CSS 21st Century

TESDA-OP CO-01-F011
COMPETENCY-BASED CURRICULUM
A. Course Design
Course Title: Computer Systems Servicing NC II

Nominal Duration: 280 hours
Qualification Level: NC II
Course Description: This course is designed to develop & enhance the knowledge, skills, &
attitudes of a Computer Systems Service Technician, in accordance
with industry standards. It covers the basic and common competencies
in addition to the core competencies such as to install and configure
computers systems, set-up computer networks and servers and to main-
tain and repair computer systems and networks. A trainee who has
achieved this qualification is competent to be a Computer assembler,
Computer service technician, Network technician and Computer main-
tenance technician.
TRAINEE ENTRY REQUIREMENTS:
The trainees who wish to enter the course should possess the following
requirements:
 can communicate either oral and written;
 must be physically and mentally fit
 with good moral character; and
 must pass the trainability/aptitude test
Course Structure
Basic Competencies
No. 37 of Hours
Unit of Competency Module Title Learning Nominal
Outcomes Duration
UNIT OF LEARNING NOMINAL
MODULE TITLE
COMPETENCY OUTCOMES DURATION
1. Participate in workplace 1.1 Participating in 1.1.1 Obtain and con-
communication workplace communica- vey workplace in-
tion formation 5 hours
1.1.2 Perform duties
following work-
place instruc-
tions
1.1.3 Complete rele-
vant work related
documents
2. Work in team 2.1 Working in a team 2.1.1 Describe team 4 hours
environment environment role and scope
2.1.2 Identify one’s
role and
responsibility within a
team
2.1.3 Work as team
leader
3.Solve/Address General 3.1 Solving/Address 3.1.1 Identify routine 4 hours
Workplace Problems General Workplace problems
Problems 3.1.2 Look for solu-
tions to routine
problems
3.1.3 Recommend so-
lutions to prob-
lems
4. Develop Career And 4.1 Developing Career 4.1.1 Manage one’s 4 hours
Life Decisions And Life Decisions emotion
4.1.2 Develop reflec-
tive practice
4.1.3 Boost self-confi-
dence and de-
velop self-regu-
lation
5. Contribute To Work- 5.1 Contributing to 5.1.1 Identify opportu- 4 hours
place Innovation Workplace Innovation nities to do
things better
5.1.2 Discuss and de-
velop ideas with
others
6. Present Relevant in- 6.1 Presenting Relevant 6.1.1 Gather data/ in- 4 hours
formation Information formation
6.1.2 Assess gathered
data/information
6.1.3 Record and
present informa-
tion
7. Practice Occupational 7.1 Practicing Occupa- 7.1.1 Identify OSH com- 4 hours
Safety and Health Policies tional Safety and Health pliance require-
and Procedures Policies and Procedures ments
7.1.2 Prepare OSH re-
quirements for
compliance
7.1.3 Perform tasks in ac-
cordance with rel-
evant OSH poli-
cies and proce-
dures
8. Exercise Efficient And 8.1 Exercising Efficient 8.1.1 Identify the effi- 4 hours
Effective Sustainable Prac- And Effective Sustainable ciency and ef-
tices in The Workplace Practices in the Work- fectiveness of re-
place source utilization
8.1.2. Determine causes
of inefficiency
and/or ineffec-
tiveness
of resource utilization
8.1.3 Convey inefficient
environmental
practices
9. Practice Entrepreneur- 9.1 Practicing Entrepre- 9.1.1 Apply entrepre- 4 hours
ial Skills in The Work- neurial Skills in The neurial work-
place Workplace place best prac-
tices
9.1.2 Communicate en-
trepreneurial
workplace best
practices
9.1.3 Implement cost-
effective opera-
tions
Common Competencies
No. 80 of Hours
Unit of Competency Module Title Learning Outcomes Nominal
Duration
1. Apply quality stan- 1.1 Apply- 1.1.1 Assess quality or re- 8 hours
dards ing ceived materials
quality 1.1.1 Assess own work
stan- 1.1.2 Engage in quality
dards improvement
2. Perform computer op- 2.1 Per- 2.1.1 Plan and 16 hours
erations forming prepare for
com- tasks to be
puter taken/undertaken
opera- 2.1.2 Input data into
tions computer
2.1.3 Assess informa-
tion using com-
puter
2.1.4 Produce output/
data using com-
puter system
2.1.5 Use basic func-
tions of a web
browser to locate
information
2.1.6 Maintain com-
puter equipment
and systems
1. Perform mensuration 3.1 Per- 3.1.1 Select measuring 8 hours
and calculation forming instruments
mensu- 3.1.2 Carry out mea-
ration surement and cal-
and calculation
culation 3.1.3 Maintain measur-
ing instruments
2. Prepare and interpret 4.1 Prepar- 4.1.1 Identify different 8 hours
technical drawings ing and kinds of technical
inter- drawings
preting 4.1.2 Interpret technical
techni- drawing
cal 4.1.3 Prepare/make
draw- changes on elec-
ings trical/electronic
schematic and
drawings
4.1.4 Store technical
drawings and
equipment /instru-
ments
3. Use hand tools 5.1 Using 5.1.1. Plan and prepare 8 hours
hand for task to be un-
tools dertaken
5.1.2. Prepare hand tools
5.1.3. Use appropriate
hand tools and
equipment
5.1.4. Maintain hand
tools
4. Terminate and con- 6.1 Termi- 6.1.1 Plan and prepare 8 hours
nect electrical wiring nating for termination/
and electronics circuit and connection of
con- electrical wiring/
necting electronic circuits
electri- 6.1.2 Terminate/connect
cal wiring/electronic
wiring circuits
and 6.1.3 Test termination/
elec- connections of
tronics electrical wiring
circuit and electronics
circuits
5. Test electronic com- 7.1 Testing 7.1.1. Determine criteria 24 hours
ponents elec- for testing elec-
tronic tronics compo-
components
nents 7.1.2. Plan an approach
for component
testing
7.1.3. Test components
7.1.4. Evaluate the testing
process
Core Competencies
No. 160 of Hours
Unit of Competency Module Title Learning Outcomes Nominal
Duration
CORE
1. Install and configure 1.1. Installing and con- 1.1.1. Assemble com-
computer systems figuring computer puter hardware
systems 1.1.2. Install operating
system and driv-
ers for peripher-
als/ devices.
1.1.3. Install the com- 40
puter application
software
1.1.4. Conduct testing
and documenta-
tion
2. Set-up computer net- 2.1. Setting-up com- 2.1.1. Install network

works puter networks cables
2.1.2. Set network con-
figuration
2.1.3. Set router/Wi-Fi/
wireless access
point/repeater 40
configuration
2.1.4. Inspect and test
the configured
computer net-
works
3. Set-up Computer 3.1. Setting-up Com- 3.1.1. Set-up user ac-

Servers puter Servers cess
3.1.2. Configure net-
work services
3.1.3. Perform testing, 40
documentation
and pre-deploy-
ment procedures
4. Maintain and repair 4.1. Maintaining and re- 4.1.1. Plan and prepare
computer systems and pairing computer for maintenance
networks systems and net- and repair
works 4.1.2. Maintain com-
puter systems
and networks
4.1.3. Diagnose faults
of computer sys-
tems 40
4.1.4. Rectify/correct
defects in com-
puter systems
4.1.5. Inspect and test
the computer sys-
tems and net-
works
Elective Competencies ( if any)

No. of Hours
Unit of Competency Module Title Learning Nominal Du-

Outcomes ration
ASSESSMENT METHODS:
Practical demonstration
Oral questioning
Written exam
Simulation
Observation
Course Delivery: Competency-based training

School /Center - based training
Community -based training
Resources:
(List of recommended tools, equipment and materials for the training of
(no. of trainees) trainees for (title of program/qualification).
Qty. Screwdriver Qty. Equipment Qty. Materials

