theme
• Blogger Settings
47-57
Result of Blogging
Social Media
Marketing
• Facebook Marketing Findings and Result
Plagiarism
10
11
Conclusion
.
58 59-
60
61 62 -
71
72
Questionnaire
References and
Bibliography
STUDENT DECLARATION
1. Jasmeen Kaur Sandhu, hereby declare that I have under one my summer training on Digital
Marketing at Intershala" From 1 June 2020 13th July 2020. I have completed are search
project titled "Study of Blogeing Stratehics under the guidance of Mrs.
Anchal Sharma
Further. I hereby confirm that the work presented here in is genuine and original and his por been
published elsewhere.
Jasmeen Kaur Sandhu
1913518
FACULTY DECLARATION
I here by declare that the student of MBA SEM has undergone her six weeks summer
training under my periodic guidance on the Project Study of Blogging Strategies
Further. I hereby declare that the student was periodically in touch with me during her
training period and the work done by student is genuine & original.
Anchal Sharma
(Signature of Supervisor)
NEED OF DIGITAL MARKETING
Why is digital marketing important? Each company will have different specific goals in mind.
but most are trying to achieve growth by reaching more consumers and convincing them to
purchase. To do this effectively. You have to take advantage of all the most valuable marketing
resources and technologies, and in the modern world, the internet tops that list. This
makes
marketing for businesses:
every business in need of digital marketing. It's necessary you understand the benefits
of digital
1. Affordability
Digital marketing is considerably less expensive than other marketing methods. Specific
prices
Vary based on what you're doing but ad spend tends to be lower than other forms of
marketing.
2. Mobile Access
You may not know this but 77% of American adults own a smartphone and are likely to
use
that smartphone or another mobile device for news, social networking, and countless
other
activities. Digital marketing helps you reach them while they're doing this. With
remarketing
ads, email and text marketing, and social media - you can be in front of your audience while
they use many different apps on their mobile phones.
3. Flexibility
There are many forms and uses of high quality digital marketing, including
banner ads, email
marketing, content marketing, and social media posts. Thus by learning
how to creatively
market yourself digitally, you open up a wide range of possibilities
for future publicity
strategies. With digital marketing, you also have the flexibility of
testing and stopping poorly
performing campaigns in real time.
DIGITAL MARKETING
Digital marketing encompasses all marketing efforts that use an electronic device or the
internet. Businesses leverage digital channels such as search engines, social media, email,
and
other websites to connect with current and prospective customers.
Digital marketing is the use of the internet, mobile devices, social media, search engines, and
other channels to reach consumers. Some marketing experts consider digital marketing to
be
an entirely new endeavor that requires a new way of approaching customers and new ways
of
understanding how customers behave compared to traditional marketing.
A seasoned inbound marketer might say inbound marketing and digital marketing are
virtually
the same thing, but there are some minor differences. And conversations with marketers and
business owners in the U.S., U.K.. Asia, Australia and New Zealand.
communication
Strategy internet
computer
network
budying cooperation
Gyvene
brending a
people
Fonline
proletalonal
Information
media
networking connection mobile
occupation analysis
Hoopone
Impbop
notebook
data technology
global
brachd advertisement
place businessmen promotion
5 betwork mabing
The Digital Marketing industry is at its peak at the moment due to many reasons,
take a look
af some of them:
media is gaining mass attention because of the fresh air it has got with
itself. It's like living in
a new era. We are experiencing a revolution, while we are shifting from the
traditional to the
Digital
media
4. Expansion
Many consumers do almost all of their shopping online. Digital marketing lets you appeal
to
these people and thus expand the reach of your company. Between
Google Shopping Ads und
brand awareness campaigns. You can expand your brand recognition and
boost sales.
5. Multimedia
Customers tend to engage more with marketing materials that combine multiple types of
content, including photos, Video clips and audio. It is far casier to incorporate
all these content
types into digital marketing than any other type of publicity - and it is
very important.
6. Interactivity
Digital marketing lets you communicate directly with the customers who see
your content,
notably through website comments, messages, reviews, and social media posts.
This shows
those customers that you care about what they say and think, leading them to feel
respected
and part of the community you're building. It also allows you to gather invaluable
information
on customers' reactions and preferences.
