34th MID CAREER MANAGEMENT COURSE

(20th June 2022 to 26th August, 2022)

SYLLABUS
Prepared by:
NIM Quetta

1
Sr. No. Contents Page No.

1. Introduction 4

2. List of Abbreviations 5

3. Aim & Scope of Mid-Career Management Course 7

4. Available Hours 8

5. Summary of Modules Hours 9

6. Course Schedule 10

7. General Events and Miscellaneous Events /Activities 11

8. Module-I: Foundation Lectures & Tutorial Discussions 13

9. Module- II: Leadership and Management Skills 16

10. Module- III: Human Resource Management 19

11. Module-IV: Public Financial Management 22

12. Module- V: Public Procurement 25

13. Module-VI: Project Development and Management 28

14. Module-VII: Public Service Ethics in Governance 31

15. Module-VIII: Interface with Stakeholders 33

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16. Module-IX: ICT , AI and E-Governance 36

17. Module-X: Research and Research Methodology 40

18. Module-XI: Inland Study Tour (IST) and Local Visits (LVs) 42

19. Current Issue Presentations (CrIP) 43

20. Case Study Research (CSR) 44

21. Simulation Exercise (SE) 45

22. BCURE 46

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 INTRODUCTION

1. In the following pages, the Syllabus of the 34th MCMC (2022) has been outlined. It covers all aspects of the Course,

including its aim and scope, study hours, allocation of time for Modules and Events, Course Schedule, General Events,

presentations and miscellaneous events. Conduct of these activities has been incorporated in the Joining Instructions &

Academic Guidelines, issued separately. The idea is to familiarize participants with the entire range of activities planned to

be undertaken at the Institute. Participants are required to go through the Syllabus carefully and need to keep consulting it

through the entire duration of the Course.

2. The syllabus has been developed in view of growing demand by participants, their senior supervising officers, and

political leadership that job specific hands-on training should be focused specifically at operational level. The syllabus is

primarily anchored in two broad premises; identification of relevant functional areas and skill-based approach. .

4
 LIST OF ABBREVIATIONS
Sr.
WORD ABBREVIATION Sr. No WORD ABBREVIATION
No.
1. Analysis Paper AP 21. Lecture Discussion LD
National Institute of
2. Analysis Paper De-Briefing APDB 22. NIM
Management
3. Synopsis Synp 23. Panel Discussion PD
4. Case Study Research CSR 24. Peer Rating PrR
5. Chief Instructor CI 25. Post Visit Presentation PVP
6. Communication Skills CSK 26. Presentation P
7. Inland Study Tour IST 27. Research R
8. Computer Literacy CL 28. Research Analysis Group RAG
9. Course Review Committee CRC 29. Self-Assessment Test SAT
10. Course Review Committee Presentation CRCP 30. Senior Management Wing SMW
11. Current Issue Presentation CrIP 31. Guest Speaker GS
12. Addl. Directing Staff ADS 32. Syndicate Meeting SM
13. Addl. Directing Staff (Training &Coord) ADS (T&C) 33. Tutorial Discussion TD
14. Ex Cadre Ex. Cdr 34. Workshop W
15. Gazetted Holiday GH 35. Syndicate Room SR
16. General Event GE 36. Sunday S
17. Individual Research Paper IRP 37. Directing Staff DS
Building Capacity to Use
18. IRP Presentation IRPP 38. BCURE
Research Evidence
19. Simulation Exercises SE 39. Local Field Visit LFV
Multiple Choice Question
20. Syndicate Synd 40. MCQT
Test

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 LIST OF ABBREVIATIONS OCCUPATIONAL GROUPS

Sr. # OCCUPATIONAL GROUP ABBREVIATION Sr. # OCCUPATIONAL GROUP ABBREVIATION

Pakistan Administrative
1 PAS 9 Postal Group Pstl. Gp
Service
Military Land and Cantonment
2 Police Service of Pakistan PSP 10 ML&C Gp
Group

3 Office Management Group OMG 11 Railways Group Rlys. Gp

4 Commerce & Trade Group C&T. Gp 12 Information Group Info. Gp

5 Pakistan Custom Service PCS 13 Ex-Cadre Ex. Cdr

6 Inland Revenue Service IRS 14 Economist Group Eco.Gp

7 Foreign Service of Pakistan FSP 15 Balochsitan Civil Service BCS

Pakistan Audit & Accounts

8 PA&AS 16 Balochistan Secretariat Service BSS
Service

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 34th MID CAREER MANAGEMENT COURSE

AIM

To enhance participants’ knowledge and skills in practically relevant and job specific core common functional areas
for officers at the operational level across various service groups and organizations/departments and develop their
leadership potential so as to optimize efficiency, effectiveness and economy in public service processes for better
service delivery so as to create public value and win public trust.

