SECTION 6 ERROR MESSAGE 6.2.28 Settings Error ......................................................

17
6.2.29 Stored Error .........................................................17
Alphabetical error messages list is on the next page. 6.2.30 QC Data Error......................................................17
6.2.31 No Printer Paper..................................................18
6.1 ERROR CODE and report PRIORITY ..................................1 6.2.32 Printer Error.........................................................19
6.2.33 Print Buffer Full....................................................20
6.2 ERROR MESSAGES ...........................................................2 6.2.34 HC Buffer Full ......................................................20
6.2.1 Vacuum Error.........................................................2 6.2.35 LAN Buffer Full ....................................................20
6.2.2a Waste C. Error 1....................................................4 6.2.36 HC Off-Line .........................................................21
6.2.2b Discard Waste 1 ....................................................4 6.2.37 HC ACK Timeout .................................................21
6.2.38 HC NAK Retry .....................................................22
6.2.3a Replace Diluent 1 ..................................................4
6.2.39 LAN no Response ...............................................22
6.2.3b Replace Lyse 1 ......................................................4
6.2.40 PPMC Cont. Error................................................23
6.2.4 MC Drain Error.......................................................6 6.2.41 WBC Noise Error .................................................23
6.2.5 Piercer MT Error (UD)............................................7 6.2.42 RBC Noise Error..................................................23
6.2.6 Piercer MT Error (FB) ............................................7 6.2.43 PLT Noise Error ...................................................23
6.2.7 Syringe MT Error (Diluent) .....................................7 6.2.44 Tube holder Err....................................................24
6.2.8 Syringe MT Error (Sample Aspiration)....................7 6.2.45 R-Cover Open .....................................................25
6.2.9 PinchV1 MT Error ..................................................8 6.2.46 Setting Seq. Error ................................................26
6.2.10 Piercer MC Error (UD) .........................................10
6.2.46 Drain Reag. Error 9 .............................................26
6.2.11 Piercer MC Error (FB) ..........................................10
6.2.12 Syringe MC Error (Diluent)...................................10
6.2.13 Syringe MC Error (Reagent Aspiration)................10
6.2.14 PinchV1 MC Error ................................................10
6.2.15 PinchV2 MC Error ................................................10
6.2.16 Aperture Clog ...................................................... 11
6.2.17 Temp. Error (H) Room Temp. (H) 9......................12
6.2.18 Temp. Error (L) Room Temp. (L) 9.......................12
6.2.19 Blank Error...........................................................13
6.2.20 WBC Smp’g Error ................................................14 1 303B046, 9 303J056
6.2.21 RBC Smp’g Error .................................................14
6.2.22 PLT Smp’g Error ..................................................14
6.2.23 HGB Error............................................................15
6.2.24 QC (L-J) Error......................................................16
6.2.25 QC (X) Error ........................................................16
6.2.26 RAM Error............................................................16
6.2.27 ROM Error ...........................................................16

pocH-100i S/M (i) December 13, 2007

<A>
Aperture Clog ..................................................................... 11
<B>
Blank Error .........................................................................13
<D>
Discard Waste 1 ..................................................................4
Drain Reag. Error 9............................................................26
<H>
HC ACK Timeout ................................................................21
HC Buffer Full.....................................................................20
HC NAK Retry ....................................................................22
HC Off-Line ........................................................................21
HGB Error ..........................................................................15
<L>
LAN Buffer Full...................................................................20
LAN no Response ..............................................................22
<M>
MC Drain Error .....................................................................6
<N>
No Printer Paper ................................................................18
<P>
Piercer MC Error (FB) ........................................................10
Piercer MC Error (UD)........................................................10
Piercer MT Error (FB)...........................................................7
Piercer MT Error (UD) ..........................................................7
PinchV1 MC Error ..............................................................10
PinchV1 MT Error.................................................................8
PinchV2 MC Error ..............................................................10
PLT Noise Error..................................................................23
PLT Smp’g Error.................................................................14
PPMC Cont. Error ..............................................................23
Printer Error .......................................................................19
Print Buffer Full ..................................................................20
pocH-100i S/M
<Q>
QC Data Error ....................................................................17
QC (L-J) Error ....................................................................16
QC (X) Error.......................................................................16
<R>
R-Cover Open....................................................................25
RAM Error ..........................................................................16
RBC Noise Error ................................................................23
RBC Smp’g Error ...............................................................14
Replace Diluent 1 ................................................................4
Replace Lyse 1 ....................................................................4
ROM Error .........................................................................16
Room Temp. (H) 9 .............................................................12
Room Temp. (L) 9 ..............................................................12
<S>
Settings Error .....................................................................17
Setting Seq. Error ..............................................................26
Stored Error .......................................................................17
Syringe MC Error (Diluent) .................................................10
Syringe MC Error (Reagent Aspiration) ..............................10
Syringe MT Error (Diluent) ...................................................7
Syringe MT Error (Sample Aspiration) ..................................7
<T>
Tube holder Err. .................................................................24
<V>
Vacuum Error .......................................................................2
<W>
Waste C. Error 1 ..................................................................4
WBC Noise Error ...............................................................23
WBC Smp’g Error ..............................................................14
1 303B046, 9 303J056
(ii) December 13, 2007
SECTION 6 ERROR MESSAGE
6.1 ERROR CODE AND REPORT PRIORITY

The following indicates message on the screen and the priority for each
error.

