Professional Documents
Culture Documents
Job Analysis Project
Job Analysis Project
Job Analysis Project
HRD 4320
Submitted to Dr. Paul Roberts
Carson Bridges
4/2/2023
Table of Contents
1
ORGANIZATIONAL SUMMARY..........................................................................................3
ORGANIZATIONAL CHART.................................................................................................5
DOCUMENTATION.................................................................................................................6
O*NET LISTING.......................................................................................................................7
DUTY WORKSHEET...............................................................................................................8
TASK WORKSHEET................................................................................................................9
TASK WORKSHEET 1....................................................................................................10
TASK WORKSHEET 2....................................................................................................11
TASK WORKSHEET 3....................................................................................................12
TASK WORKSHEET 4....................................................................................................13
TASK WORKSHEET 5....................................................................................................14
TASK WORKSHEET 6....................................................................................................15
TASK WORKSHEET 7....................................................................................................16
TASK WORKSHEET 8....................................................................................................17
ELEMENT WORKSHEET.....................................................................................................18
ELEMENT WORKSHEET 1............................................................................................19
ELEMENT WORKSHEET 2............................................................................................20
ELEMENT WORKSHEET 3............................................................................................21
ELEMENT WORKSHEET 4............................................................................................22
ELEMENT WORKSHEET 5............................................................................................23
PHYSICAL REQUIREMENTS / WORKING CONDITIONS..............................................24
MINIMUM QUALIFICATIONS WORKSHEET...................................................................25
JOB DESCRIPTION................................................................................................................26
JOB ANNOUNCEMENT........................................................................................................27
JOB SAFETY ANALYSIS......................................................................................................28
2
ORGANIZATIONAL SUMMARY
Southside Bank is a regional bank that was founded in Tyler, Texas in 1960 by B.G Hartley. The bank started
with just 10 employees and $350K in capital. Southside Bank has continued to achieve great growth throughout
the decades. After the recession that Texas faced throughout the 1980s, Southside was the only bank in Tyler
that was not forced to close or change its name. In 1998, Southside Bank became publicly traded on the
NASDAQ index. The bank has achieved many awards throughout the years, such as being recognized as a top
ten American banking powerhouse by American Banker. As of 2023, Southside Bank has 56 branches
Southside Bank serves its customers with many different features. Customers have many different personal
checking and savings accounts options, as well as accounts for businesses. The bank provides a variety of loans,
such as personal, student, mortgage, and business loans. Southside Bank also provides investment services
through Raymond James. Many services are provided for the customers’ convenience, such as online banking, a
Southside Bank employs approximately 900 people across various departments such as retail, operations,
information technology, information security, lending, credit, accounting, investments, and more. The bank
primarily operated in Smith County, with about 15 different branches in a 10-mile radius of Tyler. Southside
Bank also has a strong presence in Southeast Texas and the DFW, Austin, and Houston metro areas. The bank
has been very conservatively managed since its founding, as providing strong financial security for customers is
a top priority.
Southside Bank places a heavy emphasis on the community, striving to make all customers feel that they are
cared for, and their financial needs can be met. This is why Southside bank has maintained a community bank
atmosphere as it has grown larger. The bank also heavily prioritizes employee culture. Below are five of the
Integrity
Excellence
Teamwork
Accountability
Innovation
3
The credit department of the bank is responsible for minimizing the bank’s credit risks. The credit department
consists of credit analysts, loan portfolio managers, commercial underwriting managers, credit officers, and the
chief credit officer. The chief credit officer oversees the entire credit department. Credit officers are mainly in
charge of approving new loans, renewals, and modifications to existing loans. Loan portfolio managers analyze
and track the credit risks of existing loans. They ensure that borrowers comply with loan covenants, such as a
covenant that requires the borrower’s debt service coverage ratio to be above 1.25x. Commercial underwriting
managers directly oversee a group of credit analysts and loan portfolio managers. They assign tasks to credit
analysts as well as review their work for accuracy. Credit analysts are tasked with much of the underwriting
process. They are mainly tasked with analyzing a borrower’s financial information to determine whether the
4
ORGANIZATIONAL CHART
5
DOCUMENTATION
Interview:
I had a series of informal interviews with Trevor Riddle, Banking Officer /
Credit Analyst at Southside Bank.
Questionnaire:
N/A
Background Research:
https://www.southside.com/about/about-southside/
https://www.glassdoor.com/Salaries/credit-analyst-salary-SRCH_KO0,14.htm
O*NET - http://online.onetcenter.org/main.html
Personal experience from working as a credit analyst
Reviewed By:
Approved by (Supervisor) :
6
O*NET LISTING
13-2041.00 - Credit Analysts
Analyze credit data and financial statements of individuals or firms to determine the degree
of risk involved in extending credit or lending money. Prepare reports with credit information
for use in decision making.
