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Introduction
Businesses are the backbone of the economy. Entrepreneurs plays an
important role in developing the economy through providing the needed products
and services including the solution to the problem of unemployment.
Entrepreneurship is encouraged by the economy because it can provide a lot
of opportunities for the unemployed people. It will increase per capita income,
improve standard living and increase in individual savings, provide revenue to the
government in the form of income tax, value added tax, export duties, and
balanced regional development.
Concept of Entrepreneurship
The word “entrepreneur” was derived from the French verb enterprendre
which means “to undertake”. This is pinpointing to those who “undertake” the risk
of enterprise. The enterprise is created by an entrepreneur and the process is called
“Entrepreneurship”.
Entrepreneurs are innovators. They are willing to take the risks and generate
unique ideas that can provide profitable solutions to the needs of the market and
the society.
Types of Entrepreneurs
1. Innovative Entrepreneurs – they are those who always make new things by
thinking of new ideas. They have the ability to think newer, better and more
economical ideas.
2. Imitating Entrepreneurs – they are those who don’t create new things but only
follow the ideas of other entrepreneurs.
3. Fabian Entrepreneurs – they are skeptical about changes to be made in the
organization. They don’t initiate but follow only after they are satisfied.
4. Drone Entrepreneurs – they are those who live on the labor of others. They are
die-hard conservatives even ready to suffer the loss of business.
5. Social Entrepreneurs – they are those who initiate changes and drive social
innovation and transformation in the various fields such as education, health,
human rights, environment and enterprise development.
Sources of Opportunities
There are many ways to discover opportunities. Looking at the big picture, some
have noticed the emerging trends and patterns for business opportunities. While
others are trying to find out their target market. The following are some sources of
opportunities:
1. Changes in the environment. Entrepreneurial ideas arise when changes happen
in the external environment. A person with an entrepreneurial drive views these
changes positively. External environment refers to the physical environment, societal
environment, and industry environment where the business operates.
1.1 The Physical environment includes
a. Climate – the weather conditions.
b. Natural resources – such as minerals, forests, water, and fertile land that occur
in nature and can be used for economic gain.
c. Wildlife – includes all mammals, birds, reptiles, fish, etc., that live in the wild.
1.2 The Societal environment includes the various forces like
a. Political forces – includes all the laws, rules, and regulations that govern
business practices as well as the permits, approvals, and licenses necessary to
operate the business.
b. Economic forces – such as income level and employment rate.
c. Sociocultural forces – customs, lifestyles and values that characterize a society
d. Technological environment – new inventions and technology innovations.
1.3 The Industry environment of the business includes:
a. Competitors
b. Customers
c. Creditors
d. Employees
e. Government
f. Suppliers
For example, one factor in the physical environment that can easily change is the
climate. The temperature is very high during summer but very low during the rainy
season. An individual with entrepreneurial drive can be extremely imaginative and
inventive in identifying opportunities. He/she can venture on a business that
responds to the needs of the people during summer and rainy season.
2. Technological discovery and advancement. A person with entrepreneurial
interest sees possibility of business opportunities in any new discovery or because of
the use of latest technology. For example, an individual with knowledge in repair and
installation of a machine engine discovers additional engine parts that considerably
reduce fuel consumption.
3. Government’s thrust, programs, and policies. The priorities, projects, programs,
and policies of the government are also good sources of ideas. For example, the use of
firecrackers to celebrate New Year’s Eve is strictly prohibited. People without
entrepreneurial interest will view the ordinance as a plain restriction. However, for an
entrepreneur, it is a business opportunity to come up with a new product that will
serve as a substitute for firecrackers.
4. People’s interest. The interest, hobbies, and preferences of people are rich
sources of entrepreneurial ideas, like the increasing number of Internet Cafés at
present could lead to the strong attachment of young people to computers.
5. Past experiences. The expertise and skills developed by a person who has worked
in a particular field may lead to the opening of a related business enterprise. For
example, an accountant who has learned the appropriate accounting and
management skills and techniques in a prominent accounting firm can start his/her
business venture by opening his/her own accounting firm.
LESSON 3
What is Unique Selling Proposition (USP) and Value Proposition (VP)?
VALUE PROPOSITION (VP) - is a business or marketing statement that
summarizes why a consumer should buy a company's product or use its service. This
statement is often used to convince a customer to purchase a particular product or
service to add a form of value to their lives.
In creating Value Proposition, entrepreneurs will consider the basic
elements:
Target Customer
Needs/opportunity
Name of the product
Name of the enterprise/company
There are many competitors in the market who establish superiority over other
entrepreneurs. Entrepreneurs should think of other alternatives to make their
products better. An important aspect in Value Proposition is that “it must be truthful
and that it should establish credibility to the consumers”.