SCOPE
• Theoretical framework of public policy and orientation
• Leadership and Management skills
• Human Resource Management, Financial Management, Procurement and Project Management
• National and International standards of public service ethics and impact on governance
• Stakeholders Analysis and the nature of the interaction between public servants and the relevant stakeholders
• Social, economic and administrative challenges, currently in public debate
• Essential IT skills, E-governance and ICT interventions in evidence-based decision making and problem solving
• Research, evaluation and analysis required for policy planning and implementation at the operational level

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 AVAILABLE HOURS FOR 34th MCMC

Days Days Days x Hours Available

Hours

Weekdays-05 working days 50 days 46x6.5

(Monday to Friday) 50-4 (Excluding 30mins Tea break & 299
04 Holidays (Eid-ul-Azha & Ashoora 2022) (46 days) 60mins Lunch break daily)

01 Simulation Exercise (06 working days)

Case Studies (02 working days)
IST & LVs (05 working days) 20 days 20*6.5 130
CrIPs (05 working days)
BCURE (02 working days)
Hours available for Modules and General
Events
(Monday to Friday) 26 days 26*6.5 169

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 SUMMARY OF MODULES HOURS

MODULE EVENTS HOURS

Module-I: Foundation Lectures 05 7.5
Module- II: Leadership and Management Skills 07 21.5
Module- III: Human Resource Management 05 10.5
Module-IV: Public Financial Management 04 9.5
Module- V: Public Procurement 06 17
Module-VI: Project Development and Management 05 14.5
Module-VII: Public Service Ethics in Governance 03 7
Module-VIII: Interface with Stakeholders 05 10
Module-IX: ICT and E-Governance 07 13
Module-X: Research and Research Methodology 03 6.5
A. Total Hours Covered under Modules (Module-I to Module-X) 50 117
B. General & Miscellaneous Events 43 46.5
C. Hours Required for SE, Case Studies, IST & LVs (Module-XI), CrIPs & BCURE (20 days) 130
D. Total Hours Required for Modules and General, Miscellaneous Events & SE, 293.5
Case Studies, IST & LVs (Module-XI), CrIPs & BCURE (A+B+C)
299
Total Hours Available for Modules and General & Miscellaneous Events
E. Hours available for Research 5.5 hrs
TOTAL Hours (D+E) 299 hrs

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 COURSE SCHEDULE 34th MCMC

DETAILS

Sr. No. TERMS FROM TO DURATION

1. First Term Monday, 20th June 2022 Friday, 22nd July 2022 05 Weeks

2. Second Term Monday, 25th July 2022 Friday, 26th August 2022 05 Weeks

TOTAL 10 Weeks

HOLIDAYS

Sr. No. EVENT DATE TOTAL

Holidays (Eid-ul-Azha 2022) Monday & Tuesday 11th & 12th July 2022
1 02
(Subject to appearance of moon)

Holidays (Ashoora 2022) Monday & Tuesday 8th & 9th August 2022
2 02
(Subject to appearance of moon)

TOTAL 04

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 GENERAL
& MISCELLANEOUS EVENTS
GENERAL EVENTS

Sr. No. EVENT MODE DURATION (Hours)

1. Inaugural Session (Inaugural Address / Welcome Address including Address 1.5

Personal Introduction-Faculty and Participants)
2. Briefing by CI L/T 0.5

3. Briefing by DS T&C (Academic Guidelines/Zoom/E-Portal) L/T 1.5

4. Presentation on Modules by Respective Sponsor ADSs L/T 1.5

5. Self-Assessment Test (SAT) SAT 01

6. MCQT-1
2 x Multiple Choice Question Test (MCQs) 02
MCQT-2
7. Certificate Award Ceremony (Including Rehearsal) Ceremony 4.5

Total (08 Events) 12.5

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 MISCELLANEOUS EVENTS /ACTIVITIES
REF EVENT DURATION (Hours)
PRESENTATIONS
COURSE REVIEW COMMITTEE (CRCP)
CRC Presentation 01 Event 02
Total Time 02
FORTNIGHTLY FACULTY MEETINGS
Fortnightly Meetings 04 Events x 0.5 hr each 02
Total Time 02
OTHER ACTIVITIES
Tutorial Discussion on Public Speaking 2 x TDs of 2 hrs each 04
Other Tutorial Discussions 3 x TDs of 1.5 hrs each 4.5
Lecture Discussion (How to ask a smart question?) 1 x LD of 1hrs. 01
Nutrition and Life Style Modification for A Healthy Life 1.5
Scope:
1 x LD of 1.5hrs
• Food & Nutrition
• Balanced Diet
• Healthy Lifestyle
Inland Study Tour Presentations (IST P) 6 x .5 hrs. One Event 3
(six groups, each to make half an hour presentation)
Local Field Visit Presentations (LFV P) Two LVs ( Six 2x 6 x .25 hrs. Two Events 3
groups to make 15 minute presentation in each local visit)
Individual Research Paper Meetings 12 x 0.5 06
Zero Analysis Paper 1= 1 hr 01
Analysis Paper (AP-1=1hr) (AP-2=1.5hrs) 2.5
Analysis Paper Debriefing 02 Events x 30 minutes 01
Peer Rating 2 Events - 01 hr each term 02
Participant Nomination 01 Event 0.5
Total Time 30
(35 Events) 34

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 MODULE: I
FOUNDATION LECTURES
AIM
To provide understanding of public policy formulation and implementation.