Priority Error Message Error Code Priority Error Message Error Code
1 RAM Error 431010 27 PinchV1 MT Error 216000
2 ROM Error 431020 28 Vacuum Error 112100
3 Settings Error 431030 29 MC Drain Error 143010
4 Stored Error 463000 30 R-Cover Open 421510
5 QC Data Error 432010 31 Tube holder Err. 421210
6 Print Buffer Full 448030 32 Waste C. Error 1 141000
7 HC Buffer Full 441120 33 Discard Waste 1 141190
8 LAN Buffer Full 486030 34 Replace Diluent 1 131000
9 Printer Error 448010 35 Replace Lyse 1 133220
10 No Printer Paper 448020 36 WBC Noise Error 412010
11 HC Off-line 441020 37 RBC Noise Error 412020
12 HC ACK Timeout 441030 38 PLT Noise Error 412030
13 HC NAK Retry 442020
39 Blank Error 411010
14 LAN no Response 486000
15 PPMC Cont. Error 451600 40 Aperture Clog 331010
16 Piercer MC Error (U/D) 452240 41 HGB Error 415000
17 Piercer MC Error (F/R) 452250 42 WBC Smp’g Error 413010
18 Syringe MC Error (Diluent) 452260 43 RBC Smp’g Error 413020
19 Syringe MC Error (Sample) 452270 44 PLT Smp’g Error 413030
20 Pinch V1 MC Error 452280 45 QC(X) Error 461150
21 Pinch V2 MC Error 452290 46 QC(L-J) Error 461160
22 Setting Seq. Err 429090 47 122511
Room Temp. Error (H) 9
23 Piercer MT Error (U/D) 269020
48 Room Temp. Error (L) 9 122516
24 Piercer MT Error (F/R) 269030
25 Syringe MT Error (Diluent) 215110 49 Drain Reag. Err. 9 429090
26 Syringe MT Error (Sample) 214010
1 303B046, 9 303J056

pocH-100i S/M 6-1 December 13, 2007

6.2 ERROR MESSAGES < Pneumatic Error >
6.2.1 Vacuum Error
This section explains about the described items for each error message.
(1) Error Code
(1) Error Code
Error Code Sub-code 1 Sub-code 2
The error code for each error and 2 kinds of sub-codes “Sub-code 1” 112100 Pressure value when the Time after pressing the
and “Sub-code 2”, which indicate the information of an error. Error Occurred. Start SW till the error is
Error Code will be displayed with 6 digits maximum. Sub-code 1 “0.021 Mpa” will be displayed displayed.
and 2 will be displayed with 4 digits maximum. as “210”.
If the sub-code becomes less than maximum 4 digits, zero
suppression will be taken and left aligned as below. (2) Status
Example: “123000.1200.0000” will be displayed as “123.12.0”.
All mechanical system stops immediately.
(2) Status

The system status when the error occurred. (3) Monitoring Method

(3) Monitoring Method Check Timing: WB Mode:

Total 13 times since opening the pinch valve after
The check timing, judgment module and monitoring method. starting analysis till rinsing sequence before next
sample analysis. (0.1 second before draining/filling
(4) pocH-100i’s Action chambers or opening pinch valve)

The pocH-100i’s action when the error occurred. PD Mode:

Total 12 times in the same time frame as WB
(5) Action to be Taken Mode.

Your probable action to clear the error. Judgment Method: System monitors the A/D converted value from
vacuum sensor. When it reads less than the
“VACUUM1 L” value set in the Hardware Limit,
reports the error. (Default: 0.0180 MPa)

pocH-100i S/M 6-2 December 13, 2007

 (4) pocH-100i’s Action

1) System displays the error dialog when the error is detected.

2) All mechanical system stops immediately.

3) If the error occurred before counting sequence completed, all results

are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the
analysis results are all reported.

(5) Action to be Taken

1) Press [Execute] on the Help screen to start up the recovery

sequnece and error is removed.
When the recovery sequence is completed normally, Auto Rinse and
background check will run automatically. (The background check
may extend maximum 3 cycles.) After completing the background
check, Main screen appears.

NOTE: When the system is in Service Mode, this Auto Rinse and
background check are not performed.

2) Press [Cancel] key on the Help screen to display the previous

screen.

Figure 6-2-1: Vacuum Sensor (PCB No. 3057T1)

pocH-100i S/M 6-3 December 13, 2007

< Chamber Related Error > (4) pocH-100i’s Action
6.2.2a Waste C. Error 1
6.2.2b Discard Waste 1 1) Displays the error dialog when the error is detected.

(1) Error Code 2) If the error occurred before counting sequence completed, all results
are masked with asterisks (*). 1
Error Code Sub-code 1 Sub-code 2 If the error occurred after counting sequence completed, the
Waste C. Error: 141000 0 Time after pressing the Start analysis results are all reported.
Discard Waste: 141190 SW till the error is displayed.