(standard)
10 Screwdriver 26 Desktop Computer 400 RJ 45
piece (Philips) units pcs.
s
10 Long nose 10 Laptop 25 Modular box (RJ45)
piece pliers computer/Netbook pcs.
s
10 Mechanical 10 Computers for 20 Raceway or Slotted PVC 1.5”
piece pliers server pcs. x 1.5” x 48”
s
10 Allen wrench 10 Server cabinet/ 1 box UTP cable
piece Frame
s
10 Crimping 20 Patch panel (48- 1 can Contact cleaner
sets tools pcs ports)
10 Soldering iron 10 sets Working tables 1 Whiteboard
pieces piece
10 Solder sucker 1 unit Internet subscrip- 1 lot Fastener

piece tion (at least 2
s MBPS)
10 Wire stripper 10 Uninterruptible 1 Filler (lead-free)
piece units Power Supply spool
s (UPS)
5 Portable elec- 10 Hub / Switch 8 pcs Fiber optic cable 2 meters
piece tric hand drill unit (terminated)
s
1 unit Drill bit 2 Managed switch QTY INSTALLERS/SOFTWARE
units
1 set Precision 1 Network controller 26 Desktop OS (license for pro-
screw drivers prietary software)
5 sets Anti-static 11 ADSL Router with 10 Network OS (license for pro-
devices Wi-Fi prietary software)
10 pcs Flash light/ 10 Wireless Access 26 Office productivity software (li-
Head mounted Point cense for proprietary software)
light
5 pcs Screwdriver 1 unit PC Video camera 26 Anti-virus (license for propri-
(standard) etary software)
2 units External optical 5 Disk utility software
drive
1 unit USB External HD 5 Virtualization software (license
for proprietary software)
1 unit Network External 5 Disk creator software
HD
1 unit scanner 5 Disk image software
1 unit USB printer QTY RESOURCES/MANUAL
1 unit Network printer 26 Motherboard’s manual and in-
pieces staller
11 Flash disk / Memory 10 Device driver installer
pieces stick pieces
10 Electronic tester 1 lot Assorted Computer book, PC
units VOM Magazines and journals
5 units LAN Cable tester
Facilities: Computer Laboratory
Classroom
Wash Area
Qualification of
Instructors/Trainers:
 Holder of National TVET Trainer’s Certificate (NTTC) Level 1
 Must be physically and mentally fit
 *Must have at least 2 years relevant job/industry experience
* Optional. Only when required by the hiring institution.

Modules of Instruction
Basic Competencies :
Unit of Competency : Participate in workplace communications
Modules Title: Participating in workplace communications
Module Descriptor: This unit covers the knowledge, skills and attitudes required to gather,
interpret and convey information in responses to workplace
Summary of Learning Outcomes:
Upon completion of this module, the students/trainees will be able to:
LO1. Obtain and convey workplace information

LO2. Perform duties following workplace instructions
LO3. Complete relevant work related documents
Details of Learning Outcomes:
LO1 . Obtain and convey workplace information
Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Specific and  Parts of  Group dis-  Written
relevant is Speech  Writing cussion test
accessed  Sentence materials  Interaction  Practical /
from appro- con- (pen &  Lecture perfor-
priate struc- paper)  Reportorial mance test
sources tion  Refer-  Interview
1.2 Effective  Effective ences
questioning, com- (books)
active lis- muni-  Manuals
tening and cation
speaking
skills are
used to
gather and
convey in-
formation
1.3 Appropriate
medium is
used to
transfer in-
formation
and ideas
1.4 Appropriate
non-verbal
communica-
tion is used
1.5 Appropriate
lines of
communica-
tion with
supervisors and
colleagues are
identified and
followed
1.6 Defined
workplace
procedures
for the loca-
tion and stor-
age of infor-
mation are
used
1.7 Personal in-
teraction is
carried out
clearly and
concisely
L.O.2 Perform duties following workplace instructions

Criteria Methods
2.1 Written notice and  Sentence  Paper  Groups  Written
instructions are read construc-  Pencil / discus- test
and interpret in accor- tions ball pen sions  practical
dance with organiza-  Technical  Refer-  Interac- perfor-
tional guidelines writing ences tion mance
2.2 Routine written in-  Record- (books)  Lecture test
struction are followed ing infor-  Manuals  Inter-
based on established mation view
procedures 3
2.3 Feedback is give to
workplace supervisor-
based instructions/in-
formation received
2.4 Workplace interac-
tions are conducted in
a courteous manner
2.5 Where necessary,
clarifications about
routine workplace pro-
cedures and matters
conditions of employ-
ment are sought and
asked from appropriate
sources
2.6 Meetings outcomes
are interpreted and im-
plemented
LO. 3 COMPLETE RELEVANT WORK RELATED DOCUMENTS

Criteria Methods
3.1 Range of  Basic  Paper  Group dis-  Written
forms relating mathe-  Pencils/ cussion test
to conditions of matics ball pen  Interaction  Practice /
employment are  Technical  Reference  Lecture perfor-
completed ac- writing books mance
curately and  Types of  Manuals test
legibly forms  Interview
3.2 Workplace
data is recorded
on standard
workplace
forms and doc-
uments
3.3 Errors in
recording infor-
mation on
forms / docu-
ments identified
and acted upon
3.4 Reporting
requirements to
supervisor are
completed ac-
cording to orga-
nizational
guidelines
Unit of Competency : WORK IN A TEAM ENVIRONMENT
Modules Title: WORKING IN A TEAM ENVIRONMENT
Module Descriptor: This unit covers the skills, knowledge and attitudes to identify one’s
roles and responsibilities as a member of a team

LO1. Describe team role and scope

LO2. Identify one’s role and responsibility within a team
LO3. Work as a team member
LO1 . Describe team role and scope

Criteria Methods
1.1 The role  Team role  Standard op-  Group dis-  Written test
and objec-  Relation- erating pro- cussion/ in-  Observation
tive of the ship and cedure teraction  Simulation
team is responsi- (SOP) of  Case studies  Role playing
identified bilities workplace  Simulation
from avail-  Role and  Job proce-
able sources responsi- dures
of informa- bilities  Client /sup-
tion with team plier instruc-
1.2 Team pa- environ- tions
rameters, ment  Quality stan-
reporting re-  Relation- dards
lationships ship within  Organiza-
and respon- a team tional or ex-
sibilities are ternal per-
identified sonnel
from team
discussions
and appro-
priate exter-
nal sources
LO2 . IDENTIFY ONE’S ROLE AND RESPONSIBILITY WITHIN A TEAM
Assessment Cri- Contents Conditions Methodologies Assessment

teria Methods
2.1 Individual  Team  Standard op-  Group dis-  Written test
role and re- role erating pro- cussion/ in-  Observation
sponsibilities  Relation- cedure teraction  Simulation
within the ship and (SOP) of  Case studies  Role playing
team environ- responsi- workplace  Simulation
ment are bilities  Job proce-
identified  Role and dures
2.2 Roles and ob- responsi-  Client /sup-
jectives of bilities plier instruc-
the team is with team tions
identified environ-  Quality stan-
from avail- ment dards
able sources  Relation-  Organiza-
of informa- ship tional or ex-
tion within a ternal per-
2.3 Team param- team sonnel
eters, report-
ing relation-
ships and re-
sponsibilities
are identified
based on a
team discus-
sions and ap-
propriate ex-
ternal sources
LO3 . WORK AS A TEAM

teria Methods
3.1 Effective and  Com-  Standard op-  Group dis-  Observation of
appropriate munica- erating pro- cussion/ in- work activities
forms of com- tion cedure teraction  Observation
munications process (SOP) of  Case studies through Simu-
are used and  Team workplace  Simulation lation or role
interactions structure  Job proce- play
undertaken / team dures  Case studies
with team roles  Organiza- and scenarios
members  Group tional or ex-
based on com- planning ternal per-
pany practices and de- sonnel
3.2 Effective and cisions
appropriate making
contributions
made to com-
plement team
activities and
objectives,
based on
workplace
context
3.3 Protocols in
reporting are
observed
based on stan-
dard company
practices
3.4 Contribute to
the develop-
ment of team
work plans
based on an
understanding
of team’s role
objectives
Unit of Competency : SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
Modules Title: SOLVING/ADDRESS GENERAL WORKPLACE PROBLEMS
Module Descriptor: This unit covers the knowledge, skills and attitudes required to apply
problem-solving techniques to determine the origin of problems and
plan for their resolution. It also includes addressing procedural
problems through documentation, and referral

LO1. Identify routine problems

LO2. Look for solutions to routine problems
LO3. Recommend solutions to problems
LO1. Identify routine problems

Criteria Methods
1.1. Routine  Personal  Workplace  Interactive  Role play
problems or develop-  Code of lecture  Interview
procedural ment so- ethics  Simulation  Written
problem ar- cial as-  Organiza-  Demonstra- Examination
eas are pects: intra tional goals tion
identified . and inter-  Hand outs  Self-paced
1.2. Problem personal and Personal instruction
to be inves- develop- development
tigated are ment social as-
defined and  Organiza- pects
determined tional  CD’s VHS
1.3. Current goals tapes trans-
conditions  Personal parencies
of the prob- hygiene
lem are and prac-
identified tices
and docu-  Codes of
mented ethics
LO2. Look for solutions to routine problems

