Service Manual: Services

Service Manual
Radiology Solutions Services
Document ID: 42866196
CR 10-X Type 5151 / 100
CR Reader Type 5151 / 110
CR 12-X Type 5151 / 200
CR Advanced Reader Type 5151 / 210
CR 15-X Type 5151 / 300
CR Multiformat Reader Type 5151 / 310
DOCUMENT CONTROL NOTE:

The controlled version of this document is available from the Agfa Medimg Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 10 Service_Manual_standard_e_template_v07, ID 41533662 Page 1 of 218

11-2021 Copyright © 2021 Agfa NV Agfa Company Confidential
Document ID: 42866196 Service Manual
► Manufacturer
Agfa NV
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2021 Agfa NV
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa NV or the respective
owners and are used in an editorial fashion with no intention of infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment. Refer to Document ID 11849633.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa NV or one of its affiliates
or who are otherwise authorized by Agfa NV or one of its affiliates to provide such
services.

Edition 1, Revision 10 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 2 of 218
11-2021 Type 5151/100/110/200/210/300/310 Agfa Company Confidential
LIST OF CONTENTS
0 ABOUT THIS MANUAL ..........................................................................................................10

0.1 Purpose of this document ....................................................................................................... 10
0.2 Changes compared to previous revision ................................................................................ 10
0.3 Referenced documents ........................................................................................................... 10
1 PRODUCT DESCRIPTION ....................................................................................................11

1.1 Intended use ........................................................................................................................... 11
1.2 Components of the system ..................................................................................................... 11
1.3 Digitizer subtypes overview .................................................................................................... 13
1.3.1 CR 10-X - Type 5151/100/110 ................................................................................................ 13
1.3.2 CR 12-X - Type 5151/200/210 ................................................................................................ 15
1.3.3 CR 15-X – Type 5151/300/310 ............................................................................................... 16
1.4 Applications ............................................................................................................................. 18
1.5 Main functions of the NX Workstation ..................................................................................... 18
1.6 Main components of the Digitizer............................................................................................ 20
1.7 Main components of the Cassette with Image Plate (PIP or NIP) .......................................... 21
1.8 How to distinguish PIP and NIP Cassette Sets ...................................................................... 22
1.9 Workflow of the Digitizer System ............................................................................................ 23
1.10 User interface and electrical connections ............................................................................... 24
1.10.1 Digitizer Remote Display messages ....................................................................................... 25
1.10.2 Status indicator light signals ................................................................................................... 26
1.11 Reference diagram ................................................................................................................. 29
1.12 Hardware architecture ............................................................................................................. 30
1.13 Image plate run ....................................................................................................................... 33
1.13.1 Image Plate run details ........................................................................................................... 34
1.14 Digitizer boot-up ...................................................................................................................... 41
2 SAFETY DIRECTIONS...........................................................................................................43
2.1 General Safety Notes for all Service Activities ....................................................................... 43
2.2 Safety Notes for Installation Planning ..................................................................................... 44

2.3 Safety Notes for Installation .................................................................................................... 45
2.4 Safety Notes for mobile Application ........................................................................................ 45
2.5 Safety Notes for corrective or preventive Maintenance Work ................................................ 46
2.5.1 Safety Notes when working at the Erasure Unit ..................................................................... 46
2.5.2 Safety Notes when working at PMT with Light Collector ........................................................ 46
2.5.3 Safety Notes when working at the Slow Scan Drum .............................................................. 47
2.5.4 Safety Notes when working at the Drawer Unit ...................................................................... 48
2.6 Labels...................................................................................................................................... 48
3 PRE-INSTALLATION..............................................................................................................49
3.1 Scope of delivery .................................................................................................................... 49
3.2 Items to be organized locally before installation ..................................................................... 50
3.3 Technical data ......................................................................................................................... 50
3.4 Installation site requirements .................................................................................................. 50
3.5 Electrical Connections ............................................................................................................ 52
3.6 Network Connection in the installation room .......................................................................... 54
3.7 System integration .................................................................................................................. 55
3.8 Installation Planning Checklist ................................................................................................ 56
3.9 Installation Readiness Checklist ............................................................................................. 57
4 INSTALLATION AND CONFIGURATION ..............................................................................58

4.1 Introduction ............................................................................................................................. 58
4.2 Installation Preparation ........................................................................................................... 59
4.2.1 Checking Installation Site Prerequisites ................................................................................. 59
4.2.2 Unpacking the Digitizer ........................................................................................................... 59
4.2.3 Unpacking the NX Workstation and Monitor ........................................................................... 60
4.2.4 Checking the shipment completeness .................................................................................... 60
4.3 Performing the installation steps as described in Quick Installation Guide ............................ 60
4.4 Finalizing the Installation......................................................................................................... 64
4.4.1 Adding Windows and NX Users .............................................................................................. 65
4.4.2 If required: Configuring Digitizer and NX for the local network ............................................... 69
4.4.3 Setup of Connectivity to additional system components ........................................................ 71

4.4.4 Customizing system components according to customer preferences .................................. 71
4.4.5 Finalizing the workstation installation ..................................................................................... 72
4.4.6 Checking software version ...................................................................................................... 72
4.4.7 Configuring the Maintenance Indicator ................................................................................... 72
4.5 Performing further activities depending on local regulations .................................................. 73
4.6 Customer Training .................................................................................................................. 73
4.6.1 Training for operating the Digitizer .......................................................................................... 74
4.6.2 Training for usage of Plates and Cassettes ............................................................................ 75
4.7 Appendix: Installation of the Digitizer without using the CR 10-X / CR 12-X / CR 15-X
Configuration Wizard .............................................................................................................. 76
4.7.1 Installation Preparation ........................................................................................................... 77
4.7.2 Connecting the cables ............................................................................................................ 77
4.7.3 Performing setup of the NX Workstation ................................................................................ 78
4.7.4 Verifying the installation .......................................................................................................... 97
4.7.5 Performing the Installation Wizard of the Digitizer ................................................................100
4.7.6 Performing a backup .............................................................................................................101
4.7.7 Finalizing the installation .......................................................................................................101
4.8 Installation Checklist .............................................................................................................102
5 CALIBRATION ......................................................................................................................103
5.1 Shading calibration ...............................................................................................................103
5.1.1 Checking and erasing the Image Plate .................................................................................104
5.1.2 Exposing the Cassette ..........................................................................................................104
5.1.3 Scanning the Image Plate .....................................................................................................105
5.1.4 Verifying a successful Shading Calibration...........................................................................108
6 ACCEPTANCE TEST ...........................................................................................................108

7 TROUBLESHOOTING..........................................................................................................109
7.1 Faults with Error Codes ........................................................................................................110
7.2 No Error Code - Status LED is off or slow red blinking .........................................................111
7.3 No Error Code - Status LED fast red blinking .......................................................................113
7.4 No Error Code - Status LED triple red blinking .....................................................................115
7.5 Image Faults parallel to Image Plate run ..............................................................................119

7.5.1 Calibration Lines ...................................................................................................................119
7.5.2 Dust Stripes...........................................................................................................................120
7.6 Image Faults vertical to Image Plate run ..............................................................................121
7.6.1 Banding .................................................................................................................................121
7.7 Troubleshooting shading calibration issues ..........................................................................121
7.8 Appendix: Using the Limit Pattern to judge image artifacts ..................................................122
7.8.1 Preparation............................................................................................................................122
7.8.2 Comparing the Flatfield with the Limit Pattern ......................................................................122
8 REPAIR ................................................................................................................................123
8.1 Required tools .......................................................................................................................123
8.2 Service user interface ...........................................................................................................124
8.2.1 Accessing the Service user interface ....................................................................................124
8.2.2 Overview of the Digitizer Service user interface menus: ......................................................126
8.2.3 Digitizer Service user interface menu details........................................................................127
8.2.4 Remote access to the Service functions ...............................................................................150
8.3 Replacements .......................................................................................................................152
9 MAINTENANCE....................................................................................................................153
9.1 Diagnostics............................................................................................................................156
9.1.1 Questioning of the customer .................................................................................................156
9.1.2 Analyzing the Info Counter....................................................................................................156
9.1.3 Analyzing the Maintenance Indicator ....................................................................................156
9.1.4 Documenting the technical image quality of the system .......................................................157
9.2 Visual checks and cleaning...................................................................................................157
9.2.1 Checking the condition of the image plates ..........................................................................157
9.2.2 Checking of power and network cable ..................................................................................158
9.2.3 Checking the condition of the Cassette Unit / Cassette Unit Multiformat .............................158
9.2.4 Checking the screws of tooth rails ........................................................................................159
9.2.5 Checking the condition of the Digitizer covers ......................................................................159
9.2.6 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition ..............160
9.2.7 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module
and checking condition .........................................................................................................162

9.2.8 Cleaning the inner side of the Digitizer .................................................................................164
9.2.9 Checking the Erasure Unit ....................................................................................................165
9.2.10 Cleaning the Scan Drive .......................................................................................................166
9.2.11 Using the cleaning brush to clean the Light Collector and mirror .........................................168
9.3 Lubricating the Cassette Unit / Cassette Unit Multiformat ....................................................169
9.4 Exchanging wear parts .........................................................................................................171
9.5 Reassembling the Digitizer ...................................................................................................173
9.6 Checking image quality .........................................................................................................173
9.7 Completing the maintenance ................................................................................................174
9.7.1 Confirming the preventive maintenance ...............................................................................174
9.7.2 Informing the customer .........................................................................................................174
9.8 Maintenance Checklist ..........................................................................................................175
10 RELEASE INFORMATION ...................................................................................................177

10.1 Software Release ARC_1103 ...............................................................................................177
10.1.1 Features of Software ARC_1103 ..........................................................................................177
10.2.1 New features and solved issues of Software ARC_1201 .....................................................178
10.3.1 Solved software issues in Software ARC_1202 ...................................................................179
10.4.2 New features of Software ARC_1302 ...................................................................................181
10.6.2 New features of Software ARC_1404 ...................................................................................184
10.7.1 Solved software issues and improvements in Software ARC_2012.....................................187
10.7.2 Solved software issues with software ARC_2012 ................................................................187

10.8.1 New features of software ARC_2102 ...................................................................................190
10.9.1 New features of software ARC_2206 ...................................................................................192
10.11.1 New functionalities in ARC_2301..........................................................................................196
10.11.2 Changes of service functionality ...........................................................................................196
10.11.3 Solved Problem Record: PRB0048885 ................................................................................196
10.11.4 Other solved software issues in ARC_2301 compared to ARC_2207 .................................197
10.13.1 Solved software issues in ARC_2402 compared to ARC_2401 ...........................................202
10.14.1 Solved Problem Record in ARC 2503: PRB2000055 ...........................................................204
10.15.1 Solved Problem Records in ARC 2504 .................................................................................208
11 UPGRADE PROCEDURE ....................................................................................................209

12 SPARE PARTS.....................................................................................................................209
13 WIRING DIAGRAM...............................................................................................................211
13.1 Switches, LEDs and connectors on the PMI Board ..............................................................215

13.1.1 Switches on the PMI Board...................................................................................................215
13.1.2 LEDs on the PMI Board ........................................................................................................216
13.2 Power Board / Power II Board ..............................................................................................217
14 EXPLANATION OF NOTES .................................................................................................218

15 CONVENTIONS ...................................................................................................................218

0 About this manual
0.1 Purpose of this document
This document contains all information that service engineers need for installation
as well as for corrective and preventive maintenance of the CR 10-X / CR Reader /
CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader.
It does not contain:
 Specific service information for other target readers, e.g. Clinical Application
Specialists or Service Managers
 Service Bulletins
0.2 Changes compared to previous revision
Revision 10:
Updated ABC Codes and overview of Serial numbers in chapter 1.3, Digitizer subtypes
overview.
0.3 Referenced documents
# Document Reference
1 List of Service Documents Document ID 42863712
2 Generic Safety Directions Document ID 11849633
3 User Manuals Refer to the Agfa Medimg Library
4 Additional documents are referenced in the corresponding chapters.

1 Product description
1.1 Intended use
The intended use statement of the components “Digitizer”, “Workstation” and “Image
Plate” is listed in the respective User Manual.
1.2 Components of the system
The Digitizer is part of the CR system, NX Workstation

Digitizer
consisting of:
 Digitizer Cassette
 Cassette(s) with Image Plate,
with formats*
o 35 x 43 cm
o 35 x 35 cm
o 24 x 30 cm 515100ab.cdr
o 18 x 24 cm
o 15 x 30 cm Figure 1
 NX Workstation as of software
version 2.0.8700 / 3.0.8700
(subtypes 100 and 110) or 2.0.8800 /
3.0.8800 (subtypes 200, 210, 300,
310).
* Subtypes 100, 110, 200 and 210 format 35 x 43 cm and 24 x 30 cm only. For details see chapter 1.3.
 One Processing Station and one

Digitizer always belong together.
OK
NOT OK
NOT OK
515100af.cdr
Figure 2

NOTE:
The Digitizer can also be connected to other workstations.
Prerequisite: The workstation needs to support the Agfa proprietary DICOM protocol for
image acquisition. Example for such a workstation: Agfa SE 2.0 Standalone.
The system can be installed standalone

or integrated in the network: Standalone Installation
(Direct network connection)
Standalone Installation: NX Workstation
The Digitizer can be connected directly to
the NX workstation. In this case no other Digitizer Network Cable
network access to the NX workstation is
possible.
The Digitizer network settings are pre-
configured for this setup. Integrated Installation
(Part of local network)
Integrated Installation:
After network setup of Digitizer and NX NX Workstation
workstation the system can be integrated
into the local network. Digitizer
Hospital Network
515100ad.cdr
Figure 3

1.3 Digitizer subtypes overview
1.3.1 CR 10-X - Type 5151/100/110
CR 10-X CR 10-X / EPS **** CR Reader

Subtype * 100 110
Production site Germany China Germany China Germany China
End of End of End of
production production production
ABC Code 5R3EQ 5Y9AW XCJ8C 5255W 5W784 MA6Q5

Serial numbers 1.001 to 3.803 4.701 to 4.780 1.001 to 3.803 73.001 to 79.999 20.001 to 20.984 21.000 to 29.999
5.000 to 12.325 73.001 to 79.999 5.000 to 12.325
Print on right cover
Cassette Size 35 x 43 cm,

With special Cassette Adapter also 24 x 30 cm.
Cassette Adapter needs IP Detection Double Light Sensor. For serial numbers see below **.
This sensor is installed ex-factory in all CR 10-X / EPS Digitizers.
Image Plate type Powder Image Plate (PIP)
Cycle time @ scan 106 seconds @ 100 µm
resolution
User can change scan
resolution at NX before No
scan
Minimum software ARC_1103 *** ARC_2207 ARC_1404**
version
Compatibility with NX ≥ NX 8700 ≥ NX 8700 ≥ NX 8800
Digitizer Model file name
CR10-X -Vxyz
on NX
Digitizer configuration
wizard (part of delivery ActivateNX4CR10.NX9000.v1.exe
on USB flash drive)
Different spare parts n.a. Top Cover (EPS) Right cover
compared to CR 10-X (for USB license drive instead of Top Cover
details see spare parts list) USB flash drive
User documents
available under item
CR 10-X
name on the Agfa
Medimg Library

CR 10-X CR 10-X / EPS **** CR Reader

Service documents and
software available under
CR 10-X
item name on the Agfa
Medimg Library
* The subtype is displayed on the type label.

** IP Detection Double Light Sensor is introduced in subtypes 100 (SN ≥ 5.000), 110 (SN ≥ 20.500).
*** ≥ ARC_2102 recommended
**** Easy Payment Scheme

1.3.2 CR 12-X - Type 5151/200/210
CR 12-X CR Advanced Reader

Subtype * 200 210
Production site Germany China Germany China
End of production End of production
ABC Code 5W8AB 5Y9BY 5W8DH MA6R7

Serial numbers 30.001 to 32.020 80.001 to 89.999 40.001 to 40.636 41.000 to 44.999
Cassette Size 35 x 43 cm,

With special Cassette Adapter also 24 x 30 cm,
Cassette Adapter needs IP Detection Double Light Sensor. For serial numbers see
below **
Cycle time @ scan resolution 90 seconds @ 100 µm
72 seconds @ 150 µm
User can change scan resolution Yes
at NX before scan
Minimum software version ARC_1404 ***
Compatibility with NX ≥ NX 8800
Digitizer Model file name on NX CR12-X –Vxyz
Digitizer configuration wizard ActivateNX4CR12.NX9000.v1.exe
(part of delivery on USB flash
drive)
Different spare parts compared Power II Board **** Power II Board ****
to CR 10-X (for details see spare Right Cover (CR 12) Right Cover
parts list)
User documents available under CR 10-X
item name on the Agfa Medimg
Library
Service documents and software CR 10-X
available under item name on the
Agfa Medimg Library

** IP Detection Double Light Sensor is introduced in subtypes 200 (SN ≥ 30.500) and 210 (SN ≥ 40.500).
*** ≥ ARC_2102 recommended
**** Power II board provides required higher power for the erasure unit

1.3.3 CR 15-X – Type 5151/300/310
CR 15-X CR 15-X / EPS **** CR Multiformat Reader

Subtype* 300 310
Production site Germany China Germany China Germany China
End of End of End of
production production production
ABC Code 5YEBG 5Y9C1 XCJ9E XCKAJ 5YECJ MA6SA

Serial numbers 50.001 to 90.001 to 50.001 to 90.001 to 45.000 to 47.000 to
57.762 99.999 57.762 99.999 46.138 49.999
Cassette Size 35 x 43 cm, 35 x 35 cm, 24 x 30 cm,

18 x 24 cm, 15 x 30 cm
Needle Image Plate (NIP) **
Cycle time @ scan resolution 90 seconds @ 100 µm
User can change scan resolution Yes
at NX before scan
Minimum software version ARC_2102 for PIP ARC_2401 ARC_2102 for PIP
ARC_2204 for NIP ARC_2204 for NIP
Compatibility with NX ≥ NX 8800 ≥ NX 8800 ≥ NX 8800
Digitizer Model file name on NX CR15-X –Vxyz
Digitizer configuration wizard
(part of delivery on USB flash ActivateNX4CR15.NX9000.v1.exe
drive)
Different spare parts compared  Power II Board *** As CR 15-X As CR 15-X
to CR 10-X (for details see spare  Right Cover CR 15 + Top Cover (EPS); + Right Cover
parts list)  Cassette Unit USB license drive instead
Multiformat of USB flash drive
 IP-Drawer Module
Multiformat
 IP Drawer Light Sensor
Multiformat
 IP Detection Double
Light Sensor
 Y-Cable Power Board to
Drawer Multiformat
/ Cass. LS

CR 15-X CR 15-X / EPS **** CR Multiformat Reader

 Cassette (set) CR MD
1.0 General /
Image Plate MD 1.0 (35
x 35, 24x30, 18x24,
15x30)
User documents available under

item name on the Agfa Medimg CR 10-X
Library
Service documents and software
available under item name on the CR 10-X
Agfa Medimg Library

** Needle Image Plate: available in subtypes 300 (SN > 51.500 – production site Germany, SN > 90.500 –
production site China) and 310 (SN > 46.000 – production site Germany), or in prior devices with installed
„Upgrade Kit for NIP“
*** Power II board provides required higher power for the erasure unit
**** Easy Payment Scheme

1.4 Applications
The Digitizer system is intended for radiology environments. Examples: Small

community hospitals, private practices, veterinary practices, orthopedic practices.
It supports all general radiography applications, including Full Leg / Full Spine.
Not supported Applications:
All applications requiring 50 μm resolution, e.g. Mammography.
1.5 Main functions of the NX Workstation
The NX Workstation is a CR workstation. It is used for:

 Acquiring images from the Digitizer.
 Acquiring patient and examination data either by manual input or from a worklist
provided by a RIS (Radiologic Information System).
 Combining patient and examination data with the acquired image.
 Performing automatic Musica (Multiscale Image Contrast Amplification) Image
Processing based on predefined, examination based parameters
 Modifying the image appearance of acquired images
 Performing quality control of the images of the X-Ray department
 Transferring images for diagnosis to a hardcopy printer or softcopy station and
to a PACS (Picture Archiving and Communication System) system for archiving
 Burning images on CD ROM
DICOM
“Manual” Data Transfer
PACS
Cassette Softcopy
NX Workstation
Digitizer
X-Ray Modality Hardcopy

CD ROM 515102bd.cdr
Figure 4

 NX Autocropping functionality available for the Digitizer
The NX Autocropping functionality is supported for use with CR 15-X Digitizers.

When Autocropping is activated, the region of interest is determined based on the
detected collimation area: The image is cropped accordingly. This is particularly
helpful when a large cassette size is used for small objects.
For details refer to the Application Note: Functional Changes in NX 2.0.8700 /

3.0.8700, Document ID 36259799 available from the Agfa Medimg Library.
NOTE:
For more information on NX functionalities refer to the NX workstation service manual.

1.6 Main components of the Digitizer
The Digitizer consists of following main components:
# Component Name Purpose

1 Cassette Unit Opens, closes and clamps the cassette.
(Multiformat)
2 IP-Drawer Module Transports the image plate from cassette to Slow Scan
(Multiformat) Drum and back.
3 Erasure Unit Erases the image plate while it is driven back.
4 Slow Scan Unit Drives the image plate continuously during scanning
and erasure.
5 Optic Module Creates the laser beam for scanning This beam
stimulates the image plate to emit blue light.
6 PMT with Light Collects the emitted blue light and converts it into an
Collector electrical signal.
7 Power Board Controls the actuators and sensors for the image plate
(IP) run and the Erasure Unit.
8 PMI Board Main board of the Digitizer.
9 USB Flash Memory Keeps the Digitizer configuration data and logfiles.
PMT with
Light Collector
Optic Module
Slow Scan Unit PMI Board

Erasure Unit USB Flash
Memory
Image Plate
Cassette
Cassette Unit (Multiformat) Power Board

IP-Drawer Module (Multiformat)
515102ca.cdr
Figure 5

1.7 Main components of the Cassette with Image Plate (PIP or NIP)
The complete cassette consists of:

 Cassette in size* 35 x 43 cm, 35 x 35 cm, 24 x 30 cm, 18 x 24 cm, 15 x 30 cm
 Image Plate "MD1.0" (MD = media definition; 1.0 = version; PIP - Powder Image Plate)
or
 Image Plate "HD5.0S" (HD = high definition; 5.0 = version; S = steel carrier
NIP – Needle Image Plate) **
Cassette Label Lock
B
A Cassette Shutter
Image Plate Carrier closed
(0,3 mm Sheet Metal)
C
Shutter opened
E
Cassette Tube Side (black)
D Cassette Key
Bar Code Label

(fluorescent) Upper Cover (black)
Image Plate Fleece
Shape prevents Image Plate (Phosphor Layer)
wrong insertion of IP
Image Plate Carrier
Lower Cover (gray) 517502ea.cdr
Figure 6
* for subtypes 100, 110, 200 and 210: 35 x 43 cm only.
** for subtypes 300, 310 as of SN: see chapter 1.3.
Cassette and image plate details:

# Description
A The image plate is glued to a 0.3 mm sheet metal carrier.
The cassette has a cassette label attached allowing the user to label the
cassette.
B The shutter is unlocked by pushing the cassette lock.
C The cassette lock is either opened manually via cassette key (part of cassette
delivery) or by the Cassette Unit when inserting the cassette.
D Backscatter protection is given by the IP carrier (sheet metal). This replaces the
lead layer used in other Agfa CR cassettes.
E Each image plate carrier has a fluorescent label attached. Functions of the
label:
Indicate begin of scan (BOS) and begin of line (BOL) for scanning. This is done
via the fluorescent surface. The barcode keeps image plate specific parameters
which influence scanning. On the barcode label the expiration date of the image
plate is written in human readable letters.