(2) Status (5) Action to be Taken

Next analysis is disable. 1) Press [Execute] on the Help screen to start up the recovery
sequnece and error is removed.
(3) Monitoring Method When the recovery sequence is completed normally, run the Auto
Rinse and background check. 1 (The background check may extend
Check Timing: Waste Chamber is monitored during WBC counting. maximum 3 cycles.) After completing the background check, Main
Waste Container is monitored at start/end of screen appears.
analysis and during WBC counting.
Judgment Method Waste C. Error: 2) Press [Cancel] key on the Help screen to display the previous
Error is reported when Float SW in Waste Chamber screen.
(SNS5) turns OFF (filled).
Discard Waste:
Error is reported when Float SW in Waste
Container (SNS8) turns OFF (filled). 6.2.3a Replace Diluent 1
6.2.3b Replace Lyse 1

(1) Error Code

Error Code Sub-code 1 Sub-code 2

Replace Diluent: 131000 Error condition. Time after pressing the
Replace Lyse: 133220 See (4) below. Start SW till the error is
displayed.

1 303B046
Figure 6-2-2: Waste Chamber (Left Interior)

pocH-100i S/M 6-4 December 13, 2007

(2) Status
Next analysis is disable.
(3) Monitoring Method
Check Timing: Diluent: During WBC/RBC counting.
Lyse: While the syringe is charging the lyse.
When starting a test, the reagent expiry date and
test number is checked.
Judgment Method Replace Diluent:
Error is reported when Diluent line air bubble sensor
(SNS 3) is ON (detected air), and/or when Diluent
Chamber float SW (SNS 7) is ON (empty)
Replace Lyse:
Error is reported when Lyse line air bubble sensor
(SNS 4) is ON (detected air).
Figure 6-2-3-1: Air Bubble Sensors (Left Interior)
Figure 6-2-3-2: Diluent Chamber (Right Interior)
pocH-100i S/M
(4) pocH-100i’s Action
1) Displays the error dialog when the error is detected.
Sub-Code 1 indicates the sensor which detected the error as below:
1: Diluent air bubble sensor
2: Diluent Chamber float SW
4: Lyse air bubble sensor
10: Diluent expired
20: Diluent test number counter is “0” 1
40: Lyse expired
80: Lyse test number counter is “0” 1
NOTE:
When two or more sensors detect the error, the numbers are added.
Ex.) When both bubble sensors detect the error status,
1+4 = “5” is indicated.
2) All mechanical system stops immediately.
3) If the error occurred before counting sequence completed, all results
are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the
analysis results are all reported.
4) Change the lyse reagent bottle indicator to an empty bottle. 1
(5) Action to be Taken
1) Press [Execute] on the Help screen to start up the reagent
replacement sequnece and error is removed.
If reagent replacement sequence is not completed properly, the
error will be detected again and returns to the previous screen of the
Help display screen.
2) Press [Cancel] key on the Help screen to display the previous
screen.
1 303B046
6-5 December 13, 2007
6.2.4 MC Drain Error

(1) Error Code

Error Code Sub-code 1 Sub-code 2

143010 Pressure value when the Time after pressing the
Error Occurred. Start SW till the error is
“0.021 Mpa” will be displayed.
displayed as “210”.

(2) Status
Next analysis is disable.

(3) Monitoring Method

Check Timing: Just after discharging diluent from the Mixing
Chamber after rinsing chamber.
Judgment Method: System monitors the A/D converted value from
vacuum sensor. When it reads less higher than the
“VACUUM2 L” value set in the Hardware Limit,
reports the error. (Default: 0.0320 MPa) 1

Detector
Mixing Chamber Figure 6-2-4-2: Vacuum Sensor (PCB No. 3057T1)

Figure 6-2-4-1: Mixing Chamber Location

1 303B046

pocH-100i S/M 6-6 December 13, 2007

(4) pocH-100i’s Action < Motor Related Errors >
6.2.5 Piercer MT Error (UD)
1) System displays the error dialog when the error is detected. 6.2.6 Piercer MT Error (FB)
6.2.7 Syringe MT Error (Diluent)
2) If the error occurred before counting sequence completed, all results 6.2.8 Syringe MT Error (Sample Aspiration)
are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the Refer to Section 2.4 for the location of each motor. Jump to Section 2.4
analysis results are all reported.
(1) Error Code

(5) Action to be Taken Error Code Sub-code 1 Sub-code 2

Piercer MT Error Error Time after pressing the
1) Press [Execute] on the Help screen to start up the recovery (UD): 269020 condition. Start SW till the error is
sequnece and error is removed. (FB): 269030 See (4) below. displayed.
When the sequence is completed, the error is removed and Main Syringe MT Error
Screen appears. (Diluent): 215110
(Sample): 214010
2) Press [Cancel] key on the Help screen to display the previous
screen. (2) Status

All mechanical system stops immediately.

(3) Monitoring Method

Check Timing: Piercer U/D: When moving up to the upper limit.

Piercer F/B: When moving to the front limit.
Diluent Syringe: When moving to the lower limit.
Sample Syringe: When moving to the upper limit.

Judgment Method: Error is reported when the sensor is OFF, or does

not operated by the specified pulse.