7. Tracking
UNDERSTANDING DIGITAL
MARKETING
Digital marketing targets a specific segment of the customer base and is interactive, Digital
marketing is on the rise and includes search result ads, email ads and promoted
tweets -
anything that incorporates marketing with customer feedback or a two-way interaction
between
the company and
customer.
Internet (a.k.a. online) marketing differs from digital marketing Internet marketing is
advertising that is solely on the Internet, whereas digital marketing can take
place over the
telephone, on a subway platform, in a video game or via a
smartphone app.
TYPES OF DIGITAL
MARKETING
DIGITAL MARKETING
ONLINE
OFFLINE
TYPES OF ONLINE
MARKETING
1. Search Engine
Optimization (SEO)
Search engine optimization (SEO) is probably the first thing that
comes to mind when people
think about different types of digital marketing Online
businesses basically live at the mercy
of Google, Bing, Yahoo, and other search engines. If you are doing
SEO right you can attract
significant organic traffic to a website. The goal of SEO is to optimize
content in a way that
makes it appear among the first results on a search engine
results page (SERP).
There are several methods you can use to rank high on SERP, such as
building a mix of inbound
20
OBJECTIVES OF DIGITAL MARKETING
To achieve your business mission and goals on the weh, you need specifie digital marketing
objectives that guide your online promotional activities. Each campaign you create and all
ads
That you run should be in line with your marketing objectives and be relevant to your target
market. Your digital marketing objectives should be SMART (Specific, Measurable.
Attainable. Relevant and Time Based), and you should benchmark against your competitors to
ensure that you are more efective.
Specific
Measurable
Attainable
Time Based
18
Important objectives to include in your marketing strategies are:
I. INCREASE SALES
Increasing sales or leads is a top level digital marketing objective for many businesses because
ir improvos revenues and is easy to measure. Using key performance Indicators (KPT). You can
Spreadsheets.
Then henchmark your progress towards achieving your objective and you can track this in your
2. IMPROVE CONVERSION RATE
This is another digital marketine obiective that can be tracked in Google Analyties. By setting
up goal tracking in Analytics. You will have reports on conversions for your trafic sources,
campaigns, keywords, landing pages, locations and so on.
3. PERCENTAGE OF RETURN VISITORS
The New vs Returning visitors is a metric that is available in Analytics and it
is easy to track.
Knowing how many visitors return is an important objective because it helps you see how
effective your business is at visitor and customer loyalty.
4. ORGANIC TRAFFIC VOLUMES
Organic traffic is natural traffic from the search engine result pages. It is
considered as free
traffic and is distinct from paid traffic. Lots of businesses have the objective
to increase organic
visitor traffic by achieving high search engine rankings through
implementing search engine
optimization
To achieve this requires making changes to your website that
are effective at improving
rankings and one of the important ones is including keywords
in the content. Another important
tactics is to build quality links that point to your website.
19
2. It is flexible
Since the entire work is to be done on the intemer, there is no restriction of the place. It doesn't
matter if you are at the office or at home. All you need is a device that is connected to the
Internet and you are sorted. Yes, it is actually that easy. Do you want to check your bank
balance? Do it on your smart phone. Want to hook movie tickets? Pick up your smartphone
and book! This is the digital age, everything is available at your fingertips.
3. It is easy
Accessing the digital media is no rocket science. It is a piece of cake. The newest of
users also
take a maximum of few days to learn how to operate the digital media. This is purely
because
it is designed in such a user-friendly manner that its primary objective is to ease the operations
for human beings, the reason why our mobile phones are now called smartphones.
4. Eco-friendly
Being responsible citizens of the world it is important that we operate through mediums
that
do not harm our utmosphere because being ignorant to the atmosphere will only have
an
adverse effect on us. The digital media additionally cuts down on paper usage. We
operate the
digital media over the internet and thus can suve ourselves a lot of hustle in terms of
hard work.
long process of work and all the other drawbacks of using the traditional Medias.
5. Fastest Reach
Previously radio was considered to have the fastest reach because of the live
communication
feature, Radio is still the medium with the widest reach but the new media is gradually
overshadowing the most popular media's like a newspaper, television, etc.