SCOPE

• Government structure and public policy as well as the complexities involved in the process of formulation and
implementation of public policy
• Overview of Pakistan's Economy and domestic and global economic issues
• Internal and external determinants of security and challenges for Pakistan
• Socio-cultural dynamics of Pakistani society and interfaces with global culture and modernity
• Overview of foreign policy options in the changing regional and international scenario and challenges and prospects of trade diplomacy

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

1. Lecture Discussion (LD) 05 7.5
TOTAL 05 7.5

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 MODULE: 1
FOUNDATION LECTURES
Ref No. Topic & Scope Mode Duration (Hours)
FRAMEWORK OF PUBLIC POLICY
SCOPE
• Understanding the Government structure and public policy
1.01 • Understanding the Public policy process LD 1.5
• Complexities involved in the process of formulation and implementation of public
policy
ECONOMY OF PAKISTAN: CHALLENGES AND PROSPECTS
SCOPE
• State of Pakistan's Economy
• Current domestic economic issues
• Current International economic issues and implications for Pakistan
• Future economic outlook for Pakistan in the global economic order and prospect
1.02 of Global Trade LD 1.5
• Implications of rising domestic and foreign debt
• Review of Pakistan's Trade Agreements and Trade Policy
• Doing Business in Pakistan
• Role of SECP, BOI & Ministry of Commerce
• Informal Factors Hindering Business
• Ease of Doing Business Index (Mechanism & Composition)
INTERNAL AND EXTERNAL DETERMINANTS OF NATIONAL SECURITY
SCOPE
• Security of Pakistan – issues and challenges / elements of national security
• Regional and international factors affecting National Security
1.03 • State Response to external security challenges, including border management and LD 1.5
state of preparedness
• Internal security challenges and state response
• Impact of sectarianism, extremism and terrorism on Pakistani society and
economy

1.04 Socio-Cultural Dynamics of Pakistani Society LD 1.5

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Ref No. Topic & Scope Mode Duration (Hours)
SCOPE
• Dynamics of Pakistani society
• Interfaces with global culture and modernity
• Expanding urbanization and emergence of hybrid cultures
• Emerging role of family, educational institution, mosque and shrine in the
changing socio-cultural settings
FOREIGN POLICY AND TRADE DIPLOMACY
SCOPE
1.05 • Determinants of foreign policy LD 1.5
• Foreign policy options in the changing regional and international scenario
• Trade diplomacy and its growing importance in relations between nations
• Challenges and prospects of effective trade diplomacy
Total 05 7.5

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 MODULE – II
LEADERSHIP AND MANAGEMENT SKILLS
AIM & OBJECTIVES
Leadership is crucial for effective public service delivery at the operational level. Leaders motivate their teams to
improve governance by ensuring effective implementation of policies. Driven by their organization’s mission, public
sector leaders play a pivotal role in affecting the health, safety, security, and stability of citizens.
The aim of this module is to hone and develop their leadership skills as they rise to positions of higher responsibility
and face constant uncertainty due to the rapid pace of change. The module has been designed keeping in view that
officers are expected to fulfil public expectations, develop functional teams and improve performance. It is therefore
imperative to expose them to various tools and strategies to help them perform effectively in leadership roles.

SCOPE
• Leadership and management skills
• Key attributes of leaders for effective public service delivery including team building, communication and
negotiation skills, conflict resolution techniques, decision making, stress management, emotional literacy and
performance management

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

1. Workshop (W) 07 21.5
TOTAL 07 21.5

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 MODULE: II
LEADERSHIP AND MANAGEMENT SKILLS
Mode Duration
Ref No. Topic & Scope
(Hours)
TEAM BUILDING
SCOPE
2.01 • Importance of working in Teams W 03
• Characteristics of Effective Teams
• Effective Team Building Tools & Techniques
• Practical/hands-on exercises
COMMUNICATION & PRESENTATION SKILLS
SCOPE
• Importance of effective communication for leaders
2.02 • Useful Presentation Skills W 03
• How to communicate clearly & effectively How to ensure effective
communications in organizations
• Practical/hands-on exercises
NEGOTIATIONS SKILLS
SCOPE
2.03 • Importance of negotiation skills W 03
• Negotiation Strategies
• Effective negotiation tools and techniques
• Practical/hands-on exercises
EFFECTIVE TIME MANAGEMENT SKILLS
SCOPE
2.04 • Concept and significance of Time Management W 02
• Time Management Tools and Techniques for increasing efficiency and
effectiveness
• Practical/hands-on exercises
DECISION MAKING & PROBLEM SOLVING
2.05 W 03
SCOPE
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 Mode Duration
Ref No. Topic & Scope
(Hours)
• Importance of effective decision making for leaders
• Decision making & problem solving tools and techniques
• Hands-on exercises in the domain of decision making
STRESS & ANGER MANAGEMENT, AND EMOTIONAL
INTELLIGENCE
SCOPE
• Understanding stress as a factor influencing decision making and rational
thinking
2.06 • Occupational Stress in Pakistan’s Mid-Level Bureaucracy
W 4.5
• Managing personal and workplace stress
• Effective Anger Management tools & techniques
• Working towards achieving work-life balance
• Emotional Intelligence-Importance of understanding and managing
emotions.
• Practical/hands-on exercises
ANALYTICAL WRITING
SCOPE
• Components of Analytical Writing
• Process of Analytical Writing
• Hands on exercise on Summary, Self-contained Note and Brief Writing
2.07 • Types of effective writing W 03
• Process and Components of Effective Writing
• Clarity of Communication vs Nuances (reading between the lines)
• Effective Writing and Advocacy in Public Sector
• Practical/hands-on exercises
Total 07 21.5