1.8 How to distinguish PIP and NIP Cassette Sets
Powder Image Plate (PIP):

The label side of a PIP cassette is light gray, the tube side is black.
Figure 7: Example of a PIP cassette set - MD 1.0 General
Needle Image Plate (NIP):

The label side of a NIP cassette is dark gray, the tube side is black.
Figure 8: Example of a NIP cassette set - HD5.0S General
For more design specifications and the correct handling of PIP/NIP image plates refer
to the respective Plates & Cassettes User Manual, document numbers 2322 and 2492,
available from the Agfa Medimg Library.

1.9 Workflow of the Digitizer System
The following figure shows the workflow of a Digitizer system:
1 Insert cassette in X-ray table 2 Insert exposed cassette in digitizer.

and take exposure.
3 Enter patient and examination data 4 Wait until the image is scanned.
and click on the ID button: Scanning starts
green or yellow*
flashing
during
scan
Approx. 2 min.
* as of SW ARC_2011: Yellow flashing
5 Release cassette. 6 Insert the cassette in the X-ray table

for the next examination.
constant
green
when
idle
515102az.cdr
Figure 9

1.10 User interface and electrical connections
Power Switch POWER
Digitizer rear side

Status Indicator
USB Interface
Erasure Button
Network Interface
24 V Power Input
External Power Supply
Digitizer Remote Display
Workstation
515111ax.cdr
Figure 10
The Digitizer Remote Display and the Status Indicator are explained in the following
sub-chapters.

1.10.1 Digitizer Remote Display messages
The Digitizer Remote Display, also called “Error Viewer”, is installed by the Service
Engineer during setup of the system.
The following table explains the messages that may be displayed:
Message Purpose Example Reference

Status message Inform the user Digitizer startup. 4198 None
about Digitizer
status.
Error message – Instruct user to Image processing software is None
resolvable by the solve an issue. not available. Restart the
user image processing software.
ARC4100
Error message – Instruct user to call Error occurred. Please contact List of error
resolvable by service. service to fix the problem. messages in
service only Make sure that cassette is current ARC
erased before next use ! software.
ARC2602 (25604)
Conformation Message to Start shading calibration. None
message prevent remote 23044.
execution of a
function. Function
only starts, if
confirm button is
pressed on the
local NX
workstation.

1.10.2 Status indicator light signals
1.10.2.1 Blinking Codes for Software ARC_2012 and higher
Status Digitizer Status Meaning

Indicator
Constant Ready for erasure cycle When entering the next image plate it will be erased.
blue
Blue Erasure cycle Image plate gets erased.
blinking
Constant Stand-by mode (READY) Ready for scanning or removal of the cassette.
green
Yellow Busy Scan cycle active.
blinking
Constant  Fatal Digitizer error Scanning not possible:
red  Service intervention required or
 Service mode active
(e.g. shading  Service function is called up by the field service engineer which
calibration) blocks scanning. These service functions are listed in chapter
8.2.4.
Slow red  Boot-up Scanning not possible:
blinking  User has to wait until boot-up is finished or
 Digitizer warning or
( 1 / sec.) error  User intervention required to continue.
Fast red No connection to Error Scanning not possible:
blinking Viewer on PC Error Viewer (Digitizer Remote Display) not up-to-date or not started
( 3 / sec.) up.
Triple No network connection Scanning not possible:
blinking to PC Ping sent from Digitizer to NX workstation with IP address
( 3 / sec. + configured in Digitizer failed.
1 sec. off)
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
 The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
 The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The color did not change.

1.10.2.2 Blinking Codes for Software ARC_1201 to ARC_1404
Status Digitizer Status Meaning

Indicator
Constant Ready for erasure cycle When entering the next image plate it will be erased.
blue
Blue Erasure cycle Image plate gets erased.
blinking
Constant Stand-by mode (READY) Ready for scanning or removal of the cassette.
green
Green Busy Scan cycle active.
blinking
Constant  Fatal Digitizer error Scanning not possible:
red  Service intervention required or
 Service mode active
(e.g. shading  Service function is called up by the field service engineer which
calibration) blocks scanning. These service functions are listed in chapter
8.2.4.
Slow red  Boot-up Scanning not possible:
blinking  User has to wait until boot-up is finished or
 Digitizer warning or
( 1 / sec.) error  User intervention required to continue.
Fast red No connection to Error Scanning not possible:
blinking Viewer (Digitizer Remote Error Viewer (Digitizer Remote Display) not up-to-date or not started
( 3 / sec.) Display) on PC up.
Triple No network connection Scanning not possible:
blinking to PC Ping sent from Digitizer to NX workstation with IP address
( 3 / sec. + configured in Digitizer failed.
1 sec. off)

1.10.2.3 Blinking Codes for Software ARC_1103
Status Indicator Digitizer Status Meaning

Constant Ready for erasure cycle When entering the next image
Blue plate it will be erased.
Flashing Erasure cycle Image plate gets erased.
Constant Stand-by mode (READY) Ready for scanning.
Green
Flashing Busy Scan cycle active.
Constant  Service mode active Scanning not possible.
(e.g. shading calibration)
 Digitizer error
Red Flashing  Boot-up Scanning not possible.
 No connection to the Check the Error Viewer (Digitizer
workstation Remote Display) on NX
workstation for further
 Digitizer warning or error information.

1.11 Reference diagram
This chapter lists the Digitizer components and how they are named in this document.
For subtypes 300 and 310 only: 3

12
8'
9'
14'
6
11
5
13
18
14
20 21 1
16 4
22
19
7
8
15
2
10 17
1 External Power Supply 8 IP Drawer Module* 15 PMI Board

2 Cassette Unit / 8' IP-Drawer Module Multiformat 16 USB Flash Drive
Cassette Unit Multiformat 9 IP Drawer Light Sensor* 17 Power Board / Power II Board
3 Top Cover 9' IP Drawer Light Sensor Multiformat 18 User Interface Board
4 Right Cover 10 Cassette Detection Light Sensor 19 Slow Scan Drum with Pulley
5 Left Cover 11 Optic Module 20 Slow Scan Plate with Belt Tensioner
6 IP Guide Cover 12 PMT with Light Collector 21 Slow Scan Motor
7 Erasure Unit 13 IP Guide Plate 22 Slow Scan Belt
14 IP Detection Light Sensor* * For subtypes 100, 110, 200 and 210 only.
14' IP Detection Double Light Sensor
Figure 11

1.12 Hardware architecture

The following figure shows the hardware components of the Digitizer.
Digitizer
EOL Sensor BOL Sensor
User Interface
Photomultiplier Board
Tube Board Optics Boards Erasure LED

Flash Memory (Optic Module) E-Label Board
IP Detection
Device E-Label Double
PMI Board E-Label Light Sensor*
Flash Memory IP Drawer
Light Sensor**
Cassette Detection
Power Board / Power II Board Light Sensor
Flash Memory
M Slow Scan Motor
M Drawer Motor
515102bc.cdr
Ethernet
Power
External Power
USB Supply (24 V) Data
Flash NX Workstation (and Power)
Drive
* Comprises one light sensor only named "IP Detection Light Sensor" in subtypes 100, 110, 200 and 210 below a certain SN.
For details see section 1.3.
**In subtypes 300 and 310 this sensor is named "IP Drawer Light Sensor Multiformat"
Figure 12
The following table lists the functions of the different components in alphabetical
sequence.
Component Name Function

Cassette Detection Detects that a cassette has been entered.
Light Sensor
Device E-Label* Master E-label for device specific parameters like serial number and type
number.
Drawer Motor Transports the image plate from the cassette to the scan drum.
Drives the image plate back into the cassette after scan.
Erasure LED Board Keeps the LEDS of the Erasure Unit.
External Power Supply Supplies power for all consumers.
(24 V)


IP Detection Double Located approx. 14 cm and 23 cm after begin of scan. Detects all available
Light Sensor image plate formats during scan. Not used in subtypes 100, 110, 200, 210
below a certain SN range. For details see chapter 1.3
IP Detection Sensor Located approx. 24 cm after begin of scan. Detects the 35 x 43 cm image
plate during scan. Used in subtypes 100, 110, 200, 210 below a certain SN
range only. For details see chapter 1.3
IP Drawer Light Sensor Detects the end position of the drawer unit.
IP Drawer Sensor Detects the end position of the drawer unit. The lever, which is used to
Multiformat indicate the drawer position in the fork light barrier, also acts as a locking
device for the cassette release button.
Optics Boards (Part of Controls galvo motor and laser diode of the Optic Module.
the Optic Module) Has a BOL (Begin of Line) and EOL (End of Line) sensor connected to trigger
the timing for digitizing of the scanned image.
Photomultiplier (PMT) Collects the blue emitted light. Converts the emitted light into an electrical
signal.
PMI Board Main board of the Digitizer. Controls scanning.
(Photomultiplier Converts the analog voltage from the Tube Board into 20 bit linear and further
Interface) 16 bit root compressed values.
A flash memory on the PMI board keeps the Digitizer software.
Power Board / Converts the 24 V input voltage from the power supply to the appropriate
Power II Board voltage for following consumers:
 PMI Board
 Photomultiplier incl. Tube Board
 Optic Module
Controls following functional elements:
 All motors
 Erasure Unit
 User Interface Board
 All light sensors
Compared to the Power Board, the Power II Board has a higher power output
for the erasure unit for subtypes 200, 210, 300 and 310. The Power II Board
is required for subtypes 200, 210, 300 and 310.
Slow Scan Motor Drives the image plate during scan.
Drives the image plate back after scan.
Tube Board Interface board between Photomultiplier Tube (PMT) and PMI Board. A flash
memory on the tube board keeps the shading calibration values.
Is the interface for a blue LED glued to the Light Collector. This blue LED
generates a reference signal for sensitivity correction.


USB Flash Drive Keeps a copy of the E-Label* data.
Keeps infocounter and logfiles.
IMPORTANT:
The Digitizer is working with inserted USB flash drive only.
USB Flash Drive
E-Label 1 Data Copy
E-Label Data
E-Label 2 Data
Application Software Write
Infocounter
Logfile
Operating System
515102be.cdr
Figure 13
User Interface Board Contains the LED of the user interface as well as power and erasure button.
*E-Label: Small memory module keeping device or module specific data.

1.13 Image plate run
This chapter describes the Image Plate (IP) run of the Digitizer for a default scan cycle.
Overview of the main steps:
 The user inserts the cassette.
 The Cassette Detection Light Sensor detects the cassette: The IP Drawer
Module (Multiformat) pulls out the Image Plate towards the drum with three or
four magnets (depending on the IP size) and the magnetic IP drawer roller. The
Status LED is yellow (SW ≥ ARC_2012) or green (SW < ARC_2012) blinking.
 The laser beam is switched on to read the bar code and the position of the label
on the image plate carrier.
 The magnetic Slow Scan Drum drives the image plate during scan. The IP
Detection (Double) Light Sensor detects the image plate.
 When the Slow Scan Motor has reached the required number of motor steps, it
changes direction: The image plate is transported back.
 The Erasure Unit erases the Image Plate during its movement back into the
cassette.
 The last few centimeters of the way back, the IP Drawer Module (Multiformat)
drives the image plate into the cassette.
 The green status LED indicates the user to remove the cassette. When taking
out the cassette, it is closed again.
Cassette Detection
Light Sensor
Cassette Opener
Image Plate in
Cassette End Position
IP Detection Double
Cassette Unit Light Sensor*
Erasure Unit IP-Drawer Module** Slow Scan Drum (Magnetic)
517502fa.cdr
Figure 14
* IP Detection Double Light Sensor is a single sensor in subtypes 100, 110, 200, 210 below a certain SN
range. For details see chapter 1.3.
** IP Drawer Module for subtypes 100, 110, 200 and 210 only. For subtypes 300 and 310 it is named
“IP Drawer Module Multiformat”

1.13.1 Image Plate run details
This chapter describes following details of the image plate run:
# Description See Chapter

1 Clamping, unlocking and opening the Cassette 1.13.1.1
2 Taking the Image Plate out of the Cassette at subytpes 100, 1.13.1.2
110, 200 and 210
3 Taking the Image Plate out of the Cassette at subytpes 300 1.13.1.3
and 310
4 Scanning the Image Plate 1.13.1.4
5 Releasing the cassette 1.13.1.5
1.13.1.1 Clamping, Unlocking and Opening the Cassette
Cassette Cassette Unit
Lock
Shutter
Cassette Unlocker Cassette Opener Cassette Clamper
Cassette Pusher
517502eb.cdr
Figure 15

The user activates following mechanical actions by user inserting the cassette with a
minimum required force of 40 N:
 The Cassette Clamper clamps the cassette.
 The Cassette Unlocker opens the lock of the cassette.
 The Cassette Opener opens the shutter of the cassette.
By pulling out the cassette the opposite actions are activated. In addition the
cassette pusher supports closing the cassette.
1.13.1.2 Taking the Image Plate out of the cassette at Digitizer subtypes 100, 110, 200 and
210
IP Drawer Module
Image Plate
Slow Scan Drum (magnetic)
Flag
IP Drawer
Light Sensor
Docking Position
Home Position
Magnets IP Drawer Module Roller (magnetic) 517502ec.cdr
Figure 16

The Digitizer performs following activities to transport the image plate towards the
(magnetic) Slow Scan Drum:
 The drawer motor drives the magnets from home position to docking position:
The sheet metal of the image plate gets attracted by the four magnets.
 The drawer motor drives the image plate onto the magnetic drawer unit rollers.
 The magnetic drawer unit rollers take over the image plate and transport it
towards the slow scan drum.
 When the image plate has reached the magnetic slow scan drum, the image
plate is continuously driven by the drum and the drawer unit rollers together.
During this step the barcode is read out.
 During this movement additionally the drawer drives back to end position: In this
position it has no contact anymore with the image plate. The IP drawer light
sensor detects the end position.
 The slow scan drive changes the direction and transports the image plate back
towards cassette until it nearly leaves the roller.
 The slow scan drive changes direction again and speed up the image plate for
scanning. Thereby the barcode label is read again to detect the position of the
image plate (begin of scan and begin of line).
 After recognizing begin of scan signal from barcode and a predefined distance
the image acquisition starts.

1.13.1.3 Taking the Image Plate out of the cassette at Digitizer subtypes 300 and 310
The IP Drawer Module of subtype 300 and 310 has a different design compared to
subtypes 100, 110, 200 and 210. The reason is that it must be able to transport
additional image plate formats reliably in and out of the cassette:
The IP Drawer Module Multiformat of subtype 300 and 310 is equipped with 3 magnetic
rollers and 5 magnets compared with subtypes 100, 110, 200 and 210, which have
2 magnetic rollers and 4 magnets).
35 x 35 cm
Figure 17: Top view on IP Drawer Module Multiformat with different IP sizes

1.13.1.4 Scanning the Image Plate
Figure 18

The Digitizer performs following activities during scan:

 The Optic Module generates a red, oscillating laser beam.
 The Light Collector collets the blue light, which is emitted by the image plate.
 The Photomultiplier converts the blue light into electrical current.
 The IP Detection (Double) Light Sensor monitors the image plate during scan.
 A spring at the rear end of the IP Guide Plate shifts back the image plate after
scan, in case out of any reason the contact from image plate to the Slow Scan
Drum gets lost.
 When the Slow Scan Drum transports the image plate back, the Erasure Unit
erases the image plate.
 The IP Drawer Module performs the transport back into the cassette, after the
Slow Scan Drum has lost contact to the image plate.
 By a very fast movement back, the IP Drawer Module (Multiformat) magnets loose
contact to the image plate.
 The cassette can be removed by the user: The status LED changes from yellow
(SW ≥ ARC_2012) or green (SW < ARC_2012) blinking to constant green.
1.13.1.5 Releasing the Cassette
After scan, when the image plate is transported back into the cassette, the user has to
press the “Cassette Release Button” to remove the cassette.
 At subtypes 100, 110, 200 and 210, the release of the cassette is not mechanically
blocked. Pressing the “Cassette Release Button” too early is registered by the
“Cassette Detection Sensor” however, and an error message is issued.
 At subtypes 300 and 310 the “Cassette Unit Multiformat” in combination with the
“IP Drawer Unit Multiformat” blocks the release of the cassette mechanically, when
the image plate is not yet returned to the cassette. The mechanical principle is
shown in Figure 19.
Note, that the Drawer Unit Motor actively pushes the Drawer Locking Lever against
the Cassette Locking Bolt. This means, the motor is permanently controlled after
scan, until the Cassette is removed.
When switching off the Digitizer before removal of the Cassette, there are two
ways to get the Cassette out:
1. Remove Cassette Unit and pull out Cassette.
2. Switch on the Digitizer and wait until it is booted up completely.
After the boot-up it is possible to remove the Cassette.

Cassette Unit
Multiformat
IP-Drawer
Module Multiformat
Drawer
Cassette Locking
Locking Bolt Lever
IP Drawer Light Sensor Multiformat
Position after Cassette Unit removal
blocked Position after scan
Figure 19

1.14 Digitizer boot-up
Approximate Digitizer Default Boot-Up Sequence

time in
seconds Visible / audible
Digitizer 1 sec. Effects
0
Switch-On
Boot-up of PMI and
17 Power Board finished Status LED starts triple red blinking
if no network connection to NX.
Load data and Status LED starts fast red blinking
check E-labels if no connection to Error Viewer.
Status LED slow red blinking (approx. 0,6 sec. off / 0,6 sec. on)
Send Self Test
40 Signal to all SW modules
Error message Message

Selftest okay? in Error Viewer. “Digitizer start-up”
NO Boot-up stops (4198) in Error Viewer
YES
43 IP Clean-up
Cycle
Cassette or IP Warning message

found? YES in Error Viewer
Rescue Cycle: Digitizer
NO
tries to solve problem.
60 Adjust galvo
Drawer Motor
Set drawer motor
100* to HOME
briefly
audible
Error message
Initialization okay? in Error Viewer.
NO Boot-up stops
YES
NO Wait till the Digitizer

NX Viewer
receives "ready for
Status LED
running?
identification” message
green on
YES
105* Digitizer idle

515102bb.cdr
* time depends on galvo adjustment time. Can be up to 5 minutes.
Figure 20

# Comment
1 Approx. 1 second after switch on the status LED starts red blinking.
2 After boot-up of the PMI Board (approx. 17 seconds after switch on), until
sending the self-test signal (approx. 40 seconds after switch on), the Digitizer
performs following actions:
 The internal logging and error messages are loaded.
 The data in the E-labels are compared with the E-label data on the USB
flash drive.
The status LED stays red blinking. No audible actions. No message in the
Error Viewer.
3 Send self-test signal to all SW modules means: Check whether all consumers
are connected. Click sounds of motors are audible. The galvo starts up.
4 When the self-test starts, message “Digitizer start-up” is displayed in the
Digitizer Remote Display.
This message is generated by the Digitizer and will not be displayed however,
if the Error Viewer is not started-up yet. This is the case for example if
Digitizer and workstation are switched on simultaneously.
5 During the IP Clean-up cycle, the drawer motors is briefly audible.
6 If the NX viewer is not running following message appears in the Digitizer
Remote Display: “Image processing software is not available. Restart the
image processing software”. The check whether the NX application is running
is repeated each three seconds, even after successful connection.
Exception: After a scan cycle, when the cassette is waiting to be removed by
the customer, the Digitizer does not check, whether the NX application is
running.

2 Safety Directions
IMPORTANT:
For each service intervention follow the instructions in the “Generic Safety Directions”.
Refer to Document ID 11849633.
The Generic Safety Directions document comprises the general safety relevant
information including relevant environmental and occupational safety instructions for
the Service Engineer.
2.1 General Safety Notes for all Service Activities
CAUTION:
Sharp edges inside the Digitizer: Cut or abrasion possible.
Be careful at any maintenance work.
CAUTION:
Image plate or Cassette Unit can be damaged.
Do not insert and pull out cassette as long as the Digitizer is switched off.
WARNING:
120 mW Laser (Class 3B) in the Optic Module may cause eye injuries.
 Avoid direct and indirect eye contact.
 Do not keep tools in the laser beam when the device is switched on.
 Do not open the cover of the Optic Module.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.

2.2 Safety Notes for Installation Planning
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
 To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
 Always connect the associated monitor to the same Uninterruptible Power Source
(UPS) as the PC.
WARNING:
Electrical device. Shock possible.
INSTRUCTION:
 Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
 Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.

WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
2.3 Safety Notes for Installation
WARNING:
The Digitizer is heavy (31 kg; 68.5 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
2.4 Safety Notes for mobile Application
WARNING:
Excessive vibrations during scanning may decrease image quality.
The structure and stability of the used mounting platform need to be suitable in
relation with the size and weight of the system. The mounting platform may not be
subject to excessive shock and vibrations from other sources.
WARNING:
Unknown composition of mobile kit mounting platform: Risk of injury or
damage.
The vehicle owner is responsible for the position, location and fixing of all equipment.
WARNING:

WARNING:
Injury or device damage
possible.
Do not lift the Digitizer at the
Cassette Unit or the IP Guide
Cover.
5151_ENC_106.cdr
Figure 21
2.5 Safety Notes for corrective or preventive Maintenance Work
2.5.1 Safety Notes when working at the Erasure Unit
WARNING:
During operation the Erasure Unit is hot: Risk of burns.
 Avoid contact with the Erasure Unit.
 Observe the relevant sticker on the Erasure Unit.
CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
 Do not touch the reflector of the erasure unit by hand.
 Do not use cleaning agents to clean the reflector.
 Only use a lint-free cloth for cleaning.
2.5.2 Safety Notes when working at PMT with Light Collector
CAUTION:
The PMT light sensitivity decreases for a certain time (hours to days) if exposed
to bright light.
Expose the light sensitive side of the PMT as little as possible to daylight.