Today. you post anything online and it gets trending within a few
hours. This is because the
number of users of the digital media are touching heights with each
passing day,
12
ACKNOU
LEDGEMENT
And finally. I would like to thanks each and every person who contributes in any way
since my training many people, especially my classmates have
made valuable comments which gave mean inspiration to improve the
quality of the report.
INTERNSHALA TRAININGS
Certificate of Training
Jasmeen Kaur Sandhu from St. Soldier Institute of Engineering &
Technology has successfully completed a six weeks online training on Digital
Marketing from 1st June, 2020 to 13th July, 2020. The training consisted
of Blogging & Web Analytics. Search Engine Optimisation, Email Marketing, Inbound
and Content Marketing Online Advertising - Search Display and Video, Mobile
Marketing and Social Media Marketing - Platforms. ORM & Automation modules. In the
final assessment, Jasmeen Kaur scored 84% marks. We wish Jasmeen Kaur
all the best for the future.
CERTIFICATE
farough
Sarvesh Agrawal Founder & CRQ. Intershala
Date of certification: 2020-01.00 Certicale no: 123850F2-5794- CC4-1701-ETAFIFA1375 For certificate authentication
pack visit https//tralningsindörrishala.com/vority_certificale,
5. Email Marketing
of digital marketing. You can publish whrenhle content either in the form of blog posis,
white
Mers, reports. Or Wehians or by guest hloning in popular publications in the Baltie niche
Email marketing is allerent kind of engagement, as you conneut with customers within their
mwn nafhaxes. Although email marketing is one of the oldest te or digital marketing is
still very successful. It's an excellent way to increase brand loyalty and upsell to
existe
customers. According to the Radicti market research group's latest email stutisties report
at an average rate of 4.1%
2017-2021), the number of emails sent and received per day by businesses is still
growing.
There are many different ways you can reach out to customers through email
marketing
Besides creating newsletter campalens, you can send them confirmation emails, thank you
emails, and email notifications about product updates. If you promote a local business, event
invitations are also an excellent way to engage the local audience. These days there are
m
y
awesome tools you can use to run professional email campaigns, from marketing
automation
like WordPress.
platforms such as MailChimp to newsletter plugins for popular content management
platforms
6. Online Advertising
Digital marketers have been using online advertising since the first days of the
web. Displaying
banners or ads on other websites belonging to the same niche is the most
common form of
online advertising. You can use online platforms such as Google AdSense
that allows you to
automatically serve ads on other content sites. Ad networks usually let you
configure the
parameters of the sites your ads appear on based on keyword, location,
audience demographics,
and other data
and outbound links or optimizing the content for snecific keywords. Probably the ludest thing
about SEO is to constantly follow the change or
matantly follow the changes of search engine algorithms and update your
strategy and methods accordingly. SEO is essential for any website, as these days
every
business optimizes their content for search engines. Therefore without SEO, it's
basically
impossible to stay competitive in a market.
2. Search Engine Marketing (SEM)
SEO is not the only way to increase incoming traffic from search engines. Search
engine
marketing (SEM) makes it possible to advertise a product in search engines and make it
appear
among paid search results. Search engines usually display paid results above organic
results on
SERPs. They almost look the same as organic results with only small differences in
appearance,
for instance, Google shows a small "Ad label next to the related URL. On the
screenshot
below, you can see the paid search results for the web hosting search
query:
web hosting
All
News
Shopping
Images
Boots
More
Salires
Tools
About 1,000,000,000 results (0.51 woonds)
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The most frequently used paid search services are Google
AdWords and Bing Ads. They allow
you to buy ad space based on target keywords, location,
viewer demographics, and other data.
Actually, search engine marketing is a pretty effective method,
as search engines only show
your ad to the audience you want to target. In most cases,
you need to pay for SEM results
21
Regarding your target group, you should find the newspaper they most frequently buy
and read. That is the newspaper your advertisement should be placed in.
When speaking with the newspaper company, make sure the design of your
advertisement is optimized and good looking, matches the colors and text you want,
and is placed where you wish it to be.
2. Radio Advertising
medium
. When you decide to advertise on the radio, what you should
definitely do is to find the
best stations to advertise on. Look for the best local radio and
advertise there.
26
Aegides sending text messages to subscriben. Vou can further enge an audience by pro10
them with free mobile nuas
Android and iOS devices. Your app can also perlou specific and that increase VISITy For instance. Il
en and ner me puslu nolite lionsThe uppear on their signphoney when usw.