Criteria Methods
2.1 Potential so-  Organiza-  Hand outs on  Interactive  Role play
lutions to prob- tional Key  Organiza- lecture  Interview
lem are identi- Result Ar- tional KRA  Group dis-  Written
fied eas (KRA)  Work values cussion Examination
2.2 Recommen-  Work val- and ethics  Structured
dations about ues and  Company activity
possible solu- ethical policies and  Demonstra-
tions are devel- standards standards tion
oped, docu-  Company  Sample job
mented, ranked policies on targets
and presented the use and  Learning
to appropriate mainte- guides
person for deci- nance of  CD’s, VHS
sion equipment tapes, trans-
parencies
LO3. RECOMMEND SOLUTIONS TO PROBLEMS

Criteria Methods
3.1. Implemen-  Qualifica-  Quality stan-  Interactive lec-  Demonstra-
tation of solu- tion standards ture tions
tions are dards  GAD hand-  Film viewing  Interview
planned  Gender outs  Role play / sim-  Written exami-
3.2 evaluation and devel-  CD’s VHS ulation nation
of implemented opment tape on pro-  Group dis-  Portfolio as-
solutions are (GAD) fessionalism cussion sessment
planned sensitivity in the work-
3.3. recom-  Profes- place
mended solu- sionalism  Professional
tions are docu- in the licenses sam-
mented and workplace ples
submit to ap-  List of
propriate person profes-
for confirma- sional li-
tion censes
Unit of Competency : DEVELOP CAREER AND LIFE DECISIONS
Modules Title: DEVELOPING CAREER AND LIFE DECISIONS
Module Descriptor: This unit covers the knowledge, skills and attitudes in managing one’s
emotions, developing reflective practice, and boosting self-confidence
and developing self-regulation
LO1. Manage one’s emotion

LO2. Develop reflective practice
LO3. Boost self-confidence and develop self-regulation
LO1. MANAGE ONES’ EMOTION

Criteria Methods
1.1 Self-Man-  Hazards  Workplace  Interactive  Situational
agement strate- and risks  Personal pro- lecture analysis
gies are identi- identifica- tective  Simulation  Interview
fied tion and equipment  Symposium  Practical
1.2 Skills to control (PPE)  Group Examination
work indepen-  Organiza-  Learning dynamics  Written
dently and to tional guides Examination
show initiative, safety and  Hand-outs
to be conscien- health pro-
tious, and per- tocol
severing in the  Threshold
face of setbacks limit value
and frustrations (TLV)
are developed  OSH indi-
1.3 Techniques cators
for effectively
handling nega-
tive emotions
and unpleasant
situation in the
workplace are
examined
LO2. DEVELOP REFLECTIVE PRACTICE

Criteria Methods
2.1 Personal  TLV table  Hand-outs  Interactive  Interview
strengths and  Philippine on lecture  Written
achievements, OHS stan-  Philippines  Simulation Examination
based on self- dards OHS stan-  Symposium  Simulation
assessment  Effects of dard  Group
strategies and hazards in  Effects of Dynamics
teacher feed- the work- hazards in
back are con- place the work-
templated  Er- place
2.2 Progress gonomics  Ergonomics
when seeking  ECC Reg-  ECC Regula-
and responding ulations tions
to feedback  TLV table
from teachers to  CD’s, VHS
assist them in tapes,
consolidating transparen-
strengths, ad- cies
dressing weak-
nesses and ful-
filling their po-
tential are mon-
itored
2.3 Outcomes
of personal and
academic chal-
lenges by re-
flecting on pre-
vious problem
solving and de-
cision making
strategies and
feedback from
peers and teach-
ers are pre-
dicted
LO3. BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION

Criteria Methods
3.1 Efforts for  Safety reg-  Hand-outs  Interactive  Written
continuous self- ulations on lecture Examination
improvement  Clean air  Safety Regu-  Symposium  Interview
are demon- act lations  Film view-  Cases/ situa-
strated  Electrical  Clean air act ing tion analysis
3.2 Counter- and fire  Electrical  Group dy-  Simulation
productive ten- safety code and fire namics
dencies at work  Waste safety code  Self-paced
are eliminated manage-  Waste man- instructions
3.3 Positive ment agement
outlook in life  Disaster  Disaster pre-
are maintained prepared- paredness
ness and and manage-
management
ment  Contingency
measures
and proce-
dures
 OHS per-
sonal records
 PPE
Unit of Competency : CONTRIBUTE TO WORKPLACE INNOVATION
Modules Title: CONTRIBUTING TO WORKPLACE INNOVATION
Module Descriptor: This unit covers the knowledge, skills and attitudes required to make a
pro-active and positive contribution to workplace innovation
LO1. Identify opportunities to do things better

LO2. Discuss and develop ideas with others
LO3. Integrate ideas for change in the workplace
LO1. Identify opportunities to do things better

Criteria Methods
1.1 Opportuni-  Hazards  Workplace  Interactive  Situational
ties for im- and risks  Personal pro- lecture analysis
provement are identifica- tective  Simulation  Interview
identified tion and equipment  Symposium  Practical
proactively in control (PPE)  Group Examination
own area of  Organiza-  Learning dynamics  Written
work tional guides Examination
1.2 Information safety  Hand-outs
are gathered health pro-  Organiza-
and reviewed tocol tional safety
which may be  Threshold and health
relevant to limit value protocol
ideas and which (TLV)  OHS indica-
might assist in  OHS indi- tors
gaining support cators  Treshold
for idea limit value
 Hazards/risk
identification
and control
 CD’s VHS
tapes, trans-
parencies
LO2. Discuss and develop ideas with others

Criteria Methods
2.1 People who  Hazards  Workplace  Interactive  Situational
could provide and risks  Personal pro- lecture analysis
input to ideas identifica- tective  Simulation  Interview
for improve- tion and equipment  Symposium  Practical
ments are iden- control (PPE)  Group Examination
tified  Organiza-  Learning dynamics  Written
2.2 Ways of ap- tional guides Examination
proaching peo- safety  Hand-outs
ple to begin health pro-  Organiza-
sharing ideas tocol tional safety
are selected  Threshold and health
2.3 Meeting is limit value protocol
set with rele- (TLV)  OHS indica-
vant people  OHS indi- tors
2.4 Ideas for cators  Treshold
follow up are limit value
review and se-  Hazards/risk
lected based on identification
feedback and control
2.5 Critical in-  CD’s VHS
quiry method is tapes, trans-
used to discuss parencies
and develop
ideas with oth-
ers
LO3. Integrate ideas for change in the workplace

Criteria Methods
3.1 Critical in-  Hazards  Workplace  Interactive  Situation
quiry method is and risks  Personal pro- lecture analysis
used to inte- identifica- tective  Simulation  Interview
grate different tion and equipment  Symposium  Practical
ideas for control (PPE)  Group Examination
change of key  Organiza-  Learning dynamics  Written
people. tional guides Examination
3.2 Summariz- safety  Hand-outs
ing, analyzing health pro-  Organiza-
and generaliz- tocol tional safety
ing skills are  Threshold and health
used to extract limit value protocol
salient points in (TLV)  OHS indica-
the pool of  OHS indi- tors
ideas cators  Treshold
3.3 Reporting limit value
skills are like-  Hazards/risk
wise used to identification
communicate and control
results.  CD’s VHS
3.4 Current Is- tapes, trans-
sues and Con- parencies
cerns on the
systems, pro-
cesses and pro-
cedures, as well
as the need for
simple innova-
tive practices
are identified.
Unit of Competency : PRESENT RELEVANT INFORMATION
Modules Title: PRESENTING RELEVANT INFORMATION
Module Descriptor: This unit covers the knowledge, skills and attitudes required to present
data/information appropriately
LO1. Gather data/information

LO2. Assess gathered data/information
LO3. Record and present information
LO1. Gather data/information

Criteria Methods
1.1 Evidence,  Hazards  Workplace  Interactive  Situation
facts and infor- and risks  Personal pro- lecture analysis
mation are col- identifica- tective  Simulation  Interview
lected tion and equipment  Symposium  Practical
1.2 Evaluation, control (PPE)  Group Examination
terms of refer-  Organiza-  Learning dynamics  Written
ence and condi- tional guides Examination
tions are re- safety  Hand-outs
viewed to deter- health pro-  Organiza-
mine whether tocol tional safety
data/ informa-  Threshold and health
tion falls within limit value protocol
project scope (TLV)  OHS indica-
 OHS indi- tors
cators  Threshold
limit value
 Hazards/risk
identification
and control
 CD’s VHS
tapes, trans-
parencies
LO2. Assess gathered data/information