(4) pocH-100i’s Action

1) All mechanical system stops immediately.

pocH-100i S/M 6-7 December 13, 2007

2) Displays the error dialog when the error is detected. 6.2.9 PinchV1 MT Error
Sub-Code 1 indicates the motor status which the error is detected. :
1: Does not stop at the limit position at specified timing. (1) Error Code
2: Stops at the limit position at unexpected timing.
4: Does not stop within the specified time. Error Code Sub-code 1 Sub-code 2
8: Overrun. 216000 Pressure value when Time after pressing the Start
NOTE: When two or more phenomena are observed, the numbers the Error Occurred. SW till the error is displayed.
are added. “0.018 Mpa” will be
Ex.) When the motor overrun and does not stop at the limit when displayed as “180”.
specified, 1+8 = “9” is indicated.
(2) Status
3) If the error occurred before counting sequence completed, all results
are masked with asterisks (*). 1 All mechanical system stops immediately.
If the error occurred after counting sequence completed, the
analysis results are all reported. (3) Monitoring Method

Check Timing: During start-up, error recovery, and auto rinse

(5) Action to be Taken sequences.
Judgment Method: System monitors the A/D converted value from
1) For FSRs only:
vacuum sensor. When it exceeds the “VACUUM1
The error is recovered by Motor Test program. Press [Cancel]on the
L” value set in the Hardware Limit, reports the error.
Help screen to exit Help. Select [Service]-[Test Operation]-
(Default: 0.0180 MPa)
[SV/MT Test] from Main Menu, and press the corresponding motor
button. Pinch Valve 1
[MT1]: Diluent Syringe [MT2]: Piercer U/D
[MT3]: Sample Syringe [MT4]: Piercer F/RD
Refer to Section 5.5.1 for the Motor Test program.
Jump to Section 5.5.1
2) For customers:
Press [Execute] on the Help screen to move the power OFF
preparation process. It becomes ready to be powered OFF safely.
The system will be recovered when re-started.
3) Press [Cancel] key on the Help screen to display the previous
screen.
Pinch Valve 2

Figure 6-2-9-1: Pinch Valve Location

pocH-100i S/M 6-8 December 13, 2007

 (4) pocH-100i’s Action

1) System displays the error dialog when the error is detected.

2) All mechanical system stops immediately.

3) If the error occurred before counting sequence completed, all results

are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the
analysis results are all reported.

(5) Action to be Taken

1) For FSRs only:

The error is recovered by Motor Test program. Press [Cancel]on the
Help screen to exit Help. Select [Service]-[Test Operation]-
[SV/MT Test] from Main Menu, and press the corresponding motor
button.
[MT5]: Pinch Valve operation only.
[MT6]: Pinch Valve operation while applying vacuum.
Either test will clear the error.
Refer to Section 5.5.1 for the Motor Test program.
Jump to Section 5.5.1
2) For customers:
Press [Execute] on the Help screen to move the power OFF
preparation process. It becomes ready to be powered OFF safely.
The system will be recovered when re-started.

3) Press [Cancel] key on the Help screen to display the previous

screen.

Figure 6-2-9-2: Vacuum Sensor (PCB No. 3057T1)

pocH-100i S/M 6-9 December 13, 2007

6.2.10 Piercer MC Error (UD) (4) pocH-100i’s Action
6.2.11 Piercer MC Error (FB)
6.2.12 Syringe MC Error (Diluent) 1) Displays the error dialog when the error is detected.
6.2.13 Syringe MC Error (Reagent Aspiration)
6.2.14 PinchV1 MC Error 2) All mechanical system stops immediately.
6.2.15 PinchV2 MC Error
3) If the error occurred before counting sequence completed, all results
(1) Error Code are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the
Error Code Sub-code 1 Sub-code 2 analysis results are all reported.
Piercer MC Error (UD): 452240
Piercer MC Error (FB): 452250 0 0
Syringe MC Error (Diluent): 452260 (5) Action to be Taken
Syringe MC Error (Sample): 452270
PinchV1 MC Error: 452280 1) Press [Execute] on the Help screen to move the power OFF
PinchV2 MC Error: 452290 preparation process. It becomes ready to be powered OFF safely.
The system will be recovered when re-started.
(2) Status
2) Press [Cancel] key on the Help screen to display the previous
All mechanical system stops immediately. System restart is required. screen.

(3) Monitoring Method

Check Timing: When driving the motor.

Judgment Method: The error is reported if communication error is

detected between the PCB No.3057T1 (driver) and
PPMC controller on PCB No. 6374 (CPU).

pocH-100i S/M 6-10 December 13, 2007

< Detector Related Error > (4) pocH-100i’s Action
6.2.16 Aperture Clog
1) Displays the error dialog when the error is detected.
(1) Error Code
2) If the error occurred before counting sequence completed, all results
Error Code Sub-code 1 Sub-code 2 are masked with asterisks (*). 1
331010 (Se/Sh)x1000 A/D converted value of RBC Clog If the error occurred after counting sequence completed, the
Refer to (3) below. Detection Voltage (Max. value) analysis results are all reported.

