The document evaluates a web-based bus reservation system developed by an IT expert on several criteria including usefulness, satisfaction, and ease of use. It contains ratings from 1 to 5 on a series of questions about the system's features and functions for managing reservations, viewing transactions, forecasting profitability, and more. The respondent provides feedback on how integrated, secure, responsive, and easy to use the system is.
The document evaluates a web-based bus reservation system developed by an IT expert on several criteria including usefulness, satisfaction, and ease of use. It contains ratings from 1 to 5 on a series of questions about the system's features and functions for managing reservations, viewing transactions, forecasting profitability, and more. The respondent provides feedback on how integrated, secure, responsive, and easy to use the system is.
The document evaluates a web-based bus reservation system developed by an IT expert on several criteria including usefulness, satisfaction, and ease of use. It contains ratings from 1 to 5 on a series of questions about the system's features and functions for managing reservations, viewing transactions, forecasting profitability, and more. The respondent provides feedback on how integrated, secure, responsive, and easy to use the system is.
Name of Respondent ____________________________________________________________
Category Passenger Bus Operator’s IT Expert Age _________ Sex ___________
1.0 USEFULNESS RATING RATING GUIDE
1.1 The developed web system can be used for managing
reservations.
1.2 The developed web system is useful for viewing previous
transactions. 5 Highly Usable
1.3 The forecasting feature of the system is useful in 4 Very Usable
increasing the profitability of the bus company. 3 Usable 1.4 The developed web system is useful for managing and viewing bus trips. 2 Slightly Usable 1.5 The developed system can operate on any available 1 Not Usable web platform.
2.0 SATISFACTION RATING RATING GUIDE
2.1 The features of the developed application are well
integrated according to its purpose. 5 Highly Satisfy 2.2 The information that the system gathers is safe from data corruption. 4 Very Satisfy
2.3 The information held by the system is privately secured. 3 Satisfy
2.4 The system is capable of providing a response according 2 Slightly Satisfy
to its function. 1 Not Satisfy 2.5 The information held by the system reflects the actual process of reserving travel.
3.0 EASE OF USE RATING RATING GUIDE
3.1 The developed system is easy to use since it provides a
user-friendly interface.
3.2 The features of the developed system are very
accessible using either a mobile phone or a desktop 5 Highly Useful computer with the help of the internet. 4 Very Useful 3.3 The developed system saves time for travel reservations.
3.4 The stored information can be accessed and retrieved. 3 Useful
3.5 The reservation process of the system is easy to use. 2 Slightly Useful