UNIQUE SELLING PROPOSITION - refers to how you sell your product or services to
your customer. You will address the wants and desires of your customers. As an
entrepreneur, you should think of marketing concepts that persuade your target
customers. You may ask the following questions in doing this: What do the customers
want? What brand does well? What does your competitor sell well?
Some tips for the entrepreneur on how to create an effective unique selling
proposition to the target customers are:
Identify and rank the uniqueness of the product or services character
Be very Specific
Keep it Short and Simple (KISS)
Unique Selling Proposition and Value Proposition are two of the most famous tools
used to explain why prospect customers buy each product and service. Base on each
definition, USP and VP are frameworks of each business industry. The two
propositions are valuable for the entrepreneurs. Make sure that you're focusing on a
solution that is a need, and make sure that you are targeting a customer segment
that's large enough and cares enough about your solution so that you can build a
viable business.
Methods of Market
Segmentation
Commonly used methods for segmenting the markets are follows:
1. Geographic segmentation – the total market is divided according to geographical
location.
Variables to consider
a. Climate
b. Dominant ethnic group
c. Culture
d. Density (either rural or urban)
2. Demographic Segmentation – divided based on consumers
Variables to consider
a. Gender
b. Age
c. Income
d. Occupation
e. Education
f. Religion
g. Ethnic group
h. Family size
3. Psychological Segmentation – divided in terms of how customers think and
believe
Variables to consider
a. Needs and wants
b. Atittudes
c. Social class
d. Personality traits
e. Knowledge and awareness
f. Brand concept
g. Lifestyle
4. Behavioral Segmentation – divided according to customers’ behavior pattern as
they interact with a company
Variables to consider
a. Perceptions
b. Knowledge
c. Reaction
d. Benefits
e. Loyalty
f. Responses
B. Customer Requirements - are the specific characteristics that the customers need
from a product or a service.
2 types of customer requirements:
1. Service Requirement - an intangible thing or product that cannot be touched but
the customer can feel the fulfillment. There are elements in service requirement like
on-time delivery, service with a smile, easy-payment etc. It includes all aspects of how
a customer expects to be treated while purchasing a product and how easy the buying
process goes.
2. Output Requirement - Tangible thing or things that can be seen. Characteristic
specifications that a consumer expects to be fulfilled in the product. Costumers will
avail services as a product, then various service requirements can take the form of
output requirements. For example, if the consumer hires a multi cab, then on-time
arrival becomes an output requirement. Customer buys gadgets (phone speaker) the
specification like the loudness and clarity are the output requirements.
C. Market Size The entrepreneur’s most critical task is to calculate the market size,
and the potential value that market has for their start-up business. Market research
will determine the entrepreneurs’ possible customers in one locality.
What is Market size?
Market size is like a size of the arena where the entrepreneurs will play their
business. It is the approximate number of sellers and buyers in a particular market.
Companies are interested in knowing the market size before launching a new product
or service in the area. In determining the market size, the entrepreneur will conduct a
strategic marketing research from reliable sources using the following method.
The first step is to estimate the potential market – approximate number of
customers that will buy the product or avail your services.
The second step is to estimate the customers who probably dislike to buy your
product or avail the services.
The third step is for the entrepreneur to estimate the market share, that
means plotting and calculating of the competitor’s market share to determine
the portion of the new venture.
Market size becomes the most important factor if you ever need to raise funding for
your business.
LESSON 4
LESSON 1: The Marketing Mix (7P’s) in Relation to the Business Opportunity
There are several important frameworks which you can utilize for the purpose of
marketing your product and services. A very crucial structure among these is the “7
P’s of Marketing. The framework of “7 Ps of marketing” includes product, place, price,
promotion, people, packaging and positioning. Realizing these P’s in the most ideal
manner can turn out to be very profitable, however, you should totally see each
description of the 7 P’s first.
1. PRODUCT - refers to any goods or services that is produced to meet the consumers’
wants, tastes and preferences.
2. PLACE - represents the location where the buyer and seller exchange goods or
services. It is also called as the distribution channel. It can include any physical store
as well as virtual stores or online shops on the Internet.
It is one thing having a great product, sold at an attractive price. But what if:
Customers are not near a retailer that is selling the product?
A competing product is stocked by a much wider range of outlets?
A competitor is winning because it has a team of trained distributors or sales
agents who are out there meeting customers and closing the sale?
Place matters for a business of any size. It is a crucial part of the marketing
mix.
The main function of a distribution channel is to provide a link between production
and consumption.