CAUTION:
The Light Collector can break when mechanically stressed.
Handle the Light Collector with great care.
CAUTION:
Finger prints on the mirror before the Light Collector may cause reduced image
quality.
Be careful not to touch the mirror.
Mirror before Light Collector
515131ak.cdr
Figure 22
2.5.3 Safety Notes when working at the Slow Scan Drum
CAUTION:
The magnetic surface of the Slow Scan Drum may damage sensitive parts or
attract small metallic parts.
 Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
 Ensure that no small metallic parts stick at the slow scan drum, e.g. screws,
metallic splinters.
CAUTION:
The Slow Scan Drum has a sensitive surface. Reduced image quality or image
plate jams possible.
Handle the Slow Scan Drum carefully.

2.5.4 Safety Notes when working at the Drawer Unit
CAUTION:
The magnetic surface of the IP Drawer Module wheels may damage
sensitive parts or attract small metallic parts.
 Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
 Ensure that no small metallic parts stick at the IP drawer module wheels, e.g.
screws, metallic splinters.
2.6 Labels
NOTE:
For labels refer to the corresponding User Manual of the Digitizer and refer to the
“Generic Safety Directions”, Document ID 11849633.

3 Pre-Installation
NOTE:
For the pre-installation instructions of the NX workstation, refer to the corresponding
Service Documentation.
3.1 Scope of delivery
Quantity Description
1 Digitizer
1 Packing list for accessory
1 CE declaration of conformity
1 Quick Installation Guide
1 External power supply 24 V
1 Power cable, Europe 3.00 m
1 Power cable, US 3.00 m
1 Network cable 5 m
1 1.5 mm CU filter
1 Torx key TX20
1 CD with User Manuals in all specified languages*
* Language: Bulgarian, Chinese simplified, Chinese traditional, Czech, Danish, Dutch, English, Estonian,
Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian,
Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese
IMPORTANT:
 The Digitizer is ordered and delivered with a dedicated NX workstation.
 At least one Cassette Set "CR MD 1.0 General" has to be ordered.
NOTE:
If accessories are ordered, these may also be part of delivery.
For an overview of accessories refer to the sales information, which is available in the
National Sales Organization.

3.2 Items to be organized locally before installation
The Digitizer is delivered with two power cables for US and Europe. If a different cable
is needed, organize it locally but keep attention to country specific requirements.
Example:
Power cable to be organized locally for US/CAN, if a connection to a 240 V-outlet
instead of the standard 120 V-outlet is needed:
NEMA 6-15P - SJT, 3 x AWG 18 with IEC C13 connector (female); Hospital grade
(HG).
3.3 Technical data
NOTE:
For the technical specifications and compliance of the Digitizer refer to the User
Manual.
3.4 Installation site requirements
 The footprint of the Digitizer is

42 cm (width) x 32 cm (depth). See
also Figure 24.
To have a safety margin of 10 cm at
each side a table size of minimum
62 cm (width) x 52 cm (depth) is
required.
 When placing the table at the wall
with the rear side, the minimum
table depth is 52 cm.
 For operation a free space of
minimum 62 cm x 80 cm in front of
the Digitizer is recommended.
 For corrective maintenance the
515111ab.cdr
Digitizer can be carried to a place
with sufficient space if required.
Figure 23

47 cm [18,5 in]
70 cm [27,6 in.] 58 cm [22,8 in]
42 cm [16,5 in.]
Front
Bottom view Foot

515111af.cdr
32 cm [12,6 in.]
Figure 24: Dimensions of the Digitizer
Observe following guidelines for the installation place of the Digitizer:
 Recommended table height: 75 cm.

 Due to the workflow of the system it is recommended to install Digitizer and
Workstation close together.
NOTE:
The Digitizer is delivered on a pallet with size (Length x width x height)
83 cm x 75 cm x 15 cm (32.6 in. x 29.5 in. x 5.9 in.).
Size of the complete Digitizer package incl. pallet (Length x width x height):
83 cm x 75 cm x 72 cm (32.6 in. x 29.5 in. x 28.3 in.).
The weight of the package is 50 kg (111 lbs).

WARNING:
Observe following warning for the installation place of the Digitizer and the storage
location of the cassettes with image plates:
WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
3.5 Electrical Connections
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
 To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
 Always connect the associated monitor to the same Uninterruptible Power Source
(UPS) as the PC.

WARNING:
Electrical device. Shock possible.
INSTRUCTION:
 Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
 Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
IMPORTANT:
The external power supply is part of delivery. Do not use another power supply than
the one delivered with the Digitizer or available from spare parts stock.
Electrical installations have to be done in accordance with national regulations or

statutory requirements, e.g.:
VDE: Electrical installations in the installation room must be in compliance
(Germany) with the regulations IEC 364, VDE 0100 and VDE 0107.
UL: (US) Electrical installations in the installation room must be in compliance
with the regulations: “National Electrical Code" (NEC) (NFPA70).
Mains connection has to be available in accordance with national regulations or

statutory requirements, e.g.:
VDE: Double earthed pin outlet in compliance with DIN 49441 and with
(Germany) CEE 7 standard cover V II.
UL: (US) Earthed contact outlet for the NEMA 5-15 P plug

Following cables are part of delivery:

Euro* CEE7/7 - H05VV - F3G1 - 3 x 1 mm² with
Version: IEC C13 plug (female);
* Exceptions: cable length 3 m
Denmark, CEE7/7
Ireland, Italy
Malta, Cyprus,
UK and IEC C13
5175_C11_001.cdr
Switzerland
Figure 25
US/CAN- NEMA 5-15P - SJT,

Version: 3 x AWG 16 with
IEC C13 plug (female); Cable length 3 m,
Hospital grade (HG) IEC C13
NEMA 5-15P 5175_C11_002.cdr
Figure 26
Upon Digitizer installation, it must be ensured that either the mains connector or an all-
pole circuit breaker for the installation on site is located close to the machine and easily
accessible.
3.6 Network Connection in the installation room
The network connection in the installation room has to comply with IEC 60950.

3.7 System integration
The following table lists the information which is required to integrate the Digitizer into
the local network.
Parameter: Default value: Value:
IP Address: 192.192.192.192
..............................................
Subnet Mask: 255.255.255.0

..............................................
Gateway IP Address*: 192.192.192.1

..............................................
AE Title: DIG_DEFAULT
..............................................
Digitizer Hostname: 192.192.192.192

..............................................
Processing Station IP 192.192.192.193

..............................................
address:
AE-Title (Image): DEFAULT

..............................................
PC Port (Image): 104

..............................................
AE-Title (Preview): FAST_DEFAULT

..............................................
PC Port (Preview): 3729

..............................................
AE Title (Fast ID): FASTID_DEFAULT

..............................................
NX Port (Fast ID): 3216

..............................................
Digitizer Port (Fast ID): 3027

..............................................
* Only required if a network gateway is used on site.

3.8 Installation Planning Checklist
NOTE:
For AGFA employees only: Book the pre-installation tasks under task code "PRI".
# Step Goal Reference OK

1. Ask the Agfa sales To schedule an installation date
representative for a with the customer.
contact person in the site. To get the list of ordered
equipment that needs to be
-
installed.
To have a contact person for
checking the requirements for the
installation site.
2. Make yourself familiar To see in which environment the
with the system overview Digitizer will be installed. 1.2
and the system workflow.
3. Make yourself familiar Basic information, to see whether
with the scope of delivery additional, site specific material for 3.1
and accessories. installation might be required.
4. Make yourself familiar To see whether the planned
with the installation site installation site fits to the size of 3.4
size requirements. the Digitizer.
5. Check the documents To have all documents and data
and parameters that are available which are required for
3.7
required for system system integration.
integration.
6. Pass the required To ensure that the transport,
ambient conditions to the storage and operating conditions
customer and the meet the requirements. Digitizer
forwarder. User
Manual
7. Check the required To ensure that the required outlets
electrical connection. and required cables are available.
8. Check the Digitizer To ensure transport path and
dimensions. installation site correspond to the 3.4
required size.
9. Pass the specifications To inform the customer about Digitizer
and safety standards to technical details of the product. User
the customer. Manual

3.9 Installation Readiness Checklist
In order to guarantee an effective and smooth installation process within the targeted
time frame, the following tasks of the checklist below must be carried out prior to the
installation of the device.
Name of Field
Service Engineer: Checking date:
Client name:
Client address:
Contact person,
name and title:
Client phone
number: Extension:
Order / OGT*
Type of systems: number:
* OGT = Order Generation Tool, only applicable for Agfa employees
Task OK
Installation date scheduled with the customer.
Tasks of Installation Planning Checklist performed successfully.
Details see chapter 3.8: Installation Planning Checklist
Installation Site ready for Installation
Remarks:
Signature of Field Service Engineer: ___________________________________

4 Installation and configuration
4.1 Introduction
IMPORTANT:
This document describes the installation and configuration of the Digitizer including the
NX workstation with the help of the Quick Installation Guide (part of delivery) and the
CR 10-X / CR 12-X / CR 15-X configuration wizard.
For installation without using the CR 10-X / CR 12-X / CR 15-X configuration wizard
refer to the appendix, chapter 4.7.
TOOLS:
The required tools are part of delivery.
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of the
workstation takes approximately 1 hour.
REFERENCED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa Medimg Library:
Computed Radiography  CR Workstation Software
NOTE:
The Installation Checklist in chapter 4.8 gives an overview of all steps of the Digitizer
installation and guides through the complete installation process.

4.2 Installation Preparation
Preparing the installation is split up into the following steps:
# Task Chapter
1 Check the installation site prerequisites. 4.2.1
2 Unpack the Digitizer. 4.2.2
3 Unpack the workstation and monitor. 4.2.3
4 Check the shipment completeness. 4.2.4
4.2.1 Checking Installation Site Prerequisites
(1) Confirm that all prerequisites described in the "Installation readiness checklist"
are fulfilled. Refer to chapter 3.9.
4.2.2 Unpacking the Digitizer
(1) Compare the labels on the boxes with the customer’s order list and the
shipping papers.
(2) Check the packing material for visible transport damage such as dented edges,
damage on the box, torn fixing elements.
(3) Check the attached safety indicators on the packing boxes.
IMPORTANT: White field is OK.

Red field is not OK.
If the device was tilted, the circle in the
arrow head of the TILTWATCH changes
from white to red. STOSSEMPFINDLICH
If the device was subjected to shocks, the

square field in the middle of the
SHOCKWATCH changes from white to red.
Figure 27
 If damages are visible from the outside, inform the carrier. The damage must be
noted down in the handover documents.
 If the device should be replaced, contact your local AGFA representative.
 If no damage is visible from the outside start installation.

WARNING:
WARNING:
(4) Unpack the Digitizer. The unpacking instructions are printed on the Digitizer box.
The figure below shows an example of the unpacking instructions.
A B C D E
4
3 6
7
2 5 30 kg
66 lbs
Device
*
Foot protection Hand protection
Type
ABC-Code
SN ( (
DD+DIS201.12E * Optional:
Document ID: 34000110
Delivery Depends on
Revision 0 1 Note national regulations.
08-2012 Printed in Germany
Figure 28
4.2.3 Unpacking the NX Workstation and Monitor
(1) Unpack all boxes of the NX Workstation delivery.
4.2.4 Checking the shipment completeness
(1) Compare the scope of delivery with the packing lists, where available.
(2) In case the delivery is not complete, escalate to the next support level.
4.3 Performing the installation steps as described in Quick Installation Guide
(1) Perform all steps as described in the Quick Installation Guide, which is part of
delivery. The document is also available via Agfa Medimg Library, Document ID
34000041.

NOTE:
After the installation with the Quick Installation Guide, the mandatory installation steps
for a standalone system are finished. The system status is as follows:
CR 10-X / CR 12-X / CR 15-X Status in the NX configuration menu:

Devices > Digitizer Configuration > Digitizer
# Parameter Value
1 Name: DIG_DEFAULT
2 Enable Fast ID Enabled
3 Enable Auto Cropping Enabled
4 Genrad Scan Resolution 100 µm
(CR 12-X / CR 15-X only)
5 FLFS Scan Resolution 200 µm

(CR 12-X / CR 15-X only)
4 Device settings: IP Address 192.192.192.192

5 Device Settings: AE Title: DIG_DEFAULT
6 Device settings: Default Router 192.168.0.1
7 Device settings: Subnet Mask 255.255.255.0

Figure 29

NX Status in the NX configuration menu: General > General Settings

# Parameter Value
1 ID station name (= Computer name) DefaultNX
2 Performed Station AE Title NX_DEFAULT
3 Processing station name local host
4 Port 104
5 Default Modality CR
6 Fast Preview Settings - AE Title FAST_DEFAULT
7 Fast Preview Settings - Port number 3729
8 Fast ID - AE Title IDEN_DEFAULT
9 Fast ID - Port number 3216
10 IP address 192.192.192.193 (fixed)
Figure 30

User setup on NX workstation:

User User Name Password
Service user Refer to web based training
Standard NX user Agfa Agfa4CR10 (for CR 10-X*) or
Agfa4CR12 (for CR 12-X**) or
Agfa4CR15 (for CR 15-X***)
* CR 10-X, subtype 100 or CR Reader, subtype 110
** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR15-X, subtype 300 or CR Multiformat Reader, subtype 310
4.4 Finalizing the Installation
The following tables list the mandatory and optional steps to finalize the installation:
# Optional Steps, depending on the local situation Chapter

1 Add windows and NX users. 4.4.1
2 If required: Configure Digitizer and NX for the local network. 4.4.2
3 Setup connectivity to additional system components (RIS, 4.4.3
PACS, Hardcopy, etc.).
4 Customize system components according to customer 4.4.4
preferences.
5 Finalize the workstation installation. 4.4.5
6 Check software version. 4.4.6
7 Configure the maintenance indicator 4.4.7
# Mandatory Steps Chapter

1 Perform further activities depending on local regulations. 4.5
2 Inform the customer about the Digitizer system. 4.6

4.4.1 Adding Windows and NX Users
NOTE:
After NX activation the NX workstation has one service user “crservice” configured. The
CR 10-X / CR 12-X / CR 15-X configuration wizard additionally installs a standard user
“Agfa”.
The service user has Windows administrator rights as well as Service Engineer Rights
on NX.
If required, create additional users with NX operator rights.
Figure 31

(1) Add Windows users in following menu:

Start > Control Panel > Administrative Tools > Computer Management >
Local Users and Groups > Users > New User
Figure 32
(2) Start the NX Configurator (via Desktop Shortcut).

(3) Select: Load active configuration
(4) Select: Security  Manage Users  Add User
(5) Add NX users and roles. For an example see Figure 33 and Figure 34.

Figure 33

Figure 34

4.4.2 If required: Configuring Digitizer and NX for the local network
Proceed as follows to integrate the system into to the local network:
(1) Switch off the Digitizer.

(2) On the NX Workstation go to the Windows control panel and configure IP
address, subnet mask and computer name with the information provided by the
network administrator.
(3) Start the NX Configuration Tool.
(4) Adapt the Workstation settings and the Digitizer settings with the information
provided by the network administrator.
(5) Go to NX configurator screen:

Devices  General Settings 
Workstation Settings  IP
Address  Advanced
(6) De-select: Store the selected IP
Address in the NX Registry
Entry
Figure 35

(7) Insert the Digitizer USB flash drive

into the USB Port of the NX
Workstation.
(8) Go to NX configurator screen:
Devices  Digitizer
Configuration  Digitizer.
(9) Click on Create CPF and save the
file on the USB flash drive root
folder.
(10) Activate the configuration via
menu: File  Activate
Configuration
Figure 36
(11) Navigate to directory \ARC_2012

(or higher version) on the USB
flash drive.
(12) Double-click file InstallCPF.cmd
(13) Press any key to continue.
(14) Release the USB flash drive from
the NX Workstation and insert it at
the Digitizer. Figure 37
(15) Switch on the Digitizer: The
Digitizer boots-up and resets
automatically after approx.
3 minutes.
(16) Wait until the 2nd boot-up is
finished.

(17) Connect NX workstation and

Digitizer to the local network.
(18) Switch on the Digitizer.
(19) Enter the new Digitizer IP address
in the browser address window.
515101ha.cdr
Figure 38
(20) In service menu Backup select:

Complete backup and SAVE TO
USB Digitizer.
(21) Select: Logout
Figure 39
4.4.3 Setup of Connectivity to additional system components
(1) Use the corresponding connectivity release documents for setup of additional
system components, see Agfa Medimg Library  General Info  Connectivity &
Application
4.4.4 Customizing system components according to customer preferences
(1) Use the corresponding connectivity release documents and service manuals of
the system components for instructions how to customize the system
components.

4.4.5 Finalizing the workstation installation
(1) Finalize the workstation installation as described in NX Service Manual

Chapter 4, sections "NX Configuration via Configuration Tool" and "Completing
the Installation".
4.4.6 Checking software version
(1) Select service menu Device Info

Device Info and check the
Digitizer software version. Item Value
(2) Perform a software update

Type Number:
Subtype Number: PLE5151
100
if newer software is Serial Number: AM 1001
available. Refer to the EX
Manufacture Date: 02.01.2012
instructions enclosed to the Installation Date: 15.01.2012
software ZIP file. Software Version: ARC_1013
Figure 40
NOTE:
The latest software is available from the Agfa Medimg Library:
Computed Radiography  CR Digitizer  CR 10-X  Software
4.4.7 Configuring the Maintenance Indicator
NOTE:
Switch on the Maintenance Indicator only if requested by your Service Manager.

(1) Select service menu

Maintenance Indicator.
(2) Perform the required
settings.
For details refer to chapter
8.2.3.23.
Figure 41
4.5 Performing further activities depending on local regulations
Enclosed a list of possible activities depending on local regulations:

This list is just an example.
# Activity Reference
1 Electrical check IEC 62353:2007 Test Documentation on
the Agfa Medimg Library, Document ID
31599673.
2 Acceptance Test Example for Germany: DIN6868
(1) Contact your local service manager concerning the activities which are required
due to local regulations.
4.6 Customer Training
(1) Hand-over the user manuals.

(2) Train the customer in following activities:
 Operating the Digitizer, see chapter 4.6.1.
 Usage of plates and cassettes, see chapter 4.6.2.

4.6.1 Training for operating the Digitizer
Following items have to be part of the training for Digitizer operation:

 The user interface (Error viewer at NX workstation and Digitizer status LED)
 Switching on/off/reset the Digitizer
 The function of the release button at the Cassette Unit. See also IMPORTANT note
below.
 Power and network connector
 Boot-up procedure
 Auto cropping functionality
 Digitizer type 5151/200, 210, 300 and 310 only: Scan resolution switching
 Basic workflow
 Erasing image plates
 Function of the USB flash drive in the rear (do not remove!)
 Troubleshooting and errors during operation
IMPORTANT:
For Digitizer subtypes 100, 110, 200 and 210 only: The Release Button is not blocked
in situations where it should not be pressed.
Inform the customer to press the constant
Release Button only if the status LED is green
constant green. when
idle
Exception: It is possible that an error
situation can be solved only by removing
the cassette. In this case the status LED
is red blinking and the Error Viewer on
the NX workstation instructs the user to
remove the cassette.
515101zh.cdr
Figure 42

NOTE:
 For more information see also the Digitizer User Manual.
 For NX workstation specific training refer to the NX workstation user
documentation.
 For the “auto cropping” functionality refer to the Application Note “Functional
Changes in NX 2.0.8700 / 3.0.8700”, Document ID 36259799.
 For the Digitizer type 5151/200, 210, 300 and 310 “scan resolution switching”
functionality refer to the Application Note “Functional Changes in NX 2.0.8800 /
3.0.8800”, Document ID 39248556.
4.6.2 Training for usage of Plates and Cassettes
Following items have to be part of the training for usage of plates and cassettes:
 Labels and functional elements of the cassettes
 First use and normal operation
 Storage and transport
 Operating conditions
 Cleaning
 For CR 15-X if customer uses NIP:
o Distinction between Powder Image Plates (PIP) and Needle Image Plates
(NIP).
o Handling and cleaning of NIP.
NOTE:
For more information refer to the CR Plates and Cassettes (CR MD 1.0 General)
User Manual.

4.7 Appendix: Installation of the Digitizer without using the

CR 10-X / CR 12-X / CR 15-X Configuration Wizard
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of
the workstation takes approximately 1 hour.
REFERENCED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa Medimg Library:
Computed Radiography  CR Workstation Software
IMPORTANT:
 The CR 10-X Digitizer* is supported as of NX 2.0.8700 / 3.0.8700 only.
 The CR 12-X** / CR 15-X*** Digitizer is supported as of NX 2.0.8800 / 3.0.8800
only.
* CR 10-X, subtype 100 or CR Reader, subtype 110
** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR 15-X, subtype 300 or CR Advanced Reader, subtype 310
NOTE:
The Installation Checklist in chapter 4.8 of this chapter gives an overview of all
steps
of the Digitizer installation and guides through the complete installation process.
IMPORTANT:
When using a direct network connection between Digitizer and a NX workstation, first
switch on the Digitizer, then the workstation. As alternative: With Digitizer switched
on select at NX workstation:
START > All Programs > Agfa > NX > Restart NX completely
Workarounds to avoid a switch-on sequence:
Possibility 1: Use a network switch to connect Digitizer and NX workstation.
Possibility 2: Connect Digitizer and NX to the local network. See also chapter 4.4.2.
Possibility 3: Set a fixed IP address for the NX workstation. See NX service manual
chapter 4, Installation.

4.7.1 Installation Preparation
(1) Prepare the installation as described in chapter 4.2 of this document.
4.7.2 Connecting the cables
NOTE:
The devices are delivered with power cables for US and Europe. If a different cable
is needed, organize it locally. For cable specifications refer to:
 Digitizer Service Manual, chapter 11, Installation Planning
 NX Workstation Service Manual, chapter 3, Installation Planning
(1) Connect monitor, mouse,

keypad and license dongle
at the NX workstation.
License
Dongle
Mains HDMI to
DVI converter Mains
(optional)
install_poster_02a.cdr
Figure 43
(2) Connect the external

power supply.
(3) Connect the network cable
directly between Digitizer
and NX workstation. Direct
network
connection
See also important note on
page 76.
Mains
install_poster_003.cdr
Figure 44

4.7.3 Performing setup of the NX Workstation
NOTE:
The NX workstation setup comprises following steps:
 Performing the operating system settings (date & time, network, language)
 Installing the license file
 Activating the NX software
 Configuring the Digitizer on the NX workstation

The red status LED starts User name
flashing. Password
(2) Switch on the NX Workstation.