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 MODULE-III
HUMAN RESOURCE MANAGEMENT
AIM & OBJECTIVES
Understanding the importance of Human Resource Management and the challenges being faced in public sector
organizations.
Examining the legal framework and public policy issues and decisions impacting the practice of human resource
management.
SCOPE
• Capacity building for creating, developing and maintaining effective workforce
• Tools and techniques for Job Analysis: Job specification and Job description
• Human Resource Development (HRD)
• Critical overview of existing performance appraisal method and its impact on performance of human
resource of public sector organizations

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

1. Lecture Discussion (LD) 03 4.5
2. Workshops (W) 02 06
TOTAL 05 10.5

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 Module-III
HUMAN RESOURCE MANAGEMENT
DURATION
REF TOPIC AND SCOPE MODE
HOURS

HUMAN RESOURCE MANAGEMENT IN PUBLIC SECTOR

SCOPE
3.01 • Importance of recruiting, developing and maintaining professional workforce for effective LD 1.5
service delivery
• Enhancing understanding of HR cycle in public sector

FEDERAL AND PROVINCIAL RULES OF BUSINESS

SCOPE
3.02 • Purpose and salient features of Rules of Business LD 1.5
• Impact of Rules of Business on performance and decision-making
• Existing coordination mechanisms at the provincial and federal levels and their efficacy
to improve public service delivery

PERFORMANCE MANAGEMENT IN PUBLIC SECTOR

SCOPE
• Evaluation of Existing Performance Management System
• Key components of Performance Management System (planning, monitoring, rating,
rewarding)
3.03 • Understanding Key Performance Indicators (KPIs) and Target Setting W 03
• Developing Performance Management System and Key Performance Indicators specific
to participants organizations
• Hands on exercise on Developing KPIs, Target Setting and PERs Writing.
• Significance of relevant tools and techniques for Job Analysis: Job specification and Job
description
• Practical/hands-on exercises

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 DURATION
REF TOPIC AND SCOPE MODE
HOURS

EFFICIENCY & DISCIPLINE

SCOPE
• E&D Rules 1973 and Civil Servants (E&D) Rules 2020
• Civil Servants (Directory Retirement from Service) Rules 2020
3.04 • Drafting of Show Cause Notices, Statement of Allegations, Inquiry Reports and W 03
documents related to disciplinary proceedings
• Identification of snags and lapses which result in the quashing of a case due to technical
omissions or commissions
• Role and authority of inquiry/authorized officer
• Practical/hands-on exercises
ACCOUNTABILITY & PERFORMANCE

• Accountability for performance to improve public service delivery

3.05
• Existing accountability mechanism at departmental level
LD 1.5
• External accountability through Anti-Corruption Establishments (ACE) and NAB
• Changes in NAO

Total 05 10.5

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 MODULE – IV
PUBLIC FINANCIAL MANAGEMENT
AIM & OBJECTIVE
To familiarize participants with public financial management concepts as applicable at the operational and
implementation level.
SCOPE
• Budget Formulation Process
• Role and responsibility of the Drawing & Disbursing Officer.
• Financial Management and Powers of the Principal Accounting Officers, Regulations 2021
• Effective handling of Audit Observations

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

1. Workshops (W) 03 08
2. Lecture Discussion (LD) 01 1.5
TOTAL 04 9.5

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 MODULE – IV
PUBLIC FINANCIAL MANAGEMENT
DURATION
REF TOPIC AND SCOPE MODE
HOURS
BUDGET FORMULATION PROCESS
SCOPE
4.01 W 04
• Different steps in the Budget Cycle
• Hands-on exercise in developing budget proposal/ estimates
ROLES AND RESPONSIBILITIES OF THE DRAWING & DISBURSING OFFICER
SCOPE