1 Producer
Wholesaler Retailer Consumer
2 Producer Retailer
Consumer
3 Producer Consume
r
CHANNEL 1 contains two stages between producer and consumer - a wholesaler and
a retailer. A wholesaler typically buys and stores large quantities of several
producers' goods and then breaks into bulk deliveries to supply retailers with smaller
quantities. For small retailers with limited order quantities, the use of wholesalers
makes economic sense.
3. PRICE
The third P in the Marketing Mix is price. The price is a serious component of the
marketing mix. What do you think is the meaning of Price?
In the narrowest sense, price is the value of money in exchange for a product or
service. Generally speaking, the price is the amount or value that a customer gives up
to enjoy the benefits of having or using a product or service. Thus, customers
exchange a certain value for having or using the product – a value we call price.
In commerce, price is determined by what:
(1) a buyer is willing to pay
(2) a seller is willing to accept, and
(3) the competition is allowing to be charged.
With product, promotion, and place of marketing mix, it is one of the business
variables over which organizations can exercise some degree of control.
One example of a pricing strategy is the penetration pricing. It is when the price
charged for products and services is set artificially low in order to gain market share.
Once this is attained, the price can be higher than before. For example, if you are
going to open a Beauty Salon, you need to set your prices lower than those of your
competitors so that you can penetrate the market. If you already have a good number
of market share then you can slowly increase your price.
There are several factors that affect a small business’ revenue potential. One of the
most important is the pricing strategy utilized by you as the owner of the business. A
right pricing strategy helps you define the particular price at which you can maximize
profits on sales of your product or service. You need to consider a wide range of
factors when setting prices of your offerings. The different pricing strategies with its
definition can be found in the table below.
Pricing Definition
Strategies
Penetration The price charged for products and services is set artificially low
Pricing in order to gain market share. Once this is achieved, the price
is increased.
Skimming A company charges a higher price then slowly lowers the price
Pricing to make the product available to a wider market because it has
a considerable competitive advantage. However, the advantage
tends not to be sustainable. The high price attracts new
competitors into the market, and the price inevitably falls due
to increased supply.
Competition A pricing method in which a seller uses prices of competing
Pricing products as a benchmark instead of considering own costs or
the customer demand. In reality a firm has three options and
these are to price lower, price the same
or price higher than competitors
Product Line The practice of reviewing and setting prices for multiple
Pricing products that a company offers in coordination with one
another. Rather than looking at each product separately and
setting its price, product-line pricing strategies aim to maximize
the sales of different products by creating more complementary,
rather than competitive, products. If you offer more than one
product or service, consider the impact that one product's or
service's price will have on the others.
Bundle Pricing The act of placing several products or services together in a
single package and selling for a lower price than would be
charged if the items were sold separately.
Premium Setting the price of a product higher than similar products. The
Pricing goal is to create the perception that the products must have a
higher value than competing products because the prices are
higher.
Psychological Psychological pricing is the practice of setting prices slightly
Pricing lower than rounded numbers, in the belief that customers do
not round up these prices, and so will treat them as lower
prices than they really are. This practice is based on the belief
that customers tend to process a price from the left-most digit
to the right, and so will tend to ignore the last few digits of a
price.
Cost Plus Cost plus pricing involves adding a markup to the cost of goods
Pricing and services to arrive at a selling price. Under this approach,
you add together the direct material cost, direct labor cost, and
overhead costs for a product, and add to it a markup
percentage in order to derive the price of the product.
Cost Based A pricing method in which a fixed sum or a percentage of the
Pricing total cost is added (as income or profit) to the cost of the
product to arrive at its selling price.
Value Based A price-setting strategy where prices are set primarily on
Pricing consumers' perceived value of the product or service.
4. PROMOTION
Promotion is the fourth P in the Marketing Mix. Promotion refers to the
complete set of activities, which communicate the product, brand or service to the
user. The idea is to create an awareness, attract and induce the consumers to buy the
product, in preference over others. The following are the most common medium in
promoting a product and this is called promotional mix.
PROMOTIONAL MIX
1. ADVERTISING –
Radio
Television
Print
Electronic
Generic
2. PUBLIC RELATIONS OR PR
PR involves sharing information with the public using platforms that do not
require a payment, such as social media or through press releases shared with
magazines and newspapers. PR professionals package information and disseminate it
in the hopes that it will be organically shared. The goal of relations is to shape public
perception of a business, presenting a positive image through various strategies to its
various constituents.
3. PERSONAL SELLING
Personal selling occurs when an individual salesperson sells a product, service or
solution to a client. Salespeople match the benefits of their offering to the specific
needs of a client. Today, personal selling involves the of longstanding client
relationships.