(3) Login with service user name and
password obtained in the NX
classroom training.
Figure 45
IMPORTANT: Direct network connection:

Observe switch-on sequence
With direct network connection observe or use one of the available workarounds.
the correct switch on sequence: First
switch on Digitizer, then the NX
workstation.
To avoid a fixed switch on sequence
with direct network connection, use one
of the workarounds mentioned in the
IMPORTANT note on page 76. install_poster_003a.cdr
Figure 46

NOTE:
The Digitizer status is indicated via
static or blinking blue, green and red
LEDs.
Status
For an explanation of LED modes refer Indicator
to chapter 1.10.2.1.
For an explanation of the boot-up
procedure, refer to chapter 1.14.
515101ag.cdr
Figure 47
(4) On the NX go to:

Control panel
Set:
View by: Small Icons
Figure 48
(5) Select: Control panel  Date

and Time.
(6) Adapt the time zone.
(7) Adapt date and time.
Figure 49

(8) Select Control panel  Network

and Sharing Center  Local
Area Connection
Figure 50
(9) Select: Properties
Figure 51

(10) Select: Internet Protocol

Version 4 (TCP/IPv4)
(11) Click: Properties
Figure 52
(12) Set:
- IP address:
192.192.192.193
- Subnet mask: 255.255.255.0
- Default gateway: 192.192.192.1
(13) Select: OK followed by close

(2 times)
Figure 53

(14) Select: Control panel  System

 Change Settings
Figure 54
(15) Select: Change
Figure 55

(16) Set computer name: DefaultNX

(17) Select OK.
(18) Reboot the computer when
requested.
(19) Login again using the service
account.
Figure 56
(20) Select: Start  All Programs 

Agfa  NX  Service 
Installtools  HostName
Synchronization Tool
(21) Select: Synchronise
(22) Wait until message is displayed:
"Synchronization of hostname
succeeded"
(23) Close the tool.
Figure 57

(24) Select: Control panel  Region

and Language
Check the country in the tab

Formats: It must be set to
English.
Figure 58
(25) Select tab: Keyboard and

Language
(26) Click: Change keyboards
Figure 59

(27) If required: Add a keyboard.

(28) Select in the Default Input
Language dropdown list the
correct input language.
(29) Click: Apply
(30) Click: OK
Figure 60
(31) Select tab: Administrative

(32) Select: Copy settings..
Figure 61

(33) Check both options:

- Welcome screen and
system accounts
- New user accounts
(34) Select: OK
Figure 62
(35) Start the browser at the NX 192.192.192.192

B
workstation (A).
(36) Enter the Digitizer IP address Authentication Required
User Name:
192.192.192.192 in the address Password: C

window (B). OK Cancel
(37) Enter username and password Start
obtained in the Digitizer web

based training. A
Start
515101zf.cdr
Figure 63
IMPORTANT:
When installing the Digitizer at SE, do not install the Error Viewer. SE has an Error
Viewer already pre-installed.

(38) If the installation wizard pops up:

Select cancel
(39) Select service menu: Error
Viewer Installation.
(40) Click Yes to come to the next
screen.
(41) Click: ErrorViewerInstaller.msi Figure 64
(42) Click run to start the installation.

(43) Follow the further instructions to
install the Error Viewer.
(44) Copy the application license file

(ALF) to the NX workstation
(e.g. directory
C:\AGFA\Healthcare\NX\
Configuration\Licensing).
(45) Double-click the Licensing
Manager icon on the desktop.
(46) Select Add License and browse to
the folder where the ALF file is
stored.
Figure 65
(47) Wait a few seconds until the

message appears: The licenses
have been updated.
(48) Close the License Manager.
Figure 66

(49) Double-click the NX Activation

Utility icon on the desktop.
(50) During the "Activation process"
change the “Available Dose
Types” from LGM to EI.
(51) Select none as "Available Twain
Digitizers".
(52) Click: Next
Figure 67
(53) Select the language:

This language setting will be used
for the NX buttons, displays and
user messages.
(54) Click: Next and follow the further
instructions of the Activation
Utility.
Figure 68
NOTE:
The activation takes several minutes. The NX components are installed depending
on the available licenses.
Possible problems during activation are logged in the Activation Helper window.
Figure 69

(55) After the reboot select OK at error

message:
"No Digitizer configured ! ..."
Figure 70
(56) Double-click the Start NX

Configurator icon on the desktop.
(57) Select: Load active configuration
Figure 71

(58) Enter following settings in the NX

Configuration Tool Menu:
General > General Settings
Figure 72
Figure 73
# Parameter Value
1 ID station name DefaultNX
2 Performed Station AE Title NX_DEFAULT
3 Processing station name local host
4 Port 104
5 Default Modality CR
6 Fast Preview Settings - AE Title FAST_DEFAULT
7 Fast Preview Settings - Port number 3729
8 Enable Fast-ID Checkbox must be activated
9 Fast ID - AE Title IDEN_DEFAULT
10 Fast ID - Port number 3216

(59) Select in the NX Configuration

Tool Menu:
Devices  ID Tablet
Configuration  ID Tablet
(60) Select: Delete
Figure 74
Figure 75

Tool Menu:
Devices  Digitizer
Configuration  Digitizer.
(62) Set the recovery exposure types.
See NOTE next page.
Figure 76

Figure 77
NOTE:
In a system with just one Digitizer and one NX the Recovery Exposure Type is not
relevant. For more information refer to the Application Note "Functional Changes in
NX 2.0.8500 / 3.0.8500 and NX 2.0.8600 / 3.0.8600", Document ID 32972652.
(63) In the same window select New to

add a new Digitizer.
(64) Enter following data in the "Add
Digitizer" window.
- Name: DIG_DEFAULT
- Type: CR 10-X* or CR 12-X**
or CR 15-X***
Figure 78
* Use CR 10-X, for subtype 100 or CR Reader, subtype 110

** Use CR 12-X for subtype 200 or CR Advanced Reader, subtype 210
*** Use CR 15-X for subtype 300 or CR Multiformat Reader, subtype 310

(65) Enter following data in the Digitizer Settings window:
# Parameter Value
1 Name: DIG_DEFAULT
2 Enable Fast ID Checkbox must be activated
3 Device settings: IP Address 192.192.192.192
4 Device Settings: AE Title: DIG_DEFAULT
5 Device settings: Default Router 192.192.192.1
6 Device settings: Subnet Mask 255.255.255.0
Figure 79

(66) Enter the data in the Device Configuration  Digitizer  Emergency

Procedure window according to the customer needs.
The following table just shows examples:
# Parameter Value
1 Age Group: 17+
2 Exam Group: Carpus (Knee)
3 Exposure Type: DLPMO Left
Following two steps are for CR 12-X and CR 15-X only:

(67) Select in the NX Configuration Tool Menu:
User Interface  Identification Configuration  Edit Image Details
(68) In dropdown box Content, add label Scan Resolution.
Figure 80
NOTE:
With scan resolution parameter enabled in the NX “Edit Image Detail” window, the
user can switch scan resolution before scanning.
The default scan resolution settings are defined in the Digitizer configuration window.
Recommendation: Leave settings on default.
For more information see also Application Note NX 2.0.8800 / 3.0.8800,
Document ID 39248556.


Tool Menu:
User Interface  Viewing,
Editing & Printing
Configuration
(70) Change value for Content:
LGM:(0018,1405) to
EI:(0018,1411) > Softcopy &
Print View
Figure 81

Tool Menu:
Exam  Exam tree
Configuration
Figure 82

(72) Select: Add Exams
Figure 83
(73) Select file:

Factory.Import.ExamTree.
SystemDiagnosis.xml
(74) Click: Open
Figure 84
(75) Select the checkbox for SYSTEM

DIAGNOSIS GENRAD.
(76) Select: Import
Figure 85

(77) Select Activate Configuration and follow the further instructions on the screen.
Figure 86
NOTE:
After activation of the configuration the NX application software resets and starts up
automatically. The Digitizer status LED changes from red to green.
4.7.4 Verifying the installation
NOTE:
Verifying the installation means: Expose a flatfield and evaluate the image quality.
If Needle Image Plates are used, the verification procedure has to be performed for
both, PIP and NIP image plates.
Following items are verified with the check:
 The configuration was successful: Images arrive at the workstation.
 Image quality is OK.
(1) Erase a cassette. A Press the "Erase" button.
B Insert cassette with

black side facing up.
C Wait approx. 3 minutes.
D Remove cassette.
Figure 87

(2) Use the erased cassette to

1. Insert CU Filter
expose a flatfield. 2. Expose Cassette:
 The black cassette side Large Focus
12 mAs
must be facing up.
75 kVp
 The collimated area 3. Rotate cassette by 180°
should be larger than the 1,3 m 4. Expose again
5. Remove CU Filter
cassette.
Collimated
Area
Black side
facing up
Figure 88
(3) Create a new exam "System

System
Diagnosis - Flatfield". Diagnosis
(4) Scan the image. Genrad
Flat
Field
200
Figure 89
IMPORTANT:
By selection of examination type System Diagnosis  Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.

(5) Check the image for the

following artifacts:
 Stripes in fast scan or
slow scan direction
 Large area
inhomogeneities
 Unacceptable number
of white dots
Figure 90
NOTE: Slow Scan

Direction Monitor
The slow scan direction is parallel
to the long side of the image Image
plate. Plate
515101aa.cdr
Figure 91
Evaluation:
 If the scanned flatfield does not show one of the artifacts, no further action
is required.
 If the scanned flatfield shows one of the artifacts compare the flatfield with the limit
pattern. For detailed instructions refer to chapter 3.3, Troubleshooting

4.7.5 Performing the Installation Wizard of the Digitizer
(1) Start the browser at the NX 192.192.192.192 B

workstation (A).
(2) Enter the Digitizer IP
Authentication Required
address 192.192.192.192 in User Name:
the address window (B). Password: C

OK Cancel
(3) Enter username and

password obtained in the
Digitizer web based Start
training. A
Start
515101zf.cdr
Figure 92
(4) Follow the installation

Digitizer Installation Wizards starts up automatically:
wizard.
Do not change the Digitizer
network settings and the
Digitizer Settings Adapt local settings Next
destination settings. This is
done later, if required. See
Destination Settings Do not change Next
chapter 4.4.2.
Site Specific Data Adapt Next
Installation Date Confirmation Confirm installation

Figure 93

4.7.6 Performing a backup
(1) In service menu Backup

select: Complete backup
and Save to USB Digitizer.
(2) Select : Logout
Figure 94
4.7.7 Finalizing the installation

Finalize the installation. For details refer to chapter 4.4

4.8 Installation Checklist
# Step Reference Okay Task

code*
Installation Prerequisites
1. Check installation site prerequisites. 4.2.2 PRI
2. Unpack Digitizer. 4.2.1 INS
3. Unpack NX workstation and monitor 4.2.3 INS
4. Check shipment completeness. 4.2.4 INS
Performing the steps as described in the Quick Installation Guide

Perform the steps as described in the Quick
5. 4.3 INS
Installation Guide.
Finalizing the Installation
6. Adding Windows and NX users. 4.4.1 ASC

If required: Configuring Digitizer and NX for the
7. 4.4.2 ASC
local Network
Setup of Connectivity to additional System
8. 4.4.3 ASC
Components
Customizing System Components according to
9. 4.4.4 ASC
Customer Preferences
10. Finalizing the Workstation Installation 4.4.5 ASC
11. Check Digitizer software version 4.4.6 ASC
12. Configuring the Maintenance Indicator 4.4.7 ASC
Performing further Activities depending on local
13. 4.5 ASC
Regulations
14. Customer Training 4.6 ATR

5 Calibration
5.1 Shading calibration
Purpose Determine the sensitivity of the scanning system for each pixel of the scan line:
A flatfield is scanned. For each pixel a sensitivity factor is stored in a flash memory
on the Photomultiplier (PMT).
Use Case Perform a shading calibration in following cases:

 After replacement of the Photomultiplier (PMT) with Light Collector
 After replacement of the Optic Module
 Whenever stripes in image plate run direction are visible, which cannot be
removed by cleaning of the scan line with the cleaning brush
TOOLS:
1,5 mm Copper Filter** Polynit wipes*** CR Phosphor Plate Cleaner*** Lint free cloth***
Spare part number*: Spare Part Number*: Spare part number*:
CM+9 5155 1015 2 10+9 9999 1273 0 10+9 9999 1197 0
* The last digit in the spare part number indicates the spare part revision at release of
this document.
When ordering, the actual revision of the spare part is delivered.
** The Cu filter is part of Digitizer delivery.
*** For cleaning of an image plate either use CR Phosphor plate cleaner (poured on a
lint free cloth) or Polynit wipes.
REQUIRED TIME:
Approximately 30 minutes
IMPORTANT:
For Digitizers that use PIP as well as NIP image plates, the shading calibration must
be carried out two times: once with a NIP image plate and once with a PIP image
plate.

5.1.1 Checking and erasing the Image Plate
(1) Select a cassette of size 35 x 43 cm or 35 x 35 cm.

If this is not used on the site, use a cassette of size 30 x 24 cm or 30 x 15 cm.
If only 24 x 18 cm cassettes are used, use this cassette.
(2) Open the cassette and check that the image plate (IP) is free of contamination
and without any signs of wear or defects like scratches or split off parts.
If any particles are detected, clean the IP according to the cleaning procedure.
If any defects are detected, inform the customer about the defect and use
another artifact free IP.
(3) Erase the IP.
NOTE:
For CR MD1.0 / CR HD5.0X General image plates only use AGFA CR Phosphor Plate
cleaner and a soft lint-free cellulose cloth or Polynit wipes to clean the image plate.
For more information about cleaning of PIP/NIP image plates refer to the respective
Plates & Cassettes User Manual, document numbers 2322 and 2492, available from
the Agfa Medimg Library.
IMPORTANT:
When using CR Phosphor Plate Cleaner: Do not put the CR Phosphor Plate Cleaner
directly on the image plate. Always put the CR Phosphor Plate Cleaner on the lint-free
cloth.
5.1.2 Exposing the Cassette
(1) Mount the 1.5 mm Cu-filter at the

modality.
(2) Place the cassette with the black
side facing up.
(3) Ensure that the entire image plate Cu filter
is fully exposed. The collimated
field must be larger than the image 1,3 m Black side
plate. facing up
Collimated
area
5151_c36_001.cdr
Figure 95

(4) Select the following exposure parameters to obtain a dose of 10 µGy:

 12 mAs
 75 kVp
 1.3 m (51,2”) distance
 Large focus
(5) Expose the cassette.
(6) Turn the cassette 180° (black side still facing up).
(7) Expose the cassette again.
After the second exposure the cassette has been exposed in total
with a dose of approximately 20 µGy.
(8) Remove the Cu-filter from the X-ray device.
5.1.3 Scanning the Image Plate
(1) On the NX workstation log-off the current user and log-in as "crservice".
(2) Open the Internet Explorer.
(3) Enter the Digitizer IP address in the address window. See also NOTE below.
NOTE:
If the Digitizer IP address is not known, look it up in the NX configuration tool:
 Double-click the icon Start NX Configurator on the desktop.
 Select: Load active configuration
 Go to: Devices  Digitizer Configuration
This page shows the Digitizer IP address.
 Quit the NX Configurator (Close without saving any changes).
(4) Enter username and password (obtained during the web based training).
(5) Select the service menu: Shading Calibration
(6) Select Calibrate.
The Digitizer can automatically
distinguish PIP and NIP image
plates.
Figure 96

(7) Press Confirm in the Error Viewer,

when the Service user interface
shows following message: Please
confirm at system to
continue. Waiting for
confirm ...
Figure 97: Example
(8) A screen with instructions is

displayed.
Enter the exposed cassette in the
Digitizer: Scanning starts.
Figure 98: Example
(9) Wait until scanning is finished.
A static red status LED indicates

scanning.
A static green status LED indicates
that scanning is finished: The
shading calibration curve is
displayed.
(10) Remove the cassette from the
Digitizer.
(11) If applicable, repeat the procedure
for the other image plate type.
(12) After successful calibration of both
image plate types, select menu
Logout and follow the logout
wizard.
(13) Close the browser.
Figure 99: Example

Possible As soon as the first image plate type has

results been calibrated successfully, this is
indicated by a green tick mark below the
calibration curve.
Figure 100: Genrad PIP successfully calibrated
The successful calibration of the second

image plate type is indicated by another
green tick mark.
Figure 101: Genrad NIP successfully calibrated
IMPORTANT:
If a message pops up which indicates a
failed shading calibration (e.g.
“Underexposed - too low pixel values …)
refer to chapter 7.7 for possible remedies.
A failed shading calibration for an image
plate type is also indicated by a red cross
mark below the calibration curve.
Figure 102: Calibration failure

5.1.4 Verifying a successful Shading Calibration
NOTE:
If customer uses NIP image plates, perform verification procedure for both image plate
types, PIP and NIP.
Verification (1) Expose a flatfield. Use the same exposure parameters like for the
shading calibration.
(2) Identify and scan the image. Use exam type: System diagnosis  Flatfield
IMPORTANT:
By selection of examination type System diagnosis  Flatfield the correct settings
for image processing of the flatfield are used.
Any other examination type may give a result which cannot be used to evaluate the
flatfield image.
(3) Visually check the image for homogeneity in IP run direction and vertical to the
IP run direction.
Evaluation:
 If the scanned flatfield image does not show any lines or stripes or large area
inhomogeneities no further action is required.
 If there are unacceptable effects, refer to chapter 7, Troubleshooting.
Result The shading calibration is finished.
6 Acceptance test
Acceptance tests after installation and repair are performed via verification of the
service activity. This is described with each single service activity.

7 Troubleshooting
The troubleshooting procedure depends on the symptom of the fault:
Symptom Reference chapter
An error is displayed in the Error Viewer 7.1
No error displayed: Status LED is slow red* blinking 7.2

or off
No error displayed: Status LED is fast** red blinking 7.3
No error displayed: Status LED is triple*** red 7.4

blinking
Image artifacts parallel to image plate run. 7.5
Image artifacts vertical to image plate run. 7.6
Error messages during shading calibration 7.7

* slow red blinking means: approx. 1 on/off cycle per second.
** fast red blinking means: approx. 3 on/off cycles per second
** triple red blinking means: approx. 3 on/off cycles per second followed by 1 second off
Following tools are available to support troubleshooting:

# Tool Purpose Reference
1 Malfunction file ZIP file with all configuration See NOTE on
and logfiles for page 111.
troubleshooting.
2 File Display of error messages, See chapter
ErrorInformation.html if Error Viewer is not 7.3.
available.
3 Boot problem analyzer Analyze problems during See chapter
boot-up. 7.2.
4 Restore of Digitizer To come back to default IP See chapter
default network settings address 192.192.192.192, if 7.4
IP address is not known*
anymore.
*unknown IP address can also be looked up in file ErrorInformation.html on USB flash drive.

7.1 Faults with Error Codes
Symptom The Digitizer Error Viewer on the NX workstation displays an error code,
e.g. ARC1001 (25613).
NOTE:
Meaning of the error codes ARCXXXX (YYYYY):
 The error code ARCXXXX is the service message number.
 The error code (YYYYY) is the R&D internal error code.
Note, that in some cases the R&D internal error code is displayed only.
Cause The Digitizer software detected a malfunction of the Digitizer.
Solution Solve the problem as described in the service description of the error code.
To look-up a Digitizer error code (e.g. ARC1001) proceed as follows:

A) Look-up the error "online" (Access to NX Workstation or PC in the network
available):
(1) On the NX Workstation or network PC start the internet browser.
(2) Enter the IP address of the Digitizer in the address window.
(3) Login with username and password provided in the web based training.
(4) Look-up the error (e.g. ARC1001) in menu "Explain Error Code".
B) Look-up the error "offline" (No access to NX Workstation):
(1) Download the latest Digitizer software file from the Agfa Medimg Library.
(2) Unzip the software file.
(3) Unzip the ARC_XXXX.zip* file.
(4) Using Excel, look-up the error in file "errors.csv".
* XXXX represents the software version.

NOTE:
 The R&D internal error codes YYYYY can also be looked up in menu "Explain
Error Code" or the file "errors.csv". The error descriptions are however not
prepared for the service user.
 With each error a file “malfunction file” with the syntax
MALF_<Type Nr.>_<SN>_<Error Code>_<Date>_<Time>.zip
(e.g. MALF_5151_01050_5145_20Aug2013_08-29-17.zip) is created on the
Digitizer USB flash drive. This file contains all configuration and logfiles, which are
required for fault analysis when escalating a problem. All available malfunction files
are part of the backup ZIP file.
Malfunction files are available as of software ARC_1404.
7.2 No Error Code - Status LED is off or slow red blinking
Symptom  No error displayed in the Error Viewer on the workstation

 Status LED is off or slow red blinking (0,6 seconds off, 0,6 seconds on)
 "Digitizer start-up" message is not shown approximately 40 seconds
after switch on.
Background: The Digitizer is not able to perform the hardware selftest (boards,
motors, sensors) which is executed approx. 40 seconds after switch-on.
For a default boot-up sequence refer to chapter 1.14.
Cause 1 Power supply defective.
Solution 1 Check green LED on the external power supply or 24 V output.

If green LED is off or 24 V output not available: Exchange the power supply.
NOTE:
Depending on the power supply version, the 24 V output are available at 6 or 8 pins.
One half of the pins has positive polarity, the other half has negative polarity.
Cause 2 Power board defective.
Solution 2 Check the status of the LEDs on the PMI board indicating that power is available:
If one or more of following LEDs does not light up green, exchange the Power Board:
LD1, LD3, LD5, LD7, LD9, LD10, LD11, LD12, LD13, LD16
See chapter 3.4, Electrical and mechanical Codes, Fuses, LEDs for the location and
meaning of the LEDs.

Cause 3 PMI board defective.
Solution 3 Exchange the PMI board
Cause 4 In general: The Digitizer is not able to perform the hardware selftest.
Solution 4 Use the "Boot Problem Analyzer" to get more info about the problem.
Instructions:
(2) Remove the Digitizer USB flash drive and insert it at the Service PC.
(3) Copy the content of folder “ARC_1103*/BootProblemAnalyzer” (*or higher

version) to the root of the USB flash drive. See Figure 103.
USB Flash Drive Contents
after preparation for the
USB Flash Drive Contents before Boot Problem Analyzer
.....
..... .....
and other files .....
and other files
.....
.....
preparing_USB_for_boot_anaylzer.cdr
Figure 103

(4) Release the USB flash drive from the Service PC and insert it at the Digitizer.
(6) After approximately 1 minute remove the USB flash drive: The log files to analyze
the boot-up have been written to directory \log.
(7) Check the portex.properties.log file for wrong network settings.

If the network settings are OK, zip the logfiles and forward them to the next
support level.
(8) Re-mount the Digitizer USB flash drive at the Digitizer.
7.3 No Error Code - Status LED fast red blinking

 Status LED is fast red blinking (3 on/off cycles per second)
Background: The symptom description above means: The ping command sent from
Digitizer to the workstation was successful. The Digitizer was not able to
communicate with the Error Viewer however.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (function available as of software ARC_1302). This
file is removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 114.