Ihne when new content is hynilable on the website. Popular s ing
platfomis such as Messenger sind Telegram also allow you to create marketing bob with when
von can acquire new customers in a human-centered way.
9. Affiliate Marketing
Antiliate marketing makes it possible to reduce your marketing workload by outsourcing it lo
external service providers. With
flute marketing you only pay for conversions, after you
affiliate closedl u deal and the customer purchased the product. Affiliate marketers do all the
related marketing activities from banner placements to landing pages. Probably the best thing
about affiliate marketing is that it has no uproni cast and you can decide on the tems and rates
you pay to the affiliates
Probably the most notable online affilinte program is Amazon Assicates that lets anyone
promote Amazon's products and earn a commission after closed deals. Smaller
businesses can
also make use of affiliate programs-it's an especially popular type of digital
marketing in the
tech sector. However, you should only start an affiliate program if you have the
means to
As a business owner. you will regularly be around other business owners. However, you will
not always have the chance to fully introduce others to your business. Because
of this, the best
thing you can do is hand others your business card. Store some business cards
inside your
wallet or purse so you will have them with you at all times.
27
Wur is blogging?
aging emerged in all different phases when several political blogs were
w the early 2000s, blogging en
him. Also, blogs with how-to manual
with how-to manuals began to appear. Established institutions began to
note
the difference between journalism and blogging.
hills that one needs to run and con
son of many skills that
to run and control a blou Equipping web pas
make the process of writing
How nasting, linking and Thuring content niet ande
hawls
It bec
It became a mainstres
ime a mainstream source of information
Through a blog. Visitors can comment and interact with you or your brand
44
Bigger online magazines frequently have their own advertising dcpennents as well. Therefore
in can also be a 100 dolution to contact them ind buy an ad s ee on their website Sonne che magazines,
such is A List Apart what
Apirt Web design mapuzine, also huve punsorship program hal w you to Teature brand, logo, and other
visunls on their platform for beinit peridot
time (usually il Week).
Digital marketers link landing pages to ads displayed as banners on other websites or
appeare
on search engine result pages. Thus, when users click and they are directed right to the
landing
nage designed for the specific marketing campaign. There are several tricks you can
use to
create a converting landing page such as eye-catching headlines, a clean and mobile-
friendly
design, and highly visible call-to-action buttons.
8. Smartphone Marketing
People use their smartphones all the time, therefore these days
smartphone marketing is also
LITERATURE
REVIEW
terature review is both the process and the product. A literature review is a
descriptive, utie summary of the existing material relating to a particulur topic or
area of study. literature review process involves a systematic examination of
prior scholarly works
To help you understand a research topic To establish
the importance of a topic
•
Websites
https://
www.google.com/
https://www.wikipedia.org/
Bloggers
Sites
https://
digitaldeepak.com/
https://www.campaignindia.in/digital/blogs--
opinions/474,227.aspx
https://
www.digitalvidya.com/blog/
Books
PILS
8. Cold-Calling
The cold-calling as a marketing tactic is last on the list for a reason. There is no denying that
old-calling worked before, but today it is less and less practiced by business. The reason
because it is not practiced so much anymore is because it was proven to be benerally
disapproved of by the wider public.
However, this does not mean that you cannot give it a try.
Before you sit down and start dialing numbers, create an entertaining strategy for
cold
6. Posters
I guess I do not have to repeat myself again, but I most certainly will — People love
visual
OBJECTIVES OF RESEARCH
e of research is to discover answers to questions through the application of scientific
The purpose of researa
The main aim of research is to find out the truth which is hidden and which has not
procedures. The main
heen discovered as yet.
bygger Layout
op
Follow by Emo!