Criteria Methods
2.1 Validity of  Hazards  Workplace  Interactive  Situation anal-
data / informa- and risks  Personal pro- lecture ysis
tion is assessed identifica- tective  Simulation  Interview
2.2 Analysis tion and equipment  Symposium  Practical
techniques are control (PPE)  Group Examination
applied to as-  Organiza-  Learning dynamics  Written
sess data/ tional guides Examination
Information safety  Hand-outs
2.3 Trends and health pro-  Organiza-
anomalies are tocol tional safety
identified  Threshold and health
2.4 Data analy- limit value protocol
sis techniques (TLV)  OHS indica-
and procedures  OHS indi- tors
are documented cators  Threshold
2.5 Recommen- limit value
dations are  Hazards/risk
made on areas identification
of possible im- and control
provement  CD’s VHS
tapes, trans-
parencies
LO3. Records and present information

Criteria Methods
3.1 Studied data  Hazards  Workplace  Interactive  Situation anal-
/ information and risks  Personal pro- lecture ysis
are recorded identifica- tective  Simulation  Interview
3.2Recommen- tion and equipment  Symposium  Practical
dations are ana- control (PPE)  Group Examination
lyzed for action  Organiza-  Learning dynamics  Written
to ensure they tional guides Examination
are compatible safety  Hand-outs
with the health pro-  Organiza-
projects scope tocol tional safety
and terms of  Threshold and health
reference. limit value protocol
3.3 Interim and (TLV)  OHS indica-
final reports are  OHS indi- tors
analyzed and cators  Threshold
outcomes are limit value
compared to the  Hazards/risk
criteria estab- identification
lished at the and control
outset
3.4 Findings are  CD’s VHS

presented to tapes, trans-
stakeholders parencies
Unit of Competency : PRACTICE OCCUPATIONAL SAFETY AND HEALTH

POLICIES AND PROCEDURES
Modules Title: PRACTICING OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
Module Descriptor: This unit covers the knowledge, skills and attitudes required to identify
OSH compliance requirements prepare OHS requirements for
compliance, perform tasks in accordance with relevant OSH policies
and procedures

LO1. Identify OSH Compliance requirements
LO2. Prepare OSH requirements for compliance
LO3. Perform tasks in accordance with relevant OSH policies and procedures
LO1. Identify OSH Compliance requirements

Criteria Methods
1.1 Relevant  Hazards  Workplace  Interactive  Situation anal-
OSH require- and risks  Personal pro- lecture ysis
ments, regula- identifica- tective  Simulation  Interview
tions, policies tion and equipment  Symposium  Practical
and procedures control (PPE)  Group Examination
are identified in  Organiza-  Learning dynamics  Written
accordance with tional guides Examination
workplace poli- safety  Hand-outs
cies and proce- health pro-  Organiza-
dures tocol tional safety
1.2 OSH activ-  Threshold and health
ity non-con- limit value protocol
formists are (TLV)  OHS indica-
conveyed to ap-  OHS indi- tors
propriate per- cators  Threshold
sonnel limit value
1.3 OSH pre-  Hazards/risk
ventive and identification
control require- and control
ments are iden-  CD’s VHS
tified in accor- tapes, trans-
dance with parencies
OSH work poli-
cies and proce-
dures
LO2. Prepare OSH requirements for compliance

Criteria Methods
2.1 OSH wok  Hazards  Workplace  Interactive  Situation anal-
Activity mate- and risks  Personal pro- lecture ysis
rial, tools and identifica- tective  Simulation  Interview
equipment re- tion and equipment  Symposium  Practical
quirements are control (PPE)  Group Examination
identified in ac-  Organiza-  Learning dynamics  Written
cordance with tional guides Examination
workplace poli- safety  Hand-outs
cies and proce- health pro-  Organiza-
dures tocol tional safety
2.2 Required  Threshold and health
OSH materials, limit value protocol
tools and equip- (TLV)  OHS indica-
ment are ac-  OHS indi- tors
quired in accor- cators  Threshold
dance with limit value
workplace poli-  Hazards/risk
cies and proce- identification
dures and control
2.3 Required  CD’s VHS
OSH materials, tapes, trans-
tools and equip- parencies
ment are ar-
ranged /place in
accordance with
OSH work stan-
dards
LO3. Perform task in accordance with relevant OSH policies and procedures

Criteria Methods
3.1 Relevant  Hazards  Workplace  Interactive  Situation anal-
OSH work pro- and risks  Personal pro- lecture ysis
cedures are identifica- tective  Simulation  Interview
identified in action and equipment  Symposium  Practical
cordance with control (PPE)  Group Examination
workplace poli-  Organiza-  Learning dynamics  Written
cies and proce- tional guides Examination
dures safety  Hand-outs
3.2 Work activ- health pro-  Organiza-
ities are exe- tocol tional safety
cuted in accor-  Threshold and health
dance with limit value protocol
OSH work stan- (TLV)  OHS indica-
dards  OHS indi- tors
3.3 Non-com- cators  Treshold
pliance work limit value
activities are re-  Hazards/risk
ported to appro- identification
priate personnel and control
 CD’s VHS
tapes, trans-
parencies
Unit of Competency : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
Modules Title: EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
Module Descriptor: This unit covers the knowledge, skills and attitudes required to identify
The efficiency and effectiveness of resource utilization, determine
causes if inefficiency and/or ineffectiveness of resource utilization and
convey inefficient and ineffective environmental practices
LO1. Identify the efficiency and effectiveness of resource utilization

LO2. Determine causes if inefficiency and/or ineffectiveness of resource utilization
LO3. Convey inefficient and ineffective environmental practices
LO1. Identify the efficiency and effectiveness of resource utilization

Criteria Methods
1.1 Required  Hazards  Workplace  Interactive  Situation anal-
resource utiliza- and risks  Personal pro- lecture ysis
tion in the identifica- tective  Simulation  Interview
workplace is tion and equipment  Symposium  Practical
measured using control (PPE)  Group Examination
appropriate  Organiza-  Learning dynamics  Written
techniques tional guides Examination
1.2 Data are safety  Hand-outs
recorded in ac- health pro-  Organiza-
cordance with tocol tional safety
workplace pro-  Threshold and health
tocol limit value protocol
1.3 Recorded (TLV)  OHS indica-
data are com-  OHS indi- tors
pared to deter- cators  Treshold
mine the effi- limit value
ciency and ef-  Hazards/risk
fectiveness of identification
resource utiliza- and control
tion according  CD’s VHS
to established tapes, trans-
environmental parencies
work proce-
dures
LO2. Determine causes if inefficiency and/or ineffectiveness of resource utilization
2.1 Potential  Hazards  Workplace  Interactive  Situation

causes of in- and risks  Personal pro- lecture analysis
efficiency and / identifica- tective  Simulation  Interview
or ineffective- tion and equipment  Symposium  Practical
ness are listed control (PPE)  Group Examination
2.2 Causes of  Organiza-  Learning dynamics  Written
inefficiency and tional guides Examination
or ineffective- safety  Hand-outs
ness are identi- health pro-  Organiza-
fied through de- tocol tional safety
ductive reason-  Threshold and health
ing. limit value protocol
2.3 Identified (TLV)  OHS indica-
causes if ineffi-  OHS indi- tors
ciency and / or cators  Threshold
ineffectiveness limit value
are validated  Hazards/risk
thru established identification
environmental and control
procedures  CD’s VHS
tapes, trans-
parencies
LO3. Convey inefficient and ineffective environmental practices
3.1 Efficiency  Hazards  Workplace  Interactive  Situation

and effective- and risks  Personal pro- lecture analysis
ness of resource identifica- tective  Simulation  Interview
utilization are tion and equipment  Symposium  Practical
reported to ap- control (PPE)  Group Examination
proriate person-  Organiza-  Learning dynamics  Written
nel tional guides Examination
3.2 Concerns safety  Hand-outs
related resource health pro-  Organiza-
utilization are tocol tional safety
discussed with  Threshold and health
appropriate per- limit value protocol
sonnel (TLV)  OHS indica-
3.3 Feedback  OHS indi- tors
on information/ cators  Threshold
concerns raised limit value
are clarified  Hazards/risk
with appropri- identification
ate personnel and control
 CD’s VHS
tapes, trans-
parencies
Unit of Competency : PRACTICE ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
Modules Title: PRACTICING ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
Module Descriptor: This unit covers outcomes required to apply entrepreneurial workplace
best practices and implement cost-effective operations
LO1. Apply entrepreneurial workplace best practices

LO2. Communicate entrepreneurial workplace best practices
LO3. Implement cost-effective operations
LO1. Apply entrepreneurial workplace best practices