• Public money and responsibilities of DDO

• DDO’s responsibilities towards PAOs/HoDs and Accounts/Audit offices
4.02 W 02
• Responsibilities of the DDO in PFM of regular government departments
• Additional responsibilities of the DDO in the PFM of autonomous
institutions/projects using Assan Assignment Account
• Practical/hands-on exercises

HANDLING AUDIT OBSERVATIONS

SCOPE
• Common types of audit observations
4.03 W 02
• Role and importance of Exit Conference in the resolution of audit observations
• Powers and limitations of DAC in the resolution of advance level of audit paras
• Hands-on practice on preparation of replies to audit paras separately for compliance
audits and performance audits
MANAGEMENT FINANCE (Finance for Public Managers)
4.04 SCOPE LD 1.5
• Public Policy and PFM: Challenges and Policy Imperatives

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 DURATION
REF TOPIC AND SCOPE MODE
HOURS
• The Development-Non Development Divide
• Fiscal Tightening, Fiscal Discipline and the myth of 'Austerity'
• Course Corrections through the PFM
• PFM and Corporate Governance
Total 04 9.5

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 MODULE – V
PUBLIC PROCUREMENT

AIM
To familiarize the participants with the principles of public procurement & to enhance their capability to plan and
implement procurement transactions efficiently.
SCOPE

• Public Procurement Rules: their scope, applicability, principles of procurement, bidding, qualification of suppliers,
evaluation criteria etc.
• How is transparency ensured and what are the problems confronted at the operational level?
• Essentials of Public Private Partnership (PPP)

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

1. Workshops (W) 06 17
TOTAL 06 17

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 MODULE – V
PUBLIC PROCUREMENT
DURATION
REF TOPIC AND SCOPE MODE
HOURS
PUBLIC PROCUREMENT IN PAKISTAN
SCOPE
• Introduction and background of Public Procurement Regime
• Procurement and Public Procurement
• Scope & Applicability
• Categories of Procurement
• Important Concepts
• Principles of Procurement
• Procurement Planning
• Methods of Procurement 15 hrs
• Procurement Cycle To be
• Pre-Qualification of Contractors / Suppliers conducted in
• Procurement of Consultancy Services 03 days in 04-
• Disqualification of Contractors / Suppliers / Consultants 05 workshops
5.01- • Complaint Redressal Mechanism W of varying
5.05 • Practical/hands-on exercises duration
(NIMs will
EVALUATION CRITERIA conduct as per
SCOPE their own
• How to prepare unambiguous evaluation criteria? arrangements)
• Difficult and Discriminatory Conditions
• Preparation of Evaluation Reports
BIDDING DOCUMENTS / REQUEST FOR PROPOSALS DOCUMENTS
SCOPE
• How to prepare Bidding Documents / RFP Documents?
• Award of Contract
• Closing the Contract
AWARD OF CONTRACT AND CONTRACT MANAGEMENT

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 DURATION
REF TOPIC AND SCOPE MODE
HOURS
ALTERNATIVE METHODS OF PROCURMENT
PUBLIC PRIVATE PARTNERSHIP
SCOPE
• Concept of Public Private Partnership.
• Methods and modalities in infrastructure and social sector development
intervention through PPP
• Advantages and pitfalls of Public Private Partnership.
5.06 • Analysis in terms of growth and development at the public level vis-à-vis private W 02
sector
• Innovative models in service delivery with particular focus on PPP.
• PSDP+ Initiative and its Portfolio

• Practical/hands-on exercises

Total 06 17

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 MODULE – VI
PROJECT DEVELOPMENT AND MANAGEMENT
AIM & OBJECTIVE

To familiarize the participants with the concept of Project Management

SCOPE
• Fundamentals of project management from preparation of feasibility to monitoring and evaluation
• Contemporary project management tools, methodologies & software

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

Lecture Discussion (LD) 01 1.5

Workshop 04 13

TOTAL 05 14.5

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 MODULE- VI
PROJECT DEVELOPMENT AND MANAGEMENT

DURATION
REF TOPIC AND SCOPE MODE
HOURS
INTRODUCTION OF PROJECT MANAGEMENT
SCOPE:
• Theoretical framework
6.01 LD 1.5
• Project Cycle
• Project Management in public sector of Pakistan
• Scope and working of Planning Commission and Provincial P&D
PREPARATION OF PC-I & PC-II
SCOPE
6.02 • Introduction to PC-I & PC-II W 05
• A case study of social sector / infrastructure development project
• Practical/hands-on exercises
PREPARATION OF PC-III, PC-IV & PC-V W 03

SCOPE
6.03 • Monitoring Progress
• Evaluation
• Post Evaluation
• Practical/hands-on exercises
PROJECT APPRAISAL’ W 02
SCOPE
• Tools (NPV, IRR, BCR)
• Economic Analysis
6.04
• Financial Analysis
• Unit Cost Analysis
• A Case Study of Social / Infrastructure Sector
• Practical/hands-on exercises
6.05 PROJECT MANAGEMENT TOOLS & MS PROJECT W 03

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 DURATION
REF TOPIC AND SCOPE MODE
HOURS
SCOPE
• Basic understanding of various menus and views of the MS Project
environment.
• Create a Work Breakdown Structure (WBS).
• Link tasks to create a Schedule.
• Print project plans in different formats
• Create reports and update progress details.
• Developing plans
• Assigning resources to tasks
• Tracking progress
• Managing the budget
• Work Plan/Cash plan/Team Plan
• CPM/PERT
• Practical/hands-on exercises
TOTAL 05 14.5

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 MODULE – VII

PUBLIC SERVICE ETHICS IN GOVERNANCE

AIM & OBJECTIVE

To familiarize participants with international and national codes of conduct for civil servants’ ethical behavior.
Enhance conceptual understanding about legal & institutional framework of public service ethics.