50
BUTTON SUITS
Traffic Source
Audience
TES
Catientluilnaults
unjab region, people wore Punjabi cloths the
wore Punjabi cloths the top for in both masculine reached
mencleni_Punjab ta
ver the tops which would be spread over the left shoulder and
A scarf was worn over the tops
he knie's. A scarf Wis
het would be further envelop over one shoulder which would hang
inter the right. A massiv
ud female wore a dhoti around the waislModem Punjabi
de the knees. Both male and female wore a dhoti aru
-1
wie attires over its long history has added other forms of dress.
des his futained this
da flourishing industry in cotton during the 19th and early 20th centuries,
The Punjab region had a flourishin
utious kinds of coarse cotton cloths including suits, dupatta, coasting, shirting,
curtains,
week dusters, etc. were manufactured in Punjab. This fabric industry added to
the lavishness
Wpuriabi cusual which exhibits Punjab's rich and energetic culture in its dresses.
Various
types of dresses are wom based on different Punjabi festivals, local
events and ceremonies.
Akong with different traditional dresses special types of accessory
are also very common.
pala
4 poltin
what this is not re-rich-quick to
un
rich-quick kind of profession, need to build both your Couple SER
sua en
netizing your blog. You need to
Damnet
e And that takes plenty of
et of time and quality content Wreyttuale
nesent themselves until you
until you've
nLineSent 11
ned some credibility in the tells
nie W
45
IMPLEMENT THESE
e
Techniques which is very
VT THE SEO TECHNIQUE
user experience across your
Optimize dura
imize for Voice Serirch
ce across your entire site
a very useful to implement un Dipital Marketing
I felis on lopie cu
pie clusters instead of keywords
Liantu demi
til but only when it's relevant
Video with YouTube SEO
Bullet
Guild a variety of backlinks
7 Ciota grip over
rip over technical optimization
Target local searchers wit
g, Know how to m
hers with local landing pages and listings
w how to measure SEO performance
40
RESEARCH METHODOLOGY
hodology ar involves specific techniques that are
A research methodolo.
and evaluate datu. Tt defines the
collect assemble and cu
opied in neurch process in
information IT
specif
specific research study. Surveys, questionnaires and interviews is the
tools that are used to gather tulevat
common tools of research.
Objective
to evaluate Web-based blogging as a viable method for understanding the daily
Our aim wits to evaluate
35
Having plasticized or plastic business card always inlates positive reactions and
people find such business owners
Owen none Herious for collaboration and for business Tu
on hari
Leneral
Make a choice about what kind of immersion you want to level and create you
business card necordingly.
LLT
Create your business leaflet or flyer to match the message your business strives to pass
and
you are unsure about designing the leaflet or flyer yourself, leave it to
someone who is an expert
in that niche.
28
Customer's Experience
E
270
AS
Quantity
Attributes
10
Quality
Price
risults showing that people who said they collect information before purchasing
ut they mainly concern about the product quality and price least concern
about
u Survey results
showi
product they
ma attributes"
Did you ever purchase from an online site!
19%
Yes
81%
No
2
Question asked to most of young people and 81% people said they buy
from online site and only few people said they never purchased from
online because of reliability issues.
1. If yes, then what type of product/services did you
purchase online?
PLAGIARISM
aple think of plan
F plagiarism as copying anoth
conving another's work or borrowing someone else's
erius like "copying" and "bor
powle
and "borrowing" can disguise the seriousness of the
the Memianz-Webster
ima lo the
ebster online dictionary. to "plagiarize means:
lo steal and pass oro
off (the ideas or words of another) as one's own
To use (another's
We production) without crediting the source
To commit literary theft
To present as new and ori
new and original an idea or product derived from an existing source
In other words, play
de plagiarism is an act of fraud. It involves both stealing someone else's
work and
Juink about it afterward.
Small SEO Tools
SEO Tools is a free online SEO checker tools. It is a website that provides a
variety
tools- from SEO backlink checker to plagiarism checker, keyword analysis and
keyword
rank checker tool to image compression tools, development related tools.
Small SEQTools
Ad ad by Google Siop sung this adythinada
Pa dosa by Google
Text Content Tools
Ad closed by Google
Slop seng sad
Papur SEO Tools
Article Fe=tiler
Plajlariu
Chic
A
59
| F
li
Powerlink in Omice 365 kative
RESULTS
Matched Source
Document es
Sentence Wise Result
40
%
Advertisements
Fami
ly
10
%
Friends
30
%
Ye
s
No
9576
I Survey results showing that 95% of people collect information before
purchasing the
products. Only few people don't bother about info
before purchasing product.
3. What type of information will
you collect?