Criteria Methods
1.1 Good prac-  Hazards  Workplace  Interactive  Situation anal-
tices relating to and risks  Personal pro- lecture ysis
workplace oper- identifica- tective  Simulation  Interview
ations are ob- tion and equipment  Symposium  Practical
served and se- control (PPE)  Group Examination
lected following  Organiza-  Learning dynamics  Written
workplace pol- tional guides Examination
icy. safety  Hand-outs
1.2 Quality pro- health pro-  Organiza-
cedures and tocol tional safety
practices are  Threshold and health
complied with limit value protocol
according to (TLV)  OHS indica-
workplace re-  OHS indi- tors
quirements. cators  Treshold
1.3 Cost-con- limit value
scious habits in  Hazards/risk
resource utiliza- identification
tion are applied and control
based on indus-  CD’s VHS
try standards tapes, trans-
parencies
LO2. Communicate entrepreneurial workplace best practices

Criteria Methods
2.1 Observed  Hazards  Workplace  Interactive  Situation anal-
good practices and risks  Personal pro- lecture ysis
relating to identifica- tective  Simulation  Interview
workplace oper- tion and equipment  Symposium  Practical
ations are com- control (PPE)  Group Examination
municated to  Organiza-  Learning dynamics  Written
appropriate per- tional guides Examination
son. safety  Hand-outs
2.2 Observed health pro-  Organiza-
quality proce- tocol tional safety
dures and prac-  Threshold and health
tices are com- limit value protocol
municated to (TLV)  OHS indica-
appropriate per-  OHS indi- tors
son cators  Threshold
2.3 Cost-con- limit value
scious habits in  Hazards/risk
resource utiliza- identification
tion are com- and control
municated  CD’s VHS
based on indus- tapes, trans-
try standards parencies
LO3. Implement cost-effective operations

Criteria Methods
3.1 Preserva-  Hazards  Workplace  Interactive  Situation anal-
tion and opti- and risks  Personal pro- lecture ysis
mization of identifica- tective  Simulation  Interview
workplace re- tion and equipment  Symposium  Practical
sources is im- control (PPE)  Group Examination
plemented in  Organiza-  Learning dynamics  Written
accordance with tional guides Examination
enterprise pol- safety  Hand-outs
icy health pro-  Organiza-
3.2 Judicious tocol tional safety
use of work-  Threshold and health
place tools, and limit value protocol
equipment and (TLV)  OHS indica-
materials are  OHS indi- tors
observed and cators  Threshold
according to limit value
manual and  Hazards/risk
work require- identification
ments and control
 CD’s VHS
tapes, trans-
parencies
3.3 Construc-
tive contribu-
tions to office
operations are
made according
to enterprise re-
quirements
3.4 Ability to
work within
one’s allotted
time and fi-
nances is sus-
tained
Common Competencies :
Unit of Competency : APPLY QUALITY STANDARDS
Modules Title: APPLYING QUALITY STANDARDS
Module Descriptor: This module covers the knowledge, skills, attitudes and values
needed to apply quality standards in the workplace. The unit also
includes the application of relevant safety procedures and regulations,
organization procedures and customer requirements.

Upon completion of this module, the trainee/student must be able to:
LO1. Assess quality of received materials

LO2. Assess own work
LO3. Engage in quality improvement
LO1. Assess quality of received materials
Assessment Crite- Contents Conditions Methodolo- Assessment

ria gies Methods
Work instruction Reading skills re- Work instructions Lecture-demon- Hands-on
obtained and work quired to inter- stration
carried out in accor- pret work instruc-
dance with standard tion
operating proce-
dures
Received materials Workplace stan- Manuals (operation Self-paced instruc- Direct observa-
checked against dards and specifi- manual of the com- tion tion
workplace standards cations pany/ manufac-
and specifications turer’s Instruction/
service manual)
Faulty materials re- Procedures in ob- Company/ work- Group discussion Practical
lated to work are taining and carry- place standards and demonstration
identified and iso- ing out work in- specifications
lated structions
Faults and any iden- Quality checking
tified causes procedures
recorded and or re-
ported to the super-
visor concerned in
accordance with
workplace proce-
dures
Faulty materials are Fault identifica-
replaced in accor- tion and reporting
dance with work-
place procedures
Safety and envi-

ronmental aspects
of production
process
Carry out work in
accordance with
policies and pro-
cedures
LO2. Assess own work
Assessment Crite- Contents Conditions Methodologies Assessment

ria Methods
Documentation rel- Communication Organization Lecture-demon- Hands-on
ative to quality skills needed to in- work procedures stration
within the company terpret and apply de-
identified and used fined work proce-
dures
Completed work Identifying errors Manufacturer’s Self-paced in- Direct observa-

checked against (deviation from cus- instruction manual struction tion
workplace stan- tomer and or organi-
dards and specifica- zation requirements)
tions
Errors are identified Customer require- Group discussion Practical demon-
and isolated ments stration
Information on the Other forms
quality and other in-
dicators of produc-
tion procedures
recorded in accor-
dance with work-
place procedures
In cases of devia-
tion from specific
quality standards,
causes documented
and reported in ac-
cordance with the
workplace’s stan-
dard operating pro-
cedures
LO3. Engage in quality improvement

ria gies Methods
Process improve- Relevant production Lecture-demon- Hands-on Hands-on
ment procedures processes, materials stration
participated in rela- and products
tive to workplace
assignment
Work carried out in Safety and environ- Self-paced instruc- Direct observa- Direct observa-
accordance with mental aspects of tion tion tion
process improve- production processes
ment procedures
Performance of op- Critical thinking Group discussion Practical demon- Practical demon-
eration or quality of stration stration
product of service
to ensure customer
satisfaction moni-
tored
Quality improve-
ment processes
Unit of Competency : PERFORM COMPUTER OPERATIONS
Modules Title: PERFORMING COMPUTER OPERATIONS
Module Descriptor: This module covers the knowledge, skills, attitudes and
values needed to perform computer operations which include
inputting, accessing, producing, and transferring data using the
appropriate hardware and software

LO1. Plan and prepare for tasks to be taken/ undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/data using computer system
LO5. Use basic functions of a web browser to locate information
LO6. Maintain computer equipment and systems
LO1. Plan and prepare for tasks to be taken/ undertaken
ria Methods
Requirements of Reading and com- Equipment: Lecture-demon- Hands-on
tasks determined in prehension skills re- 1 unit of com- stration
accordance with quired to interpret puter
the required output work instructions Voltage regula-
and to interpret ba- tor /
sic user manuals UPS
Appropriate hard- OH and S principles Learning materi- Self-paced instruc- Direct observa-
ware and software and responsibilities als: tion tion
selected according Learning manu-
to task assigned als
and required out- work Instruction
come Hand-outs
Task planned to en- Main types of com- Supplies/ materials: Group discussion Practical demon-
sure that OH and S puters and basic fea- Operating system stration
guidelines and proce- tures of different oper- Application pro-
dures followed ating systems gram
Client-specific Main parts of a com-

guidelines and proce- puter
dures followed
Required data security Storage devices and ba-
guidelines applied in sic categories of mem-
accordance with exist- ory
ing procedures
Relevant types of soft-
ware
General security, pri-

vacy legislation and
copyright
LO2. Input data into computer
ria Methods
Data entered into the Relevant types of Equipment: Lecture-demon- Hands-on
computer using ap- software 1 unit of com- stration
propriate program/ puter
application in accor- Voltage regula-
dance with company tor /
procedure UPS
Accuracy of informa- Communication skills Learning materials: Self-paced instruc- Direct observation
tion checked and in- to identify lines of Learning manuals tion
formation saved in ac- communication, re- work Instruction
cordance with stan- quest advice, follow Hand-outs
dard operating proce- instructions and re-
dures ceive feedback
Inputted data stored Storage devices and Supplies/ materi- Group discussion Practical demon-
in storage media ac- basic categories of als: stration
cording to require- memory Operating sys-
ments tem
Application pro-
gram
Work performed Basic ergonomics of
within ergonomic keyboard and com-
guidelines puter user
LO3. Access information using computer
ria Methods
Correct program/ap- Relevant types of Equipment: Lecture-demon- Hands-on
plication selected software 1 unit of com- stration
based on job require- puter
ments Voltage regula-
tor
UPS
Program/Application Business application Learning materi- Self-paced in- Direct observa-

containing the infor- als: struction tion
mation required ac- Learning manu-
cessed according to als
company procedures work Instruction
Hand-outs
Desktop icons cor- System software Supplies/ materials: Group discussion Practical demon-
rectly selected, opened Operating system stration
and closed for naviga- Application pro-
tion purposes gram
Keyboard techniques Basic ergonomics of