SCOPE
• International and National Ethical standards for public service
• Reflection of Ethical standards in the legal framework (Conduct Rules 1964, E&D Rules 1973 and Directory
Retirement Rules 2020 for Civil Servants)
• Conflict of interest and ethical decision making
• Issues and challenges in ensuring ethical conduct in civil service
• Administrative discretion and accountability

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

Lecture Discussion (LD) 02 03

Workshop (W) 01 04

TOTAL 03 07

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 MODULE- VII
PUBLIC SERVICE ETHICS IN GOVERNANCE
DURATION
REF TOPIC AND SCOPE MODE
HOURS

CONCEPTUAL UNDERSTATING OF PUBLIC SERVICE ETHICS

7.01 SCOPE LD 1.5

• Basics of values, morals and ethics and their distinctions
• Social influencers on ethics of civil servants
• Personal and professional ethos

ADMINISTRATIVE DISCRETION

SCOPE
7.02 • Concepts & principles of administrative discretion for decision-making LD 1.5
and problem-solving
• Addressing corruption and maladministration
• Role of Ombudsman /Judicial Control& Administrative Discretion

PUBLIC SERVICE MOTIVATION AND BEST PRACTICES FOR PUBLIC

SERVICE ETHICS

SCOPE
• Introducing strategies adopted by various countries to promote ethical
7.03 behavior in civil servants W 04
• Discussion on selected country cases for devising context specific strategies
for Pakistan’s civil service
• Scenario based exercises by the participants involving ethical dilemma and
challenges
• Practical/hands-on exercises
TOTAL 03 07

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 MODULE – VIII

INTERFACE WITH STAKEHOLDERS

AIM & OBJECTIVE

To create awareness among the participants regarding importance of stakeholders and the nature of their
interaction with them.

SCOPE
• Interface with citizens
• Interface with media
• Interface with Parliament
• Interface with judiciary

SUMMARY OF
NUMBER OF EVENTS HOURS
EVENTS
Workshop (W) 01 04

Lecture Discussion (LD) 04 06

TOTAL 05 10

33
 MODULE- VIII
INTERFACE WITH STAKEHOLDERS
DURATION
REF TOPIC AND SCOPE MODE
HOURS
ENGAGING MEDIA FOR EFFECTIVE SERVICE DELIVERY
SCOPE
• Media perspective on right to information
• Importance of narrative and message to be conveyed (story telling)
8.01 • Drafting and issuance of press release W 04
• Conduct of live press conference
• Optimal level of exposure of public servants to media
• Do’s and Dont’s for public servants
• Issues and challenges in use of social media
• Practical/hands-on exercises
INTERFACE WITH CITIZENS: CITIZEN PORTAL (PRIME
MINISTER’S PERFORMANCE DELIVERY UNIT)
SCOPE
8.02 • Introduction to Pakistan Citizen’s Portal (PCP) LD 1.5
• Performance review
• Impact
• Future roadmap
INTERFACE WITH CITIZENS: UNDERSTANDING OF RTI LAWS AND
RESPONSIBILITIES OF PUBLIC OFFICIALS
8.03 SCOPE LD 1.5
• International and national RTI laws
• The rationale and importance of RTI legislation
• Overview of the implementation tools
INTERACTION WITH JUDICIARY AND ADMINISTRATIVE RESPONSE
8.04 LD 1.5
SCOPE

34
 DURATION
REF TOPIC AND SCOPE MODE
HOURS
• Preparing response/ para wise comments on court cases
• Interaction with law officers and offices of the concerned governments
• Preparation & Presentation of Cases on behalf of Government
• Responding to stay orders and writ petitions
INTERFACE WITH PARLIAMENT
SCOPE
8.05 • Parliamentary committees and their role and functions LD 1.5
• Parliamentary oversight-interaction and reporting by ministries/divisions
to senate and national assembly committees
• Role of ministries/divisions in legislative process
TOTAL 05 10