YES NO
70%
Question asked to same students and working professionals and collected results
that 70% people have tablet only 30% people don't have tablet.
NO
96%
67
are seeing ads, among them 35% of samples noticed ads through
100% on TVC and 17% on Newspapers
074 oftlte simples aline media, 220
OOH
Magazines
14%
Newspaper TN
17%
35%
Online Ads (Banner & Videos)
TV
ED 22%
a. 35% People notice advertisements from online ads and TV and OOH takes
less part.
14. Mention one from of media, which you give more importance?
Radio
OOH
3%
1196
Newspapers
48%
Online
34%
TV
a. 48% of the samples are saying they have trust in online ads, 34 %
are saying they
have trust in T.V.
with friends
33%
College
26%
office
16%
Watching TV
25%
Curvey results showing that 33% of people using gadgets when they are with
friends and while watching TV.
Watch Videos
14%
E-books
Blogging
16%
News reading
11%
Shopping
1296
Surfing
16%
Games
14%
a. Survey results showing that 21% use these gadgets for chatting. 16% for
surfing and
14% for watch videos & games.
LYES
68
Conclusion From this project report I came to know that the digital marketing has huge
impact on teventie generation. As in today's cra everyone is using the mobile
phone and internet. So they preter intere more than traditionalmedia. The
successful completion of this internship indicates that the future of
marketing is in the hands of digital. Digital marketing is not only concerned
with placing ads in portals. It consists of integrated services and integrated
channels. Marketers want to use these components in an effective way to
reach target groups and to build a brand. In this digital era marketer is
not the custodian for a brand, people who are connected across the digital
platforms are the custodians. Digital media is not only for engagement,
brands can increase their customers or they can retain their existing
customers. Digital platforms help to increase the impact of brand recall in
target groups. I honestly believe that this project report will be at most
useful for marketers to understand the digital marketing and also to plan for
future.
CONCLUSION
nd practice of digul Tharketing is improving with the advancement of
The research and
e advancement in technology fosters multifaceted opportunities and at the same
Technology. The udvar
cirte poses unprecedente
he discussion it has been found that in case of the digital murketing the most
Based on the di
enect is to connect with the users. The ladder of engagement has shown the
important aspect is
to altach with the customers. The study has also revealed that in order to utilize the
approaches to attach w
ital marketing in an effective way, the companies are required to design an effective
m. With the example of Pinterest the effectiveness of a social media platform has been
trussed. The current trends in the digital marketing have also been discussed in the
study. It
Thas shown that in the current context, it has become important to integrate all the systems with
that of the digital platform. The transition of newspaper from the printed version to the
online
version has been exemplified the current trends of the digitalization.
I have realized that the today's trend of Digital Marketing is very vast and effective while
seeing online apps like Flipkart, Amazon. Myntra, TataCliy etc are very
popular and working
digitally online and advertising digitally in a good way,
•
Clothing
Fashion
Accessories
•
Others please
specify)
10. When you buy products on line which of the procedures do
you follow
.
I buy online after analyzing the information provided
online
•
I get information from the internet and discuss with others before placing
orders online
I get information from the internet. visit shops to verify the details and
place order either
DO DO
online or buy locally
•
I get the information from internet but I buy only from the local
dealers/shops
11. How often have you visited online stores websites during the last 12
months'?
None
.
1 - 5
•
6-15
0000
•
16 - 30
Once in 10
days
Once a month
DO00
Once in 2
months
Once a quarter
78
What is the total value of purchases through on line in a year?
Less than INR 5.000
Between INR 10,000 - 25,000
Between INR 25.000 - 50.000
Between INR 50.000 - 1.00,000
. Above INR 100.000
14. Name the online stores or websites from which you have made purchases
15. In your opinion please select the reasons for purchasing online
.
Security
. Ease of usage
Speed/saving of time
Reliability
Deals offered by the company
0000000000
-
Gathering information
• Wide pange of choice
Easy payment mechanism
•
Quick delivery of products and services
•
Access to global markets
79
Type of customers
Student
Professional
Salaried
Business
Housewife
Retired
6. Qualification
DO 0000 000000
.
U.G
P.G
Professional
• Others
7. Have you had any experience in buying products through Internet
•
Yes
. No
8. If yes how often do you use the Internet?
Frequently
•
Occasionally
• Rarely
.