Sample of reported job titles: Credit Administrator, Credit Analyst, Credit and Collections
Analyst, Credit Officer, Credit Representative, Credit Risk Analyst, Municipal Fixed Income
Analyst
Analyze credit data and financial statements to determine the degree of risk
involved in extending credit or lending money.
Prepare reports that include the degree of risk involved in extending credit or
lending money.
Consult with customers to resolve complaints and verify financial and credit
transactions.
7
DUTY WORKSHEET
DUTIES:
% of Time
15 1. Financial Data Entry
30 3. Work on Projects
5 4. Banker Training
10 5. Train Employees
10 6. Communication
5 8. Assist in Interviewing
8
TASK WORKSHEET
9
TASK WORKSHEET 1 Job Title: Credit Analyst Duty No.: 1
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
1 1. Create borrower profiles on the bank’s Train. Y
database for new borrowers. Imp. V
10
TASK WORKSHEET 2 Job Title: Duty No.: 2
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
2 1. Review financial statements of a borrower. Train. N
Imp. V
11
TASK WORKSHEET 3 Job Title: Duty No.: 3
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
2 1. Review borrower profiles on bank database Train. N
and financial analysis to assist with project Imp. V
content
12
TASK WORKSHEET 4 Job Title: Duty No.: 4
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
0.25 1. Complete FDIC and SEC required banking Train. N
training videos Imp. I
13
TASK WORKSHEET 5 Job Title: Duty No.: 5
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
2 1. Teach junior credit analysts how to properly Train. Y
do data entry for the bank. Imp. V
14
TASK WORKSHEET 6 Job Title: Duty No.: 6
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
DUTY: Communication
10 % of Time
TASK
% of Time
1 1. Attend weekly credit department meetings to Train. N
give progress reports. Imp. C
15
TASK WORKSHEET 7 Job Title: Duty No.:7
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
1 1. Stay up to date with current interest rates. Train. N
Imp. C
16
TASK WORKSHEET 8 Job Title: Duty No.:8
Use this worksheet describes the tasks associated with the corresponding duty. List the duty in order
to clarify the purpose of the task. Use a separate copy of the worksheet for each duty.
TASK
% of Time
0.5 1. Do research on how to be a better qualified Train. N
interviewer. Imp. V
17
ELEMENT WORKSHEET
18
ELEMENT WORKSHEET 1
Use this worksheet to describe the elements associated with a task. List the duty and task in order to clarify the
purpose of the element. Use a separate copy of the worksheet for each task.
DUTY:
% of Time
15 Financial Data Entry
TASK:
% of Time
1 Create borrower profiles on the bank’s database for new borrowers.
ELEMENTS:
% of Time
.5 1. Compile financial information necessary to create borrower profile.
.05 3. Select the option to create a new business profile on the bank database.
.05 6. Enter the location the borrower operates in on the borrower profile.
.05 8. Click submit to save the borrower profile to the bank database.
19
ELEMENT WORKSHEET 2
Use this worksheet to describe the elements associated with a task. List the duty and task in order to clarify the
purpose of the element. Use a separate copy of the worksheet for each task.
DUTY:
% of Time
30 Work on Projects
TASK:
% of Time
5 Create loan memorandums outlining the credit risks of handing out certain loans.
ELEMENTS:
% of Time
1 1. Gather financial data from bank database and financial / credit analysis
.5 4. Write the purpose of the loan on the loan memorandum using word processor.
.5 5. Write the terms of the loan on the loan memorandum using word processor.
.2 6. Insert created industry and market research in loan memorandum using word
processor.
1.25 7. Identify strengths and weaknesses of the loan in the loan memorandum
20
ELEMENT WORKSHEET 3
Use this worksheet to describe the elements associated with a task. List the duty and task in order to clarify the
purpose of the element. Use a separate copy of the worksheet for each task.
DUTY:
% of Time
30 Work on Projects
TASK:
% of Time
3 Create risk rating charts to grade loans on a scale of low to high risk.
ELEMENTS:
% of Time
.01 1. Load Microsoft excel template created for borrower risk ratings.
.25 2. Identify whether the loan is for an individual, a business or a guarantor of a business
loan.
.24 3. Choose the correct risk rating chart for the loan.
.5 4. Insert borrower balance sheet information using either business financials or personal
financial statement of borrower.
.5 5. Insert borrower income using either business financials or personal tax return.
.5 6. Insert borrower debt service using either business financials or a credit report.
.75 7. After filling in all information, review the risk number generated by Microsoft excel to
determine the risk rating of the loan.
.25 8. Submit risk rating to commercial underwriting manager and lender for the loan.
21
ELEMENT WORKSHEET 4
Use this worksheet to describe the elements associated with a task. List the duty and task in order to clarify the
purpose of the element. Use a separate copy of the worksheet for each task.