(2) Status
(5) Action to be Taken
The analysis is available.
1) Any analysis sequence or clog removal sequence can clear the
error.
(3) Monitoring Method Press [Execute] on the Help screen to start the “Clean Transducer”
sequence. Execusion of “Clog Removal” from “Mainte.”, WB/PD
Check Timing: During RBC counting or WBC analysis. 2 mode analysis, background check, etc. is also effective.

Judgment Method: During RBC/PLT counting, the A/D converted value 2) Press [Cancel] key on the Help screen to display the previous
of RBC clog detection voltage is monitored every screen.
0.5 seconds. Error is reported if it becomes larger
than the “Clog-R” of Hardware Limits setting.
At WBC clog level check, the following calculation is
satisfied.
Se/Sh > CLOG_LTM_W
Se: Mean of sampling data before gate off.
Sh: Mean of flat part sampling data.
CLOG_LTM_W: A Hardware Limits setting
(Default value: 30.0%)
NOTE: The error is judged only when WBC total
count is 1000 or more, and Sh is 1 or
more.
Reference: RBC clog is monitored by the sequence program,
and WBC clog by system program using different
methods. 2 200315

pocH-100i S/M 6-11 December 13, 2007

< Temperature Errors > (4) pocH-100i’s Action
6.2.17 Temp. Error (H) Room Temp. (H) 9
6.2.18 Temp. Error (L) Room Temp. (L) 9 1) Displays the error dialog when the error is detected.

(1) Error Code 2) If the error occurred, all results are masked with asterisks (*). 1
9
Error Code Sub-code 1 Sub-code 2
Room Temp. Error (H): 122511 Temperature 0 (5) Action to be Taken
Room Temp. Error (L): 122516 35.1°C : 351
1) Press [Back] key on the Help screen to display the previous screen.
(2) Status The temperature and the acceptable range, when the error occurred,
will be displayed on the Help screen.
The analysis is available.
2) The error will be recovered when starting either of the WB mode
(3) Monitoring Method analysis, the PD mode analysis or the background check sequence.

Check Timing: During WBC counting.

Judgment Method: The system compares the A/D converted value
from thermistor and Hardware Setting values as;
“Temp. Error (H)” when higher than “TEMP H”
(default: 40°C), and
“Temp. Error (L)” when lower than “TEMP L”
(default: 14 10°C). 9

1 303B046, 9 303J056

Figure 6-2-17:Thermistor (in Detector Block)

pocH-100i S/M 6-12 December 13, 2007

< Analysis Related Errors > (5) Action to be Taken
6.2.19 Blank Error
1) Press [Execute] on the Help screen to start the “Auto Rinse”
(1) Error Code program. Or select [Mainte.]-[Auto Rinse] program.
When the auto rinse sequence is completed without problem,
Error Code Sub-code 1 Sub-code 2 background check automatically starts. (Extended to max. 3 times of
411010 0 0 background check.)
During the background check, the error is removed when all the
(2) Status results are within the above limits, and Main menu appears.

The analysis is available. 2) Press [Cancel] key on the Help screen to display the previous
screen.

(3) Monitoring Method

Check Timing: After the background check analysis is completed.

Judgment Method: When the results exceed the following, the error is
reported.
3
WBC: 0.3 [X10 /µL]
6
RBC: 0.02 [X10 /µL]
HGB: 0.1 [g/dL]
3
PLT: 10 [X10 /µL]

(4) pocH-100i’s Action

1) Displays the error dialog when the error is detected.

pocH-100i S/M 6-13 December 13, 2007

6.2.20 WBC Smp’g Error (4) pocH-100i’s Action
6.2.21 RBC Smp’g Error
6.2.22 PLT Smp’g Error 1) Displays the error dialog when the error is detected.

(1) Error Code 2) The related parameter results are masked with asterisks (*). 1

Error Code Sub-code 1 Sub-code 2

WBC Smp’g Error: 413010 0 0 (5) Action to be Taken
RBC Smp’g Error: 413030
PTL Smp’g Error: 413030 1) Any analysis sequence or clog removal sequence can clear the
error.
(2) Status Press [Execute] on the Help screen to start the “Clean Transducer”
sequence. Execusion of “Clog Removal” from “Mainte.”, WB/PD
Analysis becomes available when the sequence is completed. mode analysis, background check, etc. is also effective.

(3) Monitoring Method 2) Press [Cancel] key on the Help screen to display the previous
screen.
Check Timing: After the data analysis of the sample or background
check analysis is completed.
Judgment Method: The maximum/minimum sampling data and the total
count satisfy the following formula, error is reported.

WBC Sampling Error 9

Maximum Value - Minimum Value - 50 x 100 > 2.3 3.0 [%]
Total Sampling Value
*: 7th through 19th sampling data are used.

RBC Sampling Error

Maximum Value-Minimum Value – 200 x 100 > 3.0 [%] 9 303J056
Total Sampling Value
nd
*: 2 through 19th sampling data are used.

PLT Sampling Error

Maximum Value - Minimum Value – 100 x 100 > 3.0 [%]
Total Sampling Value
nd
*: 2 through 19th sampling data are used.

pocH-100i S/M 6-14 December 13, 2007

6.2.23 HGB Error (5) Action to be Taken

(1) Error Code 1) Any background check sequence can clear the error.
Press [Execute] on the Help screen to start the “Clean Transducer”
Error Code Sub-code 1 Sub-code 2 sequence. Execusion of “Auto Rinse” from “Mainte.”, WB/PD mode
415000 Converted value (blank) Converted value (sample) analysis, etc. is also effective.