35
 MODULE – IX

ICT, AI and E-GOVERNANCE

AIM & OBJECTIVE

To refresh essential IT skills of participants to enhance their efficiency and effectiveness, individually and at the
organizational level.
To develop understanding of e-governance and highlight the effectiveness of ICT and AI based interventions in
evidence-based problem solving/ decision making for effective service delivery.
SCOPE
• Proficiency in MS-Word
• Structuring multimedia presentations by using Power Point
• Process of Evidence Based Problem Solving / Decision making
• Government initiatives to introduce e-governance through automation to streamline management at the operational
and implementation level
• E-Office software
• Conceptual understanding and application of AI and its potential in Pakistan

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

Lecture Discussion (LD) 03 04

Workshop (W) 04 09

TOTAL 07 13

36
 MODULE- IX
ICT AND E-GOVERNANCE
DURATION
REF TOPIC AND SCOPE MODE
HOURS
MICROSOFT WORD (MS WORD)
SCOPE
• Introduction to Microsoft word
• File (Font, Paragraph, Heading Styles, Editing, Clipboard)
• Insert (Section breaks, Multiple Page Numbering Styles and Page Size and
Orientations in single document Picture, shapes, Chart, Smart Art,
Hyperlink, Bookmark, clipart, Header & Footer and Linking / Unlinking
Sections Header/Footers for Different Page Numbers and Section Headers,
9.01 Insert, Draw table, Delete table, Merge tables, AutoText) W 03
• Page layout (Page Setup, Columns, orientation, Size, Breaks, Page color,
Indent, Spacing, Themes).
• References (table of contents, footnotes, Indexes, Cross reference).
• Data Automation through Mail Merge and linking Excel Sheets
• Review Word Count, Spelling, Grammar, Thesaurus, Track Changes and
Comments in Document
• Insert / Manage Citations and Bibliography
• Integrating Mendeley with MS Word and its use for research
• Practical/hands-on exercises
MICROSOFT POWER POINT
SCOPE
• Introduction to MS PowerPoint, Working with Slides.
9.02 • Animation (Custom Animation, Transition scheme) W 02
• Media Clips (Movie, sound), Design (Theme, Slide Orientation, and
background).
• Protect presentation. Comments, proofing.
• Practical/hands-on exercises

37
 DURATION
REF TOPIC AND SCOPE MODE
HOURS
ICT INTERVENTIONS FOR IMPROVED SERVICE DELIVERY
SCOPE
• Data and Information
• Organization and effective utilization of data
9.03 • Identification of problem and deliverables LD 1.5
• Process Mapping / Business Process Re-Engineering
• Evidence Based Solution
• Concept of e-governance & ICT based Interventions and its utility for
effective service delivery at implementation level – Some case studies
• Big data and data analytics.
GEOGRAPHIC INFORMATION SYSTEM (GIS) AS A DECISION-
MAKING TOOL
SCOPE
• Introduction to GIS
9.04 • Data Integration W 02
• Patterns in data
• Data Visualization
• Data Analysis
• Application Domains
• Practical/hands-on exercises
E-OFFICE SOFTWARE
9.05 SCOPE: W 02
• Hands-on practice on different modules of any E-office software.
DIGITIZING THE GOVERNMENT
SCOPE
9.06 • E-Participation and policy making LD 1.5
• Managing e-public (electronically connected) network
• E-service in public sector
• Change management powered by E- government

38
 DURATION
REF TOPIC AND SCOPE MODE
HOURS
ARTIFICIAL INTELLIGENCE: CONCEPTUAL UNDERSTANDING,
POTENTIAL AND APPLICATION

• Conceptual understanding
9.07 LD 01
• Application of AI in public and private sector in Pakistan
• Potential of AI in Public Policy Domain

TOTAL 07 13

39
 MODULE – X
RESEARCH AND RESEARCH METHODOLOGY
AIM & OBJECTIVE

To facilitate the participants in conducting research, evaluation and analysis required for policy planning and
implementation at the operational level.

SCOPE
• Research methodology
• Introduction to quantitative research tools

SUMMARY OF EVENTS NUMBER OF EVENTS HOURS

Tutorial Discussion (TD) 01 1.5

Workshop (W) 02 05

TOTAL 03 6.5

40
 MODULE- X
RESEARCH AND RESEARCH METHODOLOGY
DURATION
REF TOPIC AND SCOPE MODE
HOURS

RESEARCH METHODOLOGY
SCOPE
10.01 • The research process: Significance of study, Statement of the problem, TD 1.5
Methodology, Literature review
• Style and Form of the paper: writing the outline, footnotes, endnotes,
cross-referencing, content and layout
RESEARCH METHODS: RESEARCH PROCESSES, STYLE AND FORM
SCOPE

• The research process: Significance of study, statement of the problem,

Methodology, Literature review
10.02 W 03
• Style and Form of the paper: writing the outline, footnotes, endnotes,
cross-referencing, content and layout
• To create awareness about plagiarism and intellectual dishonesty in
research and how to avoid the same
• Practical/hands-on exercises

QUANTITATIVE TOOLS FOR DECISION MAKING

SCOPE
• Introduction to Statistics and its Application in Decision Making
• Describing and Interpreting Data: Statistical & Graphical Methods
10.03 • Mean, Median, Mode, Ratio & Standard Deviation etc. and their W 02
Application
• Sampling Techniques for Feed Back & Monitoring of Public Service
• Testing of Hypothesis, Application of data and computation of results
• Data Analytics
• Practical/hands-on exercises
TOTAL 03 6.5

41
 MODULE- XI
INLAND STUDY TOURS (IST) AND LOCAL VISITS
AIM & OBJECTIVE
To facilitate officers in acquiring firsthand knowledge of administration of public departments at federal, provincial
& district levels.
To acquaint participants about the working of various institutions associated with service delivery to the public.