DUTY:
% of Time
5 Banker Training
TASK:
% of Time
0.5 Read bank’s loan policy and procedures.
ELEMENTS:
% of Time
.01 1. Open pdf of the bank’s loan policy and procedures using pdf viewer.
.05 4. Read the loan policy for commercial and industrial loans.
.025 5. Read the process in which a loan may be approved depending on the amount of the
loan.
.05 6. Read what exceptions to loan policy may be made in specific circumstances.
.05 7. Read example cases to better understand the requirements for certain loan types.
22
ELEMENT WORKSHEET 5
Use this worksheet to describe the elements associated with a task. List the duty and task in order to clarify the
purpose of the element. Use a separate copy of the worksheet for each task.
DUTY:
% of Time
10 Train Employees
TASK:
% of Time
.5 Review junior credit analysts’ work to ensure it is accurate.
ELEMENTS:
% of Time
.01 1. Ask junior analyst to submit work.
.04 2. Gather junior analyst’s work and the resources they used.
.075 4. Compare work with resources used to ensure correct numbers were used.
23
PHYSICAL REQUIREMENTS / WORKING CONDITIONS
Indicate how often each of the following factors are existent using this code.
C = Constantly (more than 70% of the time) F = Frequently (50 to 69% of the time)
O = Occasionally (20 to 49% of the time) R = Rarely (less than 19% of the time)
N = Not applicable to this job
Other Physical Requirements / Working Conditions not listed above (be specific):
This description is intended to describe the primary purpose of the job, it may not be inclusive of all duties
and/or job assignments. This describes the way this position currently performs the job duties and does not
address the potential for accommodations, which would be addressed on a case by case basis.
24
MINIMUM QUALIFICATIONS WORKSHEET
Job Title: Credit Analyst
Demonstrate ability to use word processor and database to present financial 1.1, 1.3, 1.4, 1.6, 1.8,
and credit analysis. 3.2, 3.3, 3.4, 3.5
Demonstrate ability to effectively communicate with others and provide 6.1, 6.3, 6.6, 6.7, 6.8
important information on projects.
Demonstrate ability to effectively analyze financial and credit information. 1.2, 1.7, 2.1, 2.2, 2.3,
2.4, 2.5, 2.6, 2.7, 2.8,
3.7, 4.3, 4.6
Signature:__________________________________________________Date:__________________
25
JOB DESCRIPTION
General Statement of Duties: Analyze the financial and credit risks associated with handing out loans to
borrowers.
Essential Tasks:
1. Data Entry
2. Analyze the financial ratios of a borrower.
3. Analyze borrower’s ability to pay debt with existing operations.
4. Analyze industry and market risks associated with a borrower.
5. Analyze non-financial credit risks associated with a borrower (such as no company succession plan).
6. Analyze collateral information for a loan.
7. Create charts and other tools to display financial information of borrowers for loan approval
committee.
8. Create loan memorandums outlining the credit risks of handing out certain loans.
9. Send projects to lenders that help them understand the financial and credit risks associated with a
loan.
10. Contact lenders with suggested actions that may lower the credit risks of certain loans.
11. Attend weekly loan approval committee meeting to assist in the loan approval process.
12. Research the risks and trends associated with the industries the bank’s borrowers operate in.
13. Research macro/micro economic events that may create credit risks for the bank’s borrowers.
14. Stay up to date with current interest rates.
15. Stay up to date with FDIC and SEC Regulations that apply to the bank.
Knowledge, Skills & Abilities: Demonstrate effective use of word processors and databases, demonstrate
efficient communication, and demonstrate effective analytical skills.
Experience: N/A
Certificate/License: N/A
26
JOB ANNOUNCEMENT
Minimum Requirements:
Bachelor’s degree in finance, accounting, or other related field of business.
Minimum of 9 credit hours of accounting courses
Demonstrate ability to use word processor and database to present financial and credit
analysis.
Demonstrate ability to effectively communicate with others and provide important
information on projects.
Demonstrate ability to effectively analyze financial and credit information.
27
JOB SAFETY ANALYSIS Job: Truck Driving Date: 3/22/2023
Title of person who performs the job: Analysis By: Carson Bridges
Truck Driver
Supervisor: Driver Department: Trucking Reviewed By:
Manager
Required and/or Recommended Personal Protective Equipment: Approved By:
Airbags
Sequence of Basic Job Steps Potential Accidents or Hazards Recommended Safe Job Procedure
1. Load truck with goods. 1. Dropping a heavy box on body or 1. Follow safe heavy lifting and
2. Drive truck to pulling a muscle carrying procedures.
destination 2. Car accident 2. Inspect vehicle before driving and
3. Unload goods from 3. Dropping a heavy box on body or follow safe driving
truck pulling a muscle procedures
4. Drive back to distribution 4. Car accident 3. Follow safe heavy lifting and
center carrying procedures.
4. Inspect vehicle before driving and
follow safe driving
procedures
28
29