carried out in line with keyboard and com-
OHS requirements for puter user
safe use of keyboards
LO4. Produce output/data using computer system
ria Methods
Entered data processed Relevant types of soft- Equipment: Lecture-demonstra- Hands-on
using appropriate software 1 unit of computer tion
ware commands Voltage regula-
tor /
UPS
Data printed as re- Computer peripherals Learning materials: Self-paced instruc- Direct observation
quired using computer Learning manuals tion
hardware/peripheral work Instruction
devices in accordance Hand-outs
with standard operat-
ing procedures
Files and data trans- Storage devices and Supplies/ materials: Group discussion Practical demon-
ferred between com- basic categories of Operating system stration
patible systems using memory Application pro-
computer software, gram
hardware/peripheral
devices in accordance
with standard operat-
ing procedures
LO5. Use basic functions of a web browser to locate information
ria Methods
Information require- Web surfing Equipment: Lecture-demon- Hands-on
ments for Internet 1 unit of computer stration
search established Voltage regulator
UPS
Browser launched Web browsers Learning materials: Self-paced instruc- Direct observation
Learning manuals tion
work Instruction
Hand-outs
Search engine loaded Search engines Supplies/ materials: Group discussion Practical demonstra-
Operating system tion
Application pro-
gram
Appropriate search URLS and keywords

criteria and/or URL of
site entered
Relevant links fol- Links
lowed to locate re-
quired information
Useful pages book- Book marking
marked or printed as
required
LO6. Maintain computer equipment and systems

Assessment Criteria Contents Conditions Methodolo- Assessment
gies Methods
Procedures for ensur- Security measures Equipment: Lecture-demon- Hands-on
ing security of data, 1 unit of com- stration
including regular puter
back-ups and virus Voltage regula-
checks implemented tor /
in accordance with UPS
standard operating
procedures
Basic file mainte- Anti-virus Learning materi- Self-paced in- Direct observa-
nance procedures im- software/programs als: struction tion
plemented in line Learning manu-
with standard operat- als
ing procedures work Instruction
Hand-outs
File management Supplies/ materi- Group discussion Practical demon-

als: stration
Operating sys-
tem
Application pro-
gram
Unit of Competency : PERFORM MENSURATION AND CALCULATION
Modules Title: PERFORMING MENSURATION AND CALCULATION
Module Descriptor: This module covers the knowledge, skills and attitudes and values
needed identifying, caring, and using measuring instruments.

LO1. Select measuring instrument

LO2. Carry out measurement and calculation
LO3. Maintain measuring instruments
LO1. Select measuring instrument

ria Methods
Object or compo- Types of compo- Try square Lecture-demon- Hands-on
nent to be mea- nents and object to stration
sured is identified be identified
Correct specifica- Knowing the correct Protractor Self-paced in- Direct observa-
tions are obtained specifications of the struction tion
from relevant relevant sources
source
Appropriate mea- Identify the neces- Steel rule Group discussion Practical
suring instrument sary measuring tools demonstration
is selected in line in selecting the job
with job require- requirements
ment
Reading skills re- Taper
quired to interpret
work instruction
Communication
skills
LO2. Carry out measurement and calculation

gies Methods
Appropriate mea- Identifying appropri- Torque gauge Lecture-demon- Hands-on
suring instrument ate measuring instru- stration
selected to achieve ments to be used
required outcome
Accurate measure- Use accurate mea- Combination Self-paced in- Direct observa-
ments obtained for surements for the gauge struction tion
job tasks given.
Calculation needed Using the four funda- Volume Group discussion Practical demon-
to complete work ments of mathemati- stration
tasks are performed cal operations
using the four fun-
damentals opera-
tions (addition, sub-
tractions, multipli-
cation and division)
Calculation involv- Introducing proper Area
ing fractions, per- procedure in calculat-
centages, and ing fractions, percent-
mixed numbers ages, and mixed
used to complete numbers to perform
workplace tasks in the given tasks
Instruments read to Reading skills re- Circumstance

the limit of accu- quired to interpret
racy of the tool work instruction
Reading skills re- Thickness

quired to interpret
work instruction
Communication skills
LO3. Maintain measuring instruments

gies Methods
Measuring instru- Using appropriate in- Straight edge Lecture demon- Hands-on
ments not dropped struments tools to stration
to avoid damage avoid damage
Measuring instru- Proper procedure in Steel rule Self-paced in- Direct observation
ments cleaned be- cleaning up the struction
fore and after using workplace before and
after using
Proper storage of Identifying the Displacement Group discussion Practical demon-
instruments under- proper storage of the stration
taken according to instruments to be
the manufacturer’s kept that met the
specifications and manufacturer’s spec-
standard operating ifications and stan-
procedures dard to avoid damage
in mismatching
Reading skills re- Inside diameter
quired to interpret
work instruction
Communication Outside diameter
skills
Thickness
Taper
Out of roundness
Unit of Competency : PREPARE AND INTERPRET TECHNICAL DRAWING
Modules Title: PREPARING AND INTERPRETING TECHNICAL DRAWING
Module Descriptor: This module covers the knowledge, skills and attitude and values
needed to prepare/interpret diagrams, engineering abbreviation and
drawings, symbols and dimensions.

LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawings
LO3. Prepare/ make changes on electrical/ electronic schematics and drawings
LO4. Store technical drawings and equipment /instruments
LO1. Identify different kinds of technical drawings
Assessment Criteria Contents Conditions Methodologies Assessment

Methods
Correct technical Drawing conventions Schematic dia- Lecture-demon- Hands-on
drawing selected grams stration
according to job re-
quirements
Technical drawings Symbols Charts Self-paced in- Direct observa-
segregated in accor- struction tion
dance with the
types and kinds of
drawings
Dimensioning con- Block diagrams Group discussion Practical
ventions demonstration
Mark-p/notation of Layout plans
drawings
Location plans
Process and
instrumentation
diagrams
Loop diagrams
System control di-

agrams
LO2. Interpret technical drawings
Methods
Components, assem- Reading skills re- Schematic dia- Lecture-demon- Hands-on
blies or objects rec- quired to interpret grams stration
ognized as required work instructions
Dimensions of the Skills in interpreting Charts Self-paced in- Direct observa-

key features of the electrical/ electronic struction tion
objects depicted in signs and symbols
the drawing correctly
identified
Symbols used in the Block diagrams Group discussion Practical demon-

drawing identified stration
and interpreted cor-
rectly
Drawing checked Layout plans
and validated against
job requirements or
equipment in accor-
dance with standard
operating procedures
Location plans
Process and
instrumentation
diagrams
Loop diagrams
Schematic dia-
grams
LO3 Prepare/ make changes on electrical/ electronic schematics and drawings
Methods
Electrical/ electronic Mathematics Components/ di- Lecture-demon- Hands-on
schematic drawn and viders stration
correctly identified
Correct drawing Communication Drawing boards Self-paced in- Direct observa-
identified, equip- skills struction tion
ment selected and
used in accordance
with job require-
ments
Rulers Group discussion Practical demon-
stration
T-square
Calculator
L04. Store technical drawings and equipment /instruments

Methods
Electrical/ elec- Mathematics Components/ di- Lecture-demon- Hands-on
tronic schematic viders stration
drawn and correctly
identified
Correct drawing Communication Drawing boards Self-paced in- Direct observa-
identified, equip- skills struction tion
ment selected and
used in accordance
with job require-
ments
Rulers Group discussion Practical demon-
stration
T-square
Calculator
Unit of Competency : USE HAND TOOLS
Modules Title: USING HAND TOOLS
Module Descriptor: This module covers the knowledge, skills, and attitudes needed
to apply quality standards in the workplace. It includes
application of relevant procedures and other client require-
ments.

LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools
LO1. Plan and prepare for tasks to be undertaken

Criteria Methods
Tasks to be un- Identifying appro- Hand tools for ad- Lecture-demon- Hands-on
dertaken prop- priate hand tools justing, dismantling, stration
erly identified assembling, finish-
ing, cutting, screw-
drivers, pliers,
punches
Appropriate Identifying tasks Wrenches Self-paced in- Direct observa-
hand tools iden- struction tion
tify
Hand tools se- Selecting appropri- Files Group discussion Practical
lected according ate hand tools demonstration
to the task re-
quirements
L02. Prepare hand tools

Criteria Methods
Appropriate Operation of hand Hand tools for ad- Lecture-demon- Hands-on
hand tools tools justing, disman- stration
checked for tling, assembling,
proper operation finishing, cutting,
and safety screwdrivers, pli-
ers, punches
Unsafe or faulty Function of hand Tool set (screw- Self-paced in- Direct observa-
tools identified tools drivers, pliers, struction tion
punches,
wrenches, files)
Marked all tools Common faults of Group discussion Practical demon-
for repair ac- hand tools stration
cording to stan-
dard company
procedures
Safety requirements
of hand tools
LO3. Use appropriate hand tools and test equipment

Assessment Conditions Methodolo- Assessment
Criteria gies Methods
Tools used ac- Cleaning Lecture-demon- Hands-on
cording to tasks stration
undertaken
All safety proce- Lubricating Self-paced instruc- Direct observa-
dures in using tion tion
tools observed at
all times
Malfunctions, Tightening Group discussion Practical demon-
unplanned or un- stration
usual events re-
ported to the su-
pervisor
Simple tools repairs
Hand sharpening
Adjustment using
correct procedures
LO4. Maintain hand tools
Criteria Methods
Tools used ac- Maintenance of tools Cleaning Lecture-demon- Hands-on
cording to tasks stration
undertaken
Routine mainte- Storage of tools Lubricating Self-paced in- Direct observa-
nance of tools struction tion
undertaken ac-
cording to stan-
dard operational
procedures, prin-
ciples and tech-
niques
Tools stored Standard operational Tightening Group discussion Practical demon-
safely in appro- procedures, princi- stration
priate locations ples and techniques
in accordance in maintaining a
with manufactur- tools
ers specifications
or standard oper-
ating procedures
Unit of Competency : TERMINATE AND CONNECT ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT
Modules Title: TERMINATING AND CONNECTING ELECTRICAL WIRING
AND ELECTRONICS CIRCUIT
Module Descriptor: This module covers the knowledge, skills and attitudes and values
needed to terminate and connect electrical wiring and electronic
circuits.

LO1. Plan and prepare for termination/connection of electrical wiring/electronics cir-

cuits
LO2. Terminate/connect wiring/electronic circuits
LO3. Test termination/connections of electrical wiring/electronics circuits
LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

ria gies Methods
Materials are Proper handling of Supplies and mate- Lecture-demon- Hands-on
checked according tools, test instru- rials stration
to specification and ments and equip-
tasks ment
Appropriate tools Electrical theory Tools, instruments Self-paced instruc- Direct observa-
and equipment are and equipment tion tion
selected according
to tasks require-
ments
Task is planned to OHS guidelines and OHS Manual Group discussion Practical
ensure OHS guide- procedures demonstration
lines and procedures
followed
Electrical wiring/ Use of PPE Personal protective
electronic, circuits equipment
are correctly pre-
pared for connect-
ing\ termination in
accordance with in-
structions and work-
site procedures
Reading skills re-
quired to interpret
work instruction
Communication
skills
LO2. Terminate/connect wiring/electronic circuits

gies Methods
Safety procedures in Use of tools Materials Lecture-demon- Hands-on
using tools are ob- Cables stration
served at all times Soldering lead
and appropriate per- Wires
sonal protective
equipment used
All works are under- Use of test instru- Tools and equip- Self-paced in- Direct observa-
taken safety in accor- ments/equipment ment struction tion
dance with the work- Pliers
place and standard Cutters
procedures Screw drivers
Soldering gun
Multi-tester
Appropriate ranges of Electrical theory Group discussion Practical demon-
methods in termina- stration
tion/connection are
used according to
specifications, manu-
facturer’s require-
ments and safety
Correct sequence of Single phase AC Personal protective
operation is followed principles equipment
Accessories are used Wiring techniques

and adjusted, if nec-
essary
Confirmed that termi- Soldering techniques
nations/connections
are undertaken suc-
cessfully in accor-
dance with job speci-
fication
Reading skills re-
quired to interpret
work instruction
Communication
skills
LO3. Test termination/connections of electrical wiring/electronics circuits
ria gies Methods
Testing of all com- Use of test Materials Lecture-demon- Hands-on
pleted termination/ instruments/equipment Cables stration
connections of elec- Soldering lead
tric wiring/electronic Wires
circuits is conducted
for compliance with
specification and
regulations using ap-
propriate procedures
and equipment
Wiring and circuits Single phase AC prin- Tools and equip- Self-paced in- Direct observa-
are checked using ciples ment struction tion
specified testing pro- Pliers
cedures Cutters
Screw drivers
Soldering gun
Multi-tester
Unplanned events or Wiring techniques Group discussion Practical demon-
conditions are re- stration
sponded to in accor-
dance with estab-
lished procedures
Soldering techniques Personal protec-
tive equipment
Reading skills required
to interpret work in-
struction
Core Competencies :
Unit of Competency : TEST ELECTRONIC COMPONENTS
Modules Title: TESTING ELECTRONIC COMPONENTS
Module Descriptor: This module covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in determining the
criteria for testing electronics components, planning an approach
for component testing, testing the components and evaluating the
testing process.

LO1. Determine criteria for testing electronics components

LO2. Plan an approach for component testing
LO3. Test components
LO4. Evaluate the testing process
LO1. Determine criteria for testing electronics components
ria gies Methods
Work instructions Following the work Video or illustrated Lecture-demon- Written test
are obtained and instructions materials stration
clarified based on
job order or client
requirements
Responsible person Job orders and client Data sheets/Appli- Self-paced instruc- Practical
is consulted for ef- requirements cation notes tion demonstration
fective and proper
work coordination
Data sheets/Appli- Effective work coor- Electronic compo- Group discussion Observation
cation notes are ob- dination nents and oral ques-
tained and inter- tioning
preted based on
manufacturer’s
specifications
Testing criteria are Interpreting data Testing instruments
defined to ensure that sheets/application and equipment
components meet
technical and quality
requirements
Document and com- Types and definition Report forms
municate testing cri- of testing criteria
teria to relevant per-
sonnel
Reading skills
LO2. Plan an approach for component testing

ria gies Methods
Various testing Types of electronic Video or illustrated Lecture-demon- Written test
methods are Identi- components materials stration
fied based on types
of electronic com-
ponents
Characteristics and Different types of Data sheets/Appli- Self-paced in- Practical

appropriateness of testing methods cation notes struction demonstration
testing methods to
be used during de-
velopment and on
completion is deter-
mined
Testing methods Develop a plan for Electronic compo- Group discussion Observation and
are considered/se- testing nents oral questioning
lected in relation to
appropriate testing
strategy
Plan for testing Preparation of test Testing instruments

components is de- and measuring instru- and equipment
veloped at specified ments
points during devel-
opment and on
completion
Required test & Established proce- Report forms
measuring instru- dures on testing com-
ments and tools are ponents
prepared and
checked in accor-
dance with estab-
lished procedures
Records system is Recording and docu-
established to documentation of testing
ment testing results, results
including problems
and faults
LO3 Test components

teria Methods
Testing methods Operation of testing Working area/ Lecture-demon- Written test
are applied to en- instruments and bench stration
sure that products equipment
meet creative, pro-
duction and tech-
nical requirements
Appropriate PPE Applying testing Electronic compo- Self-paced in- Practical

are used and OHS methods nents struction demonstration
procedures are fol-
lowed according to
workplace stan-
dards
Problems and Personal protective Testing instru- Group discussion Observation and oral
faults detected by equipment (PPE) ments and equip- questioning
testing are ment
recorded and re-
medial steps taken
in records system
is documented
Problems and Occupational health Data sheets/Appli-
faults detected and safety (OHS) cation notes
during testing are procedures
resolved in accor-
dance with agreed
project or industry
practice
Evaluate final prod- Testing Testing results

ucts against the pre- Performing off-board
viously determined Testing
criteria Resistor
Capacitor
Inductor
Diodes and transis-
tors
Transistors
Performing off-board
Testing
Resistor
Capacitor
Inductor
Diodes and transis-
tors
Transistors
Integrated circuits
(e.g.
regulator, timer,
gates,
op-amps ICs, etc. )
Testing process is Safety Report forms
documented and Work Safety require-
summarized evalua- ments and economy of
tion report is sub- materials with durabil-
mitted to relevant ity
personnel Knowledge in 5S ap-
plication and observa-
tion of required time
frame
Knowledge of proper
handling and disposal
of chemicals
Materials, tools and Video or illustrated

equipment uses and materials
specifications
Identification of hand
and power tools
Proper care and use of
tools
Work efficiently &
systematically
Use and maintenance
of tools and equip-
ment
Skills in testing elec-
tronic components
Work safety practices
and time management
LO4. Evaluate the testing process

ria Methods
Testing methods Identifying the suc- Tools and equip- Lecture-demon- Written test
that were successful cessful testing meth- ment (see range of stration
and those that led to ods variables)
difficulties are
identified based on
industry standards
Testing process and Testing process and Working area/ Film viewing Practical
records system are recording systems bench demonstration
evaluated based on
standard procedures
Test results/find- Evaluation of the Electronic compo- Self-paced in- Observation and oral
ings are docu- testing process nents struction questioning
mented for subse-
quent components
testing
Documentation of Testing instru- Group discussion Assessment of
the test results/find- ments and equip- output product
ings ment
Assessment rating
sheet
Reporting forms
Core Competencies :
Unit of Competency : INSTALL AND CONFIGURE COMPUTER SYSTEMS
Modules Title: INSTALLING AND CONFIGURING COMPUTER SYSTEMS
Module Descriptor: This module covers the outcomes required in installing and
configuring desktop and workstation computers systems. It consists of
competencies to assemble computer hardware, install operating system
and drivers for peripherals/devices, and install application software as
well as to conduct testing and documentation.