(2) Status 2) Press [Cancel] key on the Help screen to display the previous
screen.
The analysis is available.

(3) Monitoring Method

Check Timing: After the data analysis is completed.

Judgment Method: Error is reported if either of the following is satisfied.

Blank < 50
Blank > 10000
Sample - Blank < -50
Sample - Blank > 3600
NOTE: The Hgb converted values are also checked
on [Maint.]-[Status Display] screen.

(4) pocH-100i’s Action

1) Displays the error dialog when the error is detected.

2) The system becomes Ready after the sequence is completed

however “* (an unreliable mark)” will be added to the related data.

pocH-100i S/M 6-15 December 13, 2007

6.2.24 QC (L-J) Error < Memory Related Errors >
6.2.25 QC (X) Error 6.2.26 RAM Error
6.2.27 ROM Error
(1) Error Code
(1) Error Code
Error Code Sub-code 1 Sub-code 2
QC (L-J) Error: 461160 0 0 Error Code Sub-code 1 Sub-code 2
QC (X) Error: 461150 RAM Error: 431010 0 0
ROM Error: 431020
(2) Status
(2) Status
The analysis is available.
The application will not start. System restart is required.

(3) Monitoring Method (3) Monitoring Method

Check Timing: While executing QC analysis. Check Timing: At power ON.

Judgment Method: Error is detected when any of the QC analysis result Judgment Method: RAM Error - Data read from the work memory is not
exceeds the QC Limit. identical with the written data in the work memory.
ROM Error - Incorrect checksum.

(4) pocH-100i’s Action (4) pocH-100i’s Action

1) Displays the error dialog when the error is detected.
2) The operation will be continued and completed normally.
(5) Action to be Taken
RAM Error: The system stops with the continuous beep. Nothing is
displayed on the LCD.
ROM Error: The system stops with 16 times of intermittent short beep if
the error occurred in BIOS area. If the error occurred in
Logo area, the system stops with the continuing short
beeps.

1) Press [Back] key on the Help screen to exit the Help. Run QC again. (5) Action to be Taken
Error is recovered when the QC analysis result falls within the limits.
1) Turn the power OFF/ON.

pocH-100i S/M 6-16 December 13, 2007

6.2.28 Settings Error (5) Action to be Taken
6.2.29 Stored Error
6.2.30 QC Data Error 1) Press [Recov.] key on the Help screen to execute the recovery.
Stored Error and QC Error – The system deletes the records of
(1) Error Code which the checksum disagreed.
Settings Error – The system mirrors the correct files of redundant.
Error Code Sub-code 1 Sub-code 2 After the compliance of the file system, the system urges to restart.
Settings Error: 431030 0 0 If the recovery is disable, the file of which the error is detected will
Stored Error: 463000 be initialized.
QC Data Error: 432010
2) Press [Init.] key on the Help screen to display the confirmation
(2) Status screen.
Press [Execute] key on the confirmation screen to initialize whole
The application will not start. System restart is required. file system of BBURAM, stored files, QC files, setting values. After
restructuring of the system and compliance of the file system, the
system urges to restart.
(3) Monitoring Method Press [Cancel] key on the confirmation screen to display the restart
request screen.
Check Timing: During system check at power ON.

Judgment Method: Settings - The system checks both checksum

values of the redundant files.
Stored Data and QC - The system checks the
number of the maximum record and a number of
the stored record, and the checksum of each
record.

(4) pocH-100i’s Action

1) Displays the Help screen when the error is detected.

pocH-100i S/M 6-17 December 13, 2007

< Built-in Printer Related Errors > (4) pocH-100i’s Action
6.2.31 No Printer Paper
1) Displays the error dialog when the error is detected.
(1) Error Code
2) Completes the current analysis, then interrupts the next sample
Error Code Sub-code 1 Sub-code 2 analysis.
448020 0 0

(2) Status (5) Action to be Taken

Next analysis is disable. 1) Set the printer paper and press [Retry] key on the Help screen to
recover the error. Re-print the data from the beginning of each
sample.
(3) Monitoring Method
2) Press [Cancel] key on the Help screen to stop the current printing or
Check Timing: During print out performance. to cancel the output of the data in the buffer.
Judgment Method: Error is reported when the paper sensor of the Error is removed and the previous screen appears.
built-in printer detects no paper.

Figure 6-2-31: Paper Sensor

pocH-100i S/M 6-18 December 13, 2007

6.2.32 Printer Error (4) pocH-100i’s Action

(1) Error Code 1) Displays the error dialog when the error is detected.

Error Code Sub-code 1 Sub-code 2 2) Completes the current analysis, then interrupts the next sample
448010 0 0 analysis.

