EI and Ethical Perspectives

Why Emotions Ignored in Ethics?

The “Myth of Rationality”
 Emotions were seen as irrational
 Managers worked to create emotion-free environments

View of Emotionality
 Emotions were believed to be disruptive
 Emotions were thought to interfere with productivity
 Only negative emotions were observed
 Ethics are not linked with emotions
 Emotional Intelligence & Ethics
The symbiotic connection between emotional
intelligence and the sphere of ethics and morals is what
delineates human beings
Emotions and Moods?
 Sources of Emotion and Mood
 Personality

 Stress

 Feelings

 Decision Making

 Changes

 Relationships

 Conflicts

 Quality of life

 Social Activities etc

Significance of EI
 Educating the mind without educating the heart is no
education at all (Aristotle)

 Rule your feelings, lest your feelings rule you (Publilius Syrus)

 In a real sense we have two minds, one that thinks and one
that feels (Daniel Goleman)

 Ethics compliment emotional and moral principles that

govern an individual's behavior.
Pyramid to Ethical Communication
Ethical Communication

Behavior

Emotional tendencies

Attitude

Perception

Experiences
Difference between IQ & EI

 IQ alone explains surprisingly little of achievement at work in

ethical manner.

 Paradoxically IQ has the least power in predicting success among

that pool of people smart enough to handle the most intellectually
demanding fields.

 EI carries much more weight than IQ in determining who emerges

as a ethical leader
 Cont…

 The most disturbing single piece of data comes from a massive survey
of psychologists & teachers that shows that present generation of
children is more emotionally troubled than the last.

 People are growing more lonely & depressed, suffering from despair,
alienation, drug abuse, crime & violence, depression & eating
disorders.

 They are more angry & unruly, more nervous & prone to worry, more
impulsive & dropping out of the status.
 Perspectives and Theoreies

 Ability (Salvey and Mayer)

 Competency (Golmen)

 Social interaction (Bar-On)

 Two factor theory of emotions

 Affective event theory

 The term Emotional Intelligence appeared in a series of
academic articles, coined by John D. Mayer and Peter
Salovey,(1990).

 However, the term EI entered the mainstream only with

Daniel Goleman in 1995.

“ The competency to perceive emotions to access and

generate emotions, so as to recognize and regulate
emotions to behave in ethical manner”
Emotional Intelligence
Daniel Goleman adapted the model of EI into a description as
under:

 Self-Awareness

 Self-Management

 Social Awareness

 Relationship Management
 Self-Awareness
Self-Awareness is the key for realizing one's own strengths and
weaknesses by focusing on the following:

 Emotional self-awareness
 Accurate self-assessment
 Self-confidence
 Self-efficacy
Self-Management
Main aspects to focus are as under:

 Self-control

 Trustworthiness

 Conscientiousness

 Adaptability

 Initiative
 Social Awareness
An empathic individual is socially aware about the emotions
and concerns of others by focusing on the following:

 Empathy

 Service orientation

 Organizational awareness
 Relationship Management
Main aspects to focus are as under:

 Developing others
 Leadership
 Conflict management
 Change catalyst
 Building bonds
 Teamwork & collaboration
 EI Framework
SELF OTHER
PERSONAL COMPETENCE SOCIAL COMPETENCE

Self-Awareness Social Awareness

RECOGNITION - Emotional self-awareness -Empathy

- Accurate self-assessment - Service orientation
- Self-confidence - Organizational awareness

Self-Management Relationship Management

· Self-control · Developing others

· Trustworthiness · Conflict management
REGULATION
· Conscientiousness · Leadership
· Adaptability · Change catalyst
· Achievement drive · Building bonds
· Initiative · Teamwork & collaboration
Goleman’s Emotional Competencies

 To identify and name one’s emotional states and to

understand the link between emotions, ethics and actions

 To manage one’s emotional states – to control emotions or to

shift undesirable emotional states to more adequate ones

 To enter into emotional state associated with drive-to-achieve

 To read, be sensitive to and influence other people’s emotions

 To enter and sustain satisfactory interpersonal relationships

Guidelines for Emotional Competence Training
 A life without passion would be dull wasteland of neutrality,
cutoff and isolated from the richness of life itself. When
emotions are too muted they create dullness and unethical
perspectives

 Careful about extreme emotions as it leads to depression,

raging anger and manic agitation.

 The goal is to balance emotional suppression, as feelings have

their value and significance