LO1. Assemble computer hardware

LO2. Install operating system and drivers for peripherals/ devices
LO3. Install the computer application software
LO4. Conduct testing and documentation
LO1. Assemble computer hardware

ria Methods
Unit assembly is Types of computers Tools and test Lecture Written exam
planned and pre- instruments
pared to ensure Screwdriver set
OH&S policies and Philips and flat
procedures are fol- T-series
lowed in accor- Headlamp
dance with systems Anti-static wrist
requirements strap
Long nose pliers
Multi-tester
Table mat
Materials necessary to Parts of computers Desktop PC parts and Discussion Practical
complete the work are Description and pur- peripherals exam/
identified and obtained pose of hardware Processor, mother demonstration
in accordance with es- Input devices board and
tablished procedures Processing devices memory
and checked against Output devices Video card
systems requirements Description and pur- Network interface
pose of firmware card
Operation and function Hard disk and optical
of Basic Input-Output drive
System (BIOS) Enclosure with power
supply
Keyboard, mouse and
speaker
Monitor
Test speaker (inter-
nal)
Tools, equipment Safety handling of Access to power Demonstration Observation in
and testing devices computer parts source workplace
needed to carry out Electro-static de-
the installation vices (ESD)
work are obtained Effects of contami-
in accordance with nants in computer
established proce- parts
dures and checked Bending of boards
for correct opera-
tion and safety
Computer hardware Systems design Film viewing
is assembled in ac- Power supply require-
cordance with estab- ments
lished procedures and System specifications
systems requirements CPU core design and
specifications
Memory specifications
Peripheral ports speci-
fications
Enclosures and form
factors
Monitors, mouse and
keyboards
Basic-input-output- Computer assembly Hands on practice

system (BIOS) con- procedures
figuration is per- Parts and peripheral
formed in accordancemounting
with hardware re- Motherboard settings
quirements. and configurations
Controls and periph-
eral ports orientation
Air flow and ventila-
tion
5S and 3Rs are fol- Desktop PC
lowed according to interface/hook up pro-
environmental poli- cedures
cies
Power ON self-test
and BIOS configura-
tion procedures
5S and 3Rs environ-
mental policies
LO2. Install operating system and drivers for peripherals/ devices
Methods
Portable bootable de- Preparation of install- Portable devices Lecture Written exam
vices are created in ac- ers Flash drive
cordance with soft- Slip-streaming External optical
ware manufacturer in- Preparing bootable drive
struction portable and optical
devices
Customized installers Disk management Computer Discussion Practical exam/
are prepared in accor- Disk formatting 32-bit Desktop demonstration
dance with software Disk partitioning computer
utilization guide and 64-bit desktop
end user agreement computer
Laptop
Installation of portable Computer operating Computer Demonstration Observation in

applications are car- systems peripherals/ workplace
ried out in accordance Windows devices
with software user MAC OS X Printer
guide and software li- Linux Scanner
cense Network interface
card (NIC)
Peripherals/devices OS installation pro- Installer Viewing multi-
drivers are installed cedures Desktop OS media
and configured in ac- Desktop OS Network OS
cordance with manu- Single boot 64-bit desktop OS
facturer’s instructions Dual boot Device drivers
and/or OS installation Network OS
procedures Single boo
Dual boot
64-bit OS
OS and drivers Installation of Hands on practice

updates/patches are ac- devices/drivers
cessed and installed in
accordance with manu-
facturer’s recommenda-
tions and requirements
On-going checks of the Update procedures
quality of the work are OS
undertaken in accor- Device drivers
dance with established
procedures
LO3 Install the computer application software

ria Methods
Application soft- Installation of applica- Portable devices Lecture Written exam
ware are installed tions Flash drive
based on software Productivity tools External optical
installation guides, Games drive
end-user require- Utilities
ments and software Anti-virus
license agreement Diagnostic/repair
Virtualization soft-
ware
Variation to appli- Application software Computer Discussion Practical exam/
cation software in- license agreements 32-bit Desktop demonstration
stallation is carried computer
out in accordance 64-bit desktop
to customer/client computer
requirements Laptop
Software updates Software update pro- Computer Demonstration Observation in

are accessed and cedures peripherals/devices workplace
installed in accor- Applications Printer
dance with manu- Utilities Scanner
facturer’s recom- Network interface
mendations and re- card (NIC)
quirements
Appropriate installers Appropriate install- Viewing multime-
for software applica- ers for software ap- dia
tions/programs plications/programs
Hands on practice
LO4. Conduct testing and documentation
Assessment Crite- Contents Conditions Methodolo- Assessmen
ria gies Methods
Devices / systems Purpose and impor- Portable devices Lecture Written exam
and/or installation tance of stress test Flash drive
is tested to deter- External optical
mine whether it drive
conforms to re-
quirements
Stress test is con- Stress test procedures Stress test software Discussion Practical exam/
ducted to ensure re- CPU demonstration
liability of equip- Memory
ment in accordance Hard disk
with manufacturer’s Video card
instructions and
system require-
ments
Documentation in Documentation Desktop computer Demonstration Observation in
relation to the test procedures or laptop workplace
is forwarded to ap-
propriate personnel
and/or authority in
accordance with re-
quirements
Computer peripher- Viewing multime- Demonstration
als/ dia
devices
Hands on practice

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TESDA-OP CO-01-F011

Course Title: Computer Systems Servicing NC II

TRAINEE ENTRY REQUIREMENTS:

2. Set-up computer net- 2.1. Setting-up com- 2.1.1. Install network

3. Set-up Computer 3.1. Setting-up Com- 3.1.1. Set-up user ac-

Elective Competencies ( if any)

Unit of Competency Module Title Learning Nominal Du-

Course Delivery: Competency-based training

Qty. Screwdriver Qty. Equipment Qty. Materials

10 Solder sucker 1 unit Internet subscrip- 1 lot Fastener

* Optional. Only when required by the hiring institution.

LO1. Obtain and convey workplace information

Details of Learning Outcomes:

LO1 . Obtain and convey workplace information

Assessment Contents Conditions Methodologies Assessment

L.O.2 Perform duties following workplace instructions

LO. 3 COMPLETE RELEVANT WORK RELATED DOCUMENTS

Assessment Contents Conditions Methodologies Assessment

Summary of Learning Outcomes:

LO1. Describe team role and scope

Details of Learning Outcomes:

LO1 . Describe team role and scope

Assessment Contents Conditions Methodologies Assessment

Assessment Cri- Contents Conditions Methodologies Assessment

LO3 . WORK AS A TEAM

Assessment Cri- Contents Conditions Methodologies Assessment

Details of Learning Outcomes:

LO1. Identify routine problems

Details of Learning Outcomes:

LO1. Identify routine problems

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

LO3. RECOMMEND SOLUTIONS TO PROBLEMS

Assessment Contents Conditions Methodologies Assessment

Nominal Duration: 4 hours

Summary of Learning Outcomes:

Upon completion of this module, the students/trainees will be able to:

LO1. Manage one’s emotion

Details of Learning Outcomes:

LO1. MANAGE ONES’ EMOTION

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

Nominal Duration: 4 hours

Summary of Learning Outcomes:

Upon completion of this module, the students/trainees will be able to:

LO1. Identify opportunities to do things better

Details of Learning Outcomes:

LO1. Identify opportunities to do things better

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment

Summary of Learning Outcomes:

Upon completion of this module, the students/trainees will be able to:

LO1. Gather data/information

Details of Learning Outcomes:

LO1. Gather data/information

Assessment Contents Conditions Methodologies Assessment