UX Job Interview Questions & Answers Samaneh DehghanpourTell us about yourself. What makes you the right person for this position? They have already viewed your portfolio & resume. Instead of repeating them, talk about specific skills you've gained in the past that makes you right for this position. Say something like this: “During my time at XYZ, | gained ABC skills. | understand that your team is currently working on XXX project, and | think my skills can be beneficial to this project.” Samaneh DehghanpourWhat is UX design? Do you understand the value of the role? They don’t want a text-book definition of UX. Say something like this: “UX design is all about championing the user. Jeff Bezos’ decision to allocate 100 times more budget to customer experience than advertising in the initial days of Amazon is a perfect example of how UX can make a difference for both users and the business.” Samaneh DehghanpourWhat is your favorite examples of good UX? Do you understand the elements of a good UX? Think ahead about a product you like. You should give your opinion as a UX professional. Say something like this: “| like the website ABC because the information architecture of the website makes it so easy to navigate. They even did a update to make XYZ process requires less clicks. | think the design of product page is unique because of XYZ.” Samaneh DehghanpourWhat kind of research methods do you use? How do you validate your design decisions? Talk about the benefits and limitations of each method. Say something like this: “| decided to use ABC method in my last project. At first | thought it might be better to use LMN method, but given the limitations of that method such as Blah Blah Blah, | finally decided to use ABC method. It was a better choice because of Blah Blah Blah.” Samaneh DehghanpourHow do you respond to negative feedback? Are you a team player? Collaboration is a big part of a UX team. Say something like this: “| value clear and respectful communication. In my last role, we were a team of 5 people, and I've learned a lot from my team. There was a disagreement between me and ABC. | suggested a one-on-one meeting to solve the problem. We even came up with a better solution...” Samaneh DehghanpourHow would you improve our product? Have you done your research? You should give 2 examples; one about a great feature and why it is good; the other about a feature that can be improved and your simple action plan to improve it: “| noticed a great feature on your website that is valuable to your target users because... . Another great feature is ABC, although given the demographics of your users | think it can be improved in this way... .” Samaneh DehghanpourWalk me through your workflow. What's your thought process when solving problems? Pick a previous successful project and talk about research, design, validation, constraints, and challenges: “| did the project by following ABC. The biggest challenge that | faced was XYZ, and | solve it by doing .... The results of the project were... . The most important thing that resulted in a better user experience was ... . | validated my design by doing... . Samaneh DehghanpourWhere do you see yourself in 5 years? What skills are you planning to work on that makes you a better fit ? This is where you should show your passion for continuous learning on the job: “| think XYZ skill is really important for this role. Although I've worked on this skill by doing..., there’s always room for improvement. | plan on taking.... course to perform better at this role. | think | can learn alot from your team because they're skilled at Samaneh DehghanpourWhy are you passionate about this position? How can you bring value to our company? You should talk about how your skills match the job description: “| understand that you’re currently looking for someone with XYZ skills. At my last role, | gained a lot of experience in this area by doing ABC. | think the biggest goal of company is achieving XYZ this year. My past experience matches .... and that’s why I'm passionate about this role.” Samaneh DehghanpourDo you have any questions? Are you engaged and curious? Prepare 2-3 questions ahead of time about the role, work culture, etc: “How will you measure the success of the person in this position?” “What are some of the challenges you expect the person in this position to face?” “Can you describe a typical day or week in the job?” “How long did the previous person in the role hold the position?” Samaneh DehghanpourThank you for reading! Samaneh Dehghanpour