(2) Status
(5) Action to be Taken
Next analysis is disable.
Analysis becomes available when the error is recovered. 1) Press [Retry] key on the Help screen to recover the error. Re-print
the data from the beginning of each sample.
(3) Monitoring Method
2) Press [Cancel] key on the Help screen to stop the current printing or
Check Timing: During printout. to cancel the output of the data in the buffer.
Judgment Method: Error is reported when the built-in printer tries to Error is removed and the previous screen appears.
start printing while the cover is half-open, or the
printer cover half-opens during printing.
NOTE: When the printing starts with the cover
full-open, “No Printer Paper” error occurs.

Figure 6-2-32: Printer Cover Sensor

pocH-100i S/M 6-19 December 13, 2007

6.2.33 Print Buffer Full < Host Related Errors >
6.2.34 HC Buffer Full
(1) Error Code 6.2.35 LAN Buffer Full

Error Code Sub-code 1 Sub-code 2 (1) Error Code

448030 0 0
Error Code Sub-code 1 Sub-code 2
(2) Status HC Buffer Full: 441120 0 0
LAN Buffer Full: 486030
Next analysis is disable.
Analysis becomes available when the error is recovered. (2) Status

(3) Monitoring Method Next analysis is disable.

Analysis becomes available when the error is recovered.
Check Timing: When printout is assigned.
Judgment Method: Error is reported when output buffer overflows. (3) Monitoring Method

Check Timing: When data transmission is assigned.

(4) pocH-100i’s Action Judgment Method: Error is reported when output buffer overflows.

1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.
3) The data in the buffer is discarded.
(5) Action to be Taken
1) Press [Back] key on the Help screen to recover the error. The data
output which is currently being processed will be continued.
(4) pocH-100i’s Action
1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.
3) The data in the buffer is discarded.
(5) Action to be Taken
1) Press [Back] key on the Help screen to recover the error. The data
output which is currently being processed will be continued.

pocH-100i S/M 6-20 December 13, 2007

6.2.36 HC Off-Line 6.2.37 HC ACK Timeout

(1) Error Code (1) Error Code

Error Code Sub-code 1 Sub-code 2 Error Code Sub-code 1 Sub-code 2

441020 0 0 441030 0 0

(2) Status (2) Status

Next analysis is disable. Next analysis is disable.

Analysis becomes available when the error is recovered. Analysis becomes available when the error is recovered.

(3) Monitoring Method (3) Monitoring Method

Check Timing: During data transmission between the host
computer.
Judgment Method: Error is reported in the following cases:
- Frame error, parity error, or overrun error is
detected while receiving the data from the Host.
- DSR is not active.
- A code except ACK or NAK is sent from Host
after sending the data to the Host.
(4) pocH-100i’s Action
1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.
Check Timing: During data transmission between the host
computer.
Judgment Method: Error is reported in the following cases:
- CTS does not become active within 5 seconds
after sending the data to the Host.
- ACK or NAK is not sent from the Host within 15
seconds after sending the data to the Host.
(4) pocH-100i’s Action
1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.

(5) Action to be Taken

(5) Action to be Taken
1) Press [Retry] key on the Help screen to clear the error and retry the
1) Press [Retry] key on the Help screen to clear the error and retry the
data transmission.
data transmission.
2) Press [Cancel] key on the Help screen to clear the error. All HC
2) Press [Cancel] key on the Help screen to clear the error. All HC
output data in buffer will be deleted.
output data in buffer will be deleted.

pocH-100i S/M 6-21 December 13, 2007

6.2.38 HC NAK Retry 6.2.39 LAN no Response

(1) Error Code (1) Error Code

Error Code Sub-code 1 Sub-code 2 Error Code Sub-code 1 Sub-code 2

442020 0 0 486000 0 0

(2) Status (2) Status

Next analysis is disable. Next analysis is disable.

Analysis becomes available when the error is recovered. Analysis becomes available when the error is recovered.

(3) Monitoring Method (3) Monitoring Method

Check Timing: During data transmission between the host Check Timing: During data transmission between the host
computer. computer when the LAN connection is selected by
Judgment Method: Error is reported if any code except ACK is sent Host Setting menu.
forth time after sending data to the Host. Judgment Method: Error is reported if TCP/IP connection cannot be
established.

(4) pocH-100i’s Action

1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.
(4) pocH-100i’s Action
1) Displays the error dialog when the error is detected.
2) Completes the current analysis, then interrupts the next sample
analysis.

(5) Action to be Taken

(5) Action to be Taken
1) Press [Retry] key on the Help screen to clear the error and retry the
data transmission. 1) Press [Retry] key on the Help screen to clear the error and retry the
data transmission.
2) Press [Cancel] key on the Help screen to clear the error. All HC
output data in buffer will be deleted. 2) Press [Cancel] key on the Help screen to clear the error. All HC
output data in buffer will be deleted.