I have never used the internet
Websites
Hups/WWW.
gle.com
https://www.wikipedia.org/
Bloggers Sites
https://digitaldeepak.com
Websites
Hups/WWW.
gle.com
https://www.wikipedia.org/
Bloggers Sites
https://digitaldeepak.com
https://www.campaignindia.in digital/blos--opinions: 474.227.
https://www.digitalviva.com/blog/
Books
Bajaj. Kimlesh K & Nic. Debjani. "E-Commerce: The Cutting Edge of
Business". McGraw Hill
I follows the above given top Bloggers, Books. Wikipedia Encyclopedia and the
PROFESSIONAL
--
--
-
-
--
--G
--- - - -- - -- --- --- -- - IF YES, HOW OFTEN DO YOU USE THE INTERNET ?
24 ΓΓΠΠΙΠΕΡΙ
FREQUENTLY O OCCASIONALLY
RARELY THAVE NEVER USED THE INTERNET
10.396
37.05
82
-----
-
AGE
21-50
LIFE STAGE
YOUNG AND DEPENDENT O YOUNG AND INDEPENDENT O LESS YOUNG AND
INDEPENDENT
FAMILY WITH CHILDREN AT HOME EMPTY NESTERS/HEAED
! TYPE OF CUSTOMER
1
29 responses
STUDENT O PROFESSIONAL
SALARIED BUSINESS HOLISEWTE RETIRED
81
ONLINE SURVEY FORM LINK
https://docs.google.com/forms/d/e/
1FAIpOLSOGT2oKweARATRXZHDL9U sngfUSPD
ZVB6R-MSSOSRKB8w/viewform?usp=sf link
RESPONSE RESULT OF SURVEY
1 NAME
29 responses
+
3
3 (10.3%)
2 (69%)
2 (50%)
2460%)
2 (0.9%)
1 (3.4%) 1 (3.41(3.4143,495) 1(34%) 13.4184%) 1 (3.413 41418.4143 476(349) 13.4103.4%) 1
(3.41(3.4%
Amandeep
Gurpreet Kaur Karan duggal Bishali
Iqbalsingh
Ray
Ramardeep kaur Rohit kalyan mandeep
Rilesh kumar Sukhpreet kaur
-
-
-
-
-
-
-
-
-
-
-
-
-
-
---
-
-
-
-
-
-
—
—
-
—
—
—
—
----
GENDER 29 responses
Malo O Femala
Other
1
51,7%
QUESTIONNAIRE
Digital Marketing - Online
Shopping
Put a tick mark in the appropriate box regarding your details from the
following:
1. Gender
• Male :
•
Female:
2. Age
•
0-20
•
21 -
30
OD DOOD D
31 - 50
• 51 - Above
3. Marital status
•
Single
Married
4. Life stage
•
Young and
dependent
•
Young and
independent
• Less young and
independent
00000
•
Family with children at
home
Empty nesters/retired
76
en much essential in today's scenario su efforts should be made to
milable to the rural areas also
Digital marketing, make it available
build their presence over digital platforms, because customers have bek
Anunds must build
awards digital media than other media's
ulinity towards
is the best platform to convert a product to a brand, because it is more cost
ind it provides lot of touch points to marketers.
Digital media is the best effective and it prou With the help of di customers.
en of digital media companies can increase their revenue and retain their existing
Customers are highly inform
wars are highly information seekers and digital media is the only platform for two
ammunication between brands and customers. ds can able to engage their target group
in an effective way through digital platforms.
Recommendations
people are more attracted towards three channels of digital marketing i.c. SEM SMM.
SEO), there are other channels also so, proper advertisements should be given to
promote all the channels of digital marketing. The information and findings in this study
provides various opportunities for further research in digital marketing. Customers were
excited, confident and enthusiastic about sharing their online marketing strategies
used within their company All businesses had social media pages but did not have
websites or pay for advertising.
Additionally. tliere are other tools of digital marketing which are not used by customers.
• The literature for digital marketing in small retail businesses is limited, and further
researchers can grasp the need to increase the information relating to
digital marketing I recommend increasing the participant size and
extending the research, First, increasing the participate size might reveal
additional themes and strategies used by small retail business to increase
revenue. Second, a large participant size might influence a different research
outcomes and could produce findings not discovered in this study The last
recommendation for further research is to extend the research.
