Angel Molly Fuentes ACC223 – 8313

Business process reengineering is a concept that first emerged in the 1990s.

The idea behind the concept is that organizations must undergo reformation by
focusing on the structure of their business operations from the ground up (Giffin,
2018). As time passes, demand for every aspect of a business increases. It would not
only focus on the quality of services provided but also on the organization as a whole,
such as monetary or non-monetary services rendered. Businesses needed to carefully
reevaluate whether their current procedures were yielding value (Tucci, n.d.).
Moreover, technology plays a big role in business process reengineering. Instead of
using old "versions" in an organization, business process reengineering promotes the
use of the latest technology to upgrade business processes. As of now, BPR is
considerably more relevant than it has ever been because of how rapidly technology
is progressing (Tallyfy, 2017).

Similar to every process, business process engineering is not successful all the
time. A study conducted by Dell'Aquila (2017) questioned the fact that 80% of BPR
implementations fail. These failures are due to the limitations of the business process
reengineering implementation. The significant drawback is that none of them have an
implementation framework or staged process approach for an entire organization
(Khan et al., 2020). Nevertheless, despite a high percentage of drawbacks, 67% of
organizations still implement BPR to reach their objectives. Failures of BPR
implementation can be associated with many organizations' working by function and
not properly segregating the purpose of business functions and processes (Rub and
Issa, 2012). The main objective of business process reengineering is to redesign
processes and not functions. Hammer and Stanton (1995) stated that BPR aims for
business process cross-functional tasks wherein work does not stagnate in a specific
department only (e.g., human resource department, sales department, etc.).

All things considered, BPR is an effective method to align the goals of an

organization within its business processes. However, BPR is not easily implemented,
and it requires extensive analysis of the processes within the organization to assure
its success. Various steps needed to be considered in order to incorporate business
process reengineering in a company. The business process reengineering will have
effects on many aspects to achieve its end goal of reducing costs and improving
quality. Thus, a great percentage fail to implement the process. Nevertheless, when
done correctly, business process engineering will show radical positive changes in
organizations.

REFERENCES

Dell’Aquila, M.E. (2017). Factors Contributing to Business Process Reengineering

Implementation Success. [online] p.17. Available at:
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?referer=&httpsredi
r=1&article=4394&context=dissertations [Accessed 9 Feb. 2023].

Hammer, M. and Champy, J. (1993). Reengineering the corporation : a manifesto

for business revolution. New York, Ny: Harper Business.

Khan, M.A.A., Butt, J., Mebrahtu, H. and Shirvani, H. (2020). Analyzing the Effects
of Tactical Dependence for Business Process Reengineering and
Optimization. Designs, 4(3), p.23.
doi:https://doi.org/10.3390/designs4030023.

Rub, F.A. and Issa, A. (2012). A business process modeling-based approach to

investigate complex processes: Software development case study. Bus.
Process. Manag. J. [online] Available at:
https://www.semanticscholar.org/paper/A-business-process-modeling-
based-approach-to-case-Rub-
Issa/da53b707caacffe1e54a49d899c12a0a485d960e#citing-papers
[Accessed 8 Feb. 2023]

Tallyfy. (2017). Business Process Reengineering (BPR): Definition, Steps, Examples

Available at: https://tallyfy.com/business-process-
reengineering/#:~:text=Business%20process%20reengineering%20is%20th

Thomas Giffin (n.d.). Why is business process reengineering so popular? [online]

Available at: https://www.linkedin.com/pulse/why-business-process-
reengineering-so-popular-thomas-giffin-1c [Accessed 8 Feb. 2023].

Tucci, L. (n.d.). Business Process Reengineering (BPR). What is business process

management? An in-depth BPM guide. Available at:
https://www.techtarget.com/searchcio/definition/business-process-
reengineering#:~:text=Beginnings,the%20Massachusetts%20Institute%20o
f%20Technology. [Accessed 9 Feb. 2023].