Oral Communication

GROUP 10
REPORTER
Group Ten
 Communication Breakdown
or Miscommunication
•Can lead to a total cessation interaction. We
see people stop talking to each other,
sometimes until the end of their lives.
Leaders of some countries that do not have
friendly relations or have stopped talking
to each other sometimes end up going to
war. https://www.fonders.com/word/miscommunication
 MISCOMMUNICATION
•Brought about by the lack of awareness of
the dimensions of communication,
especially those influenced by culture and
gender.
•Communications runs along four pairs of
dimensions:
https://www.fonders.com/word/miscommunication
 VERBAL DIMENSION

Refers to the interaction in which The use of words

words are used to relay a
massage
https://g.co/kgs/9XNCmn
 NONVERBAL
• Refers to the interaction where
behavior is used to convey and
represent meanings.
• The use of all human responses not
expressed in words.
https://pin.it/1YfO5Lx
https://2012book.lardbucket.org/written dimensions
FORMAL COMMUNICATION
It refers to the flow of official
information through proper,
predefined channels and routes. The
flow of information is controlled and
needs deliberate effort to be
properly communicated. Formal
communication follows a
hierarchical structure and chain of
command.
https://www.google.com/search formal communication
 Downwards Communication - The flow of information from
a higher level (superior) to a lower level (subordinate) in an
organization is known as downwards communication.

Upward Communication - The flow of information from a

lower level (subordinates) to a higher level (superior) of an
organizational hierarchy is known as upward communication.
Types of Formal
Communication Horizontal Communication or Lateral Communication -
The flow of information between people of different
departments working at the same level in an organization
is known as Horizontal Communication.

Diagonal Communication -The flow of information between

persons holding different levels of authority in different
departments is known as Diagonal Communication.
INFORMAL COMMUNICATION
Verbal
Refers and Non-Verbalwhich
to communication Communication
is
multi-dimensional. Informal
communication moves freely
within the organization and is not
bound by pre-defined channels
and communication routes.
Informal communication is
particularly quick.
https://www.google.com/search
informal communication
 • Single Strand: One person communicates
with one person and then they go and
communicate with another one person.
Communication is traveling from one person
to another one person.
Types of • Gossip Chain: Group conversation where
Informal everyone is talking to each other informally.
Communication • Probability Chain: Each individual randomly
tells another individual the same message.
• Cluster Chain: One person shares information
with a group of selected individuals and in turn
each of those individuals shares that
information with others.
https://protegemediagroup.tumblr.com/post/96494194
708/intentional-vs-unintentional-communication
https://protegemediagroup.tumblr.com/post/96494194
708/intentional-vs-unintentional-communication
Thank You
GROUP 10

Leader: Sabrina Noella Manulit

Members:
Czarlon James Guieb
Joy Ann Aruelo
Guenevirre Mae De Guzman
Mart Kien Sarmiento