REPORT

PBL( PROJECT BASED LEARNING )

PROCEDURE FOR INSTALLING AND OUTLINE LETTER ON

OFFICE OF REGIONAL REVENUE AGENCY
KUANTAN SINGINGI DISTRICT

TO FULFILL THE TASK

PKL IN THE FORM OF PBL

ARRANGED BY
NAME : FITRI JULIANTI
CLASS : XI OTKP 1

SMKN 2 TELUK KUANTAN

 TABLE OF CONTENTS

Validity sheet .................................................................................................. i

Foreword ................................................................................................... .... ii
List of contents ............................... ................................................................ iii

CHAPTER I INTRODUCTION
1.1 Background ............................................................................................... 1
1.2 Problem Formulation .................................................................................. 1
1.3 Objectives and Benefits ............................................................................... 1

CHAPTER II PROGRAM OF ACTIVITIES

2.1 Work Procedure ........................................................................................ 2
2.2 Materials and Tools.................................................................................... 3
2.3 Activity Program ...................................................................................... 4

CHAPTER III INSTITUTION DESCRIPTION

3.1 Vision and Mission .................................................................................. 6
3.2 Organizational Structure ........................................................................... 6

CHAPTER IV OBSERVATION RESULTS

4.1 Results of Observation and Discussion ....................................................... 7
4.2 Examples of Incoming and Outgoing Letters .............................................. 7

CHAPTER V CLOSING
5.1 Conclusion ............................................................................................. 11
5.2 Suggestions ............................................................................................. 11
Attachment ................................................................................................... 13

PIG
 FOREWORD

Praise and gratitude, may God continue to pray for the presence of Allah SWT has
given all the abundance of His grace to all of us, so that the program PBL (Project Based
Learning) with the title Incoming and Outgoing Letter Procedures well organized and timely.

Regarding the Covid-19 pandemic, SMKN 2 Teluk Kuantan took a policy to do

street vendors in the form of PBL and we as students are ready to carry it out.

PBL (Project Based Learning) makes projects as a substitute form of PKL (Field
Work Practice). Hopefully the results of the project are useful for me personally, the school
and the general public.

We hope that these PBL (Project Based Learning) programs can beneficial.
Therefore we expect constructive criticism and suggestions the final result of this project
work went well, thank you so much.

Kuantan Bay, 04 February 2021

Fitri Julianti
 CHAPTER 1
PRELIMINARY

1.1 Background
Letters are a means of communication used as a means of information in writing, the
information provided is in the form of notifications, questions, orders or reports. Letters
received or sent by companies or institutions education has various types of letters, if the
letter is not handled specifically and one of the letter makers will cause problems for flow
of communication and information.

Therefore we need someone who is able to manage incoming and outgoing letters come
out with certain methods and systems to anticipate these problems properly and correctly.

1.2 Problem Formulation

In accordance with this background, the formulation of the problem is obtained as
following :
a) Problems with managing incoming and outgoing letters at BAPENDA
(Regional Revenue Agency) Kuantan Singingi.

1.3 Purpose and Benefits

1.3.1 Purpose
a. Knowing the importance of letters in the organization
b. Can distinguish between incoming and outgoing mail
 CHAPTER II
ACTIVITY PROGRAM

2.1 Work Procedure

1. Procedure for handling incoming mail
a. Reception
At the reception, the letter is received by the front office.
b. Mail sorting
After the letter is received from the receptionist, then the letter is separated
based on the destination address.
c. Recording of letters
Recording is done using an agenda book. Officers can read a letter to find out
if it is a regular letter, important or confidential letters.
d. Briefing of letters
Directing the letter is to determine who will process letter related to mail
problems. Mailing done by the leader who will be responsible for handling
mail the.
e. Submission of letters
If the leader has written disposition instructions, then the letter will be given to
the person appointed by the leadership disposition bar.
f. Mail storage
If the letter has been processed, the original must be submitted to
administrative section to be stored with a certain storage system.
2. Outgoing procedure
a. Drafting letter
Compiled in accordance with the correct form of the letter or the will of the
leadership.
b. concept approval
After the concept is completed, it must first be approved by the parties
responsible for the letter.
c. Giving letter number
The concept will be completed or given a letter number.
d. Concept typing
 In the typing process, you need to be careful because there are many important
things must be true and appropriate.
e. Letter signing
After the concept is ready to be typed and equipped with all the completeness.
The letter is ready to be signed.
f. Stamping
Stamping on the top left of the signature and hitting a little mark the person who
is directly responsible for the letter in question.
g. Recording outgoing mail
The next step is recording on the outgoing mail agenda book. Which recorded
are the serial number, date, purpose of the letter, subject, letter number,
attachments, origin of the letter, and information.