pocH-100i S/M 6-22 December 13, 2007

< Other Errors > 6.2.41 WBC Noise Error
6.2.40 PPMC Cont. Error 6.2.42 RBC Noise Error
6.2.43 PLT Noise Error
(1) Error Code
(1) Error Code
Error Code Sub-code 1 Sub-code 2
451600 0 0 Error Code Sub-code 1 Sub-code 2
WBC Noise Error: 412010 Total Count Over/
(2) Status RBC Noise Error: 412020 Histogram Memory Over: 1 0
PLT Noise Error: 412030 Memory Clear Error: 2
All mechanical system stops immediately. System restart is required.
(2) Status
The analysis is available.
(3) Monitoring Method
(3) Monitoring Method
Check Timing: At power ON.
Judgment Method: The PPMC controller initialization is failed. Check Timing: After the data analysis of the sample or background
check analysis.
Judgment Method: The error is reported in the following cases:
(4) pocH-100i’s Action - Clear of histogram memory or total counter
(logger circuit) is failed.
1) Displays the error dialog when the error is detected. - Any channel of histogram memory (logger circuit)
overflows. (exceeds 65535)
2) All mechanical system stops immediately. - Any channel of total counter (logger circuit)
overflows. (exceeds 16770000)

(5) Action to be Taken (4) pocH-100i’s Action

1) Press [Execute] on the Help screen to move the power OFF 1) Displays the error dialog when the error is detected.
preparation process. It becomes ready to be powered OFF safely. 2) Current sequence is continued and ended normal.
The system will be recovered when re-started. 3) The related parameter results are masked with asterisks (*). 1

2) Press [Cancel] key on the Help screen to display the previous (5) Action to be Taken
screen.
1) Press [Back] key on the Help screen to display the previous screen.
2) The error will be recovered when the next analysis is started.

pocH-100i S/M 6-23 December 13, 2007

6.2.44 Tube holder Err. (4) pocH-100i’s Action

(1) Error Code 1) Displays the error dialog when the error is detected.

Error Code Sub-code 1 Sub-code 2 2) All mechanical system stops immediately.

421210 0 0
3) If the error occurred before counting sequence completed, all results
(2) Status are masked with asterisks (*). 1
If the error occurred after counting sequence completed, the
All mechanical system stops immediately. analysis results are all reported.
Next analysis is disable.

(3) Monitoring Method (5) Action to be Taken

Check Timing: While the piercer is moving up/down at sample
aspiration position. “Aspirating…” is displayed on
the LCD.
Judgment Method: Error is reported when cover sensor (SNS 1) turns
OFF (open).
1) Press [Execute] on the Help screen to start up the recovery
sequnece and error is removed.
When the recovery sequence is completed normally, Auto Rinse and
background check will run automatically. (The background check
may extend maximum 3 cycles.) After completing the background
check, Main screen appears.

2) Press [Cancel] key on the Help screen to display the previous

screen.

NOTE: When [Start] key is pressed with the cover open, an alarm
dialog is displayed but no error is reported.

Figure 6-2-44: Tube Holder Cover Sensor

pocH-100i S/M 6-24 December 13, 2007

6.2.45 R-Cover Open (4) pocH-100i’s Action

(1) Error Code 1) Displays the error dialog when the error is detected.

Error Code Sub-code 1 Sub-code 2 2) All mechanical system stops immediately, then drains the
421510 0 0 transduder.

(2) Status 3) All results are masked with asterisks (*). 1

All mechanical system stops immediately.

Next analysis is disable. (5) Action to be Taken

(3) Monitoring Method 1) Close the Right Side Cover.

Press [Execute] on the Help screen to start up the recovery
Check Timing: Every 100 ms except in the following program. sequnece and error is removed.
- Gain Adjustment When the recovery sequence is completed normally, Auto Rinse and
- Piercer Adjust background check will run automatically. (The background check
- SV/MT Test may extend maximum 3 cycles.) After completing the background
check, Main screen appears.
Judgment Method: Error is reported when the right side cover sensor
(SNS 6) is ON (open). 2) Press [Cancel] key on the Help screen to display the previous
screen.

Figure 6-2-45: Right Side Cover Sensor

pocH-100i S/M 6-25 December 13, 2007

6.2.46 Setting Seq. Error 6.2.46 Drain Reag. Error 9

(1) Error Code (1) Error Code

Error Code Sub-code 1 Sub-code 2 Error Code Sub-code 1 Sub-code 2

429090 0 0 429091 0 0

(2) Status (2) Status

System restart is required. The analysis is available.

(3) Monitoring Method (3) Monitoring Method

Check Timing: After completing the Setting Sequence. Check Timing: When starting up the Drain Reagent sequence.
Judgment Method: Any error requiring immediate mechanical stop, Judgment Method: While attempting to aspirate reagents, air bubble
such as motor error or vacuum error, occurred while sensors detected no air (SNS 3 and/or SNS4 is
the Setting Sequence is running. OFF).

(4) pocH-100i’s Action (4) pocH-100i’s Action

1) Displays the error dialog when the error is detected. 1) Displays the error dialog when the error is detected.

(5) Action to be Taken (5) Action to be Taken

1) Press [Execute] on the Help screen to move the power OFF
preparation process. It becomes ready to be powered OFF safely.
The system will be recovered when re-started.
2) Press [Cancel] key on the Help screen to display the previous
screen.
1) Check if no reagent containers are connected to the reagent inlet
nipples.
Press [Execute] on the Help screen to execute reagent draining
sequence again. After completing the sequence normally, power
OFF the instrument, as instructed on the LCD.
2) Press [Cancel] key on the Help screen to display the previous
screen.

9 303J056

pocH-100i S/M 6-26 December 13, 2007