Trdinh cuisines highly information seekers. They collect more information about quality price and refer
customer's experiences before purchuling a product. Advertisements eve high implct for creating
stimulus in Indian cuistomers. But this
Stimulus will get in to action only through opinion leaders 7. Indian consumers have high tendency
to go for online purchase. They have high affinity to
go online for electronic products and apparels. One of the current trends in Indian veuil und voung
Indians are watching the pre Via online portals, May be the main reason is convenience of time, they can
Wale
which they had skipped due to some reasons. 9. The same thing is happening for the
newspaper also, people have more affinity towards
online news portals. Here's the renson may be they can get news updates very early: they
don't need to wait for daily newspapers 10. In both of these cases, and opportunity is last for marketer
and one oportunity is emerging
for them to reach their T.G. 11. More than 90% of the suples have a mobile or Smartphone and
laptops or PC: 96% of
samples have an internet connection in any of these gadgets, this showing the penetration of
internet in Indin. 12. If we take tablet, penetration in Indian is low. But it doesn't mean that no
one is using LDS.
More than 30% of samples have tablet. For brands they are getting three more platforms to
rench their T.G and engage them. 13.33% of the samples are using these
gadgets while they are with their friends. so just think
about the reach. If one person noticed something which is cool and awesome
they will surely
communicate to others. 14. 25% of the samples are using these gadgets while
watching T.V. it's again a barrier for
brands which use TVC only. 21% of the samples are using this gadget for
chatting and 16%
are using for surfing. 15. More than 90% of samples are noticing ads, among
them 35% of samples noticed ads
through online media, followed by TVC and newspapers.
16. 48% of samples are telling they give more importance to online ads and 34 %
of samples
give importance to T.V.C. 17. From the first part of this research itself, we
know that customers are highly information
seeker. It may be the reason for high trust in online ads. They can
search for more information after seeing an ad or online is the only two way
communication channel for
customers.
WELL Aerience with others; it may be a nice
WIENE SI Serience within rience or bad experience with product
olile suples we Joul. pood experience
hare your experience with others?
In company website
Write a blog
3%
Messaging
24%
a. 37% will share their experience through face to face talk, 32% through social
networking sites and 24% through messaging.
CHAPTER-6
FINDINGS OF THE STUDY 1. Most of the real sector people actually
understanding the value and opportunities of digital
marketing 2. With the study of digital marketing I came to its
emergence and extreme growth in today's
scenario. 3. Most of the sectors initially opt for the digital marketing
channels name search engine
optimization, search engine marketing and social media marketing
and later they will think
about other channels which mean these three channels have high
acceptance. 4. It is easier to approach a company if you first send
them an E-mailer to related sector and
then call them in fact sometimes the company itself call having seen
the E-mailer.
71
normally purchase a
har du en 17
hase from retail shop
E7%
wall and puitulis
496
il shop and purchase from
1196
v fine tutaishi
696
retail shop and purchase from
Visit the retail she
10%
מירב
Research and purchase from
21%
Laptop
Bad experience
2%
17%
Good experience
ESTE E
ST67%
. All the above mentioned
Electronic
Books
11%.
Travel product
17%
Fashion accessories
19%
294
Wichen an home itern
Toys
2%
en
Sport equipment
11%
Gifts
13%
Automotives
3%
People who said they purchase products from online they purchase electronic
products, followed by fashion and travel accessories through online.
Do you watch television?
YES
939
a. Question asked to various age people and most of them said
yes about 93% people
said they watch television only 7% said NO to television.
No
Survey results
showing that equal
percentage of results.53% people watch TV programs
through online.
ou read
Newspapers?
Do wou read NA
YES
NO
a. Question asked to various age people 93% people said they read
newspaper only few
people said no to reading
newspaper
5. Do you read the News through
online?
-26%
YES
No
YES
NO
Question asked to various age people maximum number of people said yes that they
have mobile phone 99% answered YES that they have mobile
phone.
7. Do you have a laptop
or PC?
YES
NO
a.
This survey sample collected from students and working professional and 94%
people said they have laptop or PC.only 6% don't have laptop or PC.
8. Do you have a
tablet?
66