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CUSTOMER COMPLAINT FORM

Dear valued customer,


Please, if you are not satisfied from food and beverage of our hotel, do not
hesitate to express your view.

Name of Customer: Date of Complaint:

Nature of Complaint:

Staff Behaviour Quality of Food


Hygiene Others
Facilities provided

Please give details of Complaint (brief description):

To be filed in by the hotel person/ department responsible for corrective action.


Immediate Action Taken:

Name & Signature – Incharge of Dept.


Date:

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