2.2 Materials and Tools

2.2.1 Material
NO NAME TOTAL
1 Textbook 1
2 Letter 2
3 Agenda book 1
4 Folders -

2.2.2 Tools
NO Name Total
1 Computer/ Laptop 1
2 Stapler 1
3 Printers -

2.3 Program of activities

NO ACTIVITY TIME HOURS
1 Briefing 1 *Procedure for Incoming and 1-2 February 09.00 – 11.00
Outgoing Letters 2021
2 debriefing 2 4 February 2021 09.00 – 11.00
*Debriefing from Iduka
3 Preparation of the PKL Program in the 3 – 4 February
form of PBL 2021
4 Submit the PKL Program in the form of 5 February 2021 07.00 – 11.00
PBL to the School Supervisor
5 Coordination of supervisors to Iduka and 8 – 9 February 07.00 – 11.00
ratification of the PKL program in the form 2021
of PBL
6 Student coordination with Iduka supervisor 10 – 11 February 13.00-16.00
7 Preparation of the procedure report for the 12 – 23 February 13.00 – 16.00
Incoming Letter
8 Coordination of students to Iduka regarding 24 – 25 February 13.00-16.00
the management of outgoing letters 2021
9 Reporting Procedure for Exit Letters February 26- 10.00– 12.00
March 12
10 Coordination of students to IdukaAbout 15 – 16 March 13.00-16.00
How to Type Letters 2021
11 Letter Typing Simulation March 17– April 10.00– 12.00
2
12 Completion of Report 5 – 16 April 2021
13 Supervisor assessment process at school 19 – 23 April 10.00– 12.00
2021
14 Delivery of reports by school supervisor Ke 26 – 28 April
Iduka 2021

CHAPTER III
 INSTITUTION DESCRIPTION

3.1 VISION AND MISSION

 VISION
“The Realization of Optimizing Regional Revenue through Increasing Public
Resources and Services”.
 MISSION
 Exploring Regional Revenue Sources
 Realizing Excellent Service to the Community
 Realizing Quality Human Resources
 Maintaining Positive Relationships With Taxpayers As Government Partners
In Tax Collectors.
 Realizing Regional Regulations Dynamic Regent Regulations Referring to the
Law on Regional Taxes and Regional Levies
 Realizing the Enforcement of Regional Regulations and Regent's Regulations
and Strict Legal Sanctions

CHAPTER IV
 OBSERVATION RESULT
4.1 Results of observations and discussions
Correspondence activities in an organization play a very important role important in
achieving the goals of the organization. Likewise for officers who handle correspondence,
should have skills in the field of correspondence.

1. The procedure for incoming mail is as follows:

a) Receipt of mail
b) Check mail
c) Letter evaluation
d) Giving classification code
e) Recording of letters
f) Briefing of letters
g) Letter disposition
h) Distribution of letters
i) Mail storage
2. The procedure for processing outgoing mail is as follows:
a) Orders for drafting letters
b) Writing letters
c) Approval and numbering
d) Signing
e) Recording
f) Shipping

CHAPTER V
 CLOSING
5.1 Conclusion

Based on the results of observations and discussions, it can be concluded that

incoming and outgoing letters are managed using control cards and handling incoming and
outgoing letters at the Regional Revenue Agency (BAPENDA) Office in Kuantan Singingi
Regency, including:
1. Incoming Mail Management Procedure
Incoming Mail Management Procedure is as follows:
a. Letter Receipt
b. Mail Check
c. Letter Rating
d. Giving Classification Code
e. Letter Recording
f. Letter Briefing
g. Letter Disposition
h. Letter Distribution
i. Sura Storage
2. Outgoing Mail Management Procedure
Incoming Mail Management Procedure is as follows:
a. Letter Drafting Order
b. Letter Making
c. Approval and Numbering
d. Signing
e. Recording
f. Delivery
5.2 Suggestions

While carrying out field work practices at the KUANTAN SINGINGI REGENCY
REGIONAL REVENUE AGENCY Office (BAPENDA), the writing of incoming and
outgoing letters on the agenda is well organized and the filing is also well structured and neat.

And all Field Work Practice (PKL) activities at the Regional Revenue Agency of Kuantan
Singingi Regency are running well and efficiently.
 REFERENCES

Megananda, Cahya,Dewi.(2012).Procedure for Handling Incoming and Outging Letters at the

Solo Post Office
57100 .https://digilib.uns.ac.id/document/download/27490/NTgxODg=/Prosedur-
Penanganan-Surat-Masuk-and-Letters-Out-at-Post-Office-Solo-57100-abstract.pdf
Yuli Astuti.(2014).Management of Incoming and Outgoing Letters at the Piyungan District Office
Bantul .Special Region of Yogyakarta. https://eprints.uny.ac.id/15207/1/SKRIPSI
%20YULI%ASTUTI.pdf
 APPENDIX LIST
1. Busniness sheat....................................................................................
2. Background.........................................................................................
3. Formulation of the problem..................................................................
4. Aim...................................................................................................
5. Benefit...............................................................................................
6. Ingredients..........................................................................................
7. Tool...................................................................................................
8. Activity program.................................................................................