4. SALES PROMOTIONS
Sales promotion is any initiative undertaken by an organization to promote an
increase in sales, usage or trial of a product or service (i.e., initiatives that are not
covered by the other elements of the marketing communications or promotions mix).
5. DIRECT MARKETING
Direct marketing is a promotional method that involves presenting about your
company, product, or service to your target customer without the use of an
advertising middleman. It is a targeted form of marketing that presents information of
potential interest to a consumer that has been determined to be a likely buyer.
5. PEOPLE
The fifth P in the Marketing mix is People. Your team, the staff that makes it
happen for you, your audience, and your advertisers are the people in marketing. This
consist of each person who is involved in the product or service whether directly or
indirectly.
People are the ultimate marketing strategy. They sell and push the product.
People are one of the most important elements of the marketing mix today. This is
because of the remarkable rise of the services industry. Products are being sold
through retail channels today. If the retail channels are not handled with the right
people, the product will not be sold. Services must be first class nowadays. The people
rendering the service must be competent and skilled enough so that that the clients
will patronize your service. The marketing efforts of people are to create customer
awareness, to arouse customer interest, to educate customers, to close the sale and to
deliver the product.
Therefore, the right people are essential in marketing mix in the current
marketing.
6. PACKAGING
Packaging is the sixth P in the Marketing Mix. Packaging is a silent hero in the
marketing world. Packaging refers to the outside appearance of a product and how it
is presented to the customers. The best packaging should be attractive enough and
cost efficient for the customers. Packaging is highly functional. It is for protection,
containment, information, utility of use and promotion.
Packaging Decisions:
Packaging concept - This defines what the package should be or do for the
particular product in terms of size, shape, materials, color, text, and brand
mark and tamperproof ability
Engineering tests - This will ensure that the package stands up under
normal conditions
Visual tests - This is to ensure that the script is legible and colors are
harmonious
Dealer tests - This is to ensure that the dealers find the packages attractive
and easy to handle
Consumer tests - This is to ensure favorable consumer response
7. POSITIONING
Finally, the seventh P in the Marketing Mix is Positioning. When a company
presents a product or service in a way that is different from the competitors, they are
said to be “positioning” it. Positioning refers to a process used by marketers to create
an image in the minds of a target market.
Solid positioning will allow a single product to attract different customers for
not the same reasons. For example, two people are interested in buying a phone; one
wants a phone that is cheaper in price and fashionable while the other buyer is
looking for a phone that is durable and has longer battery life and yet they buy the
same exact phone.
If you don’t have answers to these questions, you should consider conducting formal
or informal marketing research to reach a better understanding of your market and
the market dynamics around it.
Step 2: Identify Your Competitive Advantages
A competitive advantage is some trait, quality, or capability that allows you to
outperform the competition. It gives your product, service, or brand an advantage over
others in purchasing decisions. Competitive advantage may come from and or all of
the following:
Price: Something in your production process or supply chain may make it
possible for you to provide comparable value at a lower cost than
competitors.
Features: You may provide tangible or intangible features that your competitors
do not: for example, more colors, better taste, a more elegant design, quicker
delivery, personalized service, etc.
Benefits: You may provide unique benefits to customers that your competitors
cannot match. Benefits are intangible strengths or outcomes your customer gets
when they use your offering. For example, time savings, convenience, increased
control, enjoyment, relaxation, more choices, feeling better about oneself, being
more attractive, etc.
Create a list of the things that make you different from competitors in positive ways.
Then identify which of these factors are also competitive advantages: the influential
factors that help you perform better in the marketplace and cause to choose your
product, service, or brand over other options.
2) Consistency
The significance of consistency is to avoid things that don’t relate to or improve your
brand. Consistency aids to brand recognition, which fuels customer loyalty.
3) Emotion
There should be an emotional voice, whispering "Buy me". This means you allow the
customers to have the chance to feel that they are part of your brand.
You should find ways to connect more deeply and emotionally with your customers.
Make them feel part of the family and use emotion to build relationships and promote
brand loyalty.
4) Flexibility
Marketers should remain flexible too in this rapidly changing world. Consistency
targets at setting the standard for your brand, flexibility allows you to adjust and
differentiate your approach from your competition.
5) Employee Involvement
It is equally important for your employees to be well versed in how they communicate
with customers and represent the brand of your product.
6) Loyalty
Loyalty is an important part of brand strategy. At the end of the day, the emphasis on
a positive relationship between you and your existing customers sets the tone for what
potential customers can expect from doing business with you.
7) Competitive Awareness
Do not be frightened of competition. Take it as a challenge to improve your branding
strategy and craft a better value in your brand.