SCOPE
• Visit to far flung districts to gain working knowledge of dynamics of public policy
• Important initiatives and issues undertaken in various districts
• Comparative analysis and first-hand acquisition of data and information
• Cogent assessment of critical provincial and local issues and operable action plans to be suggested in the post-visit
phase
• Capacity building for conducting analysis of departmental functions through visits to selected public/private sector
organizations
• Promoting fraternity amongst participants hailing from various service streams
• Examination of the processes, methodologies and systems set in place for effective service delivery
• Analysis of the interplay of allied institutions to identify issues pertaining to coordination & execution of projects
• Assessment of strengths and weaknesses of the institutions
• Evaluation by the participants of the service being provided to the public, the level of organizational maturity and
professionalism.
DURATION
REF TOPIC AND SCOPE MODE
HOURS
• IST for 3 days (Depending on its peculiar circumstances, a NIM
may increase the duration from 03 to 04 days. In that case, one
11.01 LV may be dropped) IST 19.5
• Inland Study Tour may be planned outside the province with the
condition to remain within Financial Resources.
11.02 & • Two LVs of one Day each
LV 13
11.03
TOTAL 03 32.5

42
 CURRENT ISSUE PRESENTATIONS (CrIP)
AIM
To provide participants with the opportunity of honing their public speaking/presentation skills.
To provide an insight into current public policy issues reflecting an in-depth appraisal and effective response within
constraints of time and resources.

SCOPE

• Fundamentals of public speaking/presentation skills

• Current issues of public policy implementation
• Implications of current national/international issues
• Tools of analysis, logical reasoning, critical appraisal and dispassionate evaluation of issues so as to derive workable
course of action
• Effective decision making and innovative solutions for resolution of current issues in public service delivery

DURATION
Topic
HOURS
• Current Issue Presentations (to be conducted in 05 working
32.5
days)

43
 CASE STUDY RESEARCH (CSR)
AIM
To refine the understanding of participants about the processes and methodology of policy formulation, strategizing and
implementation of legal, administrative and judicial mechanisms for informed governance and service delivery.

SCOPE
• Methodology of strategizing the policy and its implementation in the country
• Profound thinking and reasoning abilities
• The inter-linkages between different institutions, and stakeholders in the decision-making process
• Knowledge management across various subjects by dealing selectively and intensively with the problems at hand
• Role of political entities, societal forces, the media and the bureaucracy in the process of forming a strategy,
implementation and ensuring continuity
• Insight into the working of organizations at operational and tactical levels ensuring well-coordinated mechanism to
realize the aims, goals, objectives of laws and mechanism for human security
• Capacity Building of the participants to help them undertake critical appraisal of the factors which adversely affect
the implementation of strategies
• Skill enhancement of the participants to enable them in anticipating complications and taking appropriate steps to
ward off adversities
• Broadening cognitive/intellectual horizon of the participants to sensitize them of a range of varied feasible options
• Collective wisdom for problem-solving rather individual effort
• Evaluation of analytical and problem-solving skills of the participants

DURATION
Topic
HOURS
• 02 X Case Study Research (Including Presentations) – Full day
13
Activity, one day for each CSR
02 13

44
 SIMULATION EXERCISE (SE)
AIM
To offer an opportunity to participants to apply knowledge and skills to understand the processes of public policy
management (formulation and implementation) and develop operational plans for execution of the same.

SCOPE

• Development of implementation mechanism to ensure effective public service delivery

• Prioritizing the issues and policy / strategy options keeping in view the social, economic and political constraints
while allocating limited resources among competing demands
• Striking a balance between continuity and change based on a realistic analysis of the challenges and opportunities
arrived at by a strategic appraisal of the prevailing environment
• Formulation of specific set of action plans for sustained execution of the operational strategies which provide
equitable and financially sustainable solutions
• Identification of potential destabilizing factors to suggest contingency plans to overcome them with a view to ensure
uninterrupted service delivery.
• Formulation of innovative strategies to offset mundane and run off the mill practices
• Appreciation of the processes of the formulation of National Policies.

DURATION
Topic
HOURS
• 01 X Simulation Exercise (06 Working days) 39
• Add One Saturday & Sunday (not included in overall course hours) 13
01 52

45
 Building Capacity to Use Research as Evidence (BCURE)

DURATION
Topic
HOURS
• BCURE ( Two Days) 13
01 13

46