A problem occurred when trying to display an ErrorMessage on the image processing station. The digitizer
cannot communicate anymore with the ErrorViewer.
1. Check if the ErrorViewer is running properly.
2. Check the network connection (cabling).
3. Check the digitizer and destination settings (IP addresses, ports).
Tuesday, 04-Sep-2012 15:39:09
Item Value
Type Number:
Subtype Number:
Serial Number:
Manufacture Date: 01-Jan-1970
Installation Date: 01-Jan-1970
Software Version: unknown
L E
M P
A
Errorcode: 4313
Name:
Short Description:
Description:
X
OPTICS_BOARD_CONNECTOR
E
Optics board not detected
Meaning: Optic board not detected. Reason: Cable broken/not connected or
optic board defective. Cure: 1) Check optic module cabling. 2) Replace optic
module cabling, if error persists. 3) Replace optic module, if error persists.
ID of User Message: 3
User Message: Ein Fehler ist aufgetreten. Bitte zur Problembehebung an Kundendienst
wenden.
IP Address: 192.192.192.100
Subnet Mask: 255.255.255.0
Gateway: 192.192.192.1
Hostname: DefaultDig
AE Title: CR10MUC
IP Address of Destination: 192.192.192.193

Port: 13001
Figure 104: Example for file ErrorInformation.html

Cause 1 Error viewer not started up.
Solution 1 Go to Start > All Programs > Startup > Error Viewer to start the Error Viewer.
Cause 2 Expected Error Viewer version not installed. Each software version has its dedicated
Error Viewer.
Solution 2 Follow the software installation instructions which are part of the software zip file on the
library to:
 Uninstall the Error Viewer.
 Install the Error Viewer which is part of the Digitizer software.
If the Digitizer is connected to SE: Prepare the Digitizer for usage with the old Error
Viewer protocol as described in the SE service manual chapter 5 (Configuration) or as
described in the software installation instructions for software ≥ ARC_1404.
7.4 No Error Code - Status LED triple red blinking

 Status LED is triple red blinking (approx. 3 on/off cycles per second followed
by 1 second off)
Background: Ping sent from Digitizer to NX workstation with IP address configured in
Digitizer failed.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (available as of software ARC_1302). This file is
removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 114.

Cause 1 Network cable not connected or defective.
Solution 1  Check network interface LEDs at NX workstation: They should light up (constant or
intermittently).
 Check network interface LEDs at the Digitizer: They should light up (constant or
intermittently).
If the network LEDs on both sides do not light up, try another network cable.
Cause 2 Network cable connected directly between Digitizer and workstation and NX
workstation is not configured for a fixed IP address.
Solution 2 Set a fixed IP address for the NX in the "General Settings" window. For instructions
refer to the NX service manual chapter 4, Installation and Configuration. Note, that this
feature is available only as of NX software 2.0.8700 / 3.0.8700.
Cause 3 Network interface defective at NX Workstation or Digitizer.
Solution 3 Checking the network interface at the NX workstation:

(1) Connect the Service PC via network cable to the NX workstation (Service PC
IP address configuration not required).
(2) Check whether the network LEDs at the NX workstation light up.
If the network LEDs on the NX workstation does not light up, exchange the network
interface at the NX workstation.
Checking the network interface at the Digitizer:
(3) Connect the Service PC via network cable to the Digitizer (Service PC IP address
configuration not required).
(4) Check whether the network LEDs at the Digitizer light up.
If the network LED on the Digitizer does not light up, exchange the PMI board.
Cause 4 Wrong configuration settings on Digitizer and/or NX Workstation.
Solution 4 Following settings must be correct on the Digitizer and the NX Workstation to allow
communication (see table below):

# Setting on Digitizer Setting on NX (correspondent parameter)

1 Destination IP Address NX Workstation IP address (Windows setting)
2 Destination Name NX Workstation “Processing Station Name”
(Configuration Tool menu "General Configuration 
Configure Workstation settings  General Settings")
3 AE title (Image) NX Workstation “Performed Station AE Title”
(Configuration Tool menu "General Configuration 
Configure Workstation settings  General Settings")
4 Digitizer IP Address IP address in Digitizer device configuration. As
alternative also the Digitizer host name can be used.
5 Digitizer AE title AE title in Digitizer device configuration.
6 Digitizer Hostname Host Name in Digitizer device configuration. As
alternative also the Digitizer IP address can be used.
7 Digitizer Type “CR 10-X” Has to be selected when adding a new Digitizer with
or “CR 12-X” or the NX Configuration Tool. Is later on displayed as
“CR 15-X” “Type” in the Device Configuration Settings.
Cause 5 Digitizer IP address or subnet mask configured wrong (e.g. due to a typing error):
Accessing the Digitizer service pages is not possible anymore, as the network settings
are unknown.
Solution 5 Reset the IP address to default. Proceeding:

(2) Remove the USB flash drive and insert it at the Service PC.
(3) Go to folder \ARC_1103 (or higher version) on the USB flash drive.
(4) Double click on: RestoreDefaultAddress.cmd
 A Command Line Window opens for a short time.
 The file startup.com is written to the root of the USB flash drive.
(5) Release the USB flash drive from the Service PC and re-insert it at the Digitizer.
(7) Wait until the boot-up is finished (approximately 1 minute).

After bootup of the Digitizer the network settings are as follows:

IP Address: 192.192.192.192
Subnet Mask: 255.255.255.0
Gateway IP Address: 192.192.192.1
Digitizer AE Title: DIG_DEFAULT
Digitizer Hostname: 192.192.192.192
NOTE:
After a reset of the network settings it is required to configure the network settings
again. Refer to chapter 4.

7.5 Image Faults parallel to Image Plate run

7.5.1 Calibration Lines
Symptom Calibration lines are visible in the clinical

image or a flatfield image.
Figure 105: Example for calibration lines
Cause Digitizer not calibrated after exchange of the Optic Module or the PMT with Light
Collector.
Solution Perform a shading calibration. Refer to chapter 5.

7.5.2 Dust Stripes
Symptom Dust stripes are visible in the clinical

Figure 106: Example for dust stripes
Cause Dust or other particles are in the scan path.
Solution (1) Use the cleaning brush to clean the mirror and the entrance surface of the Light
Collector by moving the brush a few times. For a detailed instruction refer to the
Digitizer user manual.
(2) Expose and scan a flatfield and evaluate again.
For instructions how to create a flatfield image refer to chapter 5.
(3) If the dust stripes are still visible: Escalate to the next support level.

7.6 Image Faults vertical to Image Plate run
7.6.1 Banding
Symptom Banding stripes are visible in the clinical

Figure 107: Example for banding
Cause Inhomogeneous movement of the slow scan drive.
Solution (1) Check the table where Digitizer is positioned. It must be solid and in a fixed
position. No vibrations may disturb the scanning.
(2) If no vibrations from the table are transferred to the Digitizer:
Escalate to the next support level.
7.7 Troubleshooting shading calibration issues
There are following main reasons for a failed shading calibration:

 Particles in the optical path: Use the cleaning brush to clean the optical path.
 Contamination and/or any defects on the image plate: Clean the image plate
according to the cleaning procedure or use another image plate.
 Image plate wrong exposed (too high / low dose): Check exposure parameters.
 Image plate not exposed on its entire area (wrong collimation): Ensure that the
image plate is entirely exposed.
 PMT exposed to intensive light before calibration (in this case PMT has lower
sensitivity): Wait until the PMT has back the normal sensitivity (time depends on
duration and brightness of the light exposure).

7.8 Appendix: Using the Limit Pattern to judge image artifacts
The limit pattern shows the limit of acceptable image quality concerning stripes parallel
and vertical to the image plate run. It is available on the Digitizer USB flash drive.
7.8.1 Preparation
(1) Create a flatfield image as described in chapter 5. Main steps:

- Check the image plate.
- Erase the cassette.
- Expose the image plate.
- Scan the image.
(2) Check the image.
7.8.2 Comparing the Flatfield with the Limit Pattern

(2) Remove the USB flash drive and insert it at the NX workstation.
(3) On the NX workstation select the Main Menu.
(4) Select import images.
(5) Browse to the USB flash drive to select the limit pattern in directory
\LimitPattern.
(6) Wait until the image is imported (approx. 15 seconds).
(7) Select the examination menu.
(8) Visually compare the flatfield with the limit pattern.
(9) Evaluate as follows:
 If the scanned image visually looks as good as or better than the limit
pattern, the image quality is okay.
 If there are unacceptable effects see chapters 7.5 and 7.6 of this document.

8 Repair
8.1 Required tools
For servicing the Digitizer following tools are required:
Part of Digitizer delivery:
1,5 mm Copper Filter

TX20 Spare part number*:
CM+9 5155 1015 2
To be organized locally:
Polynit wipes Or CR Phosphor Lint free cloth

Spare Part Number*: Plate Cleaner
10+9 9999 1273 0 Spare part number*:
10+9 9999 1197 0
200 Multimeter
(Ohmmeter) Service PC
Antistatic
Flash light wrist strap
Spare part number*:
CM+9 9999 0830 0
Figure 108
* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.

8.2 Service user interface
8.2.1 Accessing the Service user interface
Access to the “Service User Interface” for

the Digitizer is done via browser (e.g.
Internet Explorer or Firefox).
Any PC with network access to the
Digitizer can be used.
Figure 109: Digitizer Service User Interface
It is recommended using the NX workstation to access the Digitizer service user

interface, as the NX workstation has the Error Viewer installed by default.
When using a different PC in the network, following service functions are not
accessible, as they require confirmation in the Error Viewer:
 Diagnose Cycle
 Endurance Run Cycle
 Shading Calibration
For more information se also chapter 8.2.4, Remote access to the Service functions.

Proceeding to access the Service User Interface:

(1) Start the browser via shortcut or by entering “iexplore” in the search window of
the start menu.
(2) Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser address
window. Note, that IP address 192.192.192.192 does not work with Internet
Explorer 9 and software < ARC_1404. See also CR 10-X SB08.
(3) Enter username and password which is provided during the web based training.
Proceeding to quit the Service User Interface:

(1) Select: Logout
(2) Follow the Logout wizard.
(3) Close the browser window.
IMPORTANT:
 Do not use the browser buttons “back” and “forward” for navigation. Use the menu
in the service user interface for navigation only.
 Do not quit a service session by closing the browser window. Only quit a service
session via Logout button.

8.2.2 Overview of the Digitizer Service user interface menus:
Menu See chapter

Logout 8.2.3.1
Home 8.2.3.2
General Info
Device Info 8.2.3.3
Network Info 8.2.3.4
Reporting
Info Counter 8.2.3.5
Error Statistics 8.2.3.6
Service Activity Logfile 8.2.3.7
Install & Configure
Software Installation 8.2.3.8
Digitizer Settings 8.2.3.9
Destination Settings 8.2.3.10
Site Specific Data 8.2.3.11
Installation Wizard 8.2.3.12
Error Viewer Installation 8.2.3.13
Log Settings 8.2.3.14
Protection Mechanism 8.2.3.15
Diagnose & Repair
Error Code Explanation 8.2.3.16
Device Test 8.2.3.17
Diagnose Cycle 8.2.3.18
Endurance Run Cycle 8.2.3.19
PMT High Voltage on/off 8.2.3.20
Reset Relative Counters 8.2.3.21
Clear Image Queue 8.2.3.22
Maintain & Calibrate
Maintenance Indicator 8.2.3.23
Shading Calibration 8.2.3.24
Backup / Restore
Backup 8.2.3.25
Restore 8.2.3.26

8.2.3 Digitizer Service user interface menu details
NOTE:
Screenshots of the Service Graphical User Interface (GUI) represent the status at
release of this document. The actual Service GUI screens can deviate at future
software versions. Service GUI screens showing input or output values are examples
only. They may be different depending on the device specific data and / or the situation
on site.
8.2.3.1 Logout
Purpose  Asks to confirm the performed interventions and creates corresponding entries in
the info counter.
 If data have been changed during the service intervention: Asks to perform a
backup of the device specific data.
 Exit the Service Mode in a controlled way.
Usage (1) Select service menu: Logout

(2) Follow the logout wizard.
Figure 110

8.2.3.2 Home
Purpose Shows the main screen.
Usage (1) Select service menu: Home
Figure 111
8.2.3.3 Device Info
Purpose Show information about the Digitizer.
Usage (1) Select service menu:

Device Info
Figure 112

8.2.3.4 Network Info
Purpose Show the network data of the Digitizer and the Workstation.

Network Info
Figure 113
8.2.3.5 Info Counter
Purpose The Info Counter provides device specific information and counters for
troubleshooting and evaluation of device usage.
It is part of the complete backup (as ICN_5151_<SN>.txt file in the ZIP file) and
can also be saved separately. See chapter 8.2.3.25.
Usage (1) Select service menu: Info Counter

8.2.3.6 Error Statistics
Purpose The menu “Error Statistics” shows hit lists (relative and total frequency) for occurred
errors for troubleshooting purposes.
The same information is also part of the info counter.

Error Statistics to display the error
hit lists.
(2) Right-click on the link Save
errorList.txt as .. to save it on the
connected PC.
Figure 114
8.2.3.7 Service Activity Logfile
Purpose The menu Service Activity Log shows a logfile of all actions carried out with the help of
the service user interface. It is also part of the backup.

Service Activity Log.
(2) Right-click on the link Save Service
Activity Log as .. to save it on the
connected PC.
Figure 115

8.2.3.8 Software Installation
Purpose The menu “Software Installation” allows to upload and install software for the Digitizer.
IMPORTANT:
Software installation can be performed via USB flash drive (checked to be virus-free) or
via any PC with network connection to the Digitizer.
For software installation via USB flash drive:
Preferably use the USB flash drive which is connected in the rear of the Digitizer. When
using a different USB flash drive be aware that the Digitizer only accepts USB flash
drives with a certain specification (e.g. maximum size 4 GB).
Usage Software installation is described in

chapter 11, Upgrade procedure.
Figure 116

8.2.3.9 Digitizer Settings
Purpose The menu “Digitizer Settings” allows entering data to modify:

 The local settings of the Digitizer:
o Date and Time
o User interface language (language of the user messages displayed by the
Error Viewer on the Workstation)
 The Digitizer network settings.
Usage (1) Select service menu: Digitizer

Settings.
(2) Perform the required settings.
(3) If you want to go back to the
default Digitizer settings: Select
Load default settings.
(4) Select Load Digitizer Network Figure 117
Data from USB to read out the
data from an adc.cpf file on the
Digitizer USB flash drive.
This CPF file:

 Can be created with the
CCM tool* or
 Can be exported from the NX
configuration tool.
*The CCM tool (Configuration and Customization Manager) is by default installed on the NX workstation
NOTE:
 The configuration of the Digitizer settings is described in chapter 4.
 Function “Load default settings” is available as of software version ARC_1404
only.

8.2.3.10 Destination Settings
Purpose The menu “Destination Settings” allows entering data to modify the destination network
settings.
Usage (1) Select service menu: Destination

Settings
(2) Change the required settings.
(3) Select Load Destination Network
Data from USB to read out the
data from an adc.cpf file on the
Digitizer USB flash drive.
This CPF file:
 Can be created with the
CCM tool* or
 Can be exported from the NX
configuration tool.
(4) If you want to go back to the
default destination settings: Select Figure 118
Load default settings.
(5) Select Test Communication to
check the network connection to
the Workstation.
NOTE:
 The configuration of the destination settings is described in chapter 4.
 Function “Load default settings” is available as of software version ARC_1404
only.

8.2.3.11 Site Specific Data
Purpose The menu “Site Specific Data” allows entering the site specific data for identification of
the Digitizer. The data are part of the Info Counter.
Must be filled-in during installation.
Usage (1) Select service menu: Site Specific

Data
(2) Enter the required data.
(3) Click OK to save the entered data.
Figure 119
8.2.3.12 Installation Wizard
Purpose The installation wizard guides through all required steps to set up the Digitizer.
It starts automatically at first connection to the service user interface.
It calls following screens, one after another:
 Digitizer settings
 Destination settings
 Site specific data
 Error Viewer Installation
 Installation Date Confirmation
As long as the installation date is not confirmed, a reminder is displayed in the service
user interface to set up the Digitizer.
Alternatively all data for set up can also be entered in separate menus below Install &
Configure.
Usage (1) Select service menu: Installation Wizard

(2) Follow the further instructions.

8.2.3.13 Error Viewer Installation
Purpose The menu “Error Viewer Installation” allows to install the Error Viewer on the connected
PC from the browser.
Usage (1) Check if the Error Viewer is already

installed on the assigned workstation:
An active Error Viewer is indicated by
the Error Viewer icon on the task bar:
Figure 120
De-install the Error Viewer in Control
Panel > Programs and features
(2) Select service menu: Error Viewer
Installation
(3) Click: ErrorViewerInstaller.msi
(4) Follow the further instructions.
8.2.3.14 Log Settings
Purpose The menu “Log Settings” allows to toggle different levels or error logging. This may be
required to trace sporadic problems.
Usage (1) Select service menu: Log Settings

(2) Adapt the required settings:
 Log Level:
Standard or Extended.
Default: Standard.
 Days until extended Log Level is
automatically reset to standard.
Default: 1 Figure 121
(3) Click: SAVE
NOTE:
Only use the "extended logging" function if required for troubleshooting: Extended
logging may have an impact on the performance of the system.

8.2.3.15 Protection Mechanism
Purpose The menu “Protection Mechanism” allows enabling or disabling the protecting
mechanism to access the service menu. By default the protection mechanism is
disabled.
For more information to the “Protection Mechanism” contact the Agfa Service Manager
in the National Sales organization.
Usage (1) Select service menu: Protection

Mechanism
(2) Enter access code and license code to
enable protection of service tools.
(3) Enter a deactivation code in the
“Remove license key” window to
disable the protection mechanism.
Figure 122

8.2.3.16 Error Code Explanation
Purpose The menu “Explain Error Code” list the description for the Digitizer error codes which
are reported by the Error Viewer.
Usage (1) Select service menu: Explain error

code
(2) Enter the error code and click button:
Get Error Description.
The error description is displayed.
Figure 123
NOTE:
The Digitizer issues two types of error codes:
Error Code Type Example Example code to be entered in

the Service User Interface
Pure service message ARC1001 (25613) ARC1001*
R&D internal error code 24588 24588
*Also the internal error code (in this example "25613") can be looked up.
8.2.3.17 Device Test
Purpose The menu “Device Test” allows to initiate a self test of the Digitizer.
The self test is identical to the self test during boot-up of the Digitizer.
Usage (1) Check, that nobody is using the

system.
(2) Select service menu: Device Test
(3) Click: Start Selftest
Figure 124

8.2.3.18 Diagnose Cycle
Purpose The menu “Diagnose Cycle” allows to perform a complete scan cycle manually step by
step e.g. for troubleshooting purposes.
Usage (1) Select service menu: Diagnose

cycle:
The Error Viewer window opens.
(2) Click: Confirm
Figure 125
(3) Put a cassette into the Digitizer.

(4) Select the IP format, if the IP size is different to 35 x 43 cm, and the drop down
box offers the possibility to change the value.
If an IP format is used which is smaller than the default format “35 x 43 cm”, and
the proper IP size is not selected, the diagnose cycle works with default timings
for a 35 x 43 cm IP.
(5) Press the grey marked buttons to perform the required actions.
See also NOTE below.

Figure 126

IMPORTANT:
 The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case entering the diagnose cycle
window needs to be confirmed at the NX workstation.
 Only leave the Diagnose Cycle window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.
NOTE:
Description of the colored rectangles shown in the diagnose cycle overview:
 A light blue displayed rectangle shows other statuses of the complete

cassette cycle.
 A green displayed rectangle shows the current status.
 A dark blue displayed rectangle shows the next possible action.
 A gray displayed rectangle shows the next possible action.
8.2.3.19 Endurance Run Cycle
Purpose The menu “Endurance Run Cycle” allows to run up to 300 cassette cycles with or
without scanning and erasure:
This can be helpful when investigating sporadic image plate handling failures.
Usage (1) Select service menu: Endurance

Run Cycle:
The Error Viewer window opens.
(2) Click: Confirm
Figure 127

(3) Enter the number of cycles

(4) Select NO for Scanning (i.e. laser
beam switched off during scan) and /
or Erasure if required.
If set to NO: Also set the Cassette
format* (required, as without
scanning the Digitizer does not know
the cassette format).
(5) Put a cassette into the Digitizer.
(6) Click: Start
(7) Click Stop to interrupt before the
Figure 128
number of adjusted cycles is
completed.
IMPORTANT:
 The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case, entering the Endurance Run
window needs to be confirmed at the NX workstation.
 Only leave the Endurance Run window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.

8.2.3.20 PMT High Voltage on/off
Purpose The menu “PMT High Voltage on/off” allows to switch on and off the high voltage at the
PMT (Photomultplier).
To switch the high voltage off may be required, to observe the image plate run with
open covers for troubleshooting. With PMT high voltage switched on (default situation)
and with covers opened, the Digitizer is blocked for further action., as it detects incident
of light.
Usage (1) Select service menu: PMT High

Voltage on/off
(2) Set the IP format which shall be
observed* and click Switch High
Voltage off to switch PMT high
voltage off: Now it is possible to
observe the scan cycle with covers
opened for the selected IP size.
(3) To switch it on again, click
Switch High Voltage on or reboot
the Digitizer.
* with PMT High Voltage switched off, the

Digitizer cannot read the bar code label,
Figure 129
and as a consequence does not know the
IP size. The IP size has to be entered
manually, to select the proper timings for
the scan cycle.
IMPORTANT:
Always switch the high voltage on before handing over the equipment to the customer.
With PMT high voltage switched off the Digitizer scans images, it does not record the
image however.
By a reset of the Digitizer (switch off / on) the high voltage for the PMT is switched on
again.

8.2.3.21 Reset Relative Counters
Purpose With the menu “Reset Relative Counters” the relative counters* of the info counter
are cleared. This may be required to easily track new info counter entries after a
service intervention.
Usage (1) Select service menu: Reset

Relative Counters
(2) Click: OK
Figure 130
8.2.3.22 Clear Image Queue
Purpose There are cases, where an image cannot be transmitted, and stays in the queue
forever, despite the processing station software is running. This may happen during
setup of the Digitizer. Examples:
 An image is scanned while the network is disconnected. At the same time the
destination settings are changed (e.g. IP address of Workstation).
 Destination AE title is wrong configured in the Digitizer.
In this case after each subsequent scan a “destination not available” or “destination is
invalid” warning is displayed.
With the menu “Clear Image Queue” all images in the image queue can be erased.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.

Usage (1) Select service menu: Clear Image

Queue
(2) Select: Clear Image Queue.
(3) Confirm deleting the image queue by
clicking: OK
Figure 131
8.2.3.23 Maintenance Indicator
Purpose The menu “Maintenance Indicator” allows:

 To reset relative counters after performed maintenance.
 To activate or deactivate the user message "Maintenance interval expired” in
the Digitizer Remote Display if the maintenance due date is expired. By default
the maintenance notification is disabled.
 To change the target values for the Mean Cycle Between Maintenance
(MCBM) and the Mean Time Between Maintenance (MTBM).
Usage (1) Select service menu: Maintenance Indicator

(2) Select button Maintenance done to reset the time and cycle counters for
preventive maintenance.
(3) Select “Reminder for Preventive Maintenance” yes to enable user message
"Maintenance interval expired” in the Digitizer Remote Display.
(4) Select the required interval. Note, that it is possible to select either “Time based”
or “Cycle based” maintenance, or both in parallel.
(5) Select Done at the Maintenance parts, if one of the required activities has been
performed. This resets the respective counter.
NOTE:
For more information to the Maintenance Indicator and preventive Maintenance refer to
the Service Plan for the Digitizer, Document ID 32332049.

Figure 132: Maintenance Indicator set to “yes”
Figure 133: Maintenance Indicator set to “no”

8.2.3.24 Shading Calibration
Purpose The menu “Shading Calibration” provides:

 Functionality to compensate image inhomogeneities caused by certain properties
of the scanning system of the Digitizer (Button "Calibrate").
 Possibility to view the current calibration curve (Link "Show calibration line") for
troubleshooting.
 Possibility to download the current calibration data to PC (Link "Download
calibration line") for troubleshooting. Note, that the calibration curve is also part of
a complete backup.
A shading calibration has to be performed after replacement of following spare parts:
 Optics Module
 PMT with Light Collector
Usage To perform a shading calibration:

(1) Select service menu: Shading Calibration
(2) Follow the instructions on the screen. For details refer to chapter 5.1
To view the current calibration curve for troubleshooting purpose:
(1) Select: Draw calibration line
To copy the current calibration curve to PC for troubleshooting purpose:
(1) Select: Download calibration line
IMPORTANT:
For Digitizers that use PIP as well as NIP image plates the shading calibration must be
carried out two times: once with a NIP image plate and once with a PIP image plate.

Figure 134

8.2.3.25 Backup
Purpose The menu “Backup” allows storing device specific settings and other relevant data
(e.g. info counter, logfiles etc.) in a backup Zip file (= Backup).
The backup file is one important part of the data to be provided when escalating a
Digitizer problem. It is saved with following syntax:
BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
(1) Select service menu: Backup
Figure 135
Perform the following steps to create a complete external backup:

(1) Choose option: Complete Backup
(2) Click Save to USB Digitizer or Save to PC to perform the complete backup.
(3) Wait a few seconds until the message Backup finished" is displayed.
Perform the following steps to create a backup of single files:

(1) Choose option: Backup Single Files Only
(2) Select the required files:
 Infocounter and/or
 Calibration Files and/or
 Logfiles and/or
 Service Activity Log
(3) Select Save to USB Digitizer or Save to PC to perform the backup.
(4) Wait a few seconds until the message Backup finished is displayed.
NOTE:
It is recommended to perform in any case a "complete backup".

8.2.3.26 Restore
Purpose The menu “Restore” is required to restore a previously created backup file of the
Digitizer.
Usage (1) Select service menu: Restore

(2) Click: Read from USB Digitizer or Read from PC
(3) Select the backup file. It is a file with following syntax:
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
Figure 136

8.2.4 Remote access to the Service functions
Purpose Remote access to the Digitizer means: Connection via a PC in the local network or
via internet.
To prevent that service actions initiated via service user interface interfere with the
operation by the customer, two safety levels are built in the software:
 Level 1: When executing the function (e.g. software installation), the Digitizer status
indicator changes to red constant. The user cannot scan an image.
Note, that the status indicator only changes to red, when the function is really
executed (e.g. by pressing OK). Just by opening the menu, the safety level 1 is not
yet activated.
 Level 2: The service engineer has to confirm in the Error Viewer (installed on the
assigned Workstation), that the function can be executed.
The table below shows the safety level per service menu:
Service Menu Name Reference Level 1: Level 2:

Scanning blocked Confirmation
required
Logout 8.2.3.1 no no
Home 8.2.3.2 no no
Device Info 8.2.3.3 no no
Network Info 8.2.3.4 no no
Info Counter 8.2.3.5 no no
Error Statistics 8.2.3.6 no no
Service Activity Logfile 8.2.3.7 no no
Software Installation 8.2.3.8 yes no
Digitizer Settings 8.2.3.9 yes no
Destination Settings 8.2.3.10 yes no
Site Specific Data 8.2.3.11 no no
Installation Wizard 8.2.3.12 yes no
Error Viewer Installation 8.2.3.13 yes no
Log Settings 8.2.3.14 no no
Protection Mechanism 8.2.3.15 no no
Error Code Explanation 8.2.3.16 no no
Device Test 8.2.3.17 yes no

Service Menu Name Reference Level 1: Level 2:

Scanning blocked Confirmation
required
Diagnose Cycle 8.2.3.18 yes yes
Endurance Run Cycle 8.2.3.19 yes yes
PMT High Voltage on/off 8.2.3.20 yes no
Reset Relative Counter 8.2.3.21 no no
Clear Image Queue 8.2.3.22 yes no
Maintenance Indicator 8.2.3.23 no no
Shading Calibration 8.2.3.24 yes yes
Backup 8.2.3.25 no no
Restore 8.2.3.26 no no
*Scanning blocked during Error Viewer installation as of software > ARC_1404.

8.3 Replacements
The replacement instructions are enclosed to the Digitizer spare parts as printout.
They are also available as PDF documents on the Agfa Medimg Library: Computed
Radiography  CR Digitizers  CR 10-X  Service Enclosures.
The “List of Service Documents”, Document ID 42863712, lists all available
replacement instructions.
NOTE:
On the Agfa Medimg Library always the latest released spare part enclosure document
is available.
Due to logistical reasons it is possible, that the document versions on the Agfa Medimg
Library and the printout provided with the spare part are different.

9 Maintenance
Purpose To ensure image quality and functional reliability of the system all maintenance tasks
listed here must be carried out.
Depending on national regulations additional maintenance tasks may be required.
NOTE:
Unless otherwise stated, the described maintenance tasks are applicable for all sub-
types 100, 110, 200, 210, 300 and 310. Where specific maintenance tasks are
required for one or more sub-types, this is noted accordingly.
Table: Maintenance overview
The maintenance has to be carried out depending on the settings in the Maintenance
Indicator screen. Refer to chapter 8.2.3.23.
# Step Digitizer Frequency Classification Reference

1 Diagnostics CR 10-X 1 per year / after Recommended 9.1
CR 12-X 15.000 cycles*
CR 15-X
2 Visual checks and cleaning CR 10-X 1 per year / after Recommended 9.2
CR 15-X
3 Lubricating the Cassette Unit CR 10-X After 52.500 Mandatory 9.3
CR 12-X cycles**
Lubricating the Cassette Unit CR 15-X After 52.500
Multiformat cycles**
4 Exchange of wear parts: Mandatory 9.4
 Cover cassette unit CR 10-X After 15.000
CM+6040611 CR 12-X cycles*
 Cassette Unit CR 10-X After 105.000
CM+6040465 CR 12-X cycles**
 Cassette Unit Multiformat CR 15-X After 105.000
CM+6077162 cycles**
 IP Drawer CR 10-X After 105.000

# Step Digitizer Frequency Classification Reference

Type
4  IP Drawer Multiformat CR 15-X After 105.000 Mandatory 9.4
CM+6077183 cycles**
 Slow Scan Plate with Belt CR 10-X After 105.000
Tensioner CR 12-X cycles**
CM+6040524 CR 15-X
 Slow Scan Drum with Pulley CR 10-X After 105.000
CR 15-X
5 Checking image quality CR 10-X 1 per year / after Recommended 9.6
CR 15-X
6 Finalizing preventive CR 10-X 1 per year / after Recommended 9.7
maintenance CR 12-X 15.000 cycles*
CR 15-X
* Recommended value, to be set in the Maintenance Indicator screen.
** Fixed value, independent on Maintenance Indicator settings.
The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.
REQUIRED TIME:
Approximately 1 hour
NOTE:
Use the Maintenance Checklist in chapter 9.8 to fill in the performed steps.
Hand it out to the customer after completion of the preventive maintenance.
TOOLS
 Torx key TX 20
 Flash light
 1.5 mm copper filter, Spare part number*: CM+9 5155 1015 2

REQUIRED CLEANING MATERIAL

 Vacuum cleaner
 Lint free cloth
 CR phosphor plate cleaner
REQUIRED LUBRICATION MATERIAL

Isoflex Topas NB52 (50 ml), Spare Part Number*: CM+9 9999 9247 0
REQUIRED SPARE PARTS

The spare parts listed in the table Maintenance overview are required to replace
wear parts after their specified number of cycles has been reached.

9.1 Diagnostics
9.1.1 Questioning of the customer
(1) Ask the customer for issues with the Digitizer since the last maintenance.
9.1.2 Analyzing the Info Counter
(1) Start the browser on the NX Workstation.

(2) Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser address
window.
(3) Enter username and password which is provided during the service training.
(4) Click menu Infocounter.
(5) Check the entries in menu 5.6, Error History.
(6) Check the meaning of the errors in service menu Error Code Explanation.
9.1.3 Analyzing the Maintenance Indicator
(1) Click menu Maintenance Indicator.

(2) Check the setting for “Reminder for Preventive Maintenance”: If it is set to “yes”,
enter the displayed “Maintenance Status” values in the maintenance checklist.
(3) Check the remaining cycles and time for the exchange of wear parts or
lubrication of the Cassette Unit.

9.1.4 Documenting the technical image quality of the system
NOTE:
For a detailed description on how to create a flatfield image, refer to chapter 5.
(1) Select an image plate of size 35 x 43 cm. If this is not available on site: Select the
widest available image plate.
(2) Prepare the image plate. Refer to chapter 5.1.1.
(3) Expose a flatfield. Refer to chapter 5.1.2.
(4) Identify the image plate: Selection examination type System Diagnosis >
Flatfield. See IMPORTANT note below.
(5) Scan the image plate.
(6) Check image quality.
(7) Keep the image for comparison after the maintenance.
IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.
9.2 Visual checks and cleaning
9.2.1 Checking the condition of the image plates
Perform following steps at each image

plate on site:
(1) Take out the image plate.
(2) Check the image plate for damage
or dirtiness.
(3) Check the Bar Code Label for
dirtiness.
(4) Clean image plate and/or Bar Bar Code Label
Code Label with a lint free cloth
and CR Phosphor Plate Cleaner if 5151_maint_004.cdr
required.
Figure 137

9.2.2 Checking of power and network cable

(2) Unplug the power and network cable at the Digitizer.
(3) Check the condition of both cables:
 No damages at insulation visible
 No symptoms of bending or squeezing visible.
9.2.3 Checking the condition of the Cassette Unit / Cassette Unit Multiformat
(1) Remove the Cassette Unit /

Cassette Unit Multiformat.
5151_ENC_002a.cdr
Figure 138
(2) Examine the Cassette Unit / Cassette Unit Multiformat:

No damage visible.
(3) Check the condition of the brushes
and the cassette flap.
Both are in good condition: No
damage visible causing intruding
light.
Figure 139
5151_MAINT_002.cdr

9.2.4 Checking the screws of tooth rails
(1) Remove the cover of the Cassette

Unit / Cassette Unit Multiformat. 12 mm
5151_ENC_043.cdr
Figure 140
(2) Turn the cassette unit upside down.

(3) Check the four screws of the tooth
rail. If they are loose fasten them.
Figure 141
9.2.5 Checking the condition of the Digitizer covers
(1) Check the condition of the Digitizer covers:

Covers are in good condition: No damage visible causing intruding light.
NOTE:
Observe to exchange the Cover of the Cassette unit (subtypes 100, 110, 200 and
210) after 15.000 scan cycles.

9.2.6 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition
(1) Remove two screws.

8 mm
5151_ENC_016a.cdr
Figure 142
(2) Pull out the IP Drawer Module

Multiformat a few centimeters.
(3) Open the cable holder (A).
B
(4) Disconnect the motor cable (B).
(5) Open the cable holder (C).
A C
5151_ENC_016b.cdr
Figure 143
(6) Turn the IP Drawer Module

Multiformat by 180° (A). B
(7) Disconnect the

light sensor cable (B).
(8) Remove the IP Drawer Module
Multiformat.
A 5151_ENC_001g.cdr
Figure 144

(9) Check condition of the rubber Magnets

surface of the three magnetic
rollers.
 Rubber is not damaged.
 Underlying magnets are
completely covered.
Rubber surface
5151_Maint_006.cdr
Figure 145
(10) Check whether all five magnet

bars are present.
5151_Maint_007.cdr
Figure 146
(11) Optionally when the Digitizer has

reached 52.500 cycles: Lubricate
the glide surface of the cams of the
IP Drawer Module Multiformat.
See IMPORTANT note below.
5151_Maint_008.cdr
Figure 147
IMPORTANT:
When lubricating the cams of the IP Drawer Module Multiformat, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.

9.2.7 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking
condition
(1) Remove two screws.

8 mm
5151_ENC_016.cdr
Figure 148
(2) Take out the IP Drawer Module.
A
5151_ENC_017.cdr
Figure 149
(3) Check condition of the rubber Magnets

surface of the two magnetic rollers.
 Rubber is not damaged.
 Underlying magnets are still
completely covered.
Rubber surface
5151_Maint_010.cdr
Figure 150

(4) Check whether all four magnet

bars are present.
5151_Maint _007a.c dr
Figure 151
(5) Optionally when the Digitizer has
reached 52.500 cycles: Lubricate
the glide surface of the cams of the
IP Drawer Module.
See IMPORTANT note below.
5151_M aint_008a.cdr
Figure 152
IMPORTANT:
When lubricating the cams of the IP Drawer Module, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.

9.2.8 Cleaning the inner side of the Digitizer
(1) Remove the IP Guide Cover.

90° A
5151_ENC_014a.cdr
Figure 153
(2) Clean following parts with a

vacuum cleaner.
 IP Guide Plate
 IP Drawer Module / IP Drawer
Module Multiformat
 Bottom plate of the Digitizer.
5151_Maint_011.cdr
Figure 154

9.2.9 Checking the Erasure Unit
CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
 Do not touch the reflector of the erasure unit by hand.
 Do not use cleaning agents to clean the reflector.
 Only use a lint-free cloth for cleaning.
WARNING:
During operation the erasure unit is hot: Risk of burns.
 Do not touch the Erasure Unit as long as it did not cool down.
(1) Remove the Erasure Unit screws.

8 mm
5151_ENC_008.cdr
Figure 155
(2) Remove the Erasure Unit.

(3) Check the condition of the
reflector. Clean with a lint free
cloth if required.
A
B 5151_ENC_009.cdr
Figure 156

9.2.10 Cleaning the Scan Drive
The following steps (1) to (6) are not required, if the Digitizer reached 105.000 cycles,
and the wear parts "Slow Scan Plate with Belt Tensioner" and "Slow Scan Drum with
Pulley" are exchanged. Refer to chapter 9.4.
(1) Remove the Top Cover.

12 mm
3x
3x
5151_ENC_003a.cdr
Figure 157
(2) Remove the Left Cover.

12 mm
A C
B 5151_ENC_019.cdr
Figure 158

(3) Remove the C-clip.
5151_ENC_028a.cdr
Figure 159
(4) Remove the Slow Scan Bearing.
5151_ENC_028b.cdr
Figure 160
(5) Remove the Slow Scan Belt.
5151_ENC_028c.cdr
Figure 161

(6) Clean following parts with a lint

free cloth and CR phosphor plate
cleaner.
 Slow Scan Belt.
 Slow Scan Pulley.
 Axle of the Slow Scan Drive.
5151_Maint_012.cdr
Figure 162
(7) Turning the scan drum by hand,

visually check the scan drum for
dirt or sticking magnetic particles.
(8) Clean the scan drum with a lint
free cloth and manually remove
magnetic particles if required.
5151_Maint_013.cdr
Figure 163
9.2.11 Using the cleaning brush to clean the Light Collector and mirror
CAUTION:
Damage of the image plate possible if cleaning brush is not in its home position.
 Always move back the cleaning brush to home position.
(1) Shift the cleaning brush to the right

over the complete scan length and
back again.
5151_ENC_016f.cdr
Figure 164

9.3 Lubricating the Cassette Unit / Cassette Unit Multiformat
The following procedure applies to Cassette Unit of CR 10-X, CR 12-X and to Cassette
Unit Multiformat of CR 15-X.
Lubricating the Cassette Unit / Cassette Unit Multiformat is required when the Digitizer
has reached 52.500 cycles.
IMPORTANT:
When lubricating the Cassette Unit, use grease sparingly.
It must be avoided that dropping grease contaminates the image plates or the
Cassette Unit.
The cover of the Cassette Unit is already removed (see section 9.2.4).
(1) Lubricate the lower part of the Cassette Unit at the places as indicated in
Figure 165.
A
C
C
5 1 5 1 _ m a i n t_ 0 0 1 a .c d r
Figure 165: example CR 15-X
A Tooth rail
B Axis
C Pins of the cassette press-on mechanism

(2) Turn the Cassette Unit.

(3) Lubricate the marked areas
(running surface of the roller).
5151_Maint_017.cdr
(4) Shift back the movable assembly.

(5) Lubricate the two pins.
5151_Maint_015.cdr
(6) Keep the movable assembly with

one hand (A).
(7) Press the release lever (B). A
(8) Gently release the movable

assembly. B
5151_Maint_016.cdr
Figure 168

(9) Lubricate the surface (A) at the

unlocking mechanism for the
cassette shutter.
Figure 169
9.4 Exchanging wear parts
(1) Exchange the following wear parts:

Wear part Cycles Type Figure
 Cover Cassette Unit After CR 10-X
CM+6040611 15.000 CR 12-X
(exchange required to cycles
avoid that broken rubber
parts can slide into the
device)
 Cassette Unit After CR 10-X

CM+6040465 105.000 CR 12-X
cycles

Wear part Cycles Type Figure

 Cassette Unit After CR 15-X
Multiformat 105.000
CM+6077162 cycles
 IP Drawer After CR 10-X

CM+6040474 105.000 CR 12-X
cycles
 IP Drawer After CR 15-X

Multiformat 105.000
CM+6077183 cycles
 Slow Scan Drum with After CR 10-X

Pulley 105.000 CR 12-X
CM+6040491 cycles CR 15-X
 Slow Scan Plate with After CR 10-X

Belt Tensioner 105.000 CR 12-X
CM+6040524 cycles CR 15-X
(2) Follow the instructions in the replacement instructions which are part of the
delivery.

9.5 Reassembling the Digitizer
(1) Remount all parts. Refer to IMPORTANT note below.

(2) Connect power and network cable.
IMPORTANT:
For Cover Cassette Unit Multiformat
(subtypes 300 and 310) only:
When mounting the Cassette Unit
Multiformat in its Cover, keep the left
cassette flap open.
Be careful, not to squeeze your finger.
Only insert it this far, that the flap just
opens.
5151_MAINT_003.cdr
Figure 170
9.6 Checking image quality
(1) Expose a flatfield on the same image plate that was used to record the image
quality at start of the preventive maintenance.
(2) Identify and scan the image plate.
(3) Compare this image with the image before the maintenance.
(4) In case of image artifacts: Troubleshoot as described in chapter 7.

9.7 Completing the maintenance
9.7.1 Confirming the preventive maintenance
(1) In the service user interface select

menu Maintenance Indicator.
(2) If the Maintenance Indicator is
switched to “yes”: Click
Maintenance Done.
(3) In case of exchange of wear parts
or lubrication of the Cassette Unit:
Select Done for each single
performed task.
(4) Select menu Backup and perform
a backup.
(5) Click Logout.
Figure 171
9.7.2 Informing the customer
(1) Fill-in the maintenance checklist. See chapter 9.8.

(2) Hand-over the maintenance checklist and inform the customer about the results
of the preventive maintenance.

9.8 Maintenance Checklist
Maintenance Checklist
CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader
Digitizer Serial Number

Total cycles since installation:
Cycles since last maintenance:
Date:
Service Engineer name:
# Task Not OK / NOT OK Solved

applicable Done
1. Ask the customer for issues with the
Digitizer.
2. Analyze the infocounter.
3. Analyze the Maintenance Indicator.
4. Document the technical image quality
of the system.
5. Check the condition of the image
plates.
6. Check the power and network cable.
7. Check the condition of the Cassette
Unit.
8. Check the screws of tooth rails.
9. Check the condition of the Digitizer
covers.
10. Remove IP Drawer Module Multiformat
(CR 15-X) and check condition.
11. Optional: Lubricate the cams of the IP

Drawer Module Multiformat (CR 15-X)
after 52.500 cycles.
12. Clean the inner side of the Digitizer.
13. Check the Erasure Unit.
14. Clean the Scan Drive.

# Task Not OK / NOT OK Solved

applicable Done
15. Use the cleaning brush to clean the
Light Collector and mirror.
16. Lubricate the Cassette Unit (CR 10-X/
CR 12-X) / Cassette Unit Multiformat
(CR 15-X) after 52.500 cycles.
17. Exchange wear part: Cover of Cassette

Unit (CR 10-X/CR 12-X) after every 15.000
cycles.
18. Exchange other wear parts after
105.000 cycles:
 Cassette Unit (CR 10-X/CR 12-X)
 Cassette Unit Multiformat (CR 15-X)
 IP Drawer Module Multiformat
(CR 15-X)
 Slow Scan Plate with Belt

Tensioner (CR 10-X/CR 12-X/CR 15-X)
 Slow Scan Drum with Pulley
CR 10-X/CR 12-X/CR 15-X)
19. Reassemble the Digitizer

20. Check image quality
Items to be solved:
# Description Recommended due date

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

10 Release information
10.1 Software Release ARC_1103
Release Date 03/2012

Digitizer SNs Type 5151 / 100: SN ≥ 1000
Availability USB flash drive, delivered with the Digitizer
Prerequisites The NX workstation connected to the Digitizer requires
software ≥ NX 2.0.8700 / 3.0.8700.
For additional system component compatibility
information refer to following documents:
 Solution Structure Data Document, Document ID
30781759
 CR/DR Interoperability Matrix, Document ID
31333326
Reference Document None
10.1.1 Features of Software ARC_1103
Software ARC_100X contains all features which are required to perform the functions
as specified in the "Intended Use" statement.
For more information to the "Intended Use" statement refer to CR 10-X Service Manual
chapter 3.1, Safety Guidelines / General Repair Instruction.


Digitizer SNs Software ARC_1201 is installed in Digitizers with SN ≥
1039 and additionally in SN 1014, 1016, 1018, 1019,
1020, 1028 ex-factory.
Availability  Agfa Medimg Library*
 USB flash drive, delivered with the Digitizer
software ≥ NX 2.0.8700 / 3.0.8700.
30781759
31333326
Reference Document DD+DIS033.12E, Service Bulletin No. 01,
Digitizer CR 10-X released for controlled Delivery
* On the Agfa Medimg Library only the latest software release can be downloaded.
10.2.1 New features and solved issues of Software ARC_1201
 A new Error Viewer version 2.0.9.0 is released together with software ARC_1201.
New features of the Error Viewer:
o Connection between Digitizer and PC is checked periodically: Status indicator
switches to "red triple flashing" if a "ping" to the configured PC fails and to
"fast red blinking" if the connection to the Error Viewer fails. The network
connection failure has the higher priority.
o Title of the Error Viewer panel is changed to "AGFA Digitizer Remote Display".
o If an error is displayed, the user can browse through all previous errors i.e.
errors messages which were closed by pressing the "OK" button.
o Displays now the status “connected” or “offline” in the new status bar.
o The Digitizer checks now the version of the Error Viewer: If this version is not
compatible to the Digitizer software or has severe known bugs, the Digitizer
switches the status indicator to "red fast blinking" to indicate that the
ErrorViewer must be updated to the version which is integrated in the Digitizer
software.
 Reliability of the barcode reading improved.
 Photomultiplier flash memory errors are repaired automatically: The software
doesn't crash anymore if the Photomultiplier flash memory is corrupted.

 Galvo adjustment is optimized: The adjustment is checked and repeated once per
minute if required.
 Infocounter values like installation/manufacture date and machine running time are
corrected.
 Image is not lost anymore for following special case:
- Network is disconnected during scan and
- Cassette is not removed after scan and
- Digitizer is switched off afterwards

Digitizer SNs Software ARC_1202 is installed in Digitizers with
SN ≥ 1215 and additionally in 1206, 1211 and SN 1212
ex-factory.
software ≥ NX 2.0.8700 / 3.0.8700.
 Solution Structure Data Document, Document ID*
30781759
 CR/DR Interoperability Matrix, Document ID*
31333326
Software Update ARC_1202 available to solve Galvo
Error 10852
10.3.1 Solved software issues in Software ARC_1202
In software ARC_1202 the Galvo adjustment time is adapted: This prevents error
10852 (Adjust Galvo failed) which may appear at a Digitizer fully warmed up and
operated at higher ambient air temperature.


Digitizer SNs Software ARC_1302 is installed in Digitizers with
SN ≥ 1517 and additionally in SN 1381, 1424, 1428,
1429, 1430, 1433, 1435
software ≥ NX 2.0.8700 / 3.0.8700.
30781759
31333326
Software Update ARC_1302 available
 Solution for Headquarter Complaint HQ_1207130004:

With ARC_1302 also a new version of the Digitizer operating system is installed.
This solves the issue with some Digitizer USB flash drives, being too slow for
software installation.
 In software ARC_1201 a workaround was implemented to prevent a software
crash in case of Photomultiplier flash memory errors. Now the final solution is
implemented, to prevent read and write errors of the Photomultiplier flash memory.
 Solved sporadic software issue with Error Viewer being offline each 15 seconds.
The issue may appear if Digitizer and PC are switched on at the same time.
 Solved issue with green blinking status LED after scan for several minutes, if an
error occurred during scan.
 The feedback messages during service function “endurance run” are now updated
with each step (feeding IP, scanning, erasing etc.). Before, the feedback
messages stopped with “feeding IP”, despite endurance run worked fine.

 Solved error ARC_4004 (22757) after exchange of the PMI Board: This error
needed to be solved by performing a shading calibration.
 The default destination settings, that are configured after installing software
including formatting, are identical now with the destination settings as shipped
from production.
 The shading calibration now also can be performed, if the NX application software
is not running.
 Solved issue with wrong error message, if the transfer of the ID data from NX to
the Digitizer does not work correctly: Wrong error message: “Error occurred.
Image plate is not scanned and erased.”. Correct error message: “Error during
read-out of the ID data. Restart PC and Digitizer.”
 Solved software hang-up if the service function “endurance run” was started and
stopped again before a cassette was inserted.
10.4.2 New features of Software ARC_1302
 Improved error code descriptions for all error codes. They are also available offline
in the Service Manual, chapter 3.3, Troubleshooting.
 Function to read the barcode on the image plate is more reliable.
 File ErrorInformation.html with information about the last error (if an error occurs)
is written to USB flash memory if the connection to the Error Viewer on the
NX workstation is not available. This file is removed again when the Error Viewer
is reconnected.
 Support of new type of "PMT with Light Collector". As a consequence, the spare
part "PMT with Light Collector" requires software ≥ ARC_1302. The enclosure
document to the spare part is adapted accordingly.


Digitizer SNs Software ARC_1304 is installed in Digitizers with SN ≥
1551 and additionally in SN 1377, 1381, 1405, 1424,
1428, 1482, 1495, 1516 to 1523, 1525 to 1528, 1533,
1534, 1537 to 1549 ex-factory.
software ≥ NX 2.0.8700 / 3.0.8700.
30781759
31333326
Reference Document DD+DIS189.12E, Service Bulletin No. 06, Software
Update ARC_1304 available
Software ARC_1304 solves some software issues, that appeared in production only:
 During boot-up the target high voltage for the Photomultiplier is not reached. Boot-
up stops with error ARC2202 (10753). In software ARC_1304 the adjustment for
the target high voltage is optimized to prevent the issue (HQ_1210190006).
 When the image plate is slipping on the scan drum before scanning starts, the
slow scan motor decelerates already before the last few scan lines were scanned.
This may lead to a decreased density at the last few scan lines (< 1 mm scan
length) (HQ_121008000).
In software ARC_1304 scanning is extended by 3 mm to have enough safety
margin.
 Warning messages about scan length deviations are issued in the Error Viewer,
despite no image distortions are available. In software ARC_1304 the mechanism
to display the warning message is less sensitive.
 Sporadically the Begin of Scan signal is detected too early, due to a timing
problem. In this case error ARC4200 (4254) is displayed. After a reboot the image
is usually scanned without error message. In software ARC_1304 the timing
problem has been corrected.


Digitizer SNs Software ARC_1404 is installed in following Digitizers
ex-factory.
Type SNs
SN ≥ 2.500 and additionally in SN 2.342
5151/100
and 2.497
5151/110 SN ≥ 20.001
5151/200 SN ≥ 30.001
5151/210 SN ≥ 40.001
Prerequisites The NX workstation connected to the Digitizer requires:
 For type 5151/100 and 110 software ≥ NX 2.0.8700 /
3.0.8700.
3.0.8800.

30781759
31333326
Reference Document DD+DIS084.13E, Service Bulletin No. 10, Software
ARC_1404 available
NOTE:
Software ARC_1404 is the first software which supports also the three Digitizer
subtypes 110, 200 and 210 that were introduced in 04-2013.

 Contains solution for Digitizer service user interface access problems with Internet
Explorer 9 as long as IP address is on 192.192.192.192, by an upgrade of the
Digitizer operating system. A detailed symptom description and workaround was
communicated with SB No. 08 (HQ_1301090001).
 Prevents image fault on the last 7 cm of the Image due to image plates delivered
with wrong IP size code. This issue was communicated with MSB No. 09.
As of software ARC_1404 a wrong IP size code is ignored, so that also image
plates of the affected lot numbers can be used again.
10.6.2 New features of Software ARC_1404
 Together with ARC_1404 a batch file is released to make the Digitizer compatible
with the Error Viewer implemented in SE 2.0. The usage of the batch files is
described in SE 2.0 Service Manual DD+DIS222.11E, Chapter 5, Configuration, as
of revision 2. The batch file is available in the SE 2.0 software download area.
 Supports the additional Digitizer subtypes 110, 200 and 210.
 Some minor improvements in functionality for the operator:
o Displays now an error message if an empty USB flash memory is detected at
start-up.
o Blinking of status indicator during a scan cycle improved: Now the pause
between two "LEDs ON" states is always the same time, even at end of the
cycle. Previously this pause could be “Zero” in some cases (i.e. green status
LED continuously “ON”).
o Improved clean-up cycle at start-up: The IP is moved to the tray only as
much as necessary to be able to find IP and move IP back into the cassette
(i.e. not a fixed distance anymore). This way the IP cannot be lost on the tray
anymore.
 Some minor improvements in functionality for the service user:
o Log file dump in case of an error: A so-called malfunction file with the syntax
“MALF_TYPE_SN_ERRORCODE_DATE_TIME” is generated for each
occurring error. These malfunction files are automatically part of a complete
backup and part of the logfiles backup. They contain all required logfiles and
configuration files for error evaluation when escalating a problem.
o Creates an automatic backup file on the USB flash drive at logout if the
configuration was changed and no backup was made.
o Error Viewer shows now correct time stamps in its error history, i.e. the time
when the error occurred.

o Restoring the backup file does not overwrite the infocounter and service
activity log file anymore.
o Images can now be deleted from the image queue via the service interface.
o Endurance run doesn't hang-up anymore if it is stopped in between.
o ErrorViewer starts now correctly if two Ethernet network cards are installed in
NX and the Digitizer is switched off when the PC is started: No hang-up
anymore.
o Counters for IP cycles and operating hours in the optic module and PMT with
Light Collector are now working correctly.


ex-factory.
Type SNs
5151/100 SN ≥ 5.000
5151/110 SN ≥ 20.500
5151/200 SN ≥ 30.500
5151/210 SN ≥ 40.500
3.0.8700.
 For type 5151/200, 210, 300 and 310 software
≥ NX 2.0.8800 / 3.0.8800.
30781759
31333326
Reference Document DD+DIS205.13E, Service Bulletin No. 15, Document ID :
43678653

10.7.1 Solved software issues and improvements in Software ARC_2012
 PR1307090004: Improved galvo* control to support Optic Modules with extreme

galvo characteristics and to minimize errors ARC2101 (10852).
*Galvo = motor for oscillating mirror in the optic module.
 New status indicator blinking codes are introduced to prevent the user from
pressing the cassette release button too early. For details see Note below.
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
 The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
 The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The color did not change.
10.7.2 Solved software issues with software ARC_2012
 Solved memory leaks in the Error Viewer and some software components of
software ARC_1404, which can lead to a software crash of the Digitizer, when it
is switched on for many hours.
 Improved error handling in case of IP jams and barcode reading errors by clear
separation of error causes.
 Changes of service functionality:
o The error ARC2101 (10852) is split up in three different error codes (additional
error codes ARC2101 (10858) and ARC2101 (10859)) to be able to
distinguish between different reasons for galvo failures.
o The latest USB driver is now always installed at software installation, no
matter from which software version it starts.
o The Digitizer installation date is automatically set after 10 days of usage (i.e.
minimum one scan cycle on 10 different days).
o Backup file contains now all Digitizer specific files (module counters, settings
and module information like e.g. serial number).
o Modules (PMI board, Photomultiplier, Optic Module) store now the list of
devices, in which they have been installed, correctly.
o Service function "Reporting > Error Statistics" does not crash anymore.

o If the Error Viewer is uninstalled, the specific settings (e.g. the used IP
address in case of several installed network cards) are now kept automatically
and needs not be set again after installing the new Error Viewer.
o A software installation with formatting restores now only some necessary
settings like network settings. Language settings, site information and
destination configuration are removed and have to be set again.
o If the barcode cannot be read because the image plate cannot be transported
to the scan drum correctly, an image plate handling error instead of a barcode
reading error is now displayed and stored in the Infocounter. This prevents
unnecessary optic module replacements.
o If reading of the barcode fails, but the barcode can be read after some retries,
the number of needed retries is stored in the Infocounter for each image plate
/ barcode.
o The USB flash memory, delivered with the Digitizer, contains now the DICOM
limit pattern. Before only the limit pattern in native NX format was included.


ex-factory.
Type SNs
5151/100 SN ≥ 5.187
SN ≥ 20.525 and in SN 20.521, 20.522,
5151/110
20.523
SN ≥ 30.550, 30.568, 30.569, 30.572,
5151/200
30.573, 30.574, 30.575
5151/210 SN ≥ 40.520
5151/300 SN ≥ 50.003
5151/310 SN ≥ 45.002
3.0.8700.
 For type 5151/200, 210, 300 and 310 software
≥ NX 2.0.8800 / 3.0.8800.
30781759
31333326
Reference Document DD+DIS013.14E, Service Bulletin No. 16, Document ID
44052584

10.8.1 New features of software ARC_2102
CR 15-X / CR Multiformat Reader is supported. This involves following software

changes:
 The service GUI contains a new menu “Maintenance Indicator”. For details to this
menu refer to SB No. 14, Document ID 43357111.
 If the maintenance indicator is configured: The user is reminded about a
preventive maintenance visit after each boot-up, as soon as the configured time
or cycle counter is reached.
 Independent on the maintenance indicator configuration: The user is reminded
about a preventive maintenance visit after each boot-up, as soon as 52.500
cycles or 105.000 cycles are reached.
 A second light sensor as part of the “IP Detection Double Light Sensor” is
supported. This sensor checks IP run for IP sizes other than 35 x 43 cm.
 The IP Drawer Motor for CR 15-X / CR Multiformat Reader is permanently
controlled after scan, to enable cassette release.
Note, that these software changes are also present in software ARC_2012. They were
not communicated with SB15, “Software ARC_2102 available with several
improvements”, as ARC_2012 was not released yet for CR 15-X / CR Multiformat
Reader.
 A new galvo* control algorithm shifts the start of the galvo pulse to support a wide
range of galvos. This solves the error messages ARC2101 (10852) with aged
galvos (short pulses) and with high temperature and humidity (long pulses) and
improves the stability of the galvo. This additionally minimizes the occurrence of
user message 327 (internal error 4305: Adjustment of Digitizer components…) if
the user pushes the cassette into the input slot roughly (PR1307090004).
*Galvo = motor for oscillating mirror in the optic module.
 Barcode reading algorithm improved. Inhomogeneous barcodes are now read

successfully.
 Correct error message is displayed if barcode cannot be read.
 The Digitizer Remote Display shows messages in Norwegian language, too.


ex-factory.
Type SNs
5151/100 SN ≥ 6939
5151/110 Not applicable
5151/300 SN ≥ 51500
 For type 5151/100 and 110:
software ≥ NX 2.0.8700 / 3.0.8700
 For type 5151/200, 210:
software ≥ NX 2.0.8800 / 3.0.8800
 For type 5151/300, 310 using NIP functionality:
software ≥ NX 2.0.8900 / 3.0.8900.
30781759
31333326
Reference Documents  DD+DIS072.15E, Service Bulletin No. 19,
Document ID 49508186
 DD+DIS082.15E, Service Information Bulletin
No. 20, Document ID 49915175

10.9.1 New features of software ARC_2206

Software ARC_2206 supports now Needle Image Plates (NIP) for CR 15-X Digitizers.
This new feature is available for:
 Subtype 300: (SN > 51500 - production site Germany, SN > 90500 - production
site China)
 Subtype 310: (SN > 46000 - production site Germany)

 Detection of a barcode label on the Image Plate failed. The Digitizer is out of
operation and displays error message ARC1301 (10855) (PR1501220001).
The threshold for barcode detection has been adapted. The barcode is now
detected reliably also for high exposure doses. For a complete listing of solutions
for the error ARC1301 (10855) refer to the enhanced error explanation (meaning,
reason, cure) in the software ARC_2206.
 The motor control for the movement to unlock the cassette has been improved.
(PR1411250006). In addition, a new version of the drawer was introduced, where
the ease of movement of the drawer mechanics has been enhanced. This new
drawer version is available as spare part and can be ordered with the following
spare part number: CM+6040473.
 The algorithm to detect and readout the barcode label, especially for high dose
exposures, has been improved.
 The default cassette format, used in service menu "1.3.5.4. Endurance Run
Cycle" for an Image Plate cycle without scan (e.g. high voltage of the PMT is
switched off) is changed to the format 15 x 30 cm for CR 15-X, respectively 24 x
30 cm for CR 10-X and CR 12-X.
 The retry cycle after a failed attempt to read the barcode label has been
improved.
If the detection and readout of the barcode failed the first time, the IP will now be
transported in the retry cycle with a reduced drawer speed.
 Additional rescue cycle implemented, if the transport of the Image Plate back to
the cassette was not successful.
 Improvements and new data entries in the Infocounter:
- New: Needle IPs are added to the corresponding data fields.
- Cassette and IP jams are properly displayed in chapter 5.5. - Now the activated
license key and expiry date are shown in chapter 1.7 License Info.
 Root cause for error 22687 (calibration Line checksum error) after a shading
calibration and restart of the Digitizer has been solved.
 The status indicator is now "constant red", if the Image Plate can't be transported
back into the cassette.


ex-factory.
Production site Germany:
Type SNs
5151/100 SN ≥ 6990 and in 6985, 6986, 6988
5151/110 SN ≥ 20606
5151/200 SN ≥ 30826
5151/210 SN ≥ 40520
SN ≥ 51599 and in 51163, 51539, 51582,
5151/300
51594
5151/310 SN ≥ 46000
Production site China:
Type SNs
5151/100 SN ≥ 73026 and in 73021, 73022, 73024
5151/200 SN ≥ 80081
5151/300 SN ≥ 90068

 For type 5151/100 and 110:
software ≥ NX 2.0.8700 / 3.0.8700
 For type 5151/200, 210:
software ≥ NX 2.0.8800 / 3.0.8800
 For type 5151/300, 310 using NIP functionality:
software ≥ NX 2.0.8900 / 3.0.8900.


30781759
31333326
Reference Documents DD+DIS091.15E, Service Bulletin No. 21,
Software version ARC_2207 solves following software issue:

Sporadic line artefacts, which occur in combination with software version ARC_2206
(PRB0046158).
Tolerances of the photomultiplier hardware combined with a timing issue in the
software may lead to line artefacts. These line artefacts can be single lines, but also up
to thousands of lines per image.
It is highly recommended to upgrade Digitizers with installed software version
ARC_2206 to software version ARC_2207 or higher.


ex-factory.
Type SNs
5151 / 100 As of SN 7675
5151 / 110 As of SN 20698
5151 / 200 As of SN 30858
5151 / 210 As of SN 40520
5151 / 300 As of SN 52055
5151 / 310 As of SN 46090
Type SNs
5151 / 100 As of SN 73148
5151 / 110 Not applicable
5151 / 200 As of SN 80312
5151 / 300 As of SN 90520


10.11.1 New functionalities in ARC_2301
 Support of a new CR MD1.0 cassette with format 35 x 35 cm (detailed information

will follow after release of this cassette type).
 The algorithm to detect and readout the barcode label has been further improved,
especially if the barcode is tilted or if the barcode arrives late at the scan line.
 The warning message about a missing shading calibration at start-up of the
Digitizer is now only displayed if neither a valid shading calibration line for PIP nor
for NIP exists.
 The Error Viewer 2.2.8, which is part of the software ARC_2301, can be used also
at NX Workstations running on Windows 8.1 and Windows 10.
10.11.2 Changes of service functionality
 In the service menus "PMT High Voltage on/off" and "Endurance Run Cycle" the
cassette format 24 x 30 cm can now be selected for the CR 10-X (as of SN 5000)
and CR 12-X (as of SN 30500). For details refer to Service Information Bulletin
No.14, Document ID 43357111.
 In the service menu "shading calibration" 5-digit serial numbers of the
photomultiplier and the optics module are now shown correctly.
10.11.3 Solved Problem Record: PRB0048885
Symptom  Increased number of retries during IP handling of CR MD1.0 image plates

 Error messages ARC1300 (10854) / ARC1301 (10855)
Cause The Barcode cannot always be readout reliably when it arrives at the scan position either
tilted or too late.
Solution The algorithm to detect and readout the barcode label has been further improved,
especially if the barcode is tilted or the barcode arrives late at the scan line, e.g. due to slip
of the IP movement out of the cassette to the scan line.
For that purpose the drawer speed is reduced from the first retry on to minimize the slip of
the Image Plate. In case of problems maximum 20 images of failed barcode scans are
stored for more efficient debugging of barcode reading problems.

10.11.4 Other solved software issues in ARC_2301 compared to ARC_2207
 The warning message about a missing shading calibration at start-up of the

Digitizer is now only displayed if a valid shading calibration line exists neither for
PIP nor for NIP. The calibration line for a certain Image Plate type (PIP or NIP) is
valid if the calibration was done with the currently built-in photomultiplier and optics
module. If an Image Plate type (PIP or NIP) is used, where no valid calibration line
exists for this Image Plate type, a warning message is displayed at every scan
cycle.
 The initialization of all floating point registers at startup of the Digitizer resolves
auto-resets of the PMI Board.
 A 5-digit serial number of the photomultiplier is now correctly displayed in the

service menu "shading calibration" and stored in the shading calibration line.
In the previous software versions (SW < ARC_2301) a bug cuts a 5-digit
photomultiplier serial number to a 4-digit serial number and stores the 4-digit serial
number in the shading calibration line. After upgrade to software version
ARC_2301 the error message "22758" (loading the Digitizer calibration data failed)
may be shown, if the software detects a mismatch of the 5-digit photomultiplier
serial number and the clipped 4-digit serial number stored in the shading calibration
line.
 The Error Viewer 2.2.8 solves an issue, that the wrong message "Port 13001
already in use, please close application that uses the port to continue with Digitizer
Remote Display" is displayed if e.g. two network adapters are used at the NX
Workstation.


ex-factory.
Type SNs
5151 / 100 As of SN 9029
and additionally in: 8990, 8992, 8995, 9000
5151 / 110 As of SN 20837
5151 / 200 As of SN 30993
5151 / 210 As of SN 40562
5151 / 300 As of SN 53593
and additionally in: 53557, 53560, 53561,
53562, 53563, 53566, 53587
5151 / 310 As of SN 46096
Type SNs
5151 / 100 As of SN 73619
5151 / 200 As of SN 81144
5151 / 300 As of SN 90621


 The age of the IP (expiration date of the last scanned IP) is no longer assessed
during the erase mode. Thus the message "The image plate expires in {x} days.
The system performance is going to be worse than specified due to expiry of the
image plate" is no more displayed during erasure of an IP.
 The ErrorViewer application in the Digitizer software now also supports the old
ErrorViewer protocol 1.6.0.0, which is e.g. used for NX-SE resp. the CR acquisition
module via the script ‘Prepare_Configuration_for_SE.cmd’.
 The patch 16 of Portex version 2011.02 supports the new Ethernet Transceiver
chip on the aPMI-Board, which will be introduced in the near future due to
discontinuation of the currently used Transceiver chip.
 The SW routine for the Backup functionality in the Service User Interface has been
speeded up.
Furthermore the Backup file and the Malfunction files now also contain new image
files with timestamps of failed barcode scans.
 The connecting test of the Digitizer to the Error Viewer has been improved.
The automated connecting test via Ethernet to the Error Viewer is no longer
interfering with the connecting test ‘Test Communication’ in the menu ‘Destination
Settings’ in the Service User Interface.
 The Infocounter entries ‘Hardware revision’ and ‘Serial number’ of the Power Board
are now automatically retrieved from the data chip of the installed Power Board.
 The error description for error 15362 (‘DIC could not read acknowledge from HDL’)
has been modified and now mentions a defect of the Power Board as additional
root cause.

 The SW routine for the Backup functionality in the Service User Interface deletes
now all old backup files on the ‘d:/’ partition before creating a new backup file. This
resolves SW crashes, if the memory of the ‘d:/’ partition is fully allocated.
 The SW routine for the Endurance Run Cycle in the Service User Interface has
been improved to resolve an issue with IPs of format 15 x 30 cm and error code
24065.
 The error handling during the idle mode of the galvanometer has been improved.
This limits the crop up of error 10859 in case the galvanometer synchronization is
lost during idle mode of the galvanometer.


ex-factory.
Type SNs
5151 / 100 As of SN 9762
5151 / 110 As of SN 20859
5151 / 200 As of SN 31172
5151 / 210 As of SN 40602
5151 / 300 As of SN 54205,
and additionally in SN 54058, SN 54203,
5151 / 310 As of SN 46116
Type SNs
5151 / 100 As of SN 73921
5151 / 200 As of SN 81565
5151 / 300 As of SN 90676


10.13.1 Solved software issues in ARC_2402 compared to ARC_2401
Symptom Communication problems or slow connection.
Cause Faulty initialization of the Ethernet chip on the PMI Board.
Solution Install Digitizer software version ARC_2402.

As of software version ARC_2402 the Ethernet chip is initialized by a reset pulse during
start-up before the Ethernet communication starts.
This may improve the transfer rate of devices with a sporadic slow transmission to the NX
Workstation.


IMPORTANT Software version ARC_2503 has become obsolete in
12/2018. The improvements and new functionalities as
listed below are also implemented in successor software
ARC_2504, refer also to chapter 10.15.
ex-factory.

Type SNs
5151 / 100 As of SN 10353
and additionally in: 10299,10304,10306,
10310,10316, 10350
5151 / 110 As of SN 20912
5151 / 200 As of SN 31350
5151 / 210 As of SN 40607
5151 / 300 As of SN 54868
and additionally in: 54804, 54806,
54810, 54818, 54825
5151 / 310 As of SN 46124
Type SNs
5151 / 100 As of SN 74260
5151 / 200 As of SN 81963
5151 / 300 As of SN 90726
Availability Obsolete: No longer available
Reference Documents Service Bulletin No. 30, Document ID 65332976

10.14.1 Solved Problem Record in ARC 2503: PRB2000055
Symptom The appearance of a double image is possible.
Cause The Image Plate cannot be returned into the cassette the first time (e.g. due to a
transport issue), but by means of the following clean-up cycle. In this case the Image
Plate is not erased and no error message is shown.
Solution Device software ARC_2503:

The Digitizer recognizes a not erased Image Plate. It continues with a rescue cycle in
order to transport the Image Plate back into the cassette. In case of a successful
rescue cycle it displays the user message 338 "Image plate is not erased! Remove the
cassette and press the confirm button. Do not use the cassette again before an
inspection. Refer to the detailed description in the user manual."
If the rescue cycle fails, a fatal handling error will be displayed.
 The offset value of the galvo pulse is saved after every adjustment during
operation. This shall prevent that during one of the next galvo adjustments the
time limit may be exceeded and a warning message is triggered that the Digitizer
is adjusting its optics during start-up (code "4304") or before a scan (code
"4305").
During start-up the offset value of the galvo pulse is saved together with pulse
length and period after first adjustment for temperatures below 40°C and over
40°C and used as start value for the next start-up.
 The firmware of the PMI-Board checks continuously the presence of the EOL
(End Of Line) and BOL (Begin Of Line) signals during a scan. If one of the signals
is missing occasionally, the software continues now the scan with the previously
stored galvo values. If a predefined limit is exceeded, the user will get a warning
message.
In the former software versions the scan stopped in such a case and the error
code ARC2101 (codes "10857" or "10772", Optics Module operating conditions
are not within specification) was displayed.
 The operating system is updated to Portex version 2011.02 , patch 18.

 The ErrorViewer application is updated to version 2.3.1.

This new version supports now the installation of the Error Viewer on Windows 7
or Windows 10 workstations with .NET Frameworks 2.0, 3.5, 4.5 and higher
versions.
In addition, the Error Viewer listens now on all installed network cards of the
workstation and automatically communicates with the Digitizer over the network
card the Digitizer is connected to. A manual configuration is no longer needed.
If the workstation gets its IP address from a DHCP server, the ErrorViewer uses
the replied IP address from the DHCP server and not the default address of the
DHCP configuration.
 The error descriptions for the error codes "ARC2101" (no End Of Line signal
detected), "ARC1300" (barcode decoding error) and ARC1301 (barcode
detection error) have been improved.
In addition certain R&D error codes were linked to dedicated service error codes
("ARCxxxx") or indicated as not relevant, since they are not applicable for CR10-
X, CR12-X or CR15-X.
 Corrupted error codes or cassette IDs in the failure statistics of the Infocounter
file are now detected by the software and deleted automatically to prevent that
such corrupted entries affect the failure statistics of the Digitizer.
 In the Infocounter file, section "1.3 Hardware Info" the hardware revision ("Module
version:" = ID number and revision of the part) for the Optics Module, the PMT
Module and the PMI Board are added. In addition, some minor corrections in the
wording are implemented.
 The SW routine of the Service Menu "Reset Relative Counter" creates now also
an Infocounter file with a 6 digit device serial number.
 The SW routine for the Backup functionality in the Service User Interface adds
now in the filename "00000000" as serial number, in case the Digitizer serial
number cannot be determined (e.g. disconnected device e-Label).
Example of a Backup file name, if Digitizer serial number cannot be determined:
o Former state: BAC_CR10-5151__27Sep2017_13-38-15.zip
o Current state: BAC_CR10-5151_00000000_27Sep2017_13-38-15.zip
 As of Digitizers delivered ex-factory with SW version ARC_2503, the NX Config
Wizards are no longer delivered on the USB flash drive of the Digitizer.
The NX Config Wizards are now located on each new NX workstation:
Path: C:\Agfa\Healthcare\NX\Installers\ArcusWizards
File: ActivateNXxxxxxx.exe
 Minor corrections of the wording in different pages of the Service Menu have
been implemented.

 The message after restart of the Digitizer (e.g. during software installation)
"Rebooting of the digitizer is ongoing ..." is now displayed completely.
 The age of the Image Plate is ignored during the scan (no longer cycle time)
immediately, when the preventive maintenance was activated in the Service Menu.
In former software versions a reboot of the Digitizer was necessary after activating
the preventive maintenance in order to prevent a longer cycle time for an expired
Image Plate.
 The SW routine to import a cpf-file (Service function Load Digitizer Network Data
from USB Digitizer or from PC) has been corrected.
Now all relevant data from the cpf-file are transferred completely and stored in the
Digitizer configuration settings. Also previously changed configuration settings of
the Digitizer are not lost.
 The SW routine to read the license information on a WIBU USB license drive
(dongle) during start-up of the Digitizer has been improved.
Now the software tries max. 6 times with a pause of 500 msec in between to read
and check the license on the WIBU USB license drive.
In former software versions the error code "27660" (No USB License Drive found.)
was displayed for WIBU USB license drive with a longer response time.


IMPORTANT The previous software version ARC_2503 has become
obsolete. The improvements and new functionalities as
announced in chapter 10.14, are also implemented in
ARC_2504.
ex-factory.
Type SNs
5151 / 100 As of SN 10988
and additionally in 10981-10985
5151 / 110 As of SN 20962
5151 / 200 As of SN 31427
and additionally in 31424
5151 / 210 As of SN 40632
5151 / 300 As of SN 55248
and additionally in 55226, 55228, 55230,
55235, 55238, 55241
5151 / 310 As of SN 46132
and additionally in 46128, 46130
Type SNs
5151 / 100 As of SN 74461
5151 / 200 As of SN 82209
5151 / 300 As of SN 90746
Reference Documents Service Bulletin No. 32, Document ID 67134017


10.15.1 Solved Problem Records in ARC 2504
PRB2000107
Symptom Partially scanned image after erasure cycle with different formats:
The Digitizer wrongly interprets a 35 x 43 cm cassette as a smaller format. The rest of the
image remains un-erased on the image plate.
Subsequently, the next exposure is superimposed over the first image when it is processed
in correct size.
Refer also to the Service Bulletin: CR 10-X_CR 12-X_CR 15-X - SB 31 - Error Code 10858
after upgrade to ARC_2503.
Cause After an erasure cycle it can occur that, due to a DMA conflict, the barcode information of
the erased image plate is used for the next scanned image. In case that the erased IP had
a different format, the currently scanned plate will be only partially scanned or erased.
Solution In erase mode the preparation of the scan unit for the scan is not performed anymore.
Additionally, the last barcode image is deleted from the image memory before a new
barcode scan is started. Therewith, it cannot happen anymore, that the barcode from a
previously erased IP is used in the next scan cycle, if a problem during barcode reading
occurs.
PRB2000112
Symptom Error 10858 may appear after upgrade to ARC_2503:
Error Message ARC2101 (10858):
’’Optic Module operating conditions are not within specification.’’
Cause Line calibration fails if BOL (Begin of Line) signals are missing during the line calibration.
Solution The initial values for the adjustment of the galvanometer period and the galvanometer line
length in the FPGA are now adopted from the offset values (galvo period and pulse length)
stored in the software from a previous adjustment.
Additionally, the software supervises the line length calibration and restarts the complete
galvanometer calibration in case of problems

11 Upgrade procedure
The upgrade procedure is not integrated in this Service Manual.

Refer to the following documents:
# Document Reference
1 Installation instructions for Digitizer Document ID 34181094
software ARC_2102 and higher
versions
12 Spare parts
The spare parts list is not integrated in this Service Manual.

Refer to the following document:
Document Reference
Spare Parts List CR 10-X / CR Reader / CR 12-X / Document ID 33979680
CR Advanced Reader / CR 15-X / CR Multiformat
Reader

Intentionally left blank

13 Wiring diagram
A B C D E F
#50 X
P age 2.1A
100 to 240V 50/60Hz

to P MI Board
A602431.
P5 BU11
Type 2xx /3xx: 3,5AT

* 50/50 * 50/50
LE D gn
LED rd
2, 5AT
2,5AT
Subtype 3xx only
D ILSWIT CH
ACL
+12V
1AT
A602423.
INPUT
P22 ST27 #6
ST28 P1 IP Detection
Power Supply 24VDC/150W
S1
* 6/ 6 * 6/ 6 *6/6
Double Light
OFF
P1 P3 * 6/ 6
Sensor
ACN
R 553
R552
F1#8
F1#6
F1#7
*10/10 *10/10 A 602418.
P18 ST18
1 P4 1
* 4/ 4 * 4/ 4
PE *10/10 +20V
F19
ST1#1 2,5AT BU18 ST1
#4
* 10/10 Power Board +8V
F24 * 4/ 4 * 4/ 4
IP Detection
Subtype 1xx/2xx
Slow Sc an
F31 1AT Light Sensor only
2,5AT for Type 2xx/3xx: F27
+24V R es _M irr
5V F IX _IP F32
Power 2 Board 2,5AT
P1 ST3 A 602417.
ST4 P19 1AT
* 8/ 8 *8/8 #8
F28
+5VD
BU5 ST1
* 8/ 8 * 8/ 8
2, 5AT * 4/ 4 * 4/ 4
Reset
User Interface Board 12V
S3 F29
#4
Cassette Detection
1AT
A602419. Light Sensor
1,2 Ty pe 3x x : A602425.
+13V ST5
F33
Type 2xx/3xx only P15 36 #4/ 10
1AT
P16
5/ 8
6/ 8
4/ 8
7/ 8
8/ 8
2/ 8
3/ 8
2 710 #4/ 10 2
#4
1/8
P21 P21 2, 4 GN D 1,3 V+
BU6 ST1
* 4/ 4 * 4/ 4
#2/ 4
#2/4
BU3 BU3 BU7 IP Drawer
5/ 8
7/ 8
6/ 8
4/ 8
8/ 8
1/8
2/ 8
3/ 8
#2 Light Sensor*
#2
twisted pair
*IP Drawer Light Sensor Multiformat
A602421 .
in subtype 300 and 310
GN
RD
BU
BK
BK BK
A602420.
IMPORTANT
WH
RD
BU
YE
S1 V V S2
Fuses are shown for information purpose only.
Do not replace any fuse.
BK
GN
A602465.
RD BK BK
BU
OVERHEAT
2/ 4
3/ 4
4/ 4
2/ 8
3/ 8
4/ 8
5/ 8
6/ 8
7/ 8
8/ 8
1/4
1/8
ST2 ST1
BK
BK
BK
BK
PROTECTION
3 3
1/4
1/8
2/4
WHBK2/8
3/4
4/4
RD 3/8
WHRD4/8
WHGN5/8
GN 6/8
WHBU7/8
BU 8/8
#2 /4
BU2 BU1
#2 /4
1/ 4
2/4
3/4
4/4
F 8.5170.4212.
BU8 BU9
WH
BK
RD
BU
YE
#2/ 4
#2/ 4
P1 P2
1/4
2/4
3/4
4/4
Erasure Unit LED Board
A 602467.
2,4 G ND
1,3 V+
GN
BK
WH B K
WHG N
green
LD 20
LD21
green
LD39
LD1
red
red
BU YE
ST5909X2508A
RD
M
WH WHRD
M2
RD M WHBU
BU
M1
S tepper M otor Slow Sc an Wiring Diagram
ST 4118M 1204 4
4
Stepper Motor Drawer Page 1 of 3
A B C D E F


A B C D E F
Optic Module - Do not open - No maintenance parts inside
*4 /4
BU1
eLabel AGALVOCONNECT
A602464. A602429.
1
from PM I Board
X
BU10 P2 P5 ST19 #4
ST20 P1 A800234. 1
Page 2.1F
* 26/ 26 * 26/ 26 * 4/4 * 4/4 * 4/4 *4/4 B11
AOPTICSPOWER
A800236.
B13
ALDMODULATOR
A602430.
G alvo Voltage P1 ST21 #12 ST22 P1 A800235.
F1 * 12/ 12 *12/12 * 12/ 12 * 12/12 B12
125mAF
2 2
#6 /8
#2 /8
* 6/6 * 6/6
P3 P4
#6 /8
#2 /8
ST24 ST26
#6
A602428. #6 A602427.
IMPORTANT
Single boards of Optic Module are shown for information
purpose only. Do not open the Optic Module.
Do not replace any fuse.
* 6/6 * 6/6
* 6/6 * 6/6
ST23 ST25
3 BOL P1 P1 EOL
3
ALINEDETECT ALINEDETECT
A800149. A800149.
B14 B21
Wiring Diagram
Page 3 of 3
A B C D E F

Intentionally left blank

13.1 Switches, LEDs and connectors on the PMI Board
P47 P49 P4 P8
P10
S1 S2
Y2
D32 R1519
R1548
D2
LD14
P46
LD7 LD15 LD1
LD5
R272
P3
C700
LD3 LD13
LD12 LD9
LD16 LD11
LD10
P2
5151_C34_002.cdr
Figure 172: Location of switches and LEDs on the PMI Board
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
13.1.1 Switches on the PMI Board
Switch Meaning
S1 Reset of CPU. For R&D purposes only.
S2 Reset Hardware. For R&D purposes only.
NOTE:
On some PMI Boards the switches S1 and S2 are not available.

13.1.2 LEDs on the PMI Board
LED Status Indicator Meaning

LD1 Green Constant ON* 5 V for USB ok
OFF 5 V for USB missng
LD3 Green Constant ON* 24 V for Galvo OK
OFF 24 V for Galvo missing
LD5 Green Constant ON* 3,3 V for on board components OK
OFF 3,3 V for on board components missing
LD7 Green Constant ON* 5 V for on board components OK
OFF 5 V for on board components missing
LD9 Green Constant ON* Supply voltages for Optics OK
OFF Supply voltages for Optics missing
LD10 Green Constant ON* 1,8 V and 1,4 V for CPU and SDRAM OK
OFF 1,8 V and 1,4 V for CPU and SDRAM
missing
LD11 Green Constant ON* Supply voltages for PMT OK
OFF Supply voltages for PMT missing
LD12 Green Constant ON* Analog supply voltages OK
OFF Analog supply voltages missing
LD13 Green Constant ON* CAN Bus enabled
OFF CAN Bus error
LD14 Red Constant ON FPGA not configured
OFF* FPGA configured
LD15 Yellow Constant ON** Ethernet traffic
OFF No Ethernet traffic
LD16 Green Constant ON* 1,2 and 2,5 V for FPGA OK
OFF 1,2 and 2,5 V for FPGA missing
* Default during operation
** On only if there is ethernet traffic

13.2 Power Board / Power II Board
C189
P5
F27
R191
L1#6
Q41
C267
P19
P18
L189
P3
P3
L188
P15
P16
P21
P22
S3
S1
1 2
ON
S1
5151_C34_001.cdr S3
Figure 173: Location of switches on the Power Board / Power II Board
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
13.2.1.1 Switches on the Power Board / Power II Board
Meaning
S1/1 Not used.
S1/2 Not used.
S3 Board reset. Only for R&D purpose.
NOTE:
On some Power Boards / Power II Boars the switches S1 and S3 are not available.

14 Explanation of notes
Safety-relevant notes
Icon Signal word Situation
CAUTION: Hazardous situation which, if not avoided, can lead to a minor
injury to a user, engineer, patient or any other person.
WARNING: Hazardous situation which, if not avoided, can lead to a potential

serious injury to a user, engineer, patient or any other person.
DANGER: Direct, immediate danger: If not avoided, it can lead to a serious

injury to a user, engineer, patient or any other person.
- Instruction to avoid damage to equipment and/or environmental

pollution.
- Prohibition to avoid damage to equipment and/or environmental

pollution.
None-safety-relevant notes
Icon Name Type of information
IMPORTANT: Highlights very important actions which have to be carried out to
prevent malfunction.
NOTE:  Indicates advice to facilitate the following step or action

without having a direct influence on the step or action.
 Highlights unusual points.
 Indicates background information.
 Can be used to explain or highlight displays of the
graphical user interface.
15 Conventions
Highlighting of tasks
Task number Task description Remark
(1) Connect the cable. Examples for working steps to be performed in
(2) Switch the machine on. the listed sequence.
Highlighting of buttons, functions and names within a task

(1) Press F9 or double-click the The bold typeface is used for menu topics, keyboard
Refresh button. keys, icons, device buttons, commands, and so on.
(2) If the Install client or server? The Courier New bold typeface is used for system
prompt appears, type server. messages and prompts.


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Service Manual

Radiology Solutions Services

Document ID: 42866196

CR 10-X Type 5151 / 100

CR Reader Type 5151 / 110

CR 12-X Type 5151 / 200

CR Advanced Reader Type 5151 / 210

CR 15-X Type 5151 / 300

CR Multiformat Reader Type 5151 / 310

DOCUMENT CONTROL NOTE:

Edition 1, Revision 10 Service_Manual_standard_e_template_v07, ID 41533662 Page 1 of 218

DOCUMENT CONTROL NOTE:

0 ABOUT THIS MANUAL ..........................................................................................................10

0.2 Changes compared to previous revision ................................................................................ 10

0.3 Referenced documents ........................................................................................................... 10

1 PRODUCT DESCRIPTION ....................................................................................................11

1.2 Components of the system ..................................................................................................... 11

1.3 Digitizer subtypes overview .................................................................................................... 13

1.3.1 CR 10-X - Type 5151/100/110 ................................................................................................ 13

1.3.2 CR 12-X - Type 5151/200/210 ................................................................................................ 15

1.3.3 CR 15-X – Type 5151/300/310 ............................................................................................... 16

1.4 Applications ............................................................................................................................. 18

1.5 Main functions of the NX Workstation ..................................................................................... 18

1.6 Main components of the Digitizer............................................................................................ 20

1.8 How to distinguish PIP and NIP Cassette Sets ...................................................................... 22

1.9 Workflow of the Digitizer System ............................................................................................ 23

1.10 User interface and electrical connections ............................................................................... 24

1.10.1 Digitizer Remote Display messages ....................................................................................... 25

1.10.2 Status indicator light signals ................................................................................................... 26

1.11 Reference diagram ................................................................................................................. 29

1.12 Hardware architecture ............................................................................................................. 30

1.13 Image plate run ....................................................................................................................... 33

1.13.1 Image Plate run details ........................................................................................................... 34

1.14 Digitizer boot-up ...................................................................................................................... 41

2.2 Safety Notes for Installation Planning ..................................................................................... 44

DOCUMENT CONTROL NOTE:

2.3 Safety Notes for Installation .................................................................................................... 45

2.4 Safety Notes for mobile Application ........................................................................................ 45

2.5 Safety Notes for corrective or preventive Maintenance Work ................................................ 46

2.5.1 Safety Notes when working at the Erasure Unit ..................................................................... 46

2.5.4 Safety Notes when working at the Drawer Unit ...................................................................... 48

3.2 Items to be organized locally before installation ..................................................................... 50

3.3 Technical data ......................................................................................................................... 50

3.4 Installation site requirements .................................................................................................. 50

3.5 Electrical Connections ............................................................................................................ 52

3.6 Network Connection in the installation room .......................................................................... 54

3.7 System integration .................................................................................................................. 55

3.8 Installation Planning Checklist ................................................................................................ 56

3.9 Installation Readiness Checklist ............................................................................................. 57

4 INSTALLATION AND CONFIGURATION ..............................................................................58

4.2 Installation Preparation ........................................................................................................... 59

4.2.1 Checking Installation Site Prerequisites ................................................................................. 59

4.2.2 Unpacking the Digitizer ........................................................................................................... 59

4.2.3 Unpacking the NX Workstation and Monitor ........................................................................... 60

4.2.4 Checking the shipment completeness .................................................................................... 60

4.4 Finalizing the Installation......................................................................................................... 64

4.4.1 Adding Windows and NX Users .............................................................................................. 65

4.4.3 Setup of Connectivity to additional system components ........................................................ 71

DOCUMENT CONTROL NOTE:

4.4.4 Customizing system components according to customer preferences .................................. 71

4.4.5 Finalizing the workstation installation ..................................................................................... 72

4.4.6 Checking software version ...................................................................................................... 72

4.4.7 Configuring the Maintenance Indicator